Black Screen On Startup / Showing Cursor / Doesn't Go To Log In Screen
Dec 5, 2011
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.
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Nov 6, 2012
windows 7 showing black screen with the cursor
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Oct 16, 2012
When I start my computer, the windows logo animation happens, and then it goes to a black screen with a cursor in the middle. I have done startup repair a few times, and the first time it did something, but now when I try it says there there are no problems. I cannot start it in safe mode either. One major problem is that there are files that I really need for a school project on this computer. So, is there anything I can do to recover the files and fix my computer?
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Oct 16, 2012
When I start my computer, the windows logo animation happens, and then it goes to a black screen with a cursor in the middle. I have done startup repair a few times, and the first time it did something, but now when I try it says there there are no problems. I cannot start it in safe mode either. Also I was able to recover some files on the hard drive using a Ubuntu Live CD. I have an ASUS A53S laptop running Windows 7 Premium.
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Oct 8, 2012
I'm thinking right now it's an SSD corruption as nothing else makes sense. I haven't done any installing, downloading, or updating in about a week and after restarting today I got startup repair loading and telling me I had a corrupt registry.
It claimed to fix the problem and now when I boot up I get a black screen with cursor. Most threads tell you to hit ctrl-alt-del to launch task manager but ctrl-alt-del gives me nothing. After about 60s of this cursor my computer will auto-restart itself and repeat this process.
I've done about 3 system restores - all claim to be successful but do not fix the problem. I've also run chkdsk /f from startup repair command prompt which found problems and again, claimed to fix them but did not fix this boot problem.
This leads me to believe it's a corrupt SSD but I'd prefer to exercise all of my options before starting an RMA.
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Aug 28, 2011
Upon start up, hit F12 to run diagnostic...goes through a few check lists, then screen goes black with cursor in upper left.
Hard drive, motherboard, etc. all inclusive in monitor.
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Feb 25, 2012
Whenever I boot Windows 7, after it starts, instead of showing the login screen, it show a black screen with a movable cursor. Now, I can go into safe mode, and it works, but, hell, I can even put my password on that black screen, press enter and it will go into Windows and work just fine. But the thing is, it's supposed to show the login screen, not just a black one, so I'm a bit worried of what might be causing the problem, and whether or not it could expand into something worse.
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Sep 6, 2011
Sometimes when I turn on my computer, the screen will turn on as usual, and there is like a cursor that blinks in the top left corner of the screen, again, as usual. However, it will sometimes stop, and stay on this screen for upwards of a minute or more. The laptop sounds like it's still working, as the fan is going pretty fast and everything sounds like it's spinning, however it doesn't show anything on the screen. After around the minute duration, the screen will go black and the normal boot up process is proceeded with. From what I've read of other people, they can't even get past this screen, which is why I think my problem is slightly different, or the same, just not as severe. Does my problem also sound like it's the MBR, as indicated by other people's questions on the Internet?
If so, is there any easy way to repair it without having to use a windows 7 disc, as I have a laptop and didn't get a disc with it...
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Jul 26, 2012
Firstly I'm on Windows 7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Windows 7 GUI would load just fine and there I would be.
I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.
I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.
I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.
It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Dec 31, 2010
Everything shows up fine until the welcome screen after that it normally used to fade to the desktop but now it goes blank. The screen in Black with only the mouse pointer. Its not hung, i can move the mouse pointer. Then after a minute or so it advances to the desktop. Everything on the desktop loads up in less than 5s. The PC runs fine, it is really fast as there are only a few programs, but only boots slow. My total boot time is about 3-5 min. I think it should be like in a minute or so.I have not tweaked much with the system but have installed a few programs like MS office, Nero, Acrobat and Photoshop. These are the only heavy programs in the PC right now. The only games on the PC are AC1 and AC2. I have uninstalled my graphic driver and reinstalled. I already minimized the programs in the msconfig>startup to the minimum. I have run ccleaner, spybot s&d, Antimalware and i also have a trial copy of Kaspersky AV (upgrading later to 1-year license). there are no peripherals attached during boot except the USB keyboard and mouse. A printer is attached too but is most of the time turned off.
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Nov 6, 2012
I'm running Windows 7 Home Premium.As I brought my computer out of sleep mode the computer had crashed with the screen showing vertical, multicolored lines that vaguely resembled gray.I had to hard restart my computer and after the splash screen, the login screen with all the users never appears, nor does my cursor.Nothing is on my screen except a faint glow indicating that it's active.
