Black Screen With Cursor On Startup / But Windows Works
Feb 25, 2012
Whenever I boot Windows 7, after it starts, instead of showing the login screen, it show a black screen with a movable cursor. Now, I can go into safe mode, and it works, but, hell, I can even put my password on that black screen, press enter and it will go into Windows and work just fine. But the thing is, it's supposed to show the login screen, not just a black one, so I'm a bit worried of what might be causing the problem, and whether or not it could expand into something worse.
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Jul 26, 2012
Firstly I'm on Windows 7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Windows 7 GUI would load just fine and there I would be.
I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.
I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.
I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.
It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.
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Aug 29, 2012
My computer loads normally to the login screen. I enter my password and press enter.It displays the welcome message with the spinning circle thing, and seems to load correctly. When finished, it is at this point my screen goes black showing only the cursor which I can move. When I hover over where the taskbar should be, the screen dims a bit. When I move away from the 'invisible' taskbar, the screen brightens to it's original state. This leads me to believe that the desktop may be loaded, but for some reason is not displaying. After about a minute, everything displays and the computer works perfectly. Occasionally, there is not an issue, and the desktop loads perfectly, seconds after logging in.
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Jun 21, 2012
I have a Dell Inspiron, not always but sometimes on start up it restarts to a black screen with a white cursor. Safe mode does work.I don't know why it sometimes does this or what makes it stop. I have tried just letting it try to load up for as long as an hour with no change, sometimes restarting has fixed it but sometimes (like now, it has done nothing no matter how many times I've tried).
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Oct 16, 2012
When I start my computer, the windows logo animation happens, and then it goes to a black screen with a cursor in the middle. I have done startup repair a few times, and the first time it did something, but now when I try it says there there are no problems. I cannot start it in safe mode either. One major problem is that there are files that I really need for a school project on this computer. So, is there anything I can do to recover the files and fix my computer?
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Oct 16, 2012
When I start my computer, the windows logo animation happens, and then it goes to a black screen with a cursor in the middle. I have done startup repair a few times, and the first time it did something, but now when I try it says there there are no problems. I cannot start it in safe mode either. Also I was able to recover some files on the hard drive using a Ubuntu Live CD. I have an ASUS A53S laptop running Windows 7 Premium.
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Oct 8, 2012
I'm thinking right now it's an SSD corruption as nothing else makes sense. I haven't done any installing, downloading, or updating in about a week and after restarting today I got startup repair loading and telling me I had a corrupt registry.
It claimed to fix the problem and now when I boot up I get a black screen with cursor. Most threads tell you to hit ctrl-alt-del to launch task manager but ctrl-alt-del gives me nothing. After about 60s of this cursor my computer will auto-restart itself and repeat this process.
I've done about 3 system restores - all claim to be successful but do not fix the problem. I've also run chkdsk /f from startup repair command prompt which found problems and again, claimed to fix them but did not fix this boot problem.
This leads me to believe it's a corrupt SSD but I'd prefer to exercise all of my options before starting an RMA.
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Dec 5, 2011
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.
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Aug 28, 2011
Upon start up, hit F12 to run diagnostic...goes through a few check lists, then screen goes black with cursor in upper left.
Hard drive, motherboard, etc. all inclusive in monitor.
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Sep 6, 2011
Sometimes when I turn on my computer, the screen will turn on as usual, and there is like a cursor that blinks in the top left corner of the screen, again, as usual. However, it will sometimes stop, and stay on this screen for upwards of a minute or more. The laptop sounds like it's still working, as the fan is going pretty fast and everything sounds like it's spinning, however it doesn't show anything on the screen. After around the minute duration, the screen will go black and the normal boot up process is proceeded with. From what I've read of other people, they can't even get past this screen, which is why I think my problem is slightly different, or the same, just not as severe. Does my problem also sound like it's the MBR, as indicated by other people's questions on the Internet?
If so, is there any easy way to repair it without having to use a windows 7 disc, as I have a laptop and didn't get a disc with it...
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Feb 19, 2012
Win7 (64 bit) will not boot into regular or safe mode, after log in I get a black screen w / cursor, and that is it. I believe the registry is corrupted. I attempted a repair with the win7 disk, that did not help.
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Jul 17, 2011
I get only black screen with mouse cursor. As mentioned in some blog I went the registry through ctrl+alt+Del key. went to winlogin and had not found on other key on shell excepting explorer.exe. Hence did not delete any keys.
