Black Screen With Flashing Cursor Cannot Access Safe Mode?
Oct 10, 2012
Earlier this week my HP desktop forced shutdown while browsing the Internet using IE9. Upon reboot the HP screen loaded, afterwards a black screen with a flashing cursor appeared. I had used CTRL+ALT+DEL function in which my computer rebooted.Showed the HP screen and immediately showed the black screen with a flashing cursor. Again no mouse cursor was available. I performed a diagnostics check in which the CPU, HDD, etc. checked out, restored BIOS to factory settings, even placing the HDD as priority 1. I inserted the Windows recovery disk and attempted a start up repair, and a restore point with no favorable results. Through the recovery disks command prompt I accessed all my music and documents, so I assume the hard drive is still functioning. I'm thinking as a last resort of performing a repartitioning of my hard drive and performing a clean install of Windows 7.
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Jul 26, 2012
Firstly I'm on Windows 7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Windows 7 GUI would load just fine and there I would be.
I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.
I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.
I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.
It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.
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Jun 21, 2012
I have a Dell Inspiron, not always but sometimes on start up it restarts to a black screen with a white cursor. Safe mode does work.I don't know why it sometimes does this or what makes it stop. I have tried just letting it try to load up for as long as an hour with no change, sometimes restarting has fixed it but sometimes (like now, it has done nothing no matter how many times I've tried).
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Nov 8, 2012
I am having trouble with my Toshiba Sattelite MG45. When I turn it on, I get a black screen with a flashing cursor. I have tried the F8 method, nothing happens. Also, I am running Windows 7 with an Intel Core. I am by no means tech savy.
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Dec 30, 2012
my laptop looks like it has a massive problem. i have been on various forums for advice but unable to solve - this is the problem
* it turns on & I CAN get into advanced menus
* it will not repair itself no matter what
* it will not go into any other modes , safe Etc....therefore I cannot restore to factory settings etc....
* ive Tried all tricks such as F8, Alt & F11 etc..... to get into advanced menu settings - all lead to the black screen
* everything i click on enter leads to a black screen - only a white curser appears.
its as if there is no way of accessing the computer disc/ hard drive in anyway from boot up. there is clearly a hardware problem but i cannot access anything internal beyond ordinary & advanced menus i just keep being led to the black screen & no activity. the menus work & that is all.
i run Windows 7 on a Dell inspiron 1564
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Feb 15, 2012
system goes to a black screen with a flashing cursor.
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Oct 5, 2011
First off I have a Dell Inspiron n7010 system running Windows 7 Home 64bit
OK the other night I shut down my system and all seemed fine until next day. I went to reboot and got the normal Dell splash screen with both the Set Up (F2) and Boot (F12) options. After the Dell screen finished it then went to load Windows, but instead I got a Black Screen with Flashing Cursor. Can't move cursor at all.
On the Dell screen I can access the Set Up (F2) bios pages. I can also access the Boot Options (F12) Page. What I can not gain access to is the Restore (F8) menus.
I did not know to make any sort of boot disk or boot repair disk so I do not have either of these and I do not know of anyone who is using windos 7 that could make me one to use. Also Dell puts the rstore on the hard drive so onlyhave a MS Works CD and a Drivers & Utilities CD l ran the diagnostics utility but forgot to plug in my computer so when it was almost done the battery must have died so will redo the test later as tired tonight as been up half the night with this issue. But for memory the first 6 of the 8 memories areas it was scanning tested fine. Will post an update later today when Iget chance to run the whole thing again!!
I know others have had this screen. Is there a solution as have spent the last day or so googling it and seems very mixed results depending on the user and their own case with this black screen w/cursor.Some have said bad hard drive (I HOPE NOT THE CASE FOR ME AT LEAST!!!) Some have said bad mother board. Some have said virus or malware Some have referenced a software update both Microsofts and also specific computer companies. So what can I do to get to my files at least to back them up that is providing the drive is OK! I do know from the boot menu my hard drive is showing in the boot menus. Does this mean that the drives OK but maybe a corrupted boot area or something?
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Aug 15, 2012
I have an Acer aspire 5733-6607 with Intel Core i3 CPU 2.40GHz.
My mom was on it playing a game on the internet and stepped away to wash dishes when she came back it was on the black screen with the blinking cursor in the top left corner. I tried system repair disc, the recovery disc that it had me make when I first got the laptop and windows defeender offline nothing worked. I tried F8 and it goes to the black screen with acer and where I can press F2 or F12 and then back to screen with blinking cursor. I tried restoring default settings in the F2 menu also.
