Computer Stuck On Black Screen - Wont Start In Safe Mode?
Feb 13, 2011
Like the title says, my computer is stuck on a black screen.I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that.
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Dec 30, 2012
my laptop looks like it has a massive problem. i have been on various forums for advice but unable to solve - this is the problem
* it turns on & I CAN get into advanced menus
* it will not repair itself no matter what
* it will not go into any other modes , safe Etc....therefore I cannot restore to factory settings etc....
* ive Tried all tricks such as F8, Alt & F11 etc..... to get into advanced menu settings - all lead to the black screen
* everything i click on enter leads to a black screen - only a white curser appears.
its as if there is no way of accessing the computer disc/ hard drive in anyway from boot up. there is clearly a hardware problem but i cannot access anything internal beyond ordinary & advanced menus i just keep being led to the black screen & no activity. the menus work & that is all.
i run Windows 7 on a Dell inspiron 1564
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Mar 15, 2011
I can only boot up in safe mode Ive tried loading windows 7 disc to repair wont work in safe mode,did restore no luck,did panda safe disk reload did virus scan clean,did dskchk,tried start windows normal from f8 menu,last known good config etc.
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Sep 11, 2010
When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?
Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive
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Jul 19, 2012
I have to load the safe mode for installing Steam after a crash. So I entered the advanced boot menu and chose Safe Mode with Networking. It started loading some .sys files. After a lot (I think it was loaded correctly) of .sys files my screen froze and after 3 seconds some weird blue dots appeared and (Left upper corner. Every dot was like 10x30 pixels) after some more seconds my screen turned black. No cursor, no login screen. How can I log in to the safe mode?
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Nov 7, 2011
I am experiencing the black screen issues with my new windows 7 lenovo laptop. when it starts normally, I can get to my user logon screen but when I select a profile the computer takes a moment to load through the welcome... part and then just a faint light blue screen with cursor. In normal mode I have a cursor but no button or keyboard functionality whatsoever. I can boot the computer into safe mode with full safe mode functionality.I have spent literally 3 days working on the issue. I have tried everything I can to this point. Re-installing my graphics driver, disabling it all together and trying a new boot, same result. I've deleted all user accounts and created new ones (as I said this laptop was brand new so I don't have a lot of personal data on it, none anymore) as well as checked my winlogon/ shell to verify explorer.exe. System restore and Boot repair are also not working to help the issue at all.
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Aug 8, 2011
i have an HP Pavillion dv7 with windows7. It is less then 3 months old. Problem- Yesterday the screen went black while i was watching a video, but the sound kept going. so i restarted the computer, and the screen works until you get to the login screen it goes black again. SO i called customer service at hp, and we worked on it for an hour.THe one thing that seems to work is when i go to the device manager, uninstall the display adapters, and restsart in normal mode, then i go and reinstall the ATI device thing in the recovery manager, but everytime after i reinstall the ATI display device thing, it ends up going black a little while later again. lol
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Oct 15, 2012
i was using my HP 2711x last night and it was working wonderfully, and today i turn it on to do some homework and it doesn't show me the login screen, it's just black. and then i try it in safe mode and it works, what could be the problem? and can you explain step by step so i don't miss anything
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Jul 26, 2012
Firstly I'm on Windows 7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Windows 7 GUI would load just fine and there I would be.
I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.
I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.
I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.
It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.
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Oct 10, 2012
Earlier this week my HP desktop forced shutdown while browsing the Internet using IE9. Upon reboot the HP screen loaded, afterwards a black screen with a flashing cursor appeared. I had used CTRL+ALT+DEL function in which my computer rebooted.Showed the HP screen and immediately showed the black screen with a flashing cursor. Again no mouse cursor was available. I performed a diagnostics check in which the CPU, HDD, etc. checked out, restored BIOS to factory settings, even placing the HDD as priority 1. I inserted the Windows recovery disk and attempted a start up repair, and a restore point with no favorable results. Through the recovery disks command prompt I accessed all my music and documents, so I assume the hard drive is still functioning. I'm thinking as a last resort of performing a repartitioning of my hard drive and performing a clean install of Windows 7.
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Feb 18, 2012
My computer will only start in safe mode. When booting normally, the computer freezes at login.