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Jul 5, 2011
I have a laptop that came into my shop last week, an HP G62 with Windows 7 Home Premium 64-bit. The user needed immediate file recovery which was done without a problem, and then I went to town on fixing the issue.The customer reported a "memory error" popping up before they shut the computer down. Upon restart, Windows would only load to a black screen with the mouse cursor. I've encountered this in the past and through various methods, such as CTRL+ALT+DEL or Startup Repair, but this one has eluded me for some time.No matter what I do, I can not get anything to launch on this computer. Windows from the hard drive, Windows from the install CD, built in Startup Repair, and Windows in every single startup mode all returns a black screen with the cursor. No shortcut keys seem to do anything.
I have also connected it to an external monitor to see if that was an issue, and it wasn't. I have tried UBCD to no avail, it just doesn't start. I have tried BartPE with a Window XP Pro install and received a blue screen.I have connected the hard drive as an external and run virus and malware scans with no issues found. I have tried to run CHKDSK, but the drive hangs about halfway through. The files, however, are all accessible and able to be moved/removed, but it does not allow me to change permissions. I have heard about this being a permission error, but I have had no luck in that department.The cd-rom drive works as I have just tried Paragon Partition Manager to use the boot corrector, however, it seems to be to no avail either.MemTest turned up no errors. Just to be sure I ran it with each memory stick going solo, same results.
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Jul 28, 2011
I woke up this morning and restarted my computer. When it restarted all I got was a black screen with a cursor. I've tried safe mode, and normal mode. I've tried startup repair which goes to a "windows file are loading" screen then once its fully loaded goes back to a black screen with a cursor. I've put in the install disk, and boot from it. It does the exact same thing as the repair start up. Which eventually just leads me back to a black screen with a cursor! What can I do? Nothing is working!!
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Nov 5, 2012
my Win 7 laptop is starting up and then going to a black screen with movable cursor. When I hard reboot it, I am brought to a screen recommending that I restore it. This happens every time I switch on and sometimes when the laptop goes to idle.
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Jul 26, 2010
I'm having some problems with my PC, and suspect it MAY be related to Windows 7. Yesterday I was using my PC and it started crashing. It would either freeze, show me a blue screen error and reboot, or just flat out reboot. I believe the problem is one of three possible things: Windows 7 problems, bad motherboard, bad CPU. I've been using this PC in this configuration with no changes since November, 2009 when I upgraded my PC, and haven't had any problems with it until recently. I have an upgrade disc, and I always do the Clean Install option. I tested it with different video card & sound card configurations, and with a single memory stick in different ports, etc. I've also downloaded and ran Seagate's SeaTools program to do a hard drive check and it came out clean. No matter what hardware configuration I tried, it still crashed. It would work for about 5 minutes, then crash. Strange thing is, it would not crash if it were in safe mode, which led me to believe it was a problem with Windows or possibly some drivers.I tried to do a system restore and, as usual, it didn't help at all. I finally decided to just try and wipe the hard drive and do a clean install. Every time I try to install Windows 7, it goes through the install process until it gets to the last step, reboots, then when the progress bar is about 3/4 of the way through, I just get a black screen with my mouse cursor. I can move the cursor, but can't do anything else. Hitting CTRL+ALT+DEL does nothing. i've tried installing it at least 4 times and always get the same result. I also tried installing the 32-bit version of Windows 7, same thing. When I install an older copy of Windows XP Pro that I have, it will install but that's about it. It won't let me install my video drivers or do much else with it.
This setup has been working without issue since November, 2009. I've not even opened the case in at least 6 months, and don�t install a ton of new programs. Haven't installed anything in the last 2 weeks. The main reason that I suspect a possible problem with the motherboard is that I have had a problem where, when booting up the PC, I get a very quiet tone during the POST test, then I get the usual *beep* and it boots up. There was a problem for a while where it wouldn't boot up, and I would just shut it down & restart it and it worked fine. More often than not, it would boot and work with no problem, so I didn't bother doing a warranty return on it. I've been looking through the forums here and I've tried recovering the boot record as outlined here: MBR - Restore Windows 7 Master Boot Record - Windows 7 Forums
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible I'm able to move the cursor but do nothing else I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check:[URL]from there it moves back to the black screen with the cursor I again restarted and booted in safe mode this time I was then able to reach windows and tried to do a system restore to an earlier point When i did this i was greeted with this error [URL]Finally here is my harddrive just in case [URL]I exported my full system info so please let me know if more info is necessary
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
[code]....
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Apr 29, 2011
I have a Dell Vostros 230 and I am running Windows 7. Yesterday I accidentally downloaded Search toolbar. After deleting everything possible I downloaded Autoruns to see what was in my start up. After Autoruns ran for a second the pc then shut down and has had the black screen with cursor every since. I put the reinstallation disk in to repair and can't get system restore to work.
