Windows 7 Only Boots In Safe Mode Otherwise Screen Is Black
Oct 15, 2012
i was using my HP 2711x last night and it was working wonderfully, and today i turn it on to do some homework and it doesn't show me the login screen, it's just black. and then i try it in safe mode and it works, what could be the problem? and can you explain step by step so i don't miss anything
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Aug 13, 2012
Windows 7 x64 does not boot into Safe Mode or Safe Mode with command prompt. Normal mode boots perfectly. Are there any suggestions on how to resolve this? I've tried startup repair and attempted fix boot, etc. No affect. The unit is free of infection. I also tried using SFC, but it said everything was fine.
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Jul 19, 2012
I have to load the safe mode for installing Steam after a crash. So I entered the advanced boot menu and chose Safe Mode with Networking. It started loading some .sys files. After a lot (I think it was loaded correctly) of .sys files my screen froze and after 3 seconds some weird blue dots appeared and (Left upper corner. Every dot was like 10x30 pixels) after some more seconds my screen turned black. No cursor, no login screen. How can I log in to the safe mode?
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Nov 7, 2011
I am experiencing the black screen issues with my new windows 7 lenovo laptop. when it starts normally, I can get to my user logon screen but when I select a profile the computer takes a moment to load through the welcome... part and then just a faint light blue screen with cursor. In normal mode I have a cursor but no button or keyboard functionality whatsoever. I can boot the computer into safe mode with full safe mode functionality.I have spent literally 3 days working on the issue. I have tried everything I can to this point. Re-installing my graphics driver, disabling it all together and trying a new boot, same result. I've deleted all user accounts and created new ones (as I said this laptop was brand new so I don't have a lot of personal data on it, none anymore) as well as checked my winlogon/ shell to verify explorer.exe. System restore and Boot repair are also not working to help the issue at all.
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Aug 8, 2011
i have an HP Pavillion dv7 with windows7. It is less then 3 months old. Problem- Yesterday the screen went black while i was watching a video, but the sound kept going. so i restarted the computer, and the screen works until you get to the login screen it goes black again. SO i called customer service at hp, and we worked on it for an hour.THe one thing that seems to work is when i go to the device manager, uninstall the display adapters, and restsart in normal mode, then i go and reinstall the ATI device thing in the recovery manager, but everytime after i reinstall the ATI display device thing, it ends up going black a little while later again. lol
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Oct 18, 2011
Windows 7 will not boot into NORMAL mode. It will only boot into SAFE mode.This Windows does not provide the option: Boot into last good configuration....It only offers: SAFE SAFE with Networking normal In Safe Mode, I can not get Windows to react to a hard network connection.I don't know how to get out of the SAFE mode loop and force Windows back into NORMAL mode.
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Jun 18, 2012
My PC only boots in safe mode. It works fine in safe mode. Otherwise , it stops at starting windows and does nothing else. I've backed up all data in safe mode. Now I want to delete everything and install a new version of windows 7. But when I try to install it (from usb) it freezes at starting windows also (it loads from usb). How can I delete my hard drive? (I don't have the thing to connect it to another computer)
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Jan 15, 2013
Windows 7-32 only boots up to safe mode after installing Avast software? Tech support for Avast wanted $100.00 to fix and I only paid $20 for the Software?
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Jul 26, 2012
Firstly I'm on Windows 7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Windows 7 GUI would load just fine and there I would be.
I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.
I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.
I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.
It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.
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Oct 10, 2012
Earlier this week my HP desktop forced shutdown while browsing the Internet using IE9. Upon reboot the HP screen loaded, afterwards a black screen with a flashing cursor appeared. I had used CTRL+ALT+DEL function in which my computer rebooted.Showed the HP screen and immediately showed the black screen with a flashing cursor. Again no mouse cursor was available. I performed a diagnostics check in which the CPU, HDD, etc. checked out, restored BIOS to factory settings, even placing the HDD as priority 1. I inserted the Windows recovery disk and attempted a start up repair, and a restore point with no favorable results. Through the recovery disks command prompt I accessed all my music and documents, so I assume the hard drive is still functioning. I'm thinking as a last resort of performing a repartitioning of my hard drive and performing a clean install of Windows 7.
