Stuck In Safe Mode?
Nov 13, 2011
My parent's Desktop was having a side x side error and i've been trying to help her get it repaired. Her problem is that none of the programs will open except for internet explorer. All other applications give the sxstrace.exe error and won't open. I advised her to hit F8 and get into safe mode so I could try and help her further. She couldn't get that to work so I had her force safe mode through msconfig. That worked and got her into safe mode and she's still getting the sxs error and can't get anything to work for her. I advised her to go back into mconfig and uncheck the safe mode boot and wait til I come home and fix it. Now the problem is when she tries opening the msconfig, she gets an error on that saying it can't open the application with the error code 0xc000142 Now she's stuck in safe mode with no networking and the computer is basically useless. I'm 800 miles from home and won't be there until thanksgiving and i'm trying to help her over the phone so im kind of limited here. I was trying to get remote assist going for her but she couldn't install that either without the sxstrace.exe error.
they're running windows 7, If i remember correctly it's the x64 version.
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Nov 25, 2012
I have Windows 7 on Laptop. My mouse stopped responding in the Windows normal mode but functions fine in the Safe mode. I restarted the laptop several times but the problem remains.
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Dec 31, 2012
Basically my hp 2000 screen is busted so I have been using a external display with that being said I had accidentally toggled te safe mode minimal option in MSCONFIG and my computer rebooted I have no way of seeing what's on the screen right now because it is not loading to my external display what are my options? I called hp and they just told me to get the display of the laptop changed
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Mar 15, 2011
I can only boot up in safe mode Ive tried loading windows 7 disc to repair wont work in safe mode,did restore no luck,did panda safe disk reload did virus scan clean,did dskchk,tried start windows normal from f8 menu,last known good config etc.
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Oct 19, 2011
i have toshiba satellite A205 win 7 its been freezing a lot lately i dont know why so i tried to install Windows 7 OS again (its not genuine) i usually do this successfully if i get virus but i dont think its virus this time but during the installation it got stuck it passes the copying windows file up to completing installation but it says it needs to be restarted and i did this several times it either hangs up or tells me cannot be installed restart.whenever i start all over again a black screen comes up with listing windows 7 several times asking me to select 1.i select the latest but same thing happens allover cannot access safe mode either i tried to install win 7 ultimate geniune but same thing happens.i also tried the repairing option its not working keeps telling me to restart..i believe its the hdd thats corrupted.i need to get my files.
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Jul 23, 2012
My system is stuck in a boot loop while booting in safe mode,I was updating the drivers on my video card. I used driver cleaner pro to remove my old drivers. I then used msconfig to boot in safe mode with the minimal option selected. When the computer reboots I get to the screen to type in my password for 5 seconds an the computer reboots itself.
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Sep 11, 2010
When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?
Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive
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Sep 23, 2012
My Windows 7 ultimate x64 is rebooting itself at the welcome/logon screen, in safe mode only. Normal mode is fine. The reboot happens instantly, after a few seconds at the welcome screen, the screen goes black and the system is rebooted as though I had hit the "reboot" button on the case, with no clean shutdown taking place. I am at a loss to know what could be starting in safe mode, that _doesn't_ start in normal mode, to cause this.
I have recently done a repair install of windows (the problem was there before that), I have tried replacing the safe mode parts of the registry with clean ones downloaded from an AV vendor website (mcafee if I remember correctly), and have tried doing sfc /scannow which resulted in a corrupted boot.sdi being replaced with the archived copy. None of these have fixed the problem.
Obviously, given that I have a usable normal mode, and good backups, this isn't the biggest problem ever, but it would be nice to get it fixed especially for the next time I need to fix a dodgy driver install or similar. What I can check next, particularly in regards to understanding the startup process and what will be loading at the welcome screen that might be causing the reboot.
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Oct 19, 2012
I went into msconfig on the work laptop and changed the boot to safe boot network, as soon as I went to boot up the laptop and get into safe mode, the laptop freezes at CLASSPNP.sys then I have to reboot.I need to get it to boot back into windows normally, but even selecting "Start windows normally" sends it to safe mode because I set it to boot there in msconfig. What can I possibly do? I've tried running start up repair but says it cannot repair the issue. Due to security, the laptop hard drive has been encrypted with truecrypt, and therefore when I put the OS DVD in to try and do something from the command prompt, there are no OS's listed as installed so cannot alter the bootmbr or any windows files.
