Windows Boots To Black Screen With Cursor?
Sep 27, 2012
I turned on my computer tonight and before booting it started scrolling text saying deleting corrupted files and scanning files etc...this went on for at least 10-15 minutes and then when it was done it said "Starting Windows" like normal, then brought me to a black screen that said "Preparing to configure windows...do not turn off your computer". That message disappeared after a few seconds and left me with a black screen with a mouse cursor. In the bottom right hand corner of the screen is a power button, bottom left is ease of access button and bottom center it says Windows 7 Home Premium.
I can't do anything with this. I've restarted numerous times, and I've tried restarting in Safe Mode and it still brings me to this point every time. I've also tried using system restore and startup repair through the advanced settings from pressing F8 during boot up.
PS. I did not upgrade my version of windows or anything...Windows did install some updates last time I turned off the computer I think.
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible I'm able to move the cursor but do nothing else I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check:[URL]from there it moves back to the black screen with the cursor I again restarted and booted in safe mode this time I was then able to reach windows and tried to do a system restore to an earlier point When i did this i was greeted with this error [URL]Finally here is my harddrive just in case [URL]I exported my full system info so please let me know if more info is necessary
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
[code]....
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible. I'm able to move the cursor but do nothing else. I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check: [URL] from there it moves back to the black screen with the cursor. I again restarted and booted in safe mode this time. I was then able to reach windows and tried to do a system restore to an earlier point. When I did this i was greeted with this error [URL]. Finally here is my harddrive just in case [URL]. I exported my full system info:
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
System Model DH67BL__
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, 3292 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. BLH6710H.86A.0076.2010.1115.1959, 15/11/2010
SMBIOS Version 2.6
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
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May 18, 2012
my computer boots up to a black screen with a mouse. The problem is, when I boot from anything or into any option I get this. Safe Mode gets me black screen, so does booting from a Win 7 Recovery disk, everything puts me in a black screen with cursor. At first it will show Windows logo on the screen, with loading bar, then cuts out, and cursor pops up. That's it.Also, when I try to boot normally, it hangs at Windows logo, then flashes a quick blue screen then reboots.
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Feb 11, 2012
I was all good working on my computer when I decided to restart my computer because "rocketdock" (a dock program) didn't open a folder and gave me the "open with" dialog instead.
Background:- I've installed a lot of updates recently, including SP1. The windows is customized i.e. some files are edited. I used tune up registry cleaner, which caused a problem in Chrome, so I used a command found on the Internet, it made tons of errors (which was mentioned by the one who suggested the command) and the computer CPU was fully loaded, the command was replacing files, or something like that. When I remember the command I'll post.
PS: "Ctrl+Alt+Delete", "Ctrl+Shift+Esc", and "Ctrl+L" don't do anything. PS2: Safe Mode loads into the same screen.
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May 28, 2012
I recently formatted my main drive (upgrading from Vista to Win. 7), and it worked perfectly.It asked to install some updates, including my graphics card and everything else.Then it restarted, and updated a few registry settings ( I think somewhere around 5600-56000, alot more than a few lol), and it black screened when it came to the login screen. I tried logging in, and I could hear the sounds and everything else, so I think it's the graphics card that's the problem.I tried booting into safe mode and uninstalling/reinstalling the graphics driver, but it still black screened.I checked almost every other topic about this, and I tried everything but it didn't work, but i'm still open to more common suggestions.
Right now, i'm just running on the on-board graphics in normal boot mode.System Specs:OS Version: Microsoft Windows 7 Home Premium, 64 bitProcessor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 7Processor Count: 4RAM: 6078 MbGraphics Card: NVIDIA GeForce GT 120, 1024 MbHard Drives: C: Total - 280139 MB, Free - 253850 MB; D: Total - 420255 MB, Free - 420153 MB;Motherboard: Acer, EG45MAntivirus: None, I will be adding Kaspersky later.
