Stuck Halfway Through Loading Windows / Cannot Boot Into Safe Mode
Feb 26, 2012
my Dell Studio 1555 laptop will not boot either into regular windows or safe mode.When booting into safe mode, the very last file that will load is "CLASSPNP.SYS".When that happens it will stay stuck loading the next file for a few minutes, then restart itself into the Windows Error Recovery screen.When I try start-up repair, it goes to a blank black screen and repeats the procedure above (ie. it gets stuck and restarts a few minutes later) When I hard-shut down by pressing the power button, a BSoD appears for a fraction of a second right before it dies.What could the problem be, and what can I do to fix it? I have the windows 7 install disk, if needed. Should I go ahead and try an installation repair using the disk?
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Oct 13, 2011
I have windows 7 home premium 32 bit dell laptop. Lately, it takes more than 10 minutes before it boots before the windows logo appears). From there the computer works normally. I got a suggestion to check for malwares or viruses so that is what I did. I started by going to msconfig and edited the boot options to start automatically to safe mode with networking, then rebooted my system. After booting, it loaded up the initial screen of safe mode, but then it restarted by itself.
I am now stuck on this reboot loop going into safe mode, it won't even let me go back to normal mode. I went to startup repair, but it didn't find anything, so had to reboot again onto the same situation. I have searched for possible answers, and the best that I could get was to remove the safe boot options and go back to normal mode. The syntax to type was bcdedit /deletevalue {default} safe boot but it didn't work, same with bcdedit /deletevalue safe boot.
I am getting this : "An error occurred while attempting to delete the specified data element. Element not found."
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Jul 23, 2012
My system is stuck in a boot loop while booting in safe mode,I was updating the drivers on my video card. I used driver cleaner pro to remove my old drivers. I then used msconfig to boot in safe mode with the minimal option selected. When the computer reboots I get to the screen to type in my password for 5 seconds an the computer reboots itself.
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Sep 22, 2012
i just bought an asus u31s laptop a couple of weeks ago for school and all was great until today. it suddenly crashed and gave bsod. i was just on Internet or something, nothing special, but it had been running for a few hours. so now it won't boot up, it simply reboots constantly. i can't even get into safe mode. bios i can get into, but i'm unable to do anything, since it appears to freeze, when i get in there.
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Dec 16, 2011
Combo fix was run a couple times. It said not sure where download came from (was trying to get rid of security tool virus that was redirecting websites occasionally). But said It didn't remember any messages coming up, restarted. Everything was fine, installed malware bytes constant protection. Later that night I installed free avg 2012 and ran scans everything good. Computer ran great. Shut down at night. In morning windows would not load in regular or safe mode. When try to repair it goes to launch windows repair or start windows normally screen. When hit launch repair it goes back to that screen. If you start in safe mode it says that it is loading windows files then blue screen appears with "Stop: c0000135 program can not load %hs is missing."
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Jan 15, 2013
I turned on my PC and the monitor showed that there was no signal and went to power save mode. I checked DVI leads - all ok. Tried a few things as this has happened before and realized the BIOS was not loading or the signal was not getting from machine (via graphics card) to monitor. This has happened before and a CMOS reset has fixed.I reset CMOS and could then load BIOS. However Windows would not load even after making sure RAID and all other BIOS settings were as they were before. I tried a few times and did a system restore and loaded last known working profile. Now Windows starts to load and I get to the multi coloured dots forming the MS Windows symbol and it looks like it is about to load, but when the screen goes blank and the machine restarts - this loop continues unless I boot to safe mode.I also removed all usb devices and tried - same result.So, I have tried a number of settings, a system restore, and I tried some other things that seemed to fail as windows said the machine would not start properly.I am now going to boot into Ubuntu to see if that works and that may rule out the gfx card, I will report that back. I will also boot without the keyboard and report that too.
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Nov 25, 2012
I have Windows 7 on Laptop. My mouse stopped responding in the Windows normal mode but functions fine in the Safe mode. I restarted the laptop several times but the problem remains.
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Dec 23, 2011
Well I am going to talk about this problem from the beginning my laptop was fine running on vista OS and when I heared about windows 7 I installed it and that went fine too 4 months later the laptop suddenly restarts at any time (browsing - playing games .. etc) I took it to a technical and he formatted it to windows XP then when I opened the laptop it restarted on loading screen (where the logo is displayed) I told the technical and he said that I should go to safe mode and restart from there I tried this and it worked a few weeks later and this method stopped working now I must go to safe mode and restart and go there again and restart ... etc now it is luck which opens it cause it works sometimes and sometimes not yesterday i re-installed windows 7 on another drive (not C:/) and to complete installation I must restart the computer now I must choose an operation system on startup so when i choose windows 7 it restarts on loading and the same on XP but I can acces safe mode in XP
My Laptop is toshiba satellite A300 - 4GB Ram - ATI Radeon Graphic card 1GB - 400 GB hdd
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Sep 11, 2010
When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?
Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive
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Sep 23, 2012
My Windows 7 ultimate x64 is rebooting itself at the welcome/logon screen, in safe mode only. Normal mode is fine. The reboot happens instantly, after a few seconds at the welcome screen, the screen goes black and the system is rebooted as though I had hit the "reboot" button on the case, with no clean shutdown taking place. I am at a loss to know what could be starting in safe mode, that _doesn't_ start in normal mode, to cause this.
I have recently done a repair install of windows (the problem was there before that), I have tried replacing the safe mode parts of the registry with clean ones downloaded from an AV vendor website (mcafee if I remember correctly), and have tried doing sfc /scannow which resulted in a corrupted boot.sdi being replaced with the archived copy. None of these have fixed the problem.
Obviously, given that I have a usable normal mode, and good backups, this isn't the biggest problem ever, but it would be nice to get it fixed especially for the next time I need to fix a dodgy driver install or similar. What I can check next, particularly in regards to understanding the startup process and what will be loading at the welcome screen that might be causing the reboot.
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Oct 19, 2012
I went into msconfig on the work laptop and changed the boot to safe boot network, as soon as I went to boot up the laptop and get into safe mode, the laptop freezes at CLASSPNP.sys then I have to reboot.I need to get it to boot back into windows normally, but even selecting "Start windows normally" sends it to safe mode because I set it to boot there in msconfig. What can I possibly do? I've tried running start up repair but says it cannot repair the issue. Due to security, the laptop hard drive has been encrypted with truecrypt, and therefore when I put the OS DVD in to try and do something from the command prompt, there are no OS's listed as installed so cannot alter the bootmbr or any windows files.
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Nov 13, 2011
My parent's Desktop was having a side x side error and i've been trying to help her get it repaired. Her problem is that none of the programs will open except for internet explorer. All other applications give the sxstrace.exe error and won't open. I advised her to hit F8 and get into safe mode so I could try and help her further. She couldn't get that to work so I had her force safe mode through msconfig. That worked and got her into safe mode and she's still getting the sxs error and can't get anything to work for her. I advised her to go back into mconfig and uncheck the safe mode boot and wait til I come home and fix it. Now the problem is when she tries opening the msconfig, she gets an error on that saying it can't open the application with the error code 0xc000142 Now she's stuck in safe mode with no networking and the computer is basically useless. I'm 800 miles from home and won't be there until thanksgiving and i'm trying to help her over the phone so im kind of limited here. I was trying to get remote assist going for her but she couldn't install that either without the sxstrace.exe error.
they're running windows 7, If i remember correctly it's the x64 version.
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Dec 31, 2012
Basically my hp 2000 screen is busted so I have been using a external display with that being said I had accidentally toggled te safe mode minimal option in MSCONFIG and my computer rebooted I have no way of seeing what's on the screen right now because it is not loading to my external display what are my options? I called hp and they just told me to get the display of the laptop changed
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Jan 4, 2013
Yesterday I left my pc running, and when I came back, found a black screen.Rebooting, I came across some random characters in the POST and also in BIOS, after which, the same black screen. I googled this, removed the video card and the bios and post look normal now( i use the onboard video), but when trying to load windows, the pc reboots.I tried system repair, chkdsk. When trying to boot in safe mode, it loads up to "AtiPcie.sys", then reboots.
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Jul 19, 2012
I have to load the safe mode for installing Steam after a crash. So I entered the advanced boot menu and chose Safe Mode with Networking. It started loading some .sys files. After a lot (I think it was loaded correctly) of .sys files my screen froze and after 3 seconds some weird blue dots appeared and (Left upper corner. Every dot was like 10x30 pixels) after some more seconds my screen turned black. No cursor, no login screen. How can I log in to the safe mode?
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Mar 15, 2011
I can only boot up in safe mode Ive tried loading windows 7 disc to repair wont work in safe mode,did restore no luck,did panda safe disk reload did virus scan clean,did dskchk,tried start windows normal from f8 menu,last known good config etc.
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Oct 19, 2011
i have toshiba satellite A205 win 7 its been freezing a lot lately i dont know why so i tried to install Windows 7 OS again (its not genuine) i usually do this successfully if i get virus but i dont think its virus this time but during the installation it got stuck it passes the copying windows file up to completing installation but it says it needs to be restarted and i did this several times it either hangs up or tells me cannot be installed restart.whenever i start all over again a black screen comes up with listing windows 7 several times asking me to select 1.i select the latest but same thing happens allover cannot access safe mode either i tried to install win 7 ultimate geniune but same thing happens.i also tried the repairing option its not working keeps telling me to restart..i believe its the hdd thats corrupted.i need to get my files.
