Windows Not Starting - Can't Access Safe Mode
Oct 14, 2012
I was on my computer today (Win 7) and programs just started shutting down and the computer reset. The computer starts back up (Asus) and when it gets to the point where windows starts, the screen goes black and there is a blinking cursor line. Not buttons work at that point. In my manual for the Asus and it says to select a boot device, press f8 when he Asus logo appears, to access Windows in Salf Mode press f8 after post. I start pressing f8 at all different times, but all I can get is the boot device menu or a blank screen. I put in the WIN 7 disc and told it to do a startup repair - it says nothing is wring. I try a system recover from a few days ago, and it has an error and can't do anything. I was running Norton Virus and it didn't pick up anything before the crash, I also have Norton Ghost and I think I have a backup from a few days ago. But I can't seem to access anything.
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Oct 14, 2012
I was on my computer today (Win 7) and programs just started shutting down and the computer reset. The computer starts back up (Asus) and when it gets to the point where windows starts, the screen goes black and there is a blinking cursor line. Not buttons work at that point.In my manual for the Asus and it says to select a boot device, press f8 when he Asus logo appears, to access Windows in Safe Mode press f8 after post. I start pressing f8 at all different times, but all I can get is the boot device menu or a blank screen.I put in the WIN 7 disc and told it to do a startup repair - it says nothing is wrong. I try a system recover from a few days ago, and it has an error and can't do anything.I was running Norton Virus and it didn't pick up anything before the crash, I also have Norton Ghost and I think I have a backup from a few days ago. But I can't seem to access anything
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Jan 16, 2013
I am using acer laptop,intel Pentium processor,windows7 professional os,my problem is windows is not starting normally and is running safe-mode.when entering normal mode it is displaying "welcome" after entering password "Please wait",it takes a long time to starting window and i'm waiting more than 24 hours but its not starting window normally...but it starting safe mode.
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Feb 21, 2011
I am running Win 7 64 bit and would like to start in Safe Mode to run a security scan. The problem My keyboard is bluetooth so there is no way I can restart and push F8 and get an option for Safe Mode prior to Windows starting up in normal mode. I understand this can be done from the command prompt and am willing to try but I am not really an advanced user.
Worked like a charm. Yes, MalwareBytes and Security Essentials.
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Nov 21, 2011
Computer rebooted after 'starting windows' When starting in safe mode, it rebooted after loading classpnp.sys
This happened after I installed MSE and it detected a Trojan located in c:/windows. On hindsight deleting it was a bad idea.
I've tried using startup repair as well as sfc/scannow. I've also ttried unplugging the hard drives as well as changing the hard drive mode in the BIOS from ide to ADHCI and back.
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Sep 11, 2010
When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?
Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive
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Jan 18, 2013
my pc semi froze, wouldn't let me access control manager and browsers forze but other applications were working. So i decided to restart my pc and upon restarting it froze on the bootup screen (windows logo). I tryed accessing safe mode but got stuck on " windowssystem32DRIVERSCLASSPNP.SYS ". Once it crashes on the boot up and I press the reset button my main drive is no longer detected by my bios but when i fully shut down the pc and start it up again it gets detected no problem. I have browsed around and I have seen a lot of people stating it was bitdefender, but as I cannot gain access to my safe mode to restore or delete it I have no idea if it really is that. I would like to hear your suggestions on the problem, I could take my ssd out and put it in an external drive and plug it into my laptop to try and delete bitdefender but as its mounted to the floor of an antec 902 and its pretty jam packed in there id need to removed my gfx cards hard drive trays, and power supply just to get to it and that is something I really dont have the time for.
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Jul 26, 2011
I am having a serious problem whenever I try and load windows it freezes at the main page. I can, however, access internet easily in safe mode.
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Oct 27, 2012
Acer Aspire ZR7 model stuck on "Setup is starting services", never progresses.I can't locate o/s discs et.al.It will not open in safe mode using F8.I've also attempted Lft ALT + F10, no good And, F12 at Windows screen. No good.