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Oct 19, 2012
I can boot windows seven but the screen goes black when i select my user icon and the mouse pointer is visable and moves but nothing is there to click. I can get into taskmanager but there is nothing i can do there either. I have lost my instal/upgrade disk. This was an upgrade from vista.
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Dec 6, 2012
I bought my acer recovery and system discs and loaded them everything went smooth untill the end put last disc in and it loaded it and then said windows will complete installation after restart then it shut off and restarted the lil wii fii light came on and blue disk light blinks but nothing on screen?
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Feb 13, 2013
So this started out as a driver issue - I couldn't seem to install the updated drivers for my ati radeon hd 5 series (I don't have access to my actual specs right now) video card no matter what I tried. Each time it would seemingly revert to the awful on-board graphics and I would have to perform a system restore to correct it. Rinse and repeat. Eventually, I tried one forum poster's recommendation of updating my bios, which managed to bork the computer so bad that it broke the system restore function altogether. So, time to reinstall windows.The computer is a dell xps9100 and didn't come with a windows 7 cd, so I restored to the factory image of windows 7 through the advanced boot menu. It seemed to work, but when it rebooted I got the windows logo and then nothing (black screen, no cursor).
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Oct 15, 2012
i was using my HP 2711x last night and it was working wonderfully, and today i turn it on to do some homework and it doesn't show me the login screen, it's just black. and then i try it in safe mode and it works, what could be the problem? and can you explain step by step so i don't miss anything
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Feb 25, 2012
I have a gaming laptop asus g71g with windows 7 loaded on it. When I try to boot up it gets to right before the windows symbol would load and the screen just goes black but the comp stays on.
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Sep 14, 2010
A few weeks back the PC would not wake up from it's sleep mode so I turned it off and it fixed the problem but now when I turn the PC on it boot's and I hear the 'MS jingle' but I am looking at a black screen, after hitting the restart button it start's up and I get the massage the PC was not closed down properly what mode do I wish to start it in, I have checked the task manager before closing down a number of times and there has been nothing running at close down?
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Feb 19, 2012
Win7 (64 bit) will not boot into regular or safe mode, after log in I get a black screen w / cursor, and that is it. I believe the registry is corrupted. I attempted a repair with the win7 disk, that did not help.
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Jul 17, 2011
I get only black screen with mouse cursor. As mentioned in some blog I went the registry through ctrl+alt+Del key. went to winlogin and had not found on other key on shell excepting explorer.exe. Hence did not delete any keys.
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Jul 5, 2011
I have a laptop that came into my shop last week, an HP G62 with Windows 7 Home Premium 64-bit. The user needed immediate file recovery which was done without a problem, and then I went to town on fixing the issue.The customer reported a "memory error" popping up before they shut the computer down. Upon restart, Windows would only load to a black screen with the mouse cursor. I've encountered this in the past and through various methods, such as CTRL+ALT+DEL or Startup Repair, but this one has eluded me for some time.No matter what I do, I can not get anything to launch on this computer. Windows from the hard drive, Windows from the install CD, built in Startup Repair, and Windows in every single startup mode all returns a black screen with the cursor. No shortcut keys seem to do anything.
I have also connected it to an external monitor to see if that was an issue, and it wasn't. I have tried UBCD to no avail, it just doesn't start. I have tried BartPE with a Window XP Pro install and received a blue screen.I have connected the hard drive as an external and run virus and malware scans with no issues found. I have tried to run CHKDSK, but the drive hangs about halfway through. The files, however, are all accessible and able to be moved/removed, but it does not allow me to change permissions. I have heard about this being a permission error, but I have had no luck in that department.The cd-rom drive works as I have just tried Paragon Partition Manager to use the boot corrector, however, it seems to be to no avail either.MemTest turned up no errors. Just to be sure I ran it with each memory stick going solo, same results.
