Windows 7 Boots To Safe-mode, Cannot Boot Normal
Dec 18, 2011
I am working with an emachine with windows 7 home premium installed. Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7 Home Premium, 64 bit Processor: AMD Athlon(tm) II X2 250u Processor, AMD64 Family 16 Model 6 Stepping 2 Processor Count: 2 RAM: 3839 Mb Graphics Card: NVIDIA GeForce 6150SE nForce 430, 256 Mb Hard Drives: C: Total - 703013 MB, Free - 637698 MB; Motherboard: eMachines, MCP61PM-GM Antivirus: None Was given machine with infections, tried to fix viruses with HDD installed but could not boot normal, only safe mode.Removed HDD and slaved to working system and ran virus scan. cleared 18 viruses, ran a second scan on drive and it came back clean (used norton antivirus)Loaded the HDD back into the machine and still can only boot into safe mode. Searched forums and saw similar issue and followed instructions listed below:Open Regedit.exe Navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBoot Delete the subkey folder called OPTION Navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSession ManagerEnvironment Delete the value called SAFEBOOT_OPTION Reboot and done The problem is, there is no option subkey under HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBoot I did delete the SAFEBOOT_OPTION under HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSession ManagerEnvironment and restarted. It booted in safemode and when I checked regedit again. the SAFEBOOT_OPTION under HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSession ManagerEnvironment was back and shows Minimal under it. I changed it to normal and restarted and it changes back to minimal after booting to safemode again.
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Aug 13, 2012
Windows 7 x64 does not boot into Safe Mode or Safe Mode with command prompt. Normal mode boots perfectly. Are there any suggestions on how to resolve this? I've tried startup repair and attempted fix boot, etc. No affect. The unit is free of infection. I also tried using SFC, but it said everything was fine.
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Apr 11, 2012
When I turn it on, it loads the compaq screen, then says "windows is loading files". It then attempts to take me to the startup repair screen, but cannot load the startup repair options and just stays at a blue screen (NOT the blue screen of death).
I am unable to start the computer in safe mode as it gets to the same screen and does the same thing.
I have accessed the boot options screen and loaded windows from the disk in an attempt the repair it that way but I can not restore the computer from an earlier point in time and startup repair does nothing but search for problems for hours with no progress.
Im running windows 7 home edition 32bit The computer is a compaq presario CQ42
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Oct 5, 2012
I can't boot my computer in normal mode or safe mode. When I try to do so, after the "starting windows" page the only things that come up are my mouse, a black screen/background, and a "logonui.exe-bad image- Authui.dll isn't designed to run on windows" error/message (not the exact message). I can't use a system restore (it can't find a restore point), the image recovery tool finds no image to restore from, system repair either doesn't find a problem or can't fix the problem, and basically nothing else works (none of the advanced boot options or other various buttons and tools do anything noticeable). I've even tried to use sfc in command prompt, but whenever I do any sfc things at all (/scannow, verifyonly, verifyfile, etc.) it says there is a system repair pending that requires a reboot. I've restarted 7-8 times and the exact same message keeps coming up. I'm looking for any general help I can get right now, [I can post my computer specifics in an hour when I have time](posted a few). I have an HP pavilion dv6-6135dx wiht Windows 7 x64.Processor: AMD a8-3500m APU, raedon graphics bios vender/version: insyde, f. 20.I'm having trouble getting more info because my computer is still crashing occasionally and I don't really know what else is relevant; if you need more, I might need directions on how to get it. Especially if it involves command prompt.I should also add that it has been crashing more often than I think is normal ever since I got it, but recently it BSODed 3-4 times a day. I have antivirus and also ran a full malwarebytes scan yesterday, and it only found one little issue which was resolved.
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May 24, 2012
I seem to be having quite the problem on a computer of mine. After recently installing the directx sdk I am unable to logon through normal or safe mode. When I try to boot up normally, I log in but then the monitors go black but everything else seems to run. Pressing ctrl alt delete works and brings up the screen again but if I try to select task manager for example the screen goes black again. When I boot up through safe mode the computer restarts seconds after loading the windows logon screen.
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Mar 11, 2012
my computer will not boot up normally or in the safet mode after installing Norton Power Eraser. Performed the following actions:1. Attempted to use System Restore, program will run but failed.2. System Repair also failed.3. Performed the following steps from your Forum Dated Feb 2012 (Computer will not boot after using NortonPower Eraser echnician is OH MYa. Diagnose Blue Screen Error 0x0000007b (0xFFFFFF88009A98E8, 0xFFFFFFFFC000000D, 0x0000000000000000, 0x0000000000000000.Performed a Chkdsk/r from Recovery Environment, no problems detected.Can only boot it up after reseting "/NOEXECUTE=OPTIN" all the time.