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Oct 19, 2011
i have toshiba satellite A205 win 7 its been freezing a lot lately i dont know why so i tried to install Windows 7 OS again (its not genuine) i usually do this successfully if i get virus but i dont think its virus this time but during the installation it got stuck it passes the copying windows file up to completing installation but it says it needs to be restarted and i did this several times it either hangs up or tells me cannot be installed restart.whenever i start all over again a black screen comes up with listing windows 7 several times asking me to select 1.i select the latest but same thing happens allover cannot access safe mode either i tried to install win 7 ultimate geniune but same thing happens.i also tried the repairing option its not working keeps telling me to restart..i believe its the hdd thats corrupted.i need to get my files.
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Jan 26, 2013
I recently just put together my very first Gaming PC Build and everything looked fine. The Gpu was running, motherboard fine, everything except the Motherboard with the CPU. I have heard from a lot of people that AMD Phenom II x4 965G + ASUS Motherboard 760G just glitches out even though I can run the system up and play all of these high CPU dependable games like L4D PERFECTLY with out any problems what so ever. I reboot the computer I am sent to the black screen with "PRESS F8" to open Boot Menu or Bios" I believe. Press DEL for what ever and TAB for EZ FLASH 2, I already updated the correct bios update from ASUS website of my model Motherboard but this will not go away and I have no way to access the "F8" for Safe Mode and all the other options, I am using Windows 7 Home Premium.
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Sep 27, 2010
I forgot to plug in my computer and the battery died. When I tried turning it back on, it takes me directly to:
"Startup Repair - Your computer was unable to start. Startup Repair is checking your system for problems. If problems are found, start up repair will fix them automatically. Your computer might restart several times during this process. No changes will be made to your personal files or information. This might take several minutes."
Followed by a loading bar that says searching for problems. After leaving this on for a while it gives the system restore option, however this just takes me back to the previous screen. I cannot cancel the Start up repair and I can't access safemode. After searching for over an hour the only solution I've found so far is reinstall the OS, however my computer did not come with the OS disc and I have school related files on the computer that I can't lose.
I am using a Toshiba Satellite A505-S6981 T6600 That's 9 months old with windows 7, Specs (To my limited knowledge) say:
C2D 56600, 4GB DDR3
16", 400 GB HD, DVDRW
Windows 7 P 64 Bit, 80211bgn
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Nov 6, 2012
Last thing I did on my laptop was download baseball team logos a couple days previous to problems.. Use mobile hotspot for internet and this is not working in SafeMode. These are the lap top specs, and can provide more if needed: [CODE]
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Oct 10, 2012
Earlier this week my HP desktop forced shutdown while browsing the Internet using IE9. Upon reboot the HP screen loaded, afterwards a black screen with a flashing cursor appeared. I had used CTRL+ALT+DEL function in which my computer rebooted.Showed the HP screen and immediately showed the black screen with a flashing cursor. Again no mouse cursor was available. I performed a diagnostics check in which the CPU, HDD, etc. checked out, restored BIOS to factory settings, even placing the HDD as priority 1. I inserted the Windows recovery disk and attempted a start up repair, and a restore point with no favorable results. Through the recovery disks command prompt I accessed all my music and documents, so I assume the hard drive is still functioning. I'm thinking as a last resort of performing a repartitioning of my hard drive and performing a clean install of Windows 7.
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Dec 30, 2012
my laptop looks like it has a massive problem. i have been on various forums for advice but unable to solve - this is the problem
* it turns on & I CAN get into advanced menus
* it will not repair itself no matter what
* it will not go into any other modes , safe Etc....therefore I cannot restore to factory settings etc....
* ive Tried all tricks such as F8, Alt & F11 etc..... to get into advanced menu settings - all lead to the black screen
* everything i click on enter leads to a black screen - only a white curser appears.
its as if there is no way of accessing the computer disc/ hard drive in anyway from boot up. there is clearly a hardware problem but i cannot access anything internal beyond ordinary & advanced menus i just keep being led to the black screen & no activity. the menus work & that is all.