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Dec 28, 2011
My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened.
achine Specs-
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-2500 CPu 3.30GHz
Motherboard
PH61A-P35 (B3)
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 7950 GT
[code]....
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Mar 14, 2012
The first problem was that it kept booting into the windows startup repair. For a split second i can see windows 7 loading but then it automatically went to the startup repair , after many many reboots i opened the command prompt in windows startup repair and tried fixing the master reboot.Now it gets stuck at loading operating system.Even when i try to boot from the windows 7 CD and Truecrypt rescue disk it still gets stuck at loading operating system.The whole harddrive was encrypted with truecrypt and it use to go to truecrypt bootloader after loading the operating system but it doesn't do that anymore.
Specs :
mobo : Gigabyte GA-890FXA-UD5
cpu: phenom ii x6 1090t
gpu : radeon hd 6950
hard drive : western digital black caviar 1TB
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Nov 13, 2011
none of the programs will open except for internet explorer. All other applications give the sxstrace.exe error and won't open. I advised her to hit F8 and get into safe mode so I could try and help her further. She couldn't get that to work so I had her force safe mode through msconfig. That worked and got her into safe mode and she's still getting the sxs error and can't get anything to work for her. I advised her to go back into mconfig and uncheck the safe mode boot and wait til I come home and fix it. Now the problem is when she tries opening the msconfig, she gets an error on that saying it can't open the application with the error code 0xc000142 Now she's stuck in safe mode with no networking and the computer is basically useless. I need help getting her going if anyone has any suggestions. I'm 800 miles from home and won't be there until thanksgiving and i'm trying to help her over the phone so im kind of limited here. I was trying to get remote assist going for her but she couldn't install that either without the sxstrace.exe error.they're running windows 7, If i remember correctly it's the x64 version.
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Feb 13, 2011
Like the title says, my computer is stuck on a black screen.I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that.
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Oct 5, 2012
I can't boot my computer in normal mode or safe mode. When I try to do so, after the "starting windows" page the only things that come up are my mouse, a black screen/background, and a "logonui.exe-bad image- Authui.dll isn't designed to run on windows" error/message (not the exact message). I can't use a system restore (it can't find a restore point), the image recovery tool finds no image to restore from, system repair either doesn't find a problem or can't fix the problem, and basically nothing else works (none of the advanced boot options or other various buttons and tools do anything noticeable). I've even tried to use sfc in command prompt, but whenever I do any sfc things at all (/scannow, verifyonly, verifyfile, etc.) it says there is a system repair pending that requires a reboot. I've restarted 7-8 times and the exact same message keeps coming up. I'm looking for any general help I can get right now, [I can post my computer specifics in an hour when I have time](posted a few). I have an HP pavilion dv6-6135dx wiht Windows 7 x64.Processor: AMD a8-3500m APU, raedon graphics bios vender/version: insyde, f. 20.I'm having trouble getting more info because my computer is still crashing occasionally and I don't really know what else is relevant; if you need more, I might need directions on how to get it. Especially if it involves command prompt.I should also add that it has been crashing more often than I think is normal ever since I got it, but recently it BSODed 3-4 times a day. I have antivirus and also ran a full malwarebytes scan yesterday, and it only found one little issue which was resolved.
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May 24, 2012
I seem to be having quite the problem on a computer of mine. After recently installing the directx sdk I am unable to logon through normal or safe mode. When I try to boot up normally, I log in but then the monitors go black but everything else seems to run. Pressing ctrl alt delete works and brings up the screen again but if I try to select task manager for example the screen goes black again. When I boot up through safe mode the computer restarts seconds after loading the windows logon screen.
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Apr 27, 2012
Laptop couldnt bootup, windows 7 logo would spin halfway before entering system recovery.
System repair, memory diagnostic all did not help. Tried to enter safe mode, but it keeps reverting back to system recovery screen after I hold f8/f5.
Problem Signature 01: startup repair offline.
Problem signature 02: 6.1.7600.16385
Problem signature 3: 6.1.7600.16385
Problem signature 4: 21200685
Problem signatire 5 : Autofailover
Problem signature 6: 3
Problem signature 7: bad driver
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Apr 11, 2012
When I turn on my Acer laptop normally it loads but then completely freezes, not letting me do anything. The only way I can use it is through safe mode. It was working fine before it suddenly broke and it is only a few months old. I thought it might be a virus? I do have up to date anti virus thoug
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Mar 15, 2010
I have just reformatted my pc and know i cannot boot into safemode,whenever i try to load up safe mode the pc just resets once i actually getthe windows welcome logo come up just as im about to enter safemode desktop,i have scanned for malware using malwarebytes,bitdefender and superantispyware,but have found nothing
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Aug 11, 2011
The other night I hit the reset button at the wrong time and ever since then I'm only able to boot W7 in safe mode. I've tried all of the restore points and repair options but nothing works.
I ran chkdsk from safe mode command prompt