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Oct 4, 2012
I got a bad virus on my computer about a week ago. I decided to use my windows 7 installation disc to reformat my disk drives and reinstall windows 7. The installation goes smoothly and I am able to login to windows. But after I install drivers and updates, then restart the computer, I get the "starting windows" screen with the swirling logo. I can hear the chimes that sound when I get to the login screen, but the screen is black. I can make the cursor appear by moving the mouse, but I cant do anything else. I never created a system restore disc, so I dont have that to help me.I have done some tinkering and will tell you what did not work so far.First, like I said, I used the windows 7 install disc to reformat my disk drives. Then, I reinstalled windows. I installed the updates for my graphics card and motherboard. When I restarted, I got the black screen. I restarted the computer and used F8 to do a system repair. This detects no problems. I tried to use the "startup repair" on the windows installation disc. This does not recognize a problem. I have tried it several times. Same result. Next, I tried to use the repair options on the windows install disc. I went to command prompt and typed in: bootrec.exe /fixmbr, bootrec.exe /fixboot, and bootrec.exe /RebuildBcd. (An interesing note: When I used the RebuildBcd command, it said that it detected 0 windows installations.) After the first time I did that, I tried the startup repair and got my first and only error message: "Startup repair cannot repair this computer automaticaly". I checked the details and it said "Problem event name: StartupRepairOffline". If you need the rest of the details, I can provide them. But I tried the repair again, and there was apparently no problem. Yet, still got the black screen.I then reformatted again, deleted both drives, and made new ones. I tried to install windows again, and I can get to my desktop.(One thing I noticed is that before I install updates, the computer is saying that my monitor is a "Generic PnP monitor on standard VGA graphics adapter". I dont know much about computers so this may be normal before installing the graphics card updates.)This time, I was connected to the internet and tried to install the system updates first. After all 120+ updates installed, I restarted and got the black screen again.I decided to use the install disc again to reformat, delete, and recreate the hard drives. This time I tried to install windows on the second hard drive (Disk 1) Again, the install went smoothly. I started installing the graphics card and motherboard drivers, but this time it told me that my disk drive D needed to be formatted before use. I reformatted it (this took MUCH longer than the format option on the install disc), installed the drivers, and restarted. I still cant get into the login screen. Finally, I used the install disc to reformat, delete, and recreate the disk drives. This time I installed windows on the first hard drive (drive 0) again and got to the desktop. Now I tried to install the motherboard drivers first, then restart. I did this and was able to restart and get back to the desktop. Next, I installed the graphics card dirvers, and then restarted. Black screen again.
Here are my computer specs:
Windows 7 64bit OEM
EVGA P55 FTW motherboard
EVGA GTX570 graphics card
Intel i5-760 processor
Intel patriot 8gb ram
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Nov 12, 2011
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that I did not have a system restore point. I cannot start in any safe mode. I have all my pictures, uni work etc., and I am terrified I've lost it all. I've only had the laptop a year.
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Apr 29, 2012
I'm having black screen with cursor only on my laptop! I just restarted my computer because there was a message prompt from my antivirus (AVG) to restart to finish the update. When it restarted all I got was a black screen with cursor only. Same thing happens when I boot to safe mode. Start up repair and system restore cannot fix it automatically. I even tried the crtl+alt+delete. doesn't work either. I'm using dell n4010, windows 7.
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May 8, 2011
I have Sony Vaio which is just 1 yr old. About a week before, I installed the latest updates windows 7. When I started the windows, I was able to log into the windows. But then, the system was very slow. So, I turned down the laptop. After that, a message appeared "A disk error occurred. Press Alt+Ctrl+Del". When I press it, the same message appeared. I tried to go from the safe mode and there is a blank scree with a cursor. I cannot do anything with the cursor. No right click. No task bar and even tried pressing shift 5 times. Every step leads me to the same screen. I even tried to get to the vaio recovery for setting it into the default factory settings.
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May 18, 2012
i have a hp pavilion dv6z-6c00 running windows 7 home premium 64-bit and it's messed up. a week ago i let the battery run out and when starting it up again, i noticed the windows logo page was in a version close to safe mode. right after, instead of going to the log-in page, all i got was a black screen. left it like that for a while and no change. i then proceeded to restart the laptop numerous times and i still got the same thing. sometimes with a cursor but more so without. i have looked online for solutions and have read multiple incidents where it could be a problem with the start-up with my processes. yet i have not found one closely resembling my situation. some solutions recommended doing some diagnostics and memory tests to find out more info. i would try that with the built-in windows version and it would get hung up at 99%. the bios version to test memory only allowed the short version. some mentioned to go into safe mode, yet i do not even have access to the f8 menu. it just goes through the loading and keeps beeping until i let go of the key. some say to start a system recovery but when i try that, it actually loads with the regular windows logo screen but thats about it; it stays there without doing anything else. i really need help on this because i seriously don't know what else to do. i just got the laptop a couple months ago and to run into this really sucks.