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Jul 5, 2012
Is it normal for Windows 7 Home Premium to have multiple boot options at the F8 safe mode menu? (I.e. "Enable boot Logging" "Dosable unsigned drivers" etc etc). I thought there were only three boot options: Safe Mode, Safe Mode with Networking, and Safe Mode with command line..... It seems my safe mode prompt has those three plus all the others.
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Jul 2, 2012
So I just got back from a 3 day vacation, and when I came back I rebooted my computer only to come back to the "Start Windows Normally/ launch startup repair" naturally I chose startup repair, it froze. Tried starting normally, took me back to the same page. So I tried booting in safe mode, took me to the BSOD that read Bad_pool_header. So then I tried to putting in my windows 7 installation disc to see if I could do a system recover from there, but as soon as I try boot up with the disc it takes me back to the same BSOD. I feel completely stuck as I've tried everything I can think of.
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Dec 26, 2012
I reinstalled Windows 7 on my laptop yesterday (a recovery reinstall, not a clean one). The install worked fine, I'm able to boot up and use all my programs again no prob, but when I attempt to go into Safe Mode, it thinks Windows hasn't completed the install. While the message "Setup is starting services" is on the screen, a popup appears saying "Windows cannot complete installation in Safe Mode. To continue installing Windows, restart the computer"I'm thinking there's got to be a simple registry key fix for this but am having a bear of a time finding anything applicable online.I don't have an urgent need to use Safe Mode, btw, just doesn't seem right not having it available should I need to
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Aug 1, 2011
the computer I am concerned with is running Windows 7 with IE8, Microsoft Security Essentials and Malwarebytes Anti-Malware. I am currently in Safe Mode with Networking without issue.The owner of the computer says that something happened earlier today while he was online that sounds like some false antivirus popup, but he's unsure. Here are the symptoms in normal mode. Every application, from moving through them to opening and closing them, runs exceptionally slow - one to three minutes to open, at least a minute to open internet pages. I noticed that, when in IE, as the pages are loading the IE page disappears and reappears. I am not very familiar with Windows 7 so I don't know if it is related. The computer seems to be getting slower as the day goes on. CPU usage is very high.So far, I have disabled many startup items that were unnecessary. I ran CCleaner and cleaned up. MBAM was run in both normal and safe mode, full scans, and found nothing. This is also posted in Viruses and Malware, but I'm unsure where it should live.
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May 8, 2012
window 7 working on safe mode and unable to choose the another restoration point and it is not loading in normal mode -after installed third party software worked on that for few hours, then after switched off and later it switched on then after this problem started, automatic repair done, nothing is notified
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Jan 16, 2013
I am using acer laptop,intel Pentium processor,windows7 professional os,my problem is windows is not starting normally and is running safe-mode.when entering normal mode it is displaying "welcome" after entering password "Please wait",it takes a long time to starting window and i'm waiting more than 24 hours but its not starting window normally...but it starting safe mode.
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Oct 28, 2012
I have a Laptop HP pavilion Dv4 my graphics card is AMD M880G with ATI Mobility Radeon HD 4200, my processor is AMD Turion(tm) II dual core mobile M500. The thing is i was playing Tropico 4 and i paused it then it began to mix pixels i couldn't see nothing, then i restarted and this is what happens:I cant see nothing, all is mixed up. on safe mode runs well.I played driver san francisco, fallout new vegas before and any of this happened.
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Feb 18, 2013
i bought my hp pavilion dv6 laptop in 2010 and the warranty went out on 2011, i turn on my laptop and i only get the quick web. Every time i try to start window it tells me it cant. i can not even get on safe mode. it asks me to repair my computer but every time i click on that i get a blank blue screen (baby blue color). i have tried to go on safe mode it wont let me, i tried to go on safe mode command prompt and it still wont let me,
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Oct 18, 2011
Windows 7 will not boot into NORMAL mode. It will only boot into SAFE mode.This Windows does not provide the option: Boot into last good configuration....It only offers: SAFE SAFE with Networking normal In Safe Mode, I can not get Windows to react to a hard network connection.I don't know how to get out of the SAFE mode loop and force Windows back into NORMAL mode.
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Jun 18, 2012
My PC only boots in safe mode. It works fine in safe mode. Otherwise , it stops at starting windows and does nothing else. I've backed up all data in safe mode. Now I want to delete everything and install a new version of windows 7. But when I try to install it (from usb) it freezes at starting windows also (it loads from usb). How can I delete my hard drive? (I don't have the thing to connect it to another computer)
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Jan 15, 2013
Windows 7-32 only boots up to safe mode after installing Avast software? Tech support for Avast wanted $100.00 to fix and I only paid $20 for the Software?
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Jun 12, 2010
I tried to install with my graphics card ATI ASUS EAH4350, but I couldn't install win 7. It stopped when "starting for first use" message. But I found solution to install Windows 7 in vga mode and it worked. Then again I put my graphics card and started win 7. It automatically installed vga driver and asked me to restart before I install ati catalyst driver from cd. After restarting when black screen comes before "win 7 welcome screen" it freezes with mouse pointer. It only starts in vga mode or safe mode. By the way I have win xp as well in c drive nad installed win 7 in h drive.
