Black Screen After Loading Safe Mode?
Jul 19, 2012
I have to load the safe mode for installing Steam after a crash. So I entered the advanced boot menu and chose Safe Mode with Networking. It started loading some .sys files. After a lot (I think it was loaded correctly) of .sys files my screen froze and after 3 seconds some weird blue dots appeared and (Left upper corner. Every dot was like 10x30 pixels) after some more seconds my screen turned black. No cursor, no login screen. How can I log in to the safe mode?
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Dec 23, 2011
Well I am going to talk about this problem from the beginning my laptop was fine running on vista OS and when I heared about windows 7 I installed it and that went fine too 4 months later the laptop suddenly restarts at any time (browsing - playing games .. etc) I took it to a technical and he formatted it to windows XP then when I opened the laptop it restarted on loading screen (where the logo is displayed) I told the technical and he said that I should go to safe mode and restart from there I tried this and it worked a few weeks later and this method stopped working now I must go to safe mode and restart and go there again and restart ... etc now it is luck which opens it cause it works sometimes and sometimes not yesterday i re-installed windows 7 on another drive (not C:/) and to complete installation I must restart the computer now I must choose an operation system on startup so when i choose windows 7 it restarts on loading and the same on XP but I can acces safe mode in XP
My Laptop is toshiba satellite A300 - 4GB Ram - ATI Radeon Graphic card 1GB - 400 GB hdd
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Dec 28, 2011
My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened.
achine Specs-
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-2500 CPu 3.30GHz
Motherboard
PH61A-P35 (B3)
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 7950 GT
[code]....
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Nov 7, 2011
I am experiencing the black screen issues with my new windows 7 lenovo laptop. when it starts normally, I can get to my user logon screen but when I select a profile the computer takes a moment to load through the welcome... part and then just a faint light blue screen with cursor. In normal mode I have a cursor but no button or keyboard functionality whatsoever. I can boot the computer into safe mode with full safe mode functionality.I have spent literally 3 days working on the issue. I have tried everything I can to this point. Re-installing my graphics driver, disabling it all together and trying a new boot, same result. I've deleted all user accounts and created new ones (as I said this laptop was brand new so I don't have a lot of personal data on it, none anymore) as well as checked my winlogon/ shell to verify explorer.exe. System restore and Boot repair are also not working to help the issue at all.
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Aug 8, 2011
i have an HP Pavillion dv7 with windows7. It is less then 3 months old. Problem- Yesterday the screen went black while i was watching a video, but the sound kept going. so i restarted the computer, and the screen works until you get to the login screen it goes black again. SO i called customer service at hp, and we worked on it for an hour.THe one thing that seems to work is when i go to the device manager, uninstall the display adapters, and restsart in normal mode, then i go and reinstall the ATI device thing in the recovery manager, but everytime after i reinstall the ATI display device thing, it ends up going black a little while later again. lol
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Oct 15, 2012
i was using my HP 2711x last night and it was working wonderfully, and today i turn it on to do some homework and it doesn't show me the login screen, it's just black. and then i try it in safe mode and it works, what could be the problem? and can you explain step by step so i don't miss anything
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Jul 26, 2012
Firstly I'm on Windows 7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Windows 7 GUI would load just fine and there I would be.
I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.
I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.
I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.
It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.
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Oct 10, 2012
Earlier this week my HP desktop forced shutdown while browsing the Internet using IE9. Upon reboot the HP screen loaded, afterwards a black screen with a flashing cursor appeared. I had used CTRL+ALT+DEL function in which my computer rebooted.Showed the HP screen and immediately showed the black screen with a flashing cursor. Again no mouse cursor was available. I performed a diagnostics check in which the CPU, HDD, etc. checked out, restored BIOS to factory settings, even placing the HDD as priority 1. I inserted the Windows recovery disk and attempted a start up repair, and a restore point with no favorable results. Through the recovery disks command prompt I accessed all my music and documents, so I assume the hard drive is still functioning. I'm thinking as a last resort of performing a repartitioning of my hard drive and performing a clean install of Windows 7.
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Feb 13, 2011
Like the title says, my computer is stuck on a black screen.I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that.
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Dec 30, 2012
my laptop looks like it has a massive problem. i have been on various forums for advice but unable to solve - this is the problem
* it turns on & I CAN get into advanced menus
* it will not repair itself no matter what
* it will not go into any other modes , safe Etc....therefore I cannot restore to factory settings etc....
* ive Tried all tricks such as F8, Alt & F11 etc..... to get into advanced menu settings - all lead to the black screen
* everything i click on enter leads to a black screen - only a white curser appears.
its as if there is no way of accessing the computer disc/ hard drive in anyway from boot up. there is clearly a hardware problem but i cannot access anything internal beyond ordinary & advanced menus i just keep being led to the black screen & no activity. the menus work & that is all.
i run Windows 7 on a Dell inspiron 1564
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Jun 21, 2012
I have a Dell Inspiron, not always but sometimes on start up it restarts to a black screen with a white cursor. Safe mode does work.I don't know why it sometimes does this or what makes it stop. I have tried just letting it try to load up for as long as an hour with no change, sometimes restarting has fixed it but sometimes (like now, it has done nothing no matter how many times I've tried).