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Oct 13, 2011
I have windows 7 home premium 32 bit dell laptop. Lately, it takes more than 10 minutes before it boots before the windows logo appears). From there the computer works normally. I got a suggestion to check for malwares or viruses so that is what I did. I started by going to msconfig and edited the boot options to start automatically to safe mode with networking, then rebooted my system. After booting, it loaded up the initial screen of safe mode, but then it restarted by itself.
I am now stuck on this reboot loop going into safe mode, it won't even let me go back to normal mode. I went to startup repair, but it didn't find anything, so had to reboot again onto the same situation. I have searched for possible answers, and the best that I could get was to remove the safe boot options and go back to normal mode. The syntax to type was bcdedit /deletevalue {default} safe boot but it didn't work, same with bcdedit /deletevalue safe boot.
I am getting this : "An error occurred while attempting to delete the specified data element. Element not found."
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Nov 13, 2011
none of the programs will open except for internet explorer. All other applications give the sxstrace.exe error and won't open. I advised her to hit F8 and get into safe mode so I could try and help her further. She couldn't get that to work so I had her force safe mode through msconfig. That worked and got her into safe mode and she's still getting the sxs error and can't get anything to work for her. I advised her to go back into mconfig and uncheck the safe mode boot and wait til I come home and fix it. Now the problem is when she tries opening the msconfig, she gets an error on that saying it can't open the application with the error code 0xc000142 Now she's stuck in safe mode with no networking and the computer is basically useless. I need help getting her going if anyone has any suggestions. I'm 800 miles from home and won't be there until thanksgiving and i'm trying to help her over the phone so im kind of limited here. I was trying to get remote assist going for her but she couldn't install that either without the sxstrace.exe error.they're running windows 7, If i remember correctly it's the x64 version.
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Feb 26, 2012
my Dell Studio 1555 laptop will not boot either into regular windows or safe mode.When booting into safe mode, the very last file that will load is "CLASSPNP.SYS".When that happens it will stay stuck loading the next file for a few minutes, then restart itself into the Windows Error Recovery screen.When I try start-up repair, it goes to a blank black screen and repeats the procedure above (ie. it gets stuck and restarts a few minutes later) When I hard-shut down by pressing the power button, a BSoD appears for a fraction of a second right before it dies.What could the problem be, and what can I do to fix it? I have the windows 7 install disk, if needed. Should I go ahead and try an installation repair using the disk?
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Sep 22, 2012
i just bought an asus u31s laptop a couple of weeks ago for school and all was great until today. it suddenly crashed and gave bsod. i was just on Internet or something, nothing special, but it had been running for a few hours. so now it won't boot up, it simply reboots constantly. i can't even get into safe mode. bios i can get into, but i'm unable to do anything, since it appears to freeze, when i get in there.
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Feb 13, 2011
Like the title says, my computer is stuck on a black screen.I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that.
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Jul 26, 2012
My HP Pavillion G6 laptop recently had a hard disk (I think) error and I was forced to use a clean install to keep on using my computer. After the clean install, everything seems to be working fine and for a week or so there have been no problems whatsoever. Just this afternoon,my computer failed to start, it was stuck at the "Starting Windows" screen. Safe mode refused to work either, stuck at the loading drivers screen. I have not changed my computer in any way before. I tried to use startup repair and it went on FOREVER. LKGC failed too. I am currently contemplating another minimized image recovery, but i fear that my HD has failed. I am most confused as to why there were no warning signs after my clean install, computer ran just like when i first bought it. T
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Aug 1, 2011
the computer I am concerned with is running Windows 7 with IE8, Microsoft Security Essentials and Malwarebytes Anti-Malware. I am currently in Safe Mode with Networking without issue.The owner of the computer says that something happened earlier today while he was online that sounds like some false antivirus popup, but he's unsure. Here are the symptoms in normal mode. Every application, from moving through them to opening and closing them, runs exceptionally slow - one to three minutes to open, at least a minute to open internet pages. I noticed that, when in IE, as the pages are loading the IE page disappears and reappears. I am not very familiar with Windows 7 so I don't know if it is related. The computer seems to be getting slower as the day goes on. CPU usage is very high.So far, I have disabled many startup items that were unnecessary. I ran CCleaner and cleaned up. MBAM was run in both normal and safe mode, full scans, and found nothing. This is also posted in Viruses and Malware, but I'm unsure where it should live.