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Mar 9, 2012
I have a Sony Vaio VPCSC laptop that I have owned for about four months. In these four months, I have experienced boot issues once before that was resolved by a lucky guess on my part. I have had the blue screen of death about four times before as well. This problem occurred when I was installing a game on my laptop. I had just agreed to the EULA when I went to go turn off my bittorrent. Just then, my computer froze, giving the familiar white-transparent screen with the circular loading cursor. I waited for it to load, and when it didn't, I went off for about thirty minute to do other things to pass the time. When I came back and it was still frozen, I manually shut off the computer. When I booted up again, the Windows Error Recovery screen appeared, after which I selected Start Windows Normally. The Starting Windows animation ran and then afterwards my screen shut off for about three seconds, came back on with solely the black screen and the cursor. After a second the brightness dimmed. I am left with the black screen and the cursor, which occasionally will be the cursor accompanied by the circular loading cursor, much akin to this [URL] but with the Windows 7 cursor. The entire time, my hard drive indicator is lit. Last night I just left the black screen running, and when I woke up, it was the BSOD.
I restarted and then tried every boot option in the advanced boot options menu. The only one that brings me something besides the black screen is system recovery. In system recovery, Startup Repair runs its course and does nothing, System Restore does nothing because I have no restore points (I know, I know, my bad), System Image Recovery cannot find any system images, Windows Memory Diagnostic simply restarts the computer, and Command Prompt works, seeing as when I click it, it opens.
So, from my own assumptions, I think my hard drive is shot, which is frustrating since I have only had this laptop for four months. I've already had two prior laptops that had hard drive crashes within the first year. I have looked at the other threads about this, yet none of them have helped me, because I do not own a Windows 7 disc, or any disc of that sort.
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Dec 23, 2011
I havn't booted up my computer in about 4 months. It was working fine before. Anyways the motherboard screen will come up and after that it will go to a black screen with a blinking cursor on the screen "most of the time" sometimes it's just a black screen. I can't boot into safe mode. I have made sure in the bios that the boot order is correct. I can't boot from CDrom. Is my harddrive bad and if my hard drive is bad shouldn't it still be able to boot from CDrom? that's what doesn't make sense to me.
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Nov 22, 2012
i have install software yeshield from http://yesshield.com/ ...after i restart it....my laptop have black screen with cursor only after 'welcome' screen....how to fix it....,.i recently do restore point and this is not solved my problem.
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Jul 18, 2012
I am getting the black screen with just the cursor. I have tried to boot up in safe mode and I still get nothing. I have tried to put in my windows 7 disk and do a repair and that does not work either.
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Feb 28, 2011
I installed Windows 7 Service Pack 1 a few days ago, and it's been running since then without any problems. However, just yesterday I fell victim to the "Black Screen of Death". I was about to pop out for a few hours, so I exited the game I was playing to turn my machine off. Despite the game being in Windowed mode, where I could happily see the taskbar, once the program closed my entire screen went black. The cursor was present, but I couldn't do anything - not even Ctrl Alt Del.
I reset the computer with the reset switch on the tower, and it loaded back into Windows without issue. Everything looked OK, so I shut it down normally. When I came back a few hours later and turned on the machine, the real problems began. Everything boots fine, including the "Welcome" screen you get from W7 just before hitting the desktop. But instead of the desktop, I get a black screen and a mouse cursor.
Fortunately, safe mode still worked, so I went straight online to search for a solution. One of the articles I read blamed SP1, and said that uninstalling it had fixed the problem for them. So, in safe mode, I uninstalled SP1. SP1 uninstalled successfully, and my desktop returned! But once everything started loading, my Avast alerted me to a possible rootkit. I opted to delete the file, and was asked to perform a boot-time scan, which I agreed to.
I restarted the machine, and Avast's boot-time scan kicked in. It found nothing. Once the scan had finished, Windows restarted and the problem returned. Black screen, mouse cursor. This seems to be a common symptom of a variety of problems, so I have tried:
- The Prevx tool released in 2009 when this problem cropped up. No joy.
- Checking that Windows isn't looking for multiple monitor displays. It isn't.
- Uninstalling the video drivers, disabling the card, and using a different card with different drivers.
- HKLM regedit to ensure there wasn't a Localhost where there shouldn't be, and that explorer.exe was correctly listed. Everything was fine.
- I've run a Malware Bytes, Spybot, and Avast scan (full, thorough) all of which found nothing.
- I've simply sat and waiting at the black screen, for 15 - 20 minutes with no activity.