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Jun 12, 2010
I tried to install with my graphics card ATI ASUS EAH4350, but I couldn't install win 7. It stopped when "starting for first use" message. But I found solution to install Windows 7 in vga mode and it worked. Then again I put my graphics card and started win 7. It automatically installed vga driver and asked me to restart before I install ati catalyst driver from cd. After restarting when black screen comes before "win 7 welcome screen" it freezes with mouse pointer. It only starts in vga mode or safe mode. By the way I have win xp as well in c drive nad installed win 7 in h drive.
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Jun 12, 2010
first i tried to install with my graphics card ATI ASUS EAH4350,but i couldnt install win 7. it stopped when "starting for first use" message. but i found solution to install Windows 7 in vga mode and it worked.
then again i put my graphics card and started win 7. it automatically installed vga driver and asked me to restart before i install ati catalyst driver from cd.after restarting when black screen comes before "win 7 welcome screen" it freezes with mouse pointer.
i have been searching many forums,but found no solution. it only starts in vga mode or safe mode. by the way i have win xp as well in c drive nad installed win 7 in h drive.
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Feb 13, 2011
Like the title says, my computer is stuck on a black screen.I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that.
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Dec 30, 2012
my laptop looks like it has a massive problem. i have been on various forums for advice but unable to solve - this is the problem
* it turns on & I CAN get into advanced menus
* it will not repair itself no matter what
* it will not go into any other modes , safe Etc....therefore I cannot restore to factory settings etc....
* ive Tried all tricks such as F8, Alt & F11 etc..... to get into advanced menu settings - all lead to the black screen
* everything i click on enter leads to a black screen - only a white curser appears.
its as if there is no way of accessing the computer disc/ hard drive in anyway from boot up. there is clearly a hardware problem but i cannot access anything internal beyond ordinary & advanced menus i just keep being led to the black screen & no activity. the menus work & that is all.
i run Windows 7 on a Dell inspiron 1564
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Dec 18, 2011
I am working with an emachine with windows 7 home premium installed. Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, 64 bit Processor: AMD Athlon(tm) II X2 250u Processor, AMD64 Family 16 Model 6 Stepping 2 Processor Count: 2 RAM: 3839 Mb Graphics Card: NVIDIA GeForce 6150SE nForce 430, 256 Mb Hard Drives: C: Total - 703013 MB, Free - 637698 MB; Motherboard: eMachines, MCP61PM-GM Antivirus: None Was given machine with infections, tried to fix viruses with HDD installed but could not boot normal, only safe mode.Removed HDD and slaved to working system and ran virus scan. cleared 18 viruses, ran a second scan on drive and it came back clean (used norton antivirus)Loaded the HDD back into the machine and still can only boot into safe mode. Searched forums and saw similar issue and followed instructions listed below:Open Regedit.exe Navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBoot Delete the subkey folder called OPTION Navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSession ManagerEnvironment Delete the value called SAFEBOOT_OPTION Reboot and done The problem is, there is no option subkey under HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBoot I did delete the SAFEBOOT_OPTION under HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSession ManagerEnvironment and restarted. It booted in safemode and when I checked regedit again. the SAFEBOOT_OPTION under HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSession ManagerEnvironment was back and shows Minimal under it. I changed it to normal and restarted and it changes back to minimal after booting to safemode again.
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Jun 21, 2012
I have a Dell Inspiron, not always but sometimes on start up it restarts to a black screen with a white cursor. Safe mode does work.I don't know why it sometimes does this or what makes it stop. I have tried just letting it try to load up for as long as an hour with no change, sometimes restarting has fixed it but sometimes (like now, it has done nothing no matter how many times I've tried).