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Jul 28, 2011
I woke up this morning and restarted my computer. When it restarted all I got was a black screen with a cursor. I've tried safe mode, and normal mode. I've tried startup repair which goes to a "windows file are loading" screen then once its fully loaded goes back to a black screen with a cursor. I've put in the install disk, and boot from it. It does the exact same thing as the repair start up. Which eventually just leads me back to a black screen with a cursor! What can I do? Nothing is working!!
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Nov 5, 2012
my Win 7 laptop is starting up and then going to a black screen with movable cursor. When I hard reboot it, I am brought to a screen recommending that I restore it. This happens every time I switch on and sometimes when the laptop goes to idle.
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Dec 13, 2011
I tried a registry tweak to fix my home networking issues and came up with a major fail. Long story short, I changed the rpcedptmapper value and the system won't boot.I put the HDD in a cradle and it won't get recognized. HP in all their wisdom, sets the recovery disk to obliterate the entire HDD even if you created a separate boot partition
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Oct 7, 2012
but I was given it used from the previous owner and later found out it was refurbished. It is a Gateway NV53A. I have always had issues with BSOD's and Windows errors, and most of them either driver or memory related. I fixed and updated all drivers, but never did anything about memory except maybe some tests and they all came out fine. 3 days ago, I was using my PC just browsing a Web page and suddenly the screen went black. I thought it was the lcd, but I closed the lid to see if it would go into standby mode and it just stood there powered on and frozen... The only way it would react was if I manually turned it off holding power button.
Sometimes it does boot up, sometimes it gets farther than others. What I mean is, sometimes it gets past the Gateway logo and crashes there, sometimes it boots up to to the home screen, and sometimes it doesn't even boot... How far it gets depends on how long the PC has been turned off. Odd I know... Anyways, I found out my motherboard requires ram with 1066mhz fsb whereas the current ram sticks it has installed are 800mhz.... I was told new ram with 1066mhz would fix my issues and allow my PC tu boot and run fine as it always did, but I just wanted to be sure that's my Issue, and I also wanted to know how come the computer ran fine (with the exception of BSOD's and some errors occurring every now and then) before and now suddenly I'm screwed. I'm currently using two 2GB DDR3 Ram memory sticks. The brand and model of each stick is Nanya nt2gc64b88b0ns-cg
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Jul 26, 2010
I'm having some problems with my PC, and suspect it MAY be related to Windows 7. Yesterday I was using my PC and it started crashing. It would either freeze, show me a blue screen error and reboot, or just flat out reboot. I believe the problem is one of three possible things: Windows 7 problems, bad motherboard, bad CPU. I've been using this PC in this configuration with no changes since November, 2009 when I upgraded my PC, and haven't had any problems with it until recently. I have an upgrade disc, and I always do the Clean Install option. I tested it with different video card & sound card configurations, and with a single memory stick in different ports, etc. I've also downloaded and ran Seagate's SeaTools program to do a hard drive check and it came out clean. No matter what hardware configuration I tried, it still crashed. It would work for about 5 minutes, then crash. Strange thing is, it would not crash if it were in safe mode, which led me to believe it was a problem with Windows or possibly some drivers.I tried to do a system restore and, as usual, it didn't help at all. I finally decided to just try and wipe the hard drive and do a clean install. Every time I try to install Windows 7, it goes through the install process until it gets to the last step, reboots, then when the progress bar is about 3/4 of the way through, I just get a black screen with my mouse cursor. I can move the cursor, but can't do anything else. Hitting CTRL+ALT+DEL does nothing. i've tried installing it at least 4 times and always get the same result. I also tried installing the 32-bit version of Windows 7, same thing. When I install an older copy of Windows XP Pro that I have, it will install but that's about it. It won't let me install my video drivers or do much else with it.
