Windows 7 64-bit Stuck At "Starting Windows", No Safe Mode
Jul 26, 2012
My HP Pavillion G6 laptop recently had a hard disk (I think) error and I was forced to use a clean install to keep on using my computer. After the clean install, everything seems to be working fine and for a week or so there have been no problems whatsoever. Just this afternoon,my computer failed to start, it was stuck at the "Starting Windows" screen. Safe mode refused to work either, stuck at the loading drivers screen. I have not changed my computer in any way before. I tried to use startup repair and it went on FOREVER. LKGC failed too. I am currently contemplating another minimized image recovery, but i fear that my HD has failed. I am most confused as to why there were no warning signs after my clean install, computer ran just like when i first bought it. T
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Jan 16, 2013
I am using acer laptop,intel Pentium processor,windows7 professional os,my problem is windows is not starting normally and is running safe-mode.when entering normal mode it is displaying "welcome" after entering password "Please wait",it takes a long time to starting window and i'm waiting more than 24 hours but its not starting window normally...but it starting safe mode.
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Feb 21, 2011
I am running Win 7 64 bit and would like to start in Safe Mode to run a security scan. The problem My keyboard is bluetooth so there is no way I can restart and push F8 and get an option for Safe Mode prior to Windows starting up in normal mode. I understand this can be done from the command prompt and am willing to try but I am not really an advanced user.
Worked like a charm. Yes, MalwareBytes and Security Essentials.
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Oct 14, 2012
I was on my computer today (Win 7) and programs just started shutting down and the computer reset. The computer starts back up (Asus) and when it gets to the point where windows starts, the screen goes black and there is a blinking cursor line. Not buttons work at that point.In my manual for the Asus and it says to select a boot device, press f8 when he Asus logo appears, to access Windows in Safe Mode press f8 after post. I start pressing f8 at all different times, but all I can get is the boot device menu or a blank screen.I put in the WIN 7 disc and told it to do a startup repair - it says nothing is wrong. I try a system recover from a few days ago, and it has an error and can't do anything.I was running Norton Virus and it didn't pick up anything before the crash, I also have Norton Ghost and I think I have a backup from a few days ago. But I can't seem to access anything
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Oct 14, 2012
I was on my computer today (Win 7) and programs just started shutting down and the computer reset. The computer starts back up (Asus) and when it gets to the point where windows starts, the screen goes black and there is a blinking cursor line. Not buttons work at that point. In my manual for the Asus and it says to select a boot device, press f8 when he Asus logo appears, to access Windows in Salf Mode press f8 after post. I start pressing f8 at all different times, but all I can get is the boot device menu or a blank screen. I put in the WIN 7 disc and told it to do a startup repair - it says nothing is wring. I try a system recover from a few days ago, and it has an error and can't do anything. I was running Norton Virus and it didn't pick up anything before the crash, I also have Norton Ghost and I think I have a backup from a few days ago. But I can't seem to access anything.
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Nov 21, 2011
Computer rebooted after 'starting windows' When starting in safe mode, it rebooted after loading classpnp.sys
This happened after I installed MSE and it detected a Trojan located in c:/windows. On hindsight deleting it was a bad idea.
I've tried using startup repair as well as sfc/scannow. I've also ttried unplugging the hard drives as well as changing the hard drive mode in the BIOS from ide to ADHCI and back.
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Sep 11, 2010
When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?
Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive
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Sep 23, 2012
My Windows 7 ultimate x64 is rebooting itself at the welcome/logon screen, in safe mode only. Normal mode is fine. The reboot happens instantly, after a few seconds at the welcome screen, the screen goes black and the system is rebooted as though I had hit the "reboot" button on the case, with no clean shutdown taking place. I am at a loss to know what could be starting in safe mode, that _doesn't_ start in normal mode, to cause this.
I have recently done a repair install of windows (the problem was there before that), I have tried replacing the safe mode parts of the registry with clean ones downloaded from an AV vendor website (mcafee if I remember correctly), and have tried doing sfc /scannow which resulted in a corrupted boot.sdi being replaced with the archived copy. None of these have fixed the problem.
Obviously, given that I have a usable normal mode, and good backups, this isn't the biggest problem ever, but it would be nice to get it fixed especially for the next time I need to fix a dodgy driver install or similar. What I can check next, particularly in regards to understanding the startup process and what will be loading at the welcome screen that might be causing the reboot.
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Oct 19, 2012
I went into msconfig on the work laptop and changed the boot to safe boot network, as soon as I went to boot up the laptop and get into safe mode, the laptop freezes at CLASSPNP.sys then I have to reboot.I need to get it to boot back into windows normally, but even selecting "Start windows normally" sends it to safe mode because I set it to boot there in msconfig. What can I possibly do? I've tried running start up repair but says it cannot repair the issue. Due to security, the laptop hard drive has been encrypted with truecrypt, and therefore when I put the OS DVD in to try and do something from the command prompt, there are no OS's listed as installed so cannot alter the bootmbr or any windows files.