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Oct 12, 2012
It started out of nowhere last week - computer restarted itself twice, then BSOD. When starting Windows normally, it would appear as soon as I logged in. However, computer ran fine in Safe Mode and also ran fine under normal conditions if the internet was unplugged. I eventually diagnosed that the issue was caused by an AVG module when it connected to the internet. So, I uninstalled AVG and verified that the computer ran fine while connected to the internet. I then reinstalled AVG, thinking I had solved the problem.
Now the BSOD appears as soon as I log into Windows (same as last time). Except this time, it appears even though I have again uninstalled AVG and disconnected the computer from the internet. It works fine in Safe Mode.
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Jul 31, 2012
After trying to scan my computer with tdskiller (I believe its called) to remove some viruses, I was asked to reboot. When I did, my backround desktop picture turned black, files seemed to be missing from my desktop and a window poped up scanning and telling me how many errors I had. Shortly after I got about 20 error pop up messages. I rebooted my computer and more files were missing to the point all I had was recycle bin, and two other programs.
Now the computer runs only in safe mode, No matter what I do (pressing f8 - start in normal mode) nothing works. I cant get internet access, and worst of all, I cant even system restore or even recover it back to to the malfunctioners option due to errors. I am stuck and do not know what else to try.
Ive tried the repair option in dos aswell and it just keeps me in the "Loading window files" screen, as I left it there for nearly four hours im guessing that was not going to work.
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Sep 27, 2009
Everything was working however now I can only boot into safe mode regular or networking. When I try to boot normal either it reboots or goes into recovery mode.
Suggestions!?
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May 28, 2012
I recently formatted my main drive (upgrading from Vista to Win. 7), and it worked perfectly.It asked to install some updates, including my graphics card and everything else.Then it restarted, and updated a few registry settings ( I think somewhere around 5600-56000, alot more than a few lol), and it black screened when it came to the login screen. I tried logging in, and I could hear the sounds and everything else, so I think it's the graphics card that's the problem.I tried booting into safe mode and uninstalling/reinstalling the graphics driver, but it still black screened.I checked almost every other topic about this, and I tried everything but it didn't work, but i'm still open to more common suggestions.
Right now, i'm just running on the on-board graphics in normal boot mode.System Specs:OS Version: Microsoft Windows 7 Home Premium, 64 bitProcessor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 7Processor Count: 4RAM: 6078 MbGraphics Card: NVIDIA GeForce GT 120, 1024 MbHard Drives: C: Total - 280139 MB, Free - 253850 MB; D: Total - 420255 MB, Free - 420153 MB;Motherboard: Acer, EG45MAntivirus: None, I will be adding Kaspersky later.
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible I'm able to move the cursor but do nothing else I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check:[URL]from there it moves back to the black screen with the cursor I again restarted and booted in safe mode this time I was then able to reach windows and tried to do a system restore to an earlier point When i did this i was greeted with this error [URL]Finally here is my harddrive just in case [URL]I exported my full system info so please let me know if more info is necessary
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
[code]....
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Sep 27, 2012
I turned on my computer tonight and before booting it started scrolling text saying deleting corrupted files and scanning files etc...this went on for at least 10-15 minutes and then when it was done it said "Starting Windows" like normal, then brought me to a black screen that said "Preparing to configure windows...do not turn off your computer". That message disappeared after a few seconds and left me with a black screen with a mouse cursor. In the bottom right hand corner of the screen is a power button, bottom left is ease of access button and bottom center it says Windows 7 Home Premium.
I can't do anything with this. I've restarted numerous times, and I've tried restarting in Safe Mode and it still brings me to this point every time. I've also tried using system restore and startup repair through the advanced settings from pressing F8 during boot up.
PS. I did not upgrade my version of windows or anything...Windows did install some updates last time I turned off the computer I think.
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Oct 19, 2012
I can boot windows seven but the screen goes black when i select my user icon and the mouse pointer is visable and moves but nothing is there to click. I can get into taskmanager but there is nothing i can do there either. I have lost my instal/upgrade disk. This was an upgrade from vista.