This setup has been working without issue since November, 2009. I've not even opened the case in at least 6 months, and don�t install a ton of new programs. Haven't installed anything in the last 2 weeks. The main reason that I suspect a possible problem with the motherboard is that I have had a problem where, when booting up the PC, I get a very quiet tone during the POST test, then I get the usual *beep* and it boots up. There was a problem for a while where it wouldn't boot up, and I would just shut it down & restart it and it worked fine. More often than not, it would boot and work with no problem, so I didn't bother doing a warranty return on it. I've been looking through the forums here and I've tried recovering the boot record as outlined here: MBR - Restore Windows 7 Master Boot Record - Windows 7 Forums
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Apr 29, 2011
I have a Dell Vostros 230 and I am running Windows 7. Yesterday I accidentally downloaded Search toolbar. After deleting everything possible I downloaded Autoruns to see what was in my start up. After Autoruns ran for a second the pc then shut down and has had the black screen with cursor every since. I put the reinstallation disk in to repair and can't get system restore to work.
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Jul 12, 2011
A few nights ago I came home to my Win 7 64 bit desktop frozen in a busy state. Windows was running, but the cursor was indicating busy and the computer was locked up. After 10 minutes of waiting for it to respond (hitting Ctrl+Alt+Del or Ctrl+Shift+Del had no response), I did a hard reboot (held down power button until the computer restarted). When the computer booted back up - I saw a "Resuming Windows" screen rather than "Starting Windows." Windows did load, and while everything appeared to run fine (Start menu would open and cursor was okay), no programs would open after clicking on them, and task manager would not appear. Fed up, I did another hard reboot. This time, Windows did not boot. The Windows 7 logo appears, gets very dim, and after a while a 0xed (Unmountable boot volume) BSOD appears and the computer restarts.
The fun really begins when trying to launch Windows Setup, any of the three safe modes, or last known good configuration. In the safe mode scenarios, safe mode never loads (gets hung up while loading drivers). For last known good configuration, I get the same BSOD. The really interesting part is Windows Setup. Windows setup loads (you see the loading bar), and then goes to a black screen. After a while (15-60 minutes), a cursor appears on the screen. You can move the cursor around - but that's it. Ctrl+Alt+Del has no effect. I've left the computer on for 24+ hours at this point - nothing else happens. I have a separate Windows 7 64 bit repair CD as well as a Windows 7 64 bit ERD CD. When forcing the computer to boot off the CDs, the same exact scenario occurs. Windows Setup loads...then black screen. Booted off an Ubuntu live CD - the harddrives (I have three) are all fine. Data is okay, SMART tests all pass. If I could just get to a place where I could run something like chkdsk or some fixboot commands - I'd probably be okay. But anytime I try to boot/run some Windows based software - everything goes to crap.
My next step (which I will probably work on tonight/tomorrow) is to remove the harddrive that has Windows installed on it (a ~70 GB hdd), hook it up to another computer through a USB cable system that will make it look like an external harddrive, and hopefully run chkdsk on it that way. I'm posting here to see if anyone has any suggestions or ideas though. It blows my mind that whatever is wrong with my Windows installation is somehow blocking a windows repair disc from loading.
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Jun 26, 2011
for some reason I can't even get into windows 7, after I get pass the screen that says "asus" , my laptop brand, It goes into a black screen with a blinking cursor in the left hand corner like this:
I'm unable to do anything at that point, it just blinks. I can't even boot into safe mode now, the only think I'm able to get into is the Bios Setup Utility menus and Asus' express gate, which is just a media/internet/gaming/skype thing that doesn't allow .exe files to run...
This came factory installed so I don't have a windows 7 disc to help run fixes or anything.
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Aug 15, 2012
I have an Acer aspire 5733-6607 with Intel Core i3 CPU 2.40GHz.
My mom was on it playing a game on the internet and stepped away to wash dishes when she came back it was on the black screen with the blinking cursor in the top left corner. I tried system repair disc, the recovery disc that it had me make when I first got the laptop and windows defeender offline nothing worked. I tried F8 and it goes to the black screen with acer and where I can press F2 or F12 and then back to screen with blinking cursor. I tried restoring default settings in the F2 menu also.