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Jul 12, 2011
A few nights ago I came home to my Win 7 64 bit desktop frozen in a busy state. Windows was running, but the cursor was indicating busy and the computer was locked up. After 10 minutes of waiting for it to respond (hitting Ctrl+Alt+Del or Ctrl+Shift+Del had no response), I did a hard reboot (held down power button until the computer restarted). When the computer booted back up - I saw a "Resuming Windows" screen rather than "Starting Windows." Windows did load, and while everything appeared to run fine (Start menu would open and cursor was okay), no programs would open after clicking on them, and task manager would not appear. Fed up, I did another hard reboot. This time, Windows did not boot. The Windows 7 logo appears, gets very dim, and after a while a 0xed (Unmountable boot volume) BSOD appears and the computer restarts.
The fun really begins when trying to launch Windows Setup, any of the three safe modes, or last known good configuration. In the safe mode scenarios, safe mode never loads (gets hung up while loading drivers). For last known good configuration, I get the same BSOD. The really interesting part is Windows Setup. Windows setup loads (you see the loading bar), and then goes to a black screen. After a while (15-60 minutes), a cursor appears on the screen. You can move the cursor around - but that's it. Ctrl+Alt+Del has no effect. I've left the computer on for 24+ hours at this point - nothing else happens. I have a separate Windows 7 64 bit repair CD as well as a Windows 7 64 bit ERD CD. When forcing the computer to boot off the CDs, the same exact scenario occurs. Windows Setup loads...then black screen. Booted off an Ubuntu live CD - the harddrives (I have three) are all fine. Data is okay, SMART tests all pass. If I could just get to a place where I could run something like chkdsk or some fixboot commands - I'd probably be okay. But anytime I try to boot/run some Windows based software - everything goes to crap.
My next step (which I will probably work on tonight/tomorrow) is to remove the harddrive that has Windows installed on it (a ~70 GB hdd), hook it up to another computer through a USB cable system that will make it look like an external harddrive, and hopefully run chkdsk on it that way. I'm posting here to see if anyone has any suggestions or ideas though. It blows my mind that whatever is wrong with my Windows installation is somehow blocking a windows repair disc from loading.
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Jun 26, 2011
for some reason I can't even get into windows 7, after I get pass the screen that says "asus" , my laptop brand, It goes into a black screen with a blinking cursor in the left hand corner like this:
I'm unable to do anything at that point, it just blinks. I can't even boot into safe mode now, the only think I'm able to get into is the Bios Setup Utility menus and Asus' express gate, which is just a media/internet/gaming/skype thing that doesn't allow .exe files to run...
This came factory installed so I don't have a windows 7 disc to help run fixes or anything.
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Aug 15, 2012
I have an Acer aspire 5733-6607 with Intel Core i3 CPU 2.40GHz.
My mom was on it playing a game on the internet and stepped away to wash dishes when she came back it was on the black screen with the blinking cursor in the top left corner. I tried system repair disc, the recovery disc that it had me make when I first got the laptop and windows defeender offline nothing worked. I tried F8 and it goes to the black screen with acer and where I can press F2 or F12 and then back to screen with blinking cursor. I tried restoring default settings in the F2 menu also.
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Sep 27, 2012
I turned on my computer tonight and before booting it started scrolling text saying deleting corrupted files and scanning files etc...this went on for at least 10-15 minutes and then when it was done it said "Starting Windows" like normal, then brought me to a black screen that said "Preparing to configure windows...do not turn off your computer". That message disappeared after a few seconds and left me with a black screen with a mouse cursor. In the bottom right hand corner of the screen is a power button, bottom left is ease of access button and bottom center it says Windows 7 Home Premium.
I can't do anything with this. I've restarted numerous times, and I've tried restarting in Safe Mode and it still brings me to this point every time. I've also tried using system restore and startup repair through the advanced settings from pressing F8 during boot up.
PS. I did not upgrade my version of windows or anything...Windows did install some updates last time I turned off the computer I think.
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Jul 26, 2010
suspect it MAY be related to Windows 7. Yesterday I was using my PC and it started crashing. It would either freeze, show me a blue screen error and reboot, or just flat out reboot. I believe the problem is one of three possible things: Windows 7 problems, bad motherboard, bad CPU.
I�ve been using this PC in this configuration with no changes since November, 2009 when I upgraded my PC, and haven�t had any problems with it until recently. I have an upgrade disc, and I always do the �Clean Install� option. I tested it with different video card & sound card configurations, and with a single memory stick in different ports, etc. I�ve also downloaded and ran Seagate�s SeaTools program to do a hard drive check and it came out clean. No matter what hardware configuration I tried, it still crashed. It would work for about 5 minutes, then crash. Strange thing is, it would not crash if it were in safe mode, which led me to believe it was a problem with Windows or possibly some drivers.