Ctrl Alt Del doesn't work, neither does Ctrl Shift Esc. The only thing I can do is reset the machine to prompt a "Windows didn't load properly" screen and go into safe mode. I have one last suspicion to try when I get home from work, and that's disabling / uninstalling the audio drivers. But if that fails, I'm out of ideas.
Windows 7 Professional 64-bit
Intel i7 920
6GB RAM
Radeon 5850 HD
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Feb 19, 2012
Win7 (64 bit) will not boot into regular or safe mode, after log in I get a black screen w / cursor, and that is it. I believe the registry is corrupted. I attempted a repair with the win7 disk, that did not help.
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May 14, 2012
I have a sony vaio vpceb11fm laptop. the moment i turn it on i get the vaio sign and then a black screen with a flashing cursor on the top left hand corner i tried f10 to recover the system but come across the same problem.
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Jul 17, 2011
I get only black screen with mouse cursor. As mentioned in some blog I went the registry through ctrl+alt+Del key. went to winlogin and had not found on other key on shell excepting explorer.exe. Hence did not delete any keys.
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Jul 5, 2011
I have a laptop that came into my shop last week, an HP G62 with Windows 7 Home Premium 64-bit. The user needed immediate file recovery which was done without a problem, and then I went to town on fixing the issue.The customer reported a "memory error" popping up before they shut the computer down. Upon restart, Windows would only load to a black screen with the mouse cursor. I've encountered this in the past and through various methods, such as CTRL+ALT+DEL or Startup Repair, but this one has eluded me for some time.No matter what I do, I can not get anything to launch on this computer. Windows from the hard drive, Windows from the install CD, built in Startup Repair, and Windows in every single startup mode all returns a black screen with the cursor. No shortcut keys seem to do anything.
I have also connected it to an external monitor to see if that was an issue, and it wasn't. I have tried UBCD to no avail, it just doesn't start. I have tried BartPE with a Window XP Pro install and received a blue screen.I have connected the hard drive as an external and run virus and malware scans with no issues found. I have tried to run CHKDSK, but the drive hangs about halfway through. The files, however, are all accessible and able to be moved/removed, but it does not allow me to change permissions. I have heard about this being a permission error, but I have had no luck in that department.The cd-rom drive works as I have just tried Paragon Partition Manager to use the boot corrector, however, it seems to be to no avail either.MemTest turned up no errors. Just to be sure I ran it with each memory stick going solo, same results.
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Apr 23, 2012
So I've read through what seems like 100s of threads about the black screen with cursor. No task manager access, same problem in safe mode and even repair mode. I have not been able to fix this and I need it fixed desperately.
This is an Asus notebook running 7 Home, 64 bit. 2 days ago I reformatted and restored the pc using the discs I made. Everything went great. I took out the HD and plugged it directly into my desktop to transfer all my files back onto it. Got everything done except music. Put the HD back in the note book and used it for 2 days. Worked fine. Took the HD back out and plugged it into my desktop again. Transferred 25gb of music into the my music folder. Put the HD back in the notebook. It started up but wouldn't open iTunes. I thought maybe I should restart it. So I restarted it and it went crazy going through what seemed like every file on the machine. Invalid security id, deleting security id, replacing security id, and so on. I left it alone for a good hour or 2. Can back to the black screen with while cursor no matter what I do. I need this computer for work.
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Oct 12, 2012
I'm trying to load a system recovery disk, however I'm getting a black screen with a cursor.
I've selected the CD/DVD to be first in the BIOS. I'm having to format my HD, because the laptop would load to a black screen with a cursor.
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Oct 30, 2012
When I booted up my PC all I got was black screen with white cursor I tried pressing Alt Ctrl Delete but it didn't work I restarted the computer manually a few times and it got back to normal, this happened to me few times already, anything I should do to prevent such thing from happening?
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Dec 19, 2012
im having this problem on my acer 4741g laptop recently. Upon start up im having this black screen with cursor for about 10-15minutes until in boots up to normal start up display, i also observed that after the black screen in boots up very slow. This only happens when i shut down or restart my system otherwise this problem dont show up.I already did some troubleshooting including start up repair, adjusting my resolution and system recovery but still cant fix the problem.
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Jul 28, 2011
I woke up this morning and restarted my computer. When it restarted all I got was a black screen with a cursor. I've tried safe mode, and normal mode. I've tried startup repair which goes to a "windows file are loading" screen then once its fully loaded goes back to a black screen with a cursor. I've put in the install disk, and boot from it. It does the exact same thing as the repair start up. Which eventually just leads me back to a black screen with a cursor! What can I do? Nothing is working!!
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