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Jul 26, 2010
suspect it MAY be related to Windows 7. Yesterday I was using my PC and it started crashing. It would either freeze, show me a blue screen error and reboot, or just flat out reboot. I believe the problem is one of three possible things: Windows 7 problems, bad motherboard, bad CPU.
I�ve been using this PC in this configuration with no changes since November, 2009 when I upgraded my PC, and haven�t had any problems with it until recently. I have an upgrade disc, and I always do the �Clean Install� option. I tested it with different video card & sound card configurations, and with a single memory stick in different ports, etc. I�ve also downloaded and ran Seagate�s SeaTools program to do a hard drive check and it came out clean. No matter what hardware configuration I tried, it still crashed. It would work for about 5 minutes, then crash. Strange thing is, it would not crash if it were in safe mode, which led me to believe it was a problem with Windows or possibly some drivers.
I tried to do a system restore and, as usual, it didn�t help at all. I finally decided to just try and wipe the hard drive and do a clean install. Every time I try to install Windows 7, it goes through the install process until it gets to the last step, reboots, then when the progress bar is about 3/4 of the way through, I just get a black screen with my mouse cursor. I can move the cursor, but can�t do anything else. Hitting CTRL+ALT+DEL does nothing. I�ve tried installing it at least 4 times and always get the same result. I also tried installing the 32-bit version of Windows 7, same thing.When I install an older copy of Windows XP Pro that I have, it will install but thats about it. It wont let me install my video drivers or do much else with it.
Heres my PC info:
Motherboard: MSI NF750-G55
CPU: AMD Phenom II X2 550 Black Edition
Memory: 4GB (2 x 2GB) G. Skill DDR3 1600 SDRAM
Hard Drives: 1 TB Seagate & 350GB Western Digital
Power Supply: Cooler Master 500W
This setup has been working without issue since November, 2009. I�ve not even opened the case in at least 6 months, and dont install a ton of new programs. Havent installed anything in the last 2 weeks. The main reason that I suspect a possible problem with the motherboard is that I have had a problem where, when booting up the PC, I get a very quiet tone during the POST test, then I get the usual *beep* and it boots up. There was a problem for a while where it wouldn�t boot up, and I would just shut it down & restart it and it worked fine. More often than not, it would boot and work with no problem, so I didn�t bother doing a warranty return on it.
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Jul 23, 2012
i read a lot about this problem "Windows 7 Ultimate 64-bit Black screen with Cursor hang".i dide clean install Windows 7 ultimate 64x " and the same for 32 " and i still have the same probable , after complete instal and do restart or shutdown there is no booting ! after motherboard logo , there a black screen with cursor. [code] today i try win 7 professional 64 bit and its work fine and i try win 7 professional 32 bit , the same !! only ultimate hang in booting and alt+ctrl+delete not work at all , also F8 didn't work i mean i cant reach menu for save mood or last good ... etc.
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Mar 23, 2011
Black screen, visible cursor, Win 7, after boot, after win logo, at logon screen! I have unplugged & plugged in desktop, monitor; removed any usb external drives, tried all restarts [safe, networking, etc.].Can't get to a screen I can work with [all microsoft fixes assume one can get to working desktop to run sys restore]. STUCK! Don't want to do a re-install and lose everything!
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Jul 4, 2011
I have xfire 5770 with driver 11.5b hotfix and win7 ultimate. This is fresh built so no hardware fault.
620w corsair and 4 gb kingston blu, i7 2600k
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Apr 2, 2012
My computer starts to boot up as normal, shows the 4 colored dote resolving to the Microsoft logo followed by the light blue screed with usual Microsoft decal then the screen goes black and all i have is the cursor. the cursor moves as normal but that's it. Ctr-Alt-Del brings up the light blue screen with the usual options and if I select Task Manager it appears but still with a black screen behind.I can reboot in safe mode and I get the normal Windows screen. however my Anti Virus (Bitdefender) will not load. trying a system image restore has produced the same result.
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Nov 6, 2012
windows 7 showing black screen with the cursor
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