Acer Aspire Cannot Access Safe Mode
Oct 27, 2012
Acer Aspire ZR7 model stuck on "Setup is starting services", never progresses.I can't locate o/s discs et.al.It will not open in safe mode using F8.I've also attempted Lft ALT + F10, no good And, F12 at Windows screen. No good.
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Nov 18, 2012
I have an acer aspire laptop. Last night firefox stopped responding and from that message the whole thing, completely froze. Tried safe mode networking and it worked, but normal mode would not work at all. Tried a few hours later and restarted it then froze again once restarted in normal mode and hasn't worked since... yet safe mode works fine. Can anybody help? Please! The only way I could shut it down was to take the battery out. I turned it on, entered my password and when it loaded froze immediatley. I tried again, again the only way of shutting down was to take the battery out, and when turned on I was greeted by a black screen and nothing else. [code]
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Sep 30, 2012
My sister's Net book has so much garbage on it from downloading trials, games, speedup programs and others to the point I find it hard to clean out the the bad programs. I thought about rebooting until I read some of the troubles others are having to retrieve drivers and selecting proper boot devices.
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May 5, 2012
Whenever I put the computer onto sleep mode and leave it for a bit, I come back and wake it from sleep (by pressing the mouse) and then fans turn on but then it turns off? I tried going into bios but cant find the power management settings. My laptop is a acer aspire 4740G, Windows 7 Home Premium
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May 27, 2011
How can I open my windows 7 in safe mode on Acer Aspire 5740 laptop.
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Jan 18, 2013
my pc semi froze, wouldn't let me access control manager and browsers forze but other applications were working. So i decided to restart my pc and upon restarting it froze on the bootup screen (windows logo). I tryed accessing safe mode but got stuck on " windowssystem32DRIVERSCLASSPNP.SYS ". Once it crashes on the boot up and I press the reset button my main drive is no longer detected by my bios but when i fully shut down the pc and start it up again it gets detected no problem. I have browsed around and I have seen a lot of people stating it was bitdefender, but as I cannot gain access to my safe mode to restore or delete it I have no idea if it really is that. I would like to hear your suggestions on the problem, I could take my ssd out and put it in an external drive and plug it into my laptop to try and delete bitdefender but as its mounted to the floor of an antec 902 and its pretty jam packed in there id need to removed my gfx cards hard drive trays, and power supply just to get to it and that is something I really dont have the time for.
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Jul 2, 2012
This is an acer aspire laptop that is stuck in hibernation/sleep mode. It has windows 7, the power light blinks, no response whatsoever to windows key or any other keys including ctrl alt del. I have checked without memory and hard drive and have the same results. It will power off but will not get out of hibernation mode while it is turned on.
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Jul 26, 2011
I am having a serious problem whenever I try and load windows it freezes at the main page. I can, however, access internet easily in safe mode.
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Oct 14, 2012
I was on my computer today (Win 7) and programs just started shutting down and the computer reset. The computer starts back up (Asus) and when it gets to the point where windows starts, the screen goes black and there is a blinking cursor line. Not buttons work at that point.In my manual for the Asus and it says to select a boot device, press f8 when he Asus logo appears, to access Windows in Safe Mode press f8 after post. I start pressing f8 at all different times, but all I can get is the boot device menu or a blank screen.I put in the WIN 7 disc and told it to do a startup repair - it says nothing is wrong. I try a system recover from a few days ago, and it has an error and can't do anything.I was running Norton Virus and it didn't pick up anything before the crash, I also have Norton Ghost and I think I have a backup from a few days ago. But I can't seem to access anything
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Oct 19, 2011
i have toshiba satellite A205 win 7 its been freezing a lot lately i dont know why so i tried to install Windows 7 OS again (its not genuine) i usually do this successfully if i get virus but i dont think its virus this time but during the installation it got stuck it passes the copying windows file up to completing installation but it says it needs to be restarted and i did this several times it either hangs up or tells me cannot be installed restart.whenever i start all over again a black screen comes up with listing windows 7 several times asking me to select 1.i select the latest but same thing happens allover cannot access safe mode either i tried to install win 7 ultimate geniune but same thing happens.i also tried the repairing option its not working keeps telling me to restart..i believe its the hdd thats corrupted.i need to get my files.
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Oct 14, 2012
I was on my computer today (Win 7) and programs just started shutting down and the computer reset. The computer starts back up (Asus) and when it gets to the point where windows starts, the screen goes black and there is a blinking cursor line. Not buttons work at that point. In my manual for the Asus and it says to select a boot device, press f8 when he Asus logo appears, to access Windows in Salf Mode press f8 after post. I start pressing f8 at all different times, but all I can get is the boot device menu or a blank screen. I put in the WIN 7 disc and told it to do a startup repair - it says nothing is wring. I try a system recover from a few days ago, and it has an error and can't do anything. I was running Norton Virus and it didn't pick up anything before the crash, I also have Norton Ghost and I think I have a backup from a few days ago. But I can't seem to access anything.