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May 8, 2012
window 7 working on safe mode and unable to choose the another restoration point and it is not loading in normal mode -after installed third party software worked on that for few hours, then after switched off and later it switched on then after this problem started, automatic repair done, nothing is notified
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Nov 25, 2012
i recently ran into a problem with starting up my computer. I have the blue screen of death. I've tried safe mode. It won't work. I would click safe mode it would load and then go back to the blue screen. I have a lenovo laptop and I'm not trying to pay 150-200 for it!
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Oct 8, 2012
I own an HP G-62-347 Notebook, Windows 7 64 bit, Microsoft Security Essentials, Windows Firewall, no other real time AV, no other Firewalls, Windows Defender disabled as Microsoft instrucs for MSE, 3 GB Raam, 313 GB HDD, AMD Dual Core P-380 processor.My Laptop began freezing 8-10 minutes after bootup logon. No matter what I was doing, Media, Excell, Word, it would freeze up and hang. Sometimes CTL_ALT_DLT would unfreeze it, even before the task manager appeared, but it will take 3-4 minutes with an o[ague screen and the progress "circle" moving then unfreeze, sork 1-2 minutes, freeze, etc. Then all clicks on something to activate would result in loooong (long) delays, 15 to 45 seconds, then the new screen or window or peogram would open, sometimes frozen up.This did not happen in safe mode.I have (on suggestions) removed all things from my start up or programs that other's have suggested, Google Update files, and three or four others that others had issues with that I found on the net. I have also removed programs that I had installed around then.
I have also run, in Safe Mode, MSE, MS Safety Scanner, MS malicious file remover, ESET online Scanner, my laptop is clean.I have used mscong to disable all non-microsoft items to see if that helped. It did not. Same issues.I have used startup repair, and after scanning received a message that there was a problem, but that it could not fix it, did I want to send a report to Microsoft, I checked yes and it sent me to System Restore, ran it for about a week ago which was when I had downloaded some software, and the problem still existed, which sent me back to System Repair, ran it, same error message, reported again.I used a Repair Disk to get back on the laptop a coulple of times when needed, but ultimately, the problem surfaced still.I have used ReImage Plus to rebuild all my defective Windows Files and a lot of my 3rd party defective files. And, I also did a Win 7 repair install.I am pretty convinced something is being loaded somewhere, but can't find where or who or what.Am I on the right track? Have I missed something? Am I wrong? I do not really want to do a clean re-install of Windows 7, for if I do I am reformatting everything to clean any and everything.... sort of NUKE it... but would rather find the culprit (for education purposes). And, I dislike installing and updating and setting up everything again more than I hate "boiled okra!"Anyone and Everyone that has had to do with this or similar sounding issue, please reply. I have two weeks invested, and would like to "graduate" resolving this and getting the learning experience of WHY?
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Jan 16, 2013
I am using acer laptop,intel Pentium processor,windows7 professional os,my problem is windows is not starting normally and is running safe-mode.when entering normal mode it is displaying "welcome" after entering password "Please wait",it takes a long time to starting window and i'm waiting more than 24 hours but its not starting window normally...but it starting safe mode.
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Feb 8, 2012
I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps. Could my registry tweak for sound have something to do with this? Perfmon /report was run, but it says:
An error occured while attempting to generate the report. The system cannot find the path specified.
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Oct 5, 2012
I can't boot my computer in normal mode or safe mode. When I try to do so, after the "starting windows" page the only things that come up are my mouse, a black screen/background, and a "logonui.exe-bad image- Authui.dll isn't designed to run on windows" error/message (not the exact message). I can't use a system restore (it can't find a restore point), the image recovery tool finds no image to restore from, system repair either doesn't find a problem or can't fix the problem, and basically nothing else works (none of the advanced boot options or other various buttons and tools do anything noticeable). I've even tried to use sfc in command prompt, but whenever I do any sfc things at all (/scannow, verifyonly, verifyfile, etc.) it says there is a system repair pending that requires a reboot. I've restarted 7-8 times and the exact same message keeps coming up. I'm looking for any general help I can get right now, [I can post my computer specifics in an hour when I have time](posted a few). I have an HP pavilion dv6-6135dx wiht Windows 7 x64.Processor: AMD a8-3500m APU, raedon graphics bios vender/version: insyde, f. 20.I'm having trouble getting more info because my computer is still crashing occasionally and I don't really know what else is relevant; if you need more, I might need directions on how to get it. Especially if it involves command prompt.I should also add that it has been crashing more often than I think is normal ever since I got it, but recently it BSODed 3-4 times a day. I have antivirus and also ran a full malwarebytes scan yesterday, and it only found one little issue which was resolved.