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Oct 13, 2011
I have windows 7 home premium 32 bit dell laptop. Lately, it takes more than 10 minutes before it boots before the windows logo appears). From there the computer works normally. I got a suggestion to check for malwares or viruses so that is what I did. I started by going to msconfig and edited the boot options to start automatically to safe mode with networking, then rebooted my system. After booting, it loaded up the initial screen of safe mode, but then it restarted by itself.
I am now stuck on this reboot loop going into safe mode, it won't even let me go back to normal mode. I went to startup repair, but it didn't find anything, so had to reboot again onto the same situation. I have searched for possible answers, and the best that I could get was to remove the safe boot options and go back to normal mode. The syntax to type was bcdedit /deletevalue {default} safe boot but it didn't work, same with bcdedit /deletevalue safe boot.
I am getting this : "An error occurred while attempting to delete the specified data element. Element not found."
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Feb 26, 2012
my Dell Studio 1555 laptop will not boot either into regular windows or safe mode.When booting into safe mode, the very last file that will load is "CLASSPNP.SYS".When that happens it will stay stuck loading the next file for a few minutes, then restart itself into the Windows Error Recovery screen.When I try start-up repair, it goes to a blank black screen and repeats the procedure above (ie. it gets stuck and restarts a few minutes later) When I hard-shut down by pressing the power button, a BSoD appears for a fraction of a second right before it dies.What could the problem be, and what can I do to fix it? I have the windows 7 install disk, if needed. Should I go ahead and try an installation repair using the disk?
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Nov 25, 2012
I have Windows 7 on Laptop. My mouse stopped responding in the Windows normal mode but functions fine in the Safe mode. I restarted the laptop several times but the problem remains.
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Nov 13, 2011
My parent's Desktop was having a side x side error and i've been trying to help her get it repaired. Her problem is that none of the programs will open except for internet explorer. All other applications give the sxstrace.exe error and won't open. I advised her to hit F8 and get into safe mode so I could try and help her further. She couldn't get that to work so I had her force safe mode through msconfig. That worked and got her into safe mode and she's still getting the sxs error and can't get anything to work for her. I advised her to go back into mconfig and uncheck the safe mode boot and wait til I come home and fix it. Now the problem is when she tries opening the msconfig, she gets an error on that saying it can't open the application with the error code 0xc000142 Now she's stuck in safe mode with no networking and the computer is basically useless. I'm 800 miles from home and won't be there until thanksgiving and i'm trying to help her over the phone so im kind of limited here. I was trying to get remote assist going for her but she couldn't install that either without the sxstrace.exe error.
they're running windows 7, If i remember correctly it's the x64 version.
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Dec 31, 2012
Basically my hp 2000 screen is busted so I have been using a external display with that being said I had accidentally toggled te safe mode minimal option in MSCONFIG and my computer rebooted I have no way of seeing what's on the screen right now because it is not loading to my external display what are my options? I called hp and they just told me to get the display of the laptop changed
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Mar 15, 2011
I can only boot up in safe mode Ive tried loading windows 7 disc to repair wont work in safe mode,did restore no luck,did panda safe disk reload did virus scan clean,did dskchk,tried start windows normal from f8 menu,last known good config etc.
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Oct 19, 2011
i have toshiba satellite A205 win 7 its been freezing a lot lately i dont know why so i tried to install Windows 7 OS again (its not genuine) i usually do this successfully if i get virus but i dont think its virus this time but during the installation it got stuck it passes the copying windows file up to completing installation but it says it needs to be restarted and i did this several times it either hangs up or tells me cannot be installed restart.whenever i start all over again a black screen comes up with listing windows 7 several times asking me to select 1.i select the latest but same thing happens allover cannot access safe mode either i tried to install win 7 ultimate geniune but same thing happens.i also tried the repairing option its not working keeps telling me to restart..i believe its the hdd thats corrupted.i need to get my files.
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Jul 23, 2012
My system is stuck in a boot loop while booting in safe mode,I was updating the drivers on my video card. I used driver cleaner pro to remove my old drivers. I then used msconfig to boot in safe mode with the minimal option selected. When the computer reboots I get to the screen to type in my password for 5 seconds an the computer reboots itself.
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Nov 13, 2011
none of the programs will open except for internet explorer. All other applications give the sxstrace.exe error and won't open. I advised her to hit F8 and get into safe mode so I could try and help her further. She couldn't get that to work so I had her force safe mode through msconfig. That worked and got her into safe mode and she's still getting the sxs error and can't get anything to work for her. I advised her to go back into mconfig and uncheck the safe mode boot and wait til I come home and fix it. Now the problem is when she tries opening the msconfig, she gets an error on that saying it can't open the application with the error code 0xc000142 Now she's stuck in safe mode with no networking and the computer is basically useless. I need help getting her going if anyone has any suggestions. I'm 800 miles from home and won't be there until thanksgiving and i'm trying to help her over the phone so im kind of limited here. I was trying to get remote assist going for her but she couldn't install that either without the sxstrace.exe error.they're running windows 7, If i remember correctly it's the x64 version.