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Aug 11, 2011
Have my Dad's Fujitsu Esprimo laptop to uninstall Searchqu, Bandoo etc for him which were causing problems. That went fine, computer shut down and tried to install Windows updates. Now won't restart.Hangs on Fujitsu screen with options for "<ESC>: Diagnostic Screen, <F2>:BIOS Setup, <F12>: Boot Menu" and Blue progress bar. Progress reaches about 75% complete VERY slowly (hour) but then hangs on black screen with white cursor in top left corner. Been like that for 2 hours now.Have tried solutions from Google - click F2 then re-setting boot order in Bios to "default order", click F12 and choose different options, tried F8 for safe mode, but F8 doesn't do anything.I don't know if it's related to Searchqu, to the updates or if it's just a creepy coincidence and the computer itself is actually broken. He doesn't have a Windows7 installation cd.
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Apr 3, 2011
I have a standard HP Pavilion w/Windows 7 Home Premium . Boots to black screen with cursor only right after Welcome screen appears. The CTL/ALT/Del will bring up screen with Task Manager, etc. System will boot to Safe Mode but will not allow me to access Control Panel or any other items on the right side of Start window with the message "Windows cannot access.....You may not have appropriate permission to access this item"
Have been researching this for two days and have tried Repair Your Computer options offered in Windows 7 and restating from numerous prior restore points with the same result. Before I go through a full system restore. Most of the possible solutions I came across in my research are not possible to try because of no access to Control Panel.
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Jul 19, 2012
I have to load the safe mode for installing Steam after a crash. So I entered the advanced boot menu and chose Safe Mode with Networking. It started loading some .sys files. After a lot (I think it was loaded correctly) of .sys files my screen froze and after 3 seconds some weird blue dots appeared and (Left upper corner. Every dot was like 10x30 pixels) after some more seconds my screen turned black. No cursor, no login screen. How can I log in to the safe mode?
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Nov 7, 2011
I am experiencing the black screen issues with my new windows 7 lenovo laptop. when it starts normally, I can get to my user logon screen but when I select a profile the computer takes a moment to load through the welcome... part and then just a faint light blue screen with cursor. In normal mode I have a cursor but no button or keyboard functionality whatsoever. I can boot the computer into safe mode with full safe mode functionality.I have spent literally 3 days working on the issue. I have tried everything I can to this point. Re-installing my graphics driver, disabling it all together and trying a new boot, same result. I've deleted all user accounts and created new ones (as I said this laptop was brand new so I don't have a lot of personal data on it, none anymore) as well as checked my winlogon/ shell to verify explorer.exe. System restore and Boot repair are also not working to help the issue at all.
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Aug 8, 2011
i have an HP Pavillion dv7 with windows7. It is less then 3 months old. Problem- Yesterday the screen went black while i was watching a video, but the sound kept going. so i restarted the computer, and the screen works until you get to the login screen it goes black again. SO i called customer service at hp, and we worked on it for an hour.THe one thing that seems to work is when i go to the device manager, uninstall the display adapters, and restsart in normal mode, then i go and reinstall the ATI device thing in the recovery manager, but everytime after i reinstall the ATI display device thing, it ends up going black a little while later again. lol
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Oct 15, 2012
i was using my HP 2711x last night and it was working wonderfully, and today i turn it on to do some homework and it doesn't show me the login screen, it's just black. and then i try it in safe mode and it works, what could be the problem? and can you explain step by step so i don't miss anything
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Feb 13, 2011
Like the title says, my computer is stuck on a black screen.I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that.
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Sep 11, 2010
When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?
Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive
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Aug 11, 2011
my son has a toashiba satellite pro L450D-12x it goes past set up screen then to a blank screen (in black ) with a flashing line in the left corner how can i get it to load properley? before it did this it said media cable fail or something like that and i restored bios back to restore settings and it was also turning itsself off now and again.
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Dec 23, 2011
My computer was working fine a couple days ago and all of a sudden got a terrible Trojan that would spam me with random IE ads. So I ran ad-aware and it got rid of the problem. I went to bed relieved but woke up to my computer in a black screen with just a single cursor "_" flashing. I figured it was a fluke and restarted. same problem.
So I decided to open up the computer and check the SATA drive connections. Everything looked fine but the problem still persisted. I decided that it could just be slot number 1 and moved it to slot 3. The computer would start up and go to desktop but all of my icons disappeared and the computer would just hang if I tried to open any file or go on the internet or any program.
Obviously, it was because the SATA drive was now in a new slot?? I'm not sure. But I put it back into slot 1 and went into the BIOS setup and sure enough, it was a "not detected" for slot 1. The main HDslot.
I tried to reset the BIOS using the jumper method and it still just hangs on black screen with cursor "_" flashing...
Specs:
- windows 7 ultimate edition
- Intel duel core @ 3.2ghz
- 4gb RAM
- Asus P5Q-PRO motherboard
- geforce 8800 GTX graphics card
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Oct 4, 2012
My friend has windows7 and an Acer Aspire 5742Z. The cursor has frozen, and after starting it in safe mode to system restore the cursor is still frozen so I can't system restore aaaagh!