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Dec 6, 2012
I bought my acer recovery and system discs and loaded them everything went smooth untill the end put last disc in and it loaded it and then said windows will complete installation after restart then it shut off and restarted the lil wii fii light came on and blue disk light blinks but nothing on screen?
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Feb 13, 2013
So this started out as a driver issue - I couldn't seem to install the updated drivers for my ati radeon hd 5 series (I don't have access to my actual specs right now) video card no matter what I tried. Each time it would seemingly revert to the awful on-board graphics and I would have to perform a system restore to correct it. Rinse and repeat. Eventually, I tried one forum poster's recommendation of updating my bios, which managed to bork the computer so bad that it broke the system restore function altogether. So, time to reinstall windows.The computer is a dell xps9100 and didn't come with a windows 7 cd, so I restored to the factory image of windows 7 through the advanced boot menu. It seemed to work, but when it rebooted I got the windows logo and then nothing (black screen, no cursor).
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible. I'm able to move the cursor but do nothing else. I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check: [URL] from there it moves back to the black screen with the cursor. I again restarted and booted in safe mode this time. I was then able to reach windows and tried to do a system restore to an earlier point. When I did this i was greeted with this error [URL]. Finally here is my harddrive just in case [URL]. I exported my full system info:
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
System Model DH67BL__
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, 3292 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. BLH6710H.86A.0076.2010.1115.1959, 15/11/2010
SMBIOS Version 2.6
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
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Feb 25, 2012
I have a gaming laptop asus g71g with windows 7 loaded on it. When I try to boot up it gets to right before the windows symbol would load and the screen just goes black but the comp stays on.
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Sep 14, 2010
A few weeks back the PC would not wake up from it's sleep mode so I turned it off and it fixed the problem but now when I turn the PC on it boot's and I hear the 'MS jingle' but I am looking at a black screen, after hitting the restart button it start's up and I get the massage the PC was not closed down properly what mode do I wish to start it in, I have checked the task manager before closing down a number of times and there has been nothing running at close down?
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May 18, 2012
my computer boots up to a black screen with a mouse. The problem is, when I boot from anything or into any option I get this. Safe Mode gets me black screen, so does booting from a Win 7 Recovery disk, everything puts me in a black screen with cursor. At first it will show Windows logo on the screen, with loading bar, then cuts out, and cursor pops up. That's it.Also, when I try to boot normally, it hangs at Windows logo, then flashes a quick blue screen then reboots.
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Dec 13, 2011
I tried a registry tweak to fix my home networking issues and came up with a major fail. Long story short, I changed the rpcedptmapper value and the system won't boot.I put the HDD in a cradle and it won't get recognized. HP in all their wisdom, sets the recovery disk to obliterate the entire HDD even if you created a separate boot partition
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Oct 7, 2012
but I was given it used from the previous owner and later found out it was refurbished. It is a Gateway NV53A. I have always had issues with BSOD's and Windows errors, and most of them either driver or memory related. I fixed and updated all drivers, but never did anything about memory except maybe some tests and they all came out fine. 3 days ago, I was using my PC just browsing a Web page and suddenly the screen went black. I thought it was the lcd, but I closed the lid to see if it would go into standby mode and it just stood there powered on and frozen... The only way it would react was if I manually turned it off holding power button.
Sometimes it does boot up, sometimes it gets farther than others. What I mean is, sometimes it gets past the Gateway logo and crashes there, sometimes it boots up to to the home screen, and sometimes it doesn't even boot... How far it gets depends on how long the PC has been turned off. Odd I know... Anyways, I found out my motherboard requires ram with 1066mhz fsb whereas the current ram sticks it has installed are 800mhz.... I was told new ram with 1066mhz would fix my issues and allow my PC tu boot and run fine as it always did, but I just wanted to be sure that's my Issue, and I also wanted to know how come the computer ran fine (with the exception of BSOD's and some errors occurring every now and then) before and now suddenly I'm screwed. I'm currently using two 2GB DDR3 Ram memory sticks. The brand and model of each stick is Nanya nt2gc64b88b0ns-cg
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