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Sep 22, 2012
i just bought an asus u31s laptop a couple of weeks ago for school and all was great until today. it suddenly crashed and gave bsod. i was just on Internet or something, nothing special, but it had been running for a few hours. so now it won't boot up, it simply reboots constantly. i can't even get into safe mode. bios i can get into, but i'm unable to do anything, since it appears to freeze, when i get in there.
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Feb 13, 2011
Like the title says, my computer is stuck on a black screen.I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that.
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Jan 16, 2012
if I try to boot it normally it gets blue screen and dies. The same thing happends if I use fail safe. (crashed at crcdisk)So I thought idd reinstall it. However when i boot up from my windows cd, I only get the 2 possibilities to "setup and recovery". No matter which of those I choose it goes to "loading files" and then to "starting windows".I've reinstalled quite a few computers, with xp and windows 7, and I've never had any trouble doing so. So i thought idd try to take out the hdd manually, but I realised I dont have the cables to connect it to my other pc, and clean the hdd that way.
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Sep 9, 2011
The power in southern california today and when it came back on my computer wouldnt boot all the way to windows. I have tried booting fromt he cd but it does the same thing and just stays at the splash screen. I have tried recovery mode and it sticks at the windows is loading files bar. Safe mode doesnt work either as it sticks at one file and stays there the entire time.
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Apr 17, 2012
I had just put this build together and occasionally when I boot up the computer, it would freeze at "Starting Windows" screen and will not go anywhere else until I hard shutdown the computer and boot it back up and hope it doesn't get stuck again.I reinstalled Windows 7 thinking it's the new SSD I bought but the problem still occurs, I also ran CHKDSK again and no errors have shown up.I haven't ran a memory test program yet to check my RAM but I don't think that is the issue since I do not get BSOD of any kind.I also have another problem that rarely occurs and only happens when watching you tube videos, the screen completely friezes and artifacts show up as if the video card is broken but I never have such problems while playing video games such as BF3 and Starcraft II.Anyhow, I have searched Tomshardware and the web but still cannot find a solution to this and I hope you guys can help me find what the problem is.I'm beginning to question my RAM, Motherboard, or SSD at this moment.
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Aug 1, 2011
the computer I am concerned with is running Windows 7 with IE8, Microsoft Security Essentials and Malwarebytes Anti-Malware. I am currently in Safe Mode with Networking without issue.The owner of the computer says that something happened earlier today while he was online that sounds like some false antivirus popup, but he's unsure. Here are the symptoms in normal mode. Every application, from moving through them to opening and closing them, runs exceptionally slow - one to three minutes to open, at least a minute to open internet pages. I noticed that, when in IE, as the pages are loading the IE page disappears and reappears. I am not very familiar with Windows 7 so I don't know if it is related. The computer seems to be getting slower as the day goes on. CPU usage is very high.So far, I have disabled many startup items that were unnecessary. I ran CCleaner and cleaned up. MBAM was run in both normal and safe mode, full scans, and found nothing. This is also posted in Viruses and Malware, but I'm unsure where it should live.
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May 8, 2012
window 7 working on safe mode and unable to choose the another restoration point and it is not loading in normal mode -after installed third party software worked on that for few hours, then after switched off and later it switched on then after this problem started, automatic repair done, nothing is notified
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Aug 28, 2010
My laptop decided not to start up today. It shut down last night normally, today it keeps getting stuck on "starting window". I tried safe mode, but it gets stuck at starting windows. I tried starting from disk, it says loading files then it goes start to the starting windows and gets stuck. I tried pressing f8 but there is no repair computer option. Did my ssd die?
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Sep 11, 2012
Doing a Normal startup, or booting from the Windows 7 cd it will get so far as the Starting Windows screen, the Microsoft copy-write shows up briefly greyed out some, and just sits there. In Safe Mode, it loads everything seemingly, lastly avgidsha.sys, then sits on Please wait...I have narrowed it down to hot the HDD or memory. I've put another HDD with Windows 7 on it, getting the same results. The MemTest 86+ cd actually loads and runs, came up 100% with no errors. Other suggestions that I have found use bootable CDs that want to start Windows first.The Windows 7 CD, Windows Defender Offline, Windows Recovery disk all get stuck at the same place as the HDD, the Starting Windows screen
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Dec 16, 2011
my computer crash while rebooting it and every time i try to turn it on it always say "setup is starting services" and it will say to restart it and i did restart it but it always go back to the setup starting services and just ask my to turn it off again. what should i do?
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Jul 20, 2012
When ever I turn my computer on it is always stuck on the Starting Windows screen and when I try and do it in safe mode it works but was I am signed in all that shows up is a black screen with Safe Mode in each corner. I have also tried start up repair but it says it can not find a problem or it will just continually search for a problem (waited 4 hours then I just turned it off)
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Aug 13, 2012
Windows 7 x64 does not boot into Safe Mode or Safe Mode with command prompt. Normal mode boots perfectly. Are there any suggestions on how to resolve this? I've tried startup repair and attempted fix boot, etc. No affect. The unit is free of infection. I also tried using SFC, but it said everything was fine.
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