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Dec 21, 2012
I'm a complete novice at thisMy computer will not start-up normallyOr in safe mode, Failure ID 6CQ708-4RH6B4-XD03HF-60Q003 When I run hard disc testIt stops loading when it gets to Windowssystem 32driversNISx641008030.006SYMEFA64.sys
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Jun 21, 2012
I have a Dell Inspiron, not always but sometimes on start up it restarts to a black screen with a white cursor. Safe mode does work.I don't know why it sometimes does this or what makes it stop. I have tried just letting it try to load up for as long as an hour with no change, sometimes restarting has fixed it but sometimes (like now, it has done nothing no matter how many times I've tried).
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Aug 15, 2012
My computer does not go past the "starting windows" logo on my computer. When it does the cursor just stays there loading. On top of that im not even able to do a system restore because of some type of error. Everything works fine on Safe Mode, and I really dont think its a virus.
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Nov 25, 2012
I have tried to start my laptop normally and in safe mode and it send me to start upi repair, this runs for two days and then I get an error message about no communications code 0xc00000e9
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Sep 27, 2010
I forgot to plug in my computer and the battery died. When I tried turning it back on, it takes me directly to:
"Startup Repair - Your computer was unable to start. Startup Repair is checking your system for problems. If problems are found, start up repair will fix them automatically. Your computer might restart several times during this process. No changes will be made to your personal files or information. This might take several minutes."
Followed by a loading bar that says searching for problems. After leaving this on for a while it gives the system restore option, however this just takes me back to the previous screen. I cannot cancel the Start up repair and I can't access safemode. After searching for over an hour the only solution I've found so far is reinstall the OS, however my computer did not come with the OS disc and I have school related files on the computer that I can't lose.
I am using a Toshiba Satellite A505-S6981 T6600 That's 9 months old with windows 7, Specs (To my limited knowledge) say:
C2D 56600, 4GB DDR3
16", 400 GB HD, DVDRW
Windows 7 P 64 Bit, 80211bgn
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Aug 15, 2012
My computer does not go past the "starting windows" logo on my computer. When it does the cursor just stays there loading. On top of that im not even able to do a system restore because of some type of error. Everything works fine on Safe Mode, and I really dont think its a virus.
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Jul 3, 2011
My computer won't startup in normal or safe mode and I was told my windows 7 may be corrupt. I am trying to reinstall it, but I'm not sure how. I place the disc in the drive and rebooted the computer but it didn't work. The system repairs won't work, nor will system restore. Is there a command prompt or anything?
Desktop
Ibuypower WA 910i
64-bit
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Jul 9, 2012
my Toshiba Satellite C655D wont reboot it gets to 95% and says error then a blue screen pops up and says it is crashing . Is there anything I can do to repair it . I dont have a repair disk.
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Oct 21, 2012
Today I started up my pc and after the BIOS screen (the place where you can press f8-f11 for various options) it went to a black screen with a blinking underscore in the upper left corner and stayed there indefinitely. It did this even after reboot.
I tried using the diagnostic tool and everything it tested passed (including HDD). I did this test twice and the same results were produced.
I also googled for similar problems (one topic mentioned that the op disassembling his computer and physically tapping a chip on the motherboard caused it to work) but I have no experience with taking apart my computer and i do not want to break it accidentally. I did however chance upon a topic advising him to do a CMOS reset which apparently helped that op, so i looked through the various options on the BIOS page. There was one option (f10 I think) mentioning CMOS on its fourth sub-window, so i pressed the reset option but I'm mot entirely sure if I used the right function.
I uninstalled kaspersky pure and replaced kaspersky pure for kaspersky anti-virus yesterday, dont know if this was the cause. I am using windows 7 64 bit.
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Jan 12, 2012
If I close my laptop, half the time, the computer freezes after I put in my password. It just gets stuck on the welcome screen with the spinning wheel. It doesn't always happen, but I have to do a hard reset everytime it does. I already set the HD to never turn off, so I am just wondering what else i can do to stop this freezing?
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Jun 26, 2012
Anyone had similar problems with The Sims 3 crashing computer to the safe mode screen? Been playing Sims on my laptop for couple of years and everything was fine until I installed a new game. Im not sure whether there is a windows update which is interferring or not. Anyone experience anything? There is nothing wrong with my graphics card and my fan isnt overheating. My dad works in IT and we have basically pulled apart the laptop and rebuilt it and it still crashes when The Sims 3 is installed.