I tried to do a system restore and, as usual, it didn�t help at all. I finally decided to just try and wipe the hard drive and do a clean install. Every time I try to install Windows 7, it goes through the install process until it gets to the last step, reboots, then when the progress bar is about 3/4 of the way through, I just get a black screen with my mouse cursor. I can move the cursor, but can�t do anything else. Hitting CTRL+ALT+DEL does nothing. I�ve tried installing it at least 4 times and always get the same result. I also tried installing the 32-bit version of Windows 7, same thing.When I install an older copy of Windows XP Pro that I have, it will install but thats about it. It wont let me install my video drivers or do much else with it.
Heres my PC info:
Motherboard: MSI NF750-G55
CPU: AMD Phenom II X2 550 Black Edition
Memory: 4GB (2 x 2GB) G. Skill DDR3 1600 SDRAM
Hard Drives: 1 TB Seagate & 350GB Western Digital
Power Supply: Cooler Master 500W
This setup has been working without issue since November, 2009. I�ve not even opened the case in at least 6 months, and dont install a ton of new programs. Havent installed anything in the last 2 weeks. The main reason that I suspect a possible problem with the motherboard is that I have had a problem where, when booting up the PC, I get a very quiet tone during the POST test, then I get the usual *beep* and it boots up. There was a problem for a while where it wouldn�t boot up, and I would just shut it down & restart it and it worked fine. More often than not, it would boot and work with no problem, so I didn�t bother doing a warranty return on it.
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Jul 23, 2012
i read a lot about this problem "Windows 7 Ultimate 64-bit Black screen with Cursor hang".i dide clean install Windows 7 ultimate 64x " and the same for 32 " and i still have the same probable , after complete instal and do restart or shutdown there is no booting ! after motherboard logo , there a black screen with cursor. [code] today i try win 7 professional 64 bit and its work fine and i try win 7 professional 32 bit , the same !! only ultimate hang in booting and alt+ctrl+delete not work at all , also F8 didn't work i mean i cant reach menu for save mood or last good ... etc.
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Mar 23, 2011
Black screen, visible cursor, Win 7, after boot, after win logo, at logon screen! I have unplugged & plugged in desktop, monitor; removed any usb external drives, tried all restarts [safe, networking, etc.].Can't get to a screen I can work with [all microsoft fixes assume one can get to working desktop to run sys restore]. STUCK! Don't want to do a re-install and lose everything!
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Jul 4, 2011
I have xfire 5770 with driver 11.5b hotfix and win7 ultimate. This is fresh built so no hardware fault.
620w corsair and 4 gb kingston blu, i7 2600k
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Apr 2, 2012
My computer starts to boot up as normal, shows the 4 colored dote resolving to the Microsoft logo followed by the light blue screed with usual Microsoft decal then the screen goes black and all i have is the cursor. the cursor moves as normal but that's it. Ctr-Alt-Del brings up the light blue screen with the usual options and if I select Task Manager it appears but still with a black screen behind.I can reboot in safe mode and I get the normal Windows screen. however my Anti Virus (Bitdefender) will not load. trying a system image restore has produced the same result.
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Nov 6, 2012
windows 7 showing black screen with the cursor
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible. I'm able to move the cursor but do nothing else. I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check: [URL] from there it moves back to the black screen with the cursor. I again restarted and booted in safe mode this time. I was then able to reach windows and tried to do a system restore to an earlier point. When I did this i was greeted with this error [URL]. Finally here is my harddrive just in case [URL]. I exported my full system info:
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
System Model DH67BL__
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, 3292 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. BLH6710H.86A.0076.2010.1115.1959, 15/11/2010
SMBIOS Version 2.6
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
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Mar 5, 2011
Alright, so my Acer laptop has been working fine with no problems at all since i bought it about 2 years ago. This was until yesterday where i turned it on, just to see no login screen, only a black screen with a moveable cursor
I tried ctrl+alt+delete didn't work
I tried to repair windows with the repair disc through a USB, didnt work. It said that windows couldn't automaticly fix the issue, in the log it said:
Problem Signature:
Problem Event Name: StartupRepairOffline
Proglem Signature 01: 6.1.76900.16385
Proglem Signature 02: 6.1.76900.16385
Proglem Signature 03: Unknown
Proglem Signature 04: 0
Proglem Signature 05: Autofailover
Proglem Signature 06: 8
Proglem Signature 07: BadDriver
I tried to restore to previous system points, but didn't have any for some reason
When i boot from the repair disc, i'm able to get into the menu where i chose OS, and found out that when i press Load Drivers, i'm able to access my HDD, where everything seems to be intact, already copied some important work stuff to a seperate HDD if *** won't get working
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