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Aug 13, 2012
Windows 7 x64 does not boot into Safe Mode or Safe Mode with command prompt. Normal mode boots perfectly. Are there any suggestions on how to resolve this? I've tried startup repair and attempted fix boot, etc. No affect. The unit is free of infection. I also tried using SFC, but it said everything was fine.
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Sep 17, 2012
So I am having trouble with my computer since last night it started to give me the blue screen of death every 10-15 minutes with all kinds of different reasons. I cleaned my pc, searched for viruses as much as I could, and I have restored to a different point in time twice. I have tried the windows memory diagnostic twice. No issues. I have tried the files check before start up, no issues were detected.Pfn_list_curruptan attempt was made to write read only memorysomething on the lines of service_system_exeption? Not sure about the last word to be honest I caught it while my computer restarted on its own. Memory_ managment Bad_pool_errorI am not sure what to do I have done all I can by myself. I will be doing a complete restore to manufacture settings after I get something to back up my files. In the meantime maybe I can figure out if it is a hardware issue or if there is something else currupt.
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May 24, 2012
I seem to be having quite the problem on a computer of mine. After recently installing the directx sdk I am unable to logon through normal or safe mode. When I try to boot up normally, I log in but then the monitors go black but everything else seems to run. Pressing ctrl alt delete works and brings up the screen again but if I try to select task manager for example the screen goes black again. When I boot up through safe mode the computer restarts seconds after loading the windows logon screen.
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Oct 28, 2012
I have a Laptop HP pavilion Dv4 my graphics card is AMD M880G with ATI Mobility Radeon HD 4200, my processor is AMD Turion(tm) II dual core mobile M500. The thing is i was playing Tropico 4 and i paused it then it began to mix pixels i couldn't see nothing, then i restarted and this is what happens:I cant see nothing, all is mixed up. on safe mode runs well.I played driver san francisco, fallout new vegas before and any of this happened.
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Feb 18, 2013
i bought my hp pavilion dv6 laptop in 2010 and the warranty went out on 2011, i turn on my laptop and i only get the quick web. Every time i try to start window it tells me it cant. i can not even get on safe mode. it asks me to repair my computer but every time i click on that i get a blank blue screen (baby blue color). i have tried to go on safe mode it wont let me, i tried to go on safe mode command prompt and it still wont let me,
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Apr 11, 2012
I have a HP Probook 4430s and under device configurations in the F12 options, what does "Numblock on at boot" mean and what does it do. I'm still having troubles booting up.I can start up in safe mode and w/networking and have been trying to figure out how why it dosn't want to work right. When I'm in safe mode everything works fine but when i shut down and try to power back up i can only do it in one of the safe modes, also it takes a really long time to even do that.So I was just wondering what Numblock on at boot ment and what it does.
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May 6, 2009
I have installed the RC build of Windows 7 as a second OS on the machine.I am finding it incredibly difficult to solve the display driver issue that I have. Currently in Device Manager my display adapter is listed as:Standard VGA Graphics AdapterI believe that, since this is occuring, any ATI graphics drivers that I try to install aren't recognising the x700 as my graphics card and so are failing to update any drivers.At the moment I'm stuck with the standard Windows display drivers which limit the resolution of the screen and disable graphics acceleration etc..If anyone has an idea of how to soI wondered whether it would have anything to do with updating chipset drivers etc...but since I've never had to do that before (and since I am still using XP on the laptop) I didn't want to start messing things up.
edit: I should add that, on my first install of Windows 7 I used Windows Update to install an 'ATI Technologies Inc. driver update for ATI MOBILITY RADEON X700' - once installed, after rebooting the screen was completely black and there was nothing I could do to get the picture back. I tried booting in low-resolution mode and safe mode but neither helped. I wondered whether it was because I had the screen set to the highest resolution possible before installing and rebooting the drivers.
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