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Nov 25, 2012
I have Windows 7 on Laptop. My mouse stopped responding in the Windows normal mode but functions fine in the Safe mode. I restarted the laptop several times but the problem remains.
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Dec 26, 2012
I can not get my computer to start up. I have gone through the recovery start up, pressing F8 to get to the screen, after pressing system recovery, it just takes me to a blue screen and then back to the page that tells you windows failed to start up normally. I have tried safe mode, the same thing happens and then I tried last known good configuration. That led me back to a blue screen with nothing happening except the lights on the front of the computer blinking white several times, then orange back and forth. At one point it did go to a black screen with the lights on the front blinking, but it did that forever and nothing happened
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Dec 28, 2011
My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened.
achine Specs-
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-2500 CPu 3.30GHz
Motherboard
PH61A-P35 (B3)
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 7950 GT
[code]....
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Dec 23, 2011
My computer was working fine a couple days ago and all of a sudden got a terrible Trojan that would spam me with random IE ads. So I ran ad-aware and it got rid of the problem. I went to bed relieved but woke up to my computer in a black screen with just a single cursor "_" flashing. I figured it was a fluke and restarted. same problem.
So I decided to open up the computer and check the SATA drive connections. Everything looked fine but the problem still persisted. I decided that it could just be slot number 1 and moved it to slot 3. The computer would start up and go to desktop but all of my icons disappeared and the computer would just hang if I tried to open any file or go on the internet or any program.
Obviously, it was because the SATA drive was now in a new slot?? I'm not sure. But I put it back into slot 1 and went into the BIOS setup and sure enough, it was a "not detected" for slot 1. The main HDslot.
I tried to reset the BIOS using the jumper method and it still just hangs on black screen with cursor "_" flashing...
Specs:
- windows 7 ultimate edition
- Intel duel core @ 3.2ghz
- 4gb RAM
- Asus P5Q-PRO motherboard
- geforce 8800 GTX graphics card
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Feb 16, 2013
i cant start my laptop in normal mode. when i start in normal ,mode i stuck in black screen only the mouse pointer is appear, when i wait it reboot again but still i get stuck in black screen
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Nov 13, 2011
My parent's Desktop was having a side x side error and i've been trying to help her get it repaired. Her problem is that none of the programs will open except for internet explorer. All other applications give the sxstrace.exe error and won't open. I advised her to hit F8 and get into safe mode so I could try and help her further. She couldn't get that to work so I had her force safe mode through msconfig. That worked and got her into safe mode and she's still getting the sxs error and can't get anything to work for her. I advised her to go back into mconfig and uncheck the safe mode boot and wait til I come home and fix it. Now the problem is when she tries opening the msconfig, she gets an error on that saying it can't open the application with the error code 0xc000142 Now she's stuck in safe mode with no networking and the computer is basically useless. I'm 800 miles from home and won't be there until thanksgiving and i'm trying to help her over the phone so im kind of limited here. I was trying to get remote assist going for her but she couldn't install that either without the sxstrace.exe error.
they're running windows 7, If i remember correctly it's the x64 version.
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Dec 31, 2012
Basically my hp 2000 screen is busted so I have been using a external display with that being said I had accidentally toggled te safe mode minimal option in MSCONFIG and my computer rebooted I have no way of seeing what's on the screen right now because it is not loading to my external display what are my options? I called hp and they just told me to get the display of the laptop changed
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Jan 5, 2013
my laptop will not load up. I can get it to the screen where it says repair computer, safe mode and all that. (advance boot options) but anytime I click any off them it goes to a screen where it says I need to put in the windows installer disk. I do not have any disk but I downloaded the repair disc from my other laptop. I put the disk in the computer and restart it and it just goes back to same screen. It does not automatic rebot, or ask me to rebot from disk.
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Oct 10, 2012
My friend was having problems with her computer. So I ran a few programs to check it out and clean it up.. (AVG, CCleaner, AntiMalware...) But then after running the last one and rebooting, the screen goes black once Windows starts to load. Then the mouse appears but still nothing. I tried safe mode and still nothing... Not sure what to do, but just gaining access to copy files to an external hard drive is important. I was planning to reformat anyways..
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