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Jun 12, 2010
first i tried to install with my graphics card ATI ASUS EAH4350,but i couldnt install win 7. it stopped when "starting for first use" message. but i found solution to install Windows 7 in vga mode and it worked.
then again i put my graphics card and started win 7. it automatically installed vga driver and asked me to restart before i install ati catalyst driver from cd.after restarting when black screen comes before "win 7 welcome screen" it freezes with mouse pointer.
i have been searching many forums,but found no solution. it only starts in vga mode or safe mode. by the way i have win xp as well in c drive nad installed win 7 in h drive.
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Oct 15, 2012
i was using my HP 2711x last night and it was working wonderfully, and today i turn it on to do some homework and it doesn't show me the login screen, it's just black. and then i try it in safe mode and it works, what could be the problem? and can you explain step by step so i don't miss anything
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Dec 16, 2011
Yesterday, I added malware bytes protection and also last night installed avg 2012. Ran scans, everything was moving faster. Shut down last night...and this morning windows will not come on in normal or safe mode. When try to start in safe mode it says STOP: c0000135 program cannot start %hs is missing. On another post with similar code it had a link to put on usb drive and to put in infected laptop and restart with f8. When I did that it said no bootable partition in table. When usb is not in it just goes back to stop message. I have a dell inspiron core i3 (I don't know if that matters). I have tried running restore to previous time and it did not work. when i click on repair it goes to the launch window or start in safe mode option?
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Dec 16, 2011
Combo fix was run a couple times. It said not sure where download came from (was trying to get rid of security tool virus that was redirecting websites occasionally). But said It didn't remember any messages coming up, restarted. Everything was fine, installed malware bytes constant protection. Later that night I installed free avg 2012 and ran scans everything good. Computer ran great. Shut down at night. In morning windows would not load in regular or safe mode. When try to repair it goes to launch windows repair or start windows normally screen. When hit launch repair it goes back to that screen. If you start in safe mode it says that it is loading windows files then blue screen appears with "Stop: c0000135 program can not load %hs is missing."
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Feb 14, 2013
windows 7 works in safe mode but not normal?
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Oct 12, 2012
It started out of nowhere last week - computer restarted itself twice, then BSOD. When starting Windows normally, it would appear as soon as I logged in. However, computer ran fine in Safe Mode and also ran fine under normal conditions if the internet was unplugged. I eventually diagnosed that the issue was caused by an AVG module when it connected to the internet. So, I uninstalled AVG and verified that the computer ran fine while connected to the internet. I then reinstalled AVG, thinking I had solved the problem.
Now the BSOD appears as soon as I log into Windows (same as last time). Except this time, it appears even though I have again uninstalled AVG and disconnected the computer from the internet. It works fine in Safe Mode.
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Jul 31, 2012
After trying to scan my computer with tdskiller (I believe its called) to remove some viruses, I was asked to reboot. When I did, my backround desktop picture turned black, files seemed to be missing from my desktop and a window poped up scanning and telling me how many errors I had. Shortly after I got about 20 error pop up messages. I rebooted my computer and more files were missing to the point all I had was recycle bin, and two other programs.
Now the computer runs only in safe mode, No matter what I do (pressing f8 - start in normal mode) nothing works. I cant get internet access, and worst of all, I cant even system restore or even recover it back to to the malfunctioners option due to errors. I am stuck and do not know what else to try.
Ive tried the repair option in dos aswell and it just keeps me in the "Loading window files" screen, as I left it there for nearly four hours im guessing that was not going to work.
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Nov 25, 2012
I have Windows 7 on Laptop. My mouse stopped responding in the Windows normal mode but functions fine in the Safe mode. I restarted the laptop several times but the problem remains.
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Sep 27, 2009
Everything was working however now I can only boot into safe mode regular or networking. When I try to boot normal either it reboots or goes into recovery mode.
Suggestions!?
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May 6, 2012
When I try to start my laptop, windows 7 hangs after a few seconds and i can only move the mouse. Ctrl-alt-del doesn't do anything either. It runs fine in safe mode though.
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Jan 28, 2013
Lenovo comp windows 7 asks me to log in i do so it freezes .... i also tryed safe mode doesnt let me log me in
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Jul 27, 2012
i have problem with my laptop. it always restart when i on it in the normal windows. but if i on in safe mode, the restart will not happen...
if i on it in normal windows, it can be stand only 2 or 3 minutes. one thing that i notice that in my problem is when i turn on my laptop in normal windows and i not use it like i open my browser or open folder, it will not be restart and we will look it like no problem.
but if i start use it like open browser or open folder, my laptop will restart. for your information, my laptop has a little heat but not very strong.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 32 bit
Processor: Intel(R) Celeron(R) M CPU 410 @ 1.46GHz, x86 Family 6 Model 14 Stepping 8
[Code].....
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