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Jan 4, 2013
Yesterday I left my pc running, and when I came back, found a black screen.Rebooting, I came across some random characters in the POST and also in BIOS, after which, the same black screen. I googled this, removed the video card and the bios and post look normal now( i use the onboard video), but when trying to load windows, the pc reboots.I tried system repair, chkdsk. When trying to boot in safe mode, it loads up to "AtiPcie.sys", then reboots.
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Dec 16, 2011
Combo fix was run a couple times. It said not sure where download came from (was trying to get rid of security tool virus that was redirecting websites occasionally). But said It didn't remember any messages coming up, restarted. Everything was fine, installed malware bytes constant protection. Later that night I installed free avg 2012 and ran scans everything good. Computer ran great. Shut down at night. In morning windows would not load in regular or safe mode. When try to repair it goes to launch windows repair or start windows normally screen. When hit launch repair it goes back to that screen. If you start in safe mode it says that it is loading windows files then blue screen appears with "Stop: c0000135 program can not load %hs is missing."
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Jan 15, 2013
I turned on my PC and the monitor showed that there was no signal and went to power save mode. I checked DVI leads - all ok. Tried a few things as this has happened before and realized the BIOS was not loading or the signal was not getting from machine (via graphics card) to monitor. This has happened before and a CMOS reset has fixed.I reset CMOS and could then load BIOS. However Windows would not load even after making sure RAID and all other BIOS settings were as they were before. I tried a few times and did a system restore and loaded last known working profile. Now Windows starts to load and I get to the multi coloured dots forming the MS Windows symbol and it looks like it is about to load, but when the screen goes blank and the machine restarts - this loop continues unless I boot to safe mode.I also removed all usb devices and tried - same result.So, I have tried a number of settings, a system restore, and I tried some other things that seemed to fail as windows said the machine would not start properly.I am now going to boot into Ubuntu to see if that works and that may rule out the gfx card, I will report that back. I will also boot without the keyboard and report that too.
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Feb 26, 2012
my Dell Studio 1555 laptop will not boot either into regular windows or safe mode.When booting into safe mode, the very last file that will load is "CLASSPNP.SYS".When that happens it will stay stuck loading the next file for a few minutes, then restart itself into the Windows Error Recovery screen.When I try start-up repair, it goes to a blank black screen and repeats the procedure above (ie. it gets stuck and restarts a few minutes later) When I hard-shut down by pressing the power button, a BSoD appears for a fraction of a second right before it dies.What could the problem be, and what can I do to fix it? I have the windows 7 install disk, if needed. Should I go ahead and try an installation repair using the disk?
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Feb 26, 2012
I installed windows 7 on my laptop. in the process of setting up my account I deleted my adminstrator access. on the welcome screen it will show my admin name and when i use my password this is what is says:the user profile service service failed the logon. user profile cannot load.I have tried to reinstall windows but I need access to my account. Like noted above safe mode is black and says safe mode on the corners if this is fixable I plan to wipe my system to factory settings because everytime i installed windows before this issue it kept copying my harddrive and now I have less then a 1gb on my computer.
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Nov 25, 2012
i recently ran into a problem with starting up my computer. I have the blue screen of death. I've tried safe mode. It won't work. I would click safe mode it would load and then go back to the blue screen. I have a lenovo laptop and I'm not trying to pay 150-200 for it!
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Mar 7, 2012
restored my windows on my laptop a few weeks ago an last night the laptop just loads to black screen so I switch it off then back on again and it sakes me to do a start up repair this happens all the time and I get up today and it's still doing it any ideas what it could be and how to fix nspecified changes to system configuration might have caused the problem
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Jan 7, 2010
My computer after trying to (stupidly) remove the SPTD driver so Daemon Tools would work. Is stuck on the black loading screen, even when loading from safe mode.
I tried removing the sptd driver, but only took out 1 of 2 files, the other not being removed properly. So i restarted (which worked) and restored my computer to an hour before i tried any of it. I could only log on in safe mode and i checked and saw that both drivers were there. So i turn off the computer and it was fine.
However, i tried to turn on the computer again later, but it got stuck on the black screen with just the mouse. I held the power button and retried,in safe mode, this time getting to my computer background, with nothing loading. I tried yet again and only got black screen. It says all my drives loaded and everything, including sptd, but nothing is loading.
What is wrong with my computer? I am not that good with them and cannot open it up without a lot of help if it is a hardware problem
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Feb 20, 2013
I already uninstalled the Intel 4000 Graphics drivers and I updated my Nvidia GTX 690 to the most current drivers.
