Kernel-Power Error Causing Total PC Freeze
Jul 20, 2011
I recently had BSODs and freezes.I was under the impression these were related. I found that the BSOD was a driver related to a logitech camera, which i ahve unistalled.I have since completed accidently stumbled upon "summary page events" in event viewer and have noticed all these errors were when ive been having these complete system freezes. [code] I ubilt my own PC. It is not overclocked and it runs very coolIm having 0 bsod's at all!
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Nov 17, 2009
I have a problem with my 2yeard old HP pavillion dv966ea. I recently upgraded to windows 7 , and everythingh was good for about 2weeks, now it suddenly crashes and I get the same Kernel Power critical error as some other people mentioned. It crashes randomly, sometimes not in hours...but always when I'm starting a certain 3D client poker software, it freezes and I have to use the power button...after the restart even the HP logo at boot up is sometimes in colours. the only way to get back to normal is to run in safe mode and than restart. that normally seems to do it.I did a lot of research on that, reading all the related articles on this site as well, so here is what I tried so far.Clean installed Windows 7 (7600)tried with or without updatestried all the drivers on HP website and experimented with Nvidia driversupdated realtek audio driversit would be great to know, if this is software or hardware related.(don't have warranty anymore) computer never crashes with the pre-installed vga-driver, but I can't run the poker software with it. My guess is overheating...but I have no idea what or why?
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May 26, 2012
I have been facing a wierd problem recently. My desktop monitor turns off itself after a few minutes but the CPU works, I can hear the fan running and see the lights blinking. One thing I noticed is that when the monitor turns off, the Orange light on the CPU stays on which normally just blinks. My PC works normally on safe mode, but the worst part about safe mode is that I cannot work on my software CorelDRAW. Can this be the SMPS problem? because recently my mouse and keyboard inputs were not working because of which I got a USB keyboard and mouse. I have recently installed Windows 7 64bit, but I think that should not cause the problem as I have worked with 64bit Windows before on the same machine.
PC configuration -
Intel Core 2 Duo 4500 @ 2.20Ghz Processor
ASUS P5QPL-AM Motherboard
3GB RAM
No Graphic Card (Maybe inbuilt, not sure)
1TB Hardisk
I checked the Event Viewer and came through a critical error, here is the error log
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 01-Aug-12 5:41:39 PM
Event ID: 41
Task Category: (63)
Level: Critical
[code]....
And I also checked the power settings before and the monitor is set to TURN OFF in 15 minutes when kept IDLE.
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Jun 24, 2011
I have a problem with my pc booting up. Have checked errors in event viewer and am getting an error for kernel processor power ID 6.
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Jan 14, 2012
I just built a new computer about 2 weeks ago, and everything seemed fine until recently. I started getting "Kernel-Power" errors, usually when I play Star Wars, the old republic, there is no BSoD instead what happens is that I am doing everything normally, and suddenly i get this streak of multicolored pixels across a black screen and the pc restarts.
My Computer specs are:
500w Corsair PSU.
Sapphire Radeon 6850
i5-2500k
OCZ 60gb SSD
16gb ripjaws DDR3
Asus P8Z68-V LE mobo.
I have the latest bios on my motherboard, Microsoft Security essentials returns clean, no minidump is created even though I have it on.
Also I'm running Prime95 on my pc right now and have been for the past hour, but I can't recreate the error that way.
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Oct 29, 2011
I just got a new computer about a week ago and Ive notice that its been having this weird problem. Its happened about once or twice a day, the last couple of days.I will be surfing the web or listening to music on itunes and the system will freeze completly to the point where I have to hold the power button down to turn off the machine. On startup I get the screen where it says "windows did not shut down properly.." When I log back in and open the event viewer it shows the same error everytime. "Kernel-Power. Event ID 41. Task Category (63).I changed my power plan from balanced to high performance thinking it was a power issue.I also read through this thread: [SOLVED] Kernel-Power 41 (63) error - Tech Support Forum and I noticed that I also have 2 audio drivers and I disabled one of them.