i run Windows 7 on a Dell inspiron 1564
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Jul 26, 2012
My HP Pavillion G6 laptop recently had a hard disk (I think) error and I was forced to use a clean install to keep on using my computer. After the clean install, everything seems to be working fine and for a week or so there have been no problems whatsoever. Just this afternoon,my computer failed to start, it was stuck at the "Starting Windows" screen. Safe mode refused to work either, stuck at the loading drivers screen. I have not changed my computer in any way before. I tried to use startup repair and it went on FOREVER. LKGC failed too. I am currently contemplating another minimized image recovery, but i fear that my HD has failed. I am most confused as to why there were no warning signs after my clean install, computer ran just like when i first bought it. T
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Aug 1, 2011
the computer I am concerned with is running Windows 7 with IE8, Microsoft Security Essentials and Malwarebytes Anti-Malware. I am currently in Safe Mode with Networking without issue.The owner of the computer says that something happened earlier today while he was online that sounds like some false antivirus popup, but he's unsure. Here are the symptoms in normal mode. Every application, from moving through them to opening and closing them, runs exceptionally slow - one to three minutes to open, at least a minute to open internet pages. I noticed that, when in IE, as the pages are loading the IE page disappears and reappears. I am not very familiar with Windows 7 so I don't know if it is related. The computer seems to be getting slower as the day goes on. CPU usage is very high.So far, I have disabled many startup items that were unnecessary. I ran CCleaner and cleaned up. MBAM was run in both normal and safe mode, full scans, and found nothing. This is also posted in Viruses and Malware, but I'm unsure where it should live.
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May 8, 2012
window 7 working on safe mode and unable to choose the another restoration point and it is not loading in normal mode -after installed third party software worked on that for few hours, then after switched off and later it switched on then after this problem started, automatic repair done, nothing is notified
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Aug 13, 2012
Windows 7 x64 does not boot into Safe Mode or Safe Mode with command prompt. Normal mode boots perfectly. Are there any suggestions on how to resolve this? I've tried startup repair and attempted fix boot, etc. No affect. The unit is free of infection. I also tried using SFC, but it said everything was fine.
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Oct 28, 2012
I have a Laptop HP pavilion Dv4 my graphics card is AMD M880G with ATI Mobility Radeon HD 4200, my processor is AMD Turion(tm) II dual core mobile M500. The thing is i was playing Tropico 4 and i paused it then it began to mix pixels i couldn't see nothing, then i restarted and this is what happens:I cant see nothing, all is mixed up. on safe mode runs well.I played driver san francisco, fallout new vegas before and any of this happened.
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Feb 18, 2013
i bought my hp pavilion dv6 laptop in 2010 and the warranty went out on 2011, i turn on my laptop and i only get the quick web. Every time i try to start window it tells me it cant. i can not even get on safe mode. it asks me to repair my computer but every time i click on that i get a blank blue screen (baby blue color). i have tried to go on safe mode it wont let me, i tried to go on safe mode command prompt and it still wont let me,
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Nov 25, 2012
i recently ran into a problem with starting up my computer. I have the blue screen of death. I've tried safe mode. It won't work. I would click safe mode it would load and then go back to the blue screen. I have a lenovo laptop and I'm not trying to pay 150-200 for it!
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Oct 8, 2012
I own an HP G-62-347 Notebook, Windows 7 64 bit, Microsoft Security Essentials, Windows Firewall, no other real time AV, no other Firewalls, Windows Defender disabled as Microsoft instrucs for MSE, 3 GB Raam, 313 GB HDD, AMD Dual Core P-380 processor.My Laptop began freezing 8-10 minutes after bootup logon. No matter what I was doing, Media, Excell, Word, it would freeze up and hang. Sometimes CTL_ALT_DLT would unfreeze it, even before the task manager appeared, but it will take 3-4 minutes with an o[ague screen and the progress "circle" moving then unfreeze, sork 1-2 minutes, freeze, etc. Then all clicks on something to activate would result in loooong (long) delays, 15 to 45 seconds, then the new screen or window or peogram would open, sometimes frozen up.This did not happen in safe mode.I have (on suggestions) removed all things from my start up or programs that other's have suggested, Google Update files, and three or four others that others had issues with that I found on the net. I have also removed programs that I had installed around then.
I have also run, in Safe Mode, MSE, MS Safety Scanner, MS malicious file remover, ESET online Scanner, my laptop is clean.I have used mscong to disable all non-microsoft items to see if that helped. It did not. Same issues.I have used startup repair, and after scanning received a message that there was a problem, but that it could not fix it, did I want to send a report to Microsoft, I checked yes and it sent me to System Restore, ran it for about a week ago which was when I had downloaded some software, and the problem still existed, which sent me back to System Repair, ran it, same error message, reported again.I used a Repair Disk to get back on the laptop a coulple of times when needed, but ultimately, the problem surfaced still.I have used ReImage Plus to rebuild all my defective Windows Files and a lot of my 3rd party defective files. And, I also did a Win 7 repair install.I am pretty convinced something is being loaded somewhere, but can't find where or who or what.Am I on the right track? Have I missed something? Am I wrong? I do not really want to do a clean re-install of Windows 7, for if I do I am reformatting everything to clean any and everything.... sort of NUKE it... but would rather find the culprit (for education purposes). And, I dislike installing and updating and setting up everything again more than I hate "boiled okra!"Anyone and Everyone that has had to do with this or similar sounding issue, please reply. I have two weeks invested, and would like to "graduate" resolving this and getting the learning experience of WHY?
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Feb 8, 2012
I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps. Could my registry tweak for sound have something to do with this? Perfmon /report was run, but it says:
An error occured while attempting to generate the report. The system cannot find the path specified.
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Oct 5, 2012
I can't boot my computer in normal mode or safe mode. When I try to do so, after the "starting windows" page the only things that come up are my mouse, a black screen/background, and a "logonui.exe-bad image- Authui.dll isn't designed to run on windows" error/message (not the exact message). I can't use a system restore (it can't find a restore point), the image recovery tool finds no image to restore from, system repair either doesn't find a problem or can't fix the problem, and basically nothing else works (none of the advanced boot options or other various buttons and tools do anything noticeable). I've even tried to use sfc in command prompt, but whenever I do any sfc things at all (/scannow, verifyonly, verifyfile, etc.) it says there is a system repair pending that requires a reboot. I've restarted 7-8 times and the exact same message keeps coming up. I'm looking for any general help I can get right now, [I can post my computer specifics in an hour when I have time](posted a few). I have an HP pavilion dv6-6135dx wiht Windows 7 x64.Processor: AMD a8-3500m APU, raedon graphics bios vender/version: insyde, f. 20.I'm having trouble getting more info because my computer is still crashing occasionally and I don't really know what else is relevant; if you need more, I might need directions on how to get it. Especially if it involves command prompt.I should also add that it has been crashing more often than I think is normal ever since I got it, but recently it BSODed 3-4 times a day. I have antivirus and also ran a full malwarebytes scan yesterday, and it only found one little issue which was resolved.
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Sep 17, 2012
So I am having trouble with my computer since last night it started to give me the blue screen of death every 10-15 minutes with all kinds of different reasons. I cleaned my pc, searched for viruses as much as I could, and I have restored to a different point in time twice. I have tried the windows memory diagnostic twice. No issues. I have tried the files check before start up, no issues were detected.Pfn_list_curruptan attempt was made to write read only memorysomething on the lines of service_system_exeption? Not sure about the last word to be honest I caught it while my computer restarted on its own. Memory_ managment Bad_pool_errorI am not sure what to do I have done all I can by myself. I will be doing a complete restore to manufacture settings after I get something to back up my files. In the meantime maybe I can figure out if it is a hardware issue or if there is something else currupt.
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May 24, 2012
I seem to be having quite the problem on a computer of mine. After recently installing the directx sdk I am unable to logon through normal or safe mode. When I try to boot up normally, I log in but then the monitors go black but everything else seems to run. Pressing ctrl alt delete works and brings up the screen again but if I try to select task manager for example the screen goes black again. When I boot up through safe mode the computer restarts seconds after loading the windows logon screen.
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Nov 25, 2012
I have Windows 7 on Laptop. My mouse stopped responding in the Windows normal mode but functions fine in the Safe mode. I restarted the laptop several times but the problem remains.
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Apr 11, 2012
I have a HP Probook 4430s and under device configurations in the F12 options, what does "Numblock on at boot" mean and what does it do. I'm still having troubles booting up.I can start up in safe mode and w/networking and have been trying to figure out how why it dosn't want to work right. When I'm in safe mode everything works fine but when i shut down and try to power back up i can only do it in one of the safe modes, also it takes a really long time to even do that.So I was just wondering what Numblock on at boot ment and what it does.
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