Specs:
Motherboard: ASRock Z77E-ITX
CPU: Intel Core i7 3770k @ 4.2Ghz
CPU Cooler: Corsair H80i Push/Pull
RAM: Patriot Intel Extreme Masters 16GB @ 1600Mhz
GPU: nVIDIA GeForce GTX 690
SSD: 2 x Samsung 840 Pro 256GB
HDD: 2 x Seagate Barracuda 2TB
PSU: Seasonic X-Series 850
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Sep 9, 2011
I left for work this morning, and my computer remained on as per normal. Nothing stressful left running only skype and a browser as far as I can remember. Come home and find that the screen won't move from being black. Restart and it loads up normal until it says "Loading Operating System..." It then moves to a black screen which after a few seconds fades out to an even darker black. Then nothing happens. I have/am trying to run the repair tool via CD boot of my Win7 disk but it is incredibly sluggish. I've been waiting to even see the repair tool for an hour each time before I get frustrated and retry. Also I cannot enter safe mode via spamming F8. It seems that my Win7 went rogue and decided to move out
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Aug 14, 2012
I bought Oblivion through the Gamestop app about a month ago. It's been working fine and I've put about 35 hours into it Then today it started being weird- the screen goes black when I try to load my game. I tried opening it several times and it kept doing the same thing. I really don't want to have to re-install it or reset it in any way since I've put so much time into it and I don't want to have to restart the whole thing
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Sep 12, 2012
wondering if anyone could help me solve this problem. When starting computer everything works fine, the windows logo loads, I get the welcome word on the screen and just when the screen should turn into desktop all I get i black screen with a cursor. I can access the Task Manager through CTRL+Alt+Del.restart or shut down the computer. I tried setting it to an earlier date, but no difference. I tried the system repair - found no problems. So do not know what to do with it. It does load in safe mode.This has happened yesterday after I have attached hdmi cable to it, which I have done many times previously without any problems, do not know if this could have any connection to the problem.
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Apr 28, 2011
Ive had my laptop just over a year now, and have had no problem with it till yesterday. I recently installed a new printer and three days later all I get is the "blue screen of death" I have tried starting with repairs and it says there is no problem. I tried starting it up in safe mode, safe mode + networking, and safe mode + command prompt and continue to receive the blue screen.
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Oct 10, 2011
Not load past the welcome screen. we tried getting in on safe mode, that didn't work, she shut it off, waited, turned it back on, and it did the same thing, except finally after 15 minutes logged her into a temporary profile, without any of her files etc. how does she get back to her own profile to where her files are? and what can we do to troubleshoot this?
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Feb 22, 2012
My samsung R522 Windows 7 ultimate 32bits has started freezing on the welcome screen. And to add to that on the log in screen there is now no text in the popup boxes or for the account name. I have tried all safe modes, last known good configuration and with Samsung recovery 3 i have done a basic restore but nothing has worked. I would be open to a full system restore if i needed to but i would prefer not to.
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Feb 12, 2011
The computer i am running has been through a lot of stuff, and this morning it finally gave out on me, It blue screened and now will only start in safe mode, when i run it normally it allowed me to type my password then it freezes while saying welcome. and does not go past there sometimes it will restart or blue screen from there. runs fine though.
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Feb 13, 2013
One day i was on my computer and it crashed and since then every time i try and open up my computer normally it will reach the point where my user has to log in and cut out just before. Can still hear windows just my screen says "no connection with pc". Ive tried other wires/monitors and stuff and nothings worked.I have a Nvidia graphics card and ive tried completely removing my nvida files and reinstalling the drivers from the website. When i uninstalled the graphics driver it allowed me back onto windows normally except when i reinstalled the driver (on the normal version of windows not saftey) after the restart it went back to the same problems.
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Jan 10, 2013
I have a Toshiba Satellite C655D laptop running Windows 7 Home Premium. Computer was working like a dream and has been for about a year now, when yesterday I booted up after running Windows update, like always, logged on like normal, only to see a blank screen with only my mouse cursor. Neither Ctrl+Alt+Del nor Ctrl+Shft+Esc work to bring up the Task Manager. I am able to boot into Safe Mode just fine, but of course unable to uninstall the Windows updates to the .NET framework.I have tried System Restore several times now, both from the Safe Mode and from the start-up recovery options accessed via F8 upon system startup. From the same menu, I have attempted Startup Repair but alas, Windows does not detect any problems (go figure, right? ).I have ran the Windows Memory Diagnostics Tool to check if my hardware was going bad, and upon completion, it rebooted, once again, to a blank screen after being prompted to log in. Mouse works, nothing else does. Upon pressing Ctrl+Alt+Del I am greeted with the following message after waiting roughly 5 minutes:"The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."^Pressing ESC makes the message disappear along with my mouse, so that I am staring at a completely blank screen.I am on my friend's MacBook Pro right now, I'm really hoping someone can help, but I must admit I am reluctant to think so because someone once came to this board with the seemingly exact same problem and no one here was able to help him.Just to reiterate, I can boot up in Safe Mode, with or without Networking as well as accessing the Command Prompt. That's about all I can do.Edit: Now when I do a System Restore, I get this error message when it restarts (everything else is blank unless I restart in Safe Mode): However, when I try to navigate to this location either via Windows Explorer in Safe Mode or via the Command Prompt, one can clearly see that the location doesn't exist. I am confused.
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Feb 26, 2012
Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.
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