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Nov 18, 2011
I have been having this problem for almost half a year now, ignored it at first and then tried to fix it myself - it hasn't happened in a while but as of today it has happened 3 times in the same hour - I have found that the crash occurs every time I try and view pictures I have, I have looked everywhere and can't find anyone else with this same problem. At this point I am completely lost and have no idea what is wrong.I have gotten a blue screen once, but every other time it just completely shuts down and reboots, no blue screen.[CODE]
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Feb 19, 2012
I been having this issue for a few days. What to do? I don't know much about PC?
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Aug 12, 2009
Ok, my system is slowing down when I do large file transfers (transfer goes from 60M/s to 2M/s after zero io for about 10 min).
Anyway, I am now combing through the Event Viewer + resource monitor and I came across "event 35" with the source kernel-processor-power the text associated says "Performance power management features on process or 1 in group 0 are disabled due to a firmware problem. Check with the computer mfgr for updated firmware" - anyway I have a bunch of these errors.
Googled for 'event 35' and found nothing - anyone have more detail on this event and how to solve it?
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May 11, 2010
I have a Windows 7 Pro AMD Athlon(tm) 64 x2 dual core processor 3800+ 2.01ghz 3.00 GB 64-bit Operating System My computer seems to run just fine if Im not playing a video game(world of warcraft), but as soon as I do it crashes within 20min. I get black screen as if my electric has gone out.
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Jan 7, 2012
I have been a Mac user for 5 years and I just built my first PC yesterday so I don't know much. Is this a hardware of software issue? I'll provide any more details if requested.
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Jul 30, 2011
I am having my pc shutting down randomly when I say this I mean a blank screen no BSOD and when I turn on my computer then go in to the event viewer I get the following:
Critical error: Kernel power 41 (63)
Alongwith a sidebyside 33 error with comes a few seconds before the power error, to give to background this wasn't happening before I download this game and installed it but I have done virus scans and nothing turns up i have even reformat and it stills continues to happen. This is actually the thing I download: [URL]. Actually the last time I had a virus scanner open I also had cpu-z and I was noticing that the cpu % of use was going up a lot from just that and then the temp kept going up as well at one point it was 80-90 degrees
Specs:
Intel core 2 duo e6750 2.66
8800gts 512mb XfX
xfx 680i lt motherboard
4x1gb ddr2 800mhz
ultra lsp 750watt
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Nov 4, 2009
Kernel power error in event viewer. Is this a generic error that could be caused by other errors?
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Nov 5, 2012
When I close the lid it doesn't shut off, keycommands are ignored and the screen remains black leading my to hit power switch I've had the issue since 06/2012
Since then it stopped and continued from 09/2012
Critical 24/06/2012 00:23:16 Kernel-Power 41 (63)
Critical 17/09/2012 21:39:03 Kernel-Power 41 (63)
Critical 18/09/2012 19:46:20 Kernel-Power 41 (63)
Critical 18/09/2012 23:10:58 Kernel-Power 41 (63)
Critical 22/09/2012 20:54:24 Kernel-Power 41 (63)
[code]....
I've checked that my GPU and Intergrated card are up to date?
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Dec 27, 2011
I purchased a MSI Radeon HD 6990 Video card recently and installed it onto my ASUS Crosshair V Formula R motherboard. It runs all my programs with excellent graphics. However, when I play the new Star Wars: The Old Republic game I keep getting system reboots. I am using the factory settings and have no over-clocked components on my system. My sytem includes the following components: Code:
Motherboard:
Asus Crosshair V Formula R
CPU:
AMD 8150 3.6g 8-core processor
Video Card:
MSI AMD Radeon HD 6990
RAM:
Gskill 8 gig ram card (x4)
[code].....
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Mar 27, 2012
My company has acquired a new client for tech support. I went there to install antivirus on their workstations as we do for all our clients. This new client has Win7 on all workstations and a small business server running in a domain environment. I installed Kaspersky on all 8 pc's in their business. The next day we got a call from one of them saying their computer was acting strange. Once I got there I discovered the pc would freeze when launching Quickbooks or Outlook. I ran a malware scan which turned up nothing. Then after some troublshooting steps I decide to uninstall Kaspersky. I didn't want to leave him with no protection so I installed AVG free. Same outcome. The computer only will operate without antivirus.
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Nov 7, 2011
i have been through what feels like a million options to fix this but none have fixed my problem yet. When in a game specifically world of warcraft sometimes my screen will freeze for 1 to 2 seconds then come back all of a sudden. i have ruled out a graphics card issue and have narrowed it down to this. As many of you may already know the "scvhost.exe" issue lags up my entire computer and i believe is the culprit of the cpu bottleknecking. I have disabled windows update and windows defender two things that have been labeled with this issue and still the problem persists. Scv host is running 11 applications of itself currently and one of them is around 135k at all times. i have a amd 2.4 dual core and 6 gigs of ram my system usually flies. I am running out of ideas and frankly running out of patience.
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Nov 17, 2009
When using Merlin X950D 3G on the Rogers network in Ontario Canada with Windows 7 64-bit the computer freezes. It worked with no problems in Vista 64-bit. It does not always freeze right away but eventually it does freeze. When using the laptop without the 3G adapter connected to WiFi instead the computer runs fine and does not freeze after hours of use.
When installing Windows 7 I did a clean full install and not the upgrade option.
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Jul 30, 2011
Ever since taking my laptop back to bestbuy for Mobo replacement (I plugged headphones into the USB jack on accident, rendering 3/4 jacks useless), she's been freezing randomly. I've narrowed it down i hope. After saving an Audacity *.aup file, and trying to reopen it, she freezes to where the mouse no longer moves and a CAD is impossible. Found out that Windows Audio Service (or one of it's dependancies) were causing it. Upon stopping WAS, the file was openable, but not playable, for the audio device was shut off. The freeze is only triggered by opening that audacity file. Elsewhere, it's random, sometimes with audio playing, sometimes not. Audacity also sometimes crashes while recording. Tried to repair my drivers, but windows says they're all the freshest bunch of audio drivers there are for my particular device.
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Aug 10, 2012
My overclock setting have recently become unstable causing applications to freeze. I have captured pictures of my bios setting and in hope of getting some help regarding readjusting them. [code]
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Apr 14, 2012
i'm trying to work out some issues that have been plaguing my computer for a few weeks now. my problem is that my system will freeze and become unresponsive when watching Internet and other video players that use flash. i can't get back to normal even if i use ctrl + alt + delete or escape, forcing me to run a hard reset on my computer. an example of what i'll see is in the picture. so i uninstalled chrome, ran a full system scan and pc tuneup using norton 360, unistalled and reinstalled flash and uninstalled and reinstalled my nvidia gtx 560 ti driver.
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Feb 9, 2012
I have been getting random reboots on my computer with a Kernel-Power ID 41
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
[code]....
Computer Specs:
Asus Crosshair V Formula
AMD 1090T @ 4.0GHZ (Same stable frequency for the past year) (Prime 95, LinX, AMD Over Drive Stable)
4GB/4 16GB Corsair Vengeance 1600 (Mem Test shows no error)
Corsair H60 Push/Pull
Corsair Enthusiast Series TX650 PSU
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Jan 15, 2013
Been having unexpected crashes lately on my Pc. I am running windows 7 ultimate x64. And I have been getting the Kernel-power 41. The events before the crash are random. I have read a couple of posts on this forum but I cant seem to find the ones I used yesterday to link to. So I ran a cpu stress test for 8 hours and it was fine. And a memtest for 8 hours no errors. And I just finished a 8 hour gpu stress test and that went fine.
This is the log form the crash:
Code: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
[code]....
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Mar 12, 2012
i have this laptop HP Pavilion dv4-1213la Entertainment Notebook PC - HP Customer Care (United States - English)I've been having this kernel power issues reboots and bsod's for a long time now, i've tried every possible hardware piece alone and no faults, im a linux user too and had linux only for 2 months no problems at all.only Windows 7(32 or 64bit) fails at me. It always reboots with Kernel-power(41)errors, and ive been trying to trace the problems but bugcodes 0 and bugparameters were always 0. Clean installs didnt help, new hard drive didnt either.