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Nov 15, 2012
my computer, a Lenovo Idea pad P580 running on Windows 7, is 5 weeks old and yesterday I was using Microsoft Word to edit a document and Word suddenly crashed. So I closed it, but then the cursor started spinning and I could not access anything on my computer so I rebooted and it started up but then just trying to open Microsoft Word caused the cursor to keep spinning again and I could not access anything. So I again rebooted and this time it was spinning from the beginning. So I again rebooted and turned it on in safe mode and everything was fine. Then turned it off and left it off overnight. In the morning I tried to boot in normal mode and it did boot but it was again spinning and I could not access anything. So I again rebooted in safe mode and I can use my computer fine.And also, this is unrelated, but I was wondering if anyone could tell me what I need to do to make the scroll bar stop moving on its own? Every time I scroll down a page it seems to lock the scroll bar and so when I move the cursor away from the scroll bar, the scroll bar still moves and I cannot click any links or anything on that webpage.
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Jul 22, 2012
I encountered this problem two days ago while using my computer (hp pavilion elite) and it sht off on it's own. I tried to restart and it won't boot windows. Just a black screen with a flashing cursor at the top. I searched all over these forums and haven't found a solution that works. So far I have done a restore point, tried to reinstall windows from a recovery disk, I've used command prompt to Fix the boot record. Diagnostics says my hard drive is fine and I can see the newly installed windows 7 on my hard drive via the recovery disk boot. But when I try to boot from hard drive it still goes black.
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Jan 20, 2010
when my windows 7 ultimate computer starts up, the screen flashes black, just for a second which is ok. But if i enable aero and use the aero effects then the computer screen flashes black for a second again, everytime i use any aero effect! e.g minimize, thumbnails, show desktop, open files.
I upgraded from windows vista.
my cousins also have windows 7 ultimate and they use the aero effects without any problems.
their computer has A NVIDA G-Force, but not sure about the model, although it will be quite new because they bought their computer a week ago.
is it because of my graphics card? i checked the windows 7 upgrade advisor and it said my graphics card is compatible.
my graphics card is :
VIA Chrome9 HC IGP Family WDDM, and i have a Intel Core 2 Duo E4300 @ 1.8Ghz(i've been meaning to overclock but my mobo's rubbish :$)
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Jul 16, 2011
Dell Inspiron laptop, working fine, shut itself down last night mid work and now will kind of start up but only go so far. am left with Black screen with a blinking cursor in the top left hand corner. Managed to get f8 to work after a while. It runs the pre-boot system assessment build 4116 - everything gets a "pass" except The hard drive which gets a "running". All memory tests "pass" also. After this it will go no further, no more screens. Running windows 7....F2 and F12 will not work either so cannot start in safe!
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Nov 22, 2011
I tried to shut down my Dell inspiron when it said it needed to update some things and not to turn it off. Without realizing it I pushed the off button and now, everytime I try to turn it on it just shows the Dell logo and then the windows logo and goes to q black screen with a flashing underscore in the top left
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Oct 21, 2012
Today I started up my pc and after the BIOS screen (the place where you can press f8-f11 for various options) it went to a black screen with a blinking underscore in the upper left corner and stayed there indefinitely. It did this even after reboot.
I tried using the diagnostic tool and everything it tested passed (including HDD). I did this test twice and the same results were produced.
I also googled for similar problems (one topic mentioned that the op disassembling his computer and physically tapping a chip on the motherboard caused it to work) but I have no experience with taking apart my computer and i do not want to break it accidentally. I did however chance upon a topic advising him to do a CMOS reset which apparently helped that op, so i looked through the various options on the BIOS page. There was one option (f10 I think) mentioning CMOS on its fourth sub-window, so i pressed the reset option but I'm mot entirely sure if I used the right function.
I uninstalled kaspersky pure and replaced kaspersky pure for kaspersky anti-virus yesterday, dont know if this was the cause. I am using windows 7 64 bit.
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Dec 18, 2012
it won't power up little blue light flashing, screen stays black.
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Dec 5, 2011
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.
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Feb 26, 2012
I installed windows 7 on my laptop. in the process of setting up my account I deleted my adminstrator access. on the welcome screen it will show my admin name and when i use my password this is what is says:the user profile service service failed the logon. user profile cannot load.I have tried to reinstall windows but I need access to my account. Like noted above safe mode is black and says safe mode on the corners if this is fixable I plan to wipe my system to factory settings because everytime i installed windows before this issue it kept copying my harddrive and now I have less then a 1gb on my computer.
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Nov 25, 2012
i recently ran into a problem with starting up my computer. I have the blue screen of death. I've tried safe mode. It won't work. I would click safe mode it would load and then go back to the blue screen. I have a lenovo laptop and I'm not trying to pay 150-200 for it!
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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