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Jan 26, 2013
I recently just put together my very first Gaming PC Build and everything looked fine. The Gpu was running, motherboard fine, everything except the Motherboard with the CPU. I have heard from a lot of people that AMD Phenom II x4 965G + ASUS Motherboard 760G just glitches out even though I can run the system up and play all of these high CPU dependable games like L4D PERFECTLY with out any problems what so ever. I reboot the computer I am sent to the black screen with "PRESS F8" to open Boot Menu or Bios" I believe. Press DEL for what ever and TAB for EZ FLASH 2, I already updated the correct bios update from ASUS website of my model Motherboard but this will not go away and I have no way to access the "F8" for Safe Mode and all the other options, I am using Windows 7 Home Premium.
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Sep 27, 2010
I forgot to plug in my computer and the battery died. When I tried turning it back on, it takes me directly to:
"Startup Repair - Your computer was unable to start. Startup Repair is checking your system for problems. If problems are found, start up repair will fix them automatically. Your computer might restart several times during this process. No changes will be made to your personal files or information. This might take several minutes."
Followed by a loading bar that says searching for problems. After leaving this on for a while it gives the system restore option, however this just takes me back to the previous screen. I cannot cancel the Start up repair and I can't access safemode. After searching for over an hour the only solution I've found so far is reinstall the OS, however my computer did not come with the OS disc and I have school related files on the computer that I can't lose.
I am using a Toshiba Satellite A505-S6981 T6600 That's 9 months old with windows 7, Specs (To my limited knowledge) say:
C2D 56600, 4GB DDR3
16", 400 GB HD, DVDRW
Windows 7 P 64 Bit, 80211bgn
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Nov 6, 2012
Last thing I did on my laptop was download baseball team logos a couple days previous to problems.. Use mobile hotspot for internet and this is not working in SafeMode. These are the lap top specs, and can provide more if needed: [CODE]
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Sep 11, 2010
When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?
Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive
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Oct 10, 2012
Earlier this week my HP desktop forced shutdown while browsing the Internet using IE9. Upon reboot the HP screen loaded, afterwards a black screen with a flashing cursor appeared. I had used CTRL+ALT+DEL function in which my computer rebooted.Showed the HP screen and immediately showed the black screen with a flashing cursor. Again no mouse cursor was available. I performed a diagnostics check in which the CPU, HDD, etc. checked out, restored BIOS to factory settings, even placing the HDD as priority 1. I inserted the Windows recovery disk and attempted a start up repair, and a restore point with no favorable results. Through the recovery disks command prompt I accessed all my music and documents, so I assume the hard drive is still functioning. I'm thinking as a last resort of performing a repartitioning of my hard drive and performing a clean install of Windows 7.
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Dec 30, 2012
my laptop looks like it has a massive problem. i have been on various forums for advice but unable to solve - this is the problem
* it turns on & I CAN get into advanced menus
* it will not repair itself no matter what
* it will not go into any other modes , safe Etc....therefore I cannot restore to factory settings etc....
* ive Tried all tricks such as F8, Alt & F11 etc..... to get into advanced menu settings - all lead to the black screen
* everything i click on enter leads to a black screen - only a white curser appears.
its as if there is no way of accessing the computer disc/ hard drive in anyway from boot up. there is clearly a hardware problem but i cannot access anything internal beyond ordinary & advanced menus i just keep being led to the black screen & no activity. the menus work & that is all.
i run Windows 7 on a Dell inspiron 1564
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Jan 5, 2013
I accidentally reinstalled the wrong Operating System Recovery CD on my Acer Aspire 5534 laptop, and I want to return it back to factory settings. How do I do I restore it back to factory settings?
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Jan 5, 2013
I accidentally reinstalled the wrong Operating System Recovery CD on my Acer Aspire 5534 laptop, and I want to return it back to factory settings. How do I do I restore it back to factory settings
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May 5, 2011
When i turn the computer on i get the screen : setup is starting service. Install Windows. The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer, and then restart the installation. I have contacted acer they tried to help with the ALT and F12. Nothing I have tried works.. They told me to order the recovery discs for $20.00. I did , and they dont work either... I contacted them back, and now they say to send it back to them and for $199.00 plus shipping, they will repair the computer..I do not have the money for that..I have the the system disc, the 3 recovery disc and the language disc , that I just ordered from Acer for $20.00.
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Jul 23, 2012
When I press down f10 and ALT at the same time during boot up from the factory recovery disk when seeing the splash screen, nothing happens and the 'acer laptap just boots from the regular hard drive as usual.
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Aug 1, 2011
the computer I am concerned with is running Windows 7 with IE8, Microsoft Security Essentials and Malwarebytes Anti-Malware. I am currently in Safe Mode with Networking without issue.The owner of the computer says that something happened earlier today while he was online that sounds like some false antivirus popup, but he's unsure. Here are the symptoms in normal mode. Every application, from moving through them to opening and closing them, runs exceptionally slow - one to three minutes to open, at least a minute to open internet pages. I noticed that, when in IE, as the pages are loading the IE page disappears and reappears. I am not very familiar with Windows 7 so I don't know if it is related. The computer seems to be getting slower as the day goes on. CPU usage is very high.So far, I have disabled many startup items that were unnecessary. I ran CCleaner and cleaned up. MBAM was run in both normal and safe mode, full scans, and found nothing. This is also posted in Viruses and Malware, but I'm unsure where it should live.