Now this showed up:
Code: - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
[code]....
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Apr 26, 2010
I am not playing a game my computer runs fine for hours this Critical Error only occurs when I'm running a game usually after few minutes. Most solutions suggested reinstalling audio driver/making sure there is only one. Well I only have one, it's up to date with one audio device running and was reinstalled a couple of days ago. I'm not yet sure if it occurs in every game which I am checking now so far I've experienced shutdown while playing Just Cause 2 and Metro 2033. Critical error is always the same and always a shutdown even though Restart On System Failure is unchecked. [code]
Also attached is my dxdiag.I've ran RAM diagnostic and it found no faults after 13~ thorough checks. I will try reinstalling audio driver again as well as check whether all of my games trigger this error. I did run the System file checker from CMD cannot quite remember the command now and it showed returned no faults.So far only Metro 2033 and Just Cause 2 have caused this error.Just noticed I have missed a latest video card driver. Will attempt to try again after updating that.
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May 5, 2012
crash comes when i'm online with wifi (i try various driver version of 4965agn)
OEM Os
-5 years hardware
-2 months Os installed
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Jan 11, 2011
Recently I've been having a really odd problem with my computer. When left on for seemingly random periods of time it will just restart for no reason. It's never happened while I've been doing anything important, but I sleep in the same room and I notice the bios beeps. When I come back to the computer after it's been improperly restarted I must log in. Upon logging in I am met with a dialog box that says windows has shut down improperly, etc, etc. I click check for solutions and the dialog box just disappears. Absolutely no result to doing that.I then check computer management to see what the cause is. I receive the following:
Level: Critical
Date: 1/11/2011 7:45:51AM
Source: Kernel-Power
Event ID: 41
Task Category: (63)
This has happened 5 times. I was hoping it was just something power related as my house is pretty old, but I'm using a surge protector so I'm not quite sure. Now that it's happened this many times I realize it's not just going to go away and it could be pretty bad for my hardware.
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Aug 10, 2011
I am having this problem for about a week, however I, nor others could solve this so far. My knowledge is too limited so here it goes:
Event Viewer
Critical
ID 41
Source Kernel-Power
Task Category (63)
Infrequent occurance, usually once or twice a day - now it just occured twice in about 3 hours. Doesn't matter if i am running any applications or if i am just idling at the desktop.
[Code]..
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Sep 16, 2011
The kernel Power errors happen when ever I play a rather large game, such as Left 4 Dead, Left 4 Dead 2, Dead Rising 2, Assassins Creed Series, and Battlefield Bad Company 2. I've tried unplugging all my external devices such as, my headset, It worked for about two weeks, but then the errors started happening again. I had this computer custom built for gaming, It's not even a third full, And I want this to stop. I've updated all my drivers, Uninstalled tons of my games, just to get one working. The errors don't occur immediately once I run the game. It takes about 20 minutes more or less to stop. The computer doesn't freeze, or give any warning that it's about to happen. Just swiftly shuts off. I gave up for a while and tried to restore my system to factory settings. I can't restore it to factory settings, because I don't know where the disc is, and when I try to reset it by a restore point, the restore points are only for this month.
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Jan 2, 2012
Recenlty I used to have a full memory dump when I used my other drive as a cache. I got this from an old crash report in event viewer on my win 7 pro,I made it the mini dump on my C drive for the last few weeks as im using an SSD. Though for a while I had no page file at all and noticed it wouldnt save a memory.dmp, so I gave C: 100-500 megs again as it keeps crashing. My old memory dump still on C drive from a month or so ago is 480 megs, so I cant upload that.
[code]...
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May 15, 2012
I am running a 2 month old Shuttle SH67H3,OS Win 7 Home Premium 64bit,Version6.1 Service Pack (1) Build 7601,System Disk Intel 520 120 GB SSD,Data Disk WD Green 2tb,Chipset H67,Internal HD3000 Graphics,Internal Sata, Internal Realtek AC888 Audio,8 GB Ram
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