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May 8, 2012
window 7 working on safe mode and unable to choose the another restoration point and it is not loading in normal mode -after installed third party software worked on that for few hours, then after switched off and later it switched on then after this problem started, automatic repair done, nothing is notified
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Nov 25, 2012
i recently ran into a problem with starting up my computer. I have the blue screen of death. I've tried safe mode. It won't work. I would click safe mode it would load and then go back to the blue screen. I have a lenovo laptop and I'm not trying to pay 150-200 for it!
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Oct 8, 2012
I own an HP G-62-347 Notebook, Windows 7 64 bit, Microsoft Security Essentials, Windows Firewall, no other real time AV, no other Firewalls, Windows Defender disabled as Microsoft instrucs for MSE, 3 GB Raam, 313 GB HDD, AMD Dual Core P-380 processor.My Laptop began freezing 8-10 minutes after bootup logon. No matter what I was doing, Media, Excell, Word, it would freeze up and hang. Sometimes CTL_ALT_DLT would unfreeze it, even before the task manager appeared, but it will take 3-4 minutes with an o[ague screen and the progress "circle" moving then unfreeze, sork 1-2 minutes, freeze, etc. Then all clicks on something to activate would result in loooong (long) delays, 15 to 45 seconds, then the new screen or window or peogram would open, sometimes frozen up.This did not happen in safe mode.I have (on suggestions) removed all things from my start up or programs that other's have suggested, Google Update files, and three or four others that others had issues with that I found on the net. I have also removed programs that I had installed around then.
I have also run, in Safe Mode, MSE, MS Safety Scanner, MS malicious file remover, ESET online Scanner, my laptop is clean.I have used mscong to disable all non-microsoft items to see if that helped. It did not. Same issues.I have used startup repair, and after scanning received a message that there was a problem, but that it could not fix it, did I want to send a report to Microsoft, I checked yes and it sent me to System Restore, ran it for about a week ago which was when I had downloaded some software, and the problem still existed, which sent me back to System Repair, ran it, same error message, reported again.I used a Repair Disk to get back on the laptop a coulple of times when needed, but ultimately, the problem surfaced still.I have used ReImage Plus to rebuild all my defective Windows Files and a lot of my 3rd party defective files. And, I also did a Win 7 repair install.I am pretty convinced something is being loaded somewhere, but can't find where or who or what.Am I on the right track? Have I missed something? Am I wrong? I do not really want to do a clean re-install of Windows 7, for if I do I am reformatting everything to clean any and everything.... sort of NUKE it... but would rather find the culprit (for education purposes). And, I dislike installing and updating and setting up everything again more than I hate "boiled okra!"Anyone and Everyone that has had to do with this or similar sounding issue, please reply. I have two weeks invested, and would like to "graduate" resolving this and getting the learning experience of WHY?
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Jan 16, 2013
I am using acer laptop,intel Pentium processor,windows7 professional os,my problem is windows is not starting normally and is running safe-mode.when entering normal mode it is displaying "welcome" after entering password "Please wait",it takes a long time to starting window and i'm waiting more than 24 hours but its not starting window normally...but it starting safe mode.
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Feb 8, 2012
I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps. Could my registry tweak for sound have something to do with this? Perfmon /report was run, but it says:
An error occured while attempting to generate the report. The system cannot find the path specified.
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Oct 5, 2012
I can't boot my computer in normal mode or safe mode. When I try to do so, after the "starting windows" page the only things that come up are my mouse, a black screen/background, and a "logonui.exe-bad image- Authui.dll isn't designed to run on windows" error/message (not the exact message). I can't use a system restore (it can't find a restore point), the image recovery tool finds no image to restore from, system repair either doesn't find a problem or can't fix the problem, and basically nothing else works (none of the advanced boot options or other various buttons and tools do anything noticeable). I've even tried to use sfc in command prompt, but whenever I do any sfc things at all (/scannow, verifyonly, verifyfile, etc.) it says there is a system repair pending that requires a reboot. I've restarted 7-8 times and the exact same message keeps coming up. I'm looking for any general help I can get right now, [I can post my computer specifics in an hour when I have time](posted a few). I have an HP pavilion dv6-6135dx wiht Windows 7 x64.Processor: AMD a8-3500m APU, raedon graphics bios vender/version: insyde, f. 20.I'm having trouble getting more info because my computer is still crashing occasionally and I don't really know what else is relevant; if you need more, I might need directions on how to get it. Especially if it involves command prompt.I should also add that it has been crashing more often than I think is normal ever since I got it, but recently it BSODed 3-4 times a day. I have antivirus and also ran a full malwarebytes scan yesterday, and it only found one little issue which was resolved.
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Aug 13, 2012
Windows 7 x64 does not boot into Safe Mode or Safe Mode with command prompt. Normal mode boots perfectly. Are there any suggestions on how to resolve this? I've tried startup repair and attempted fix boot, etc. No affect. The unit is free of infection. I also tried using SFC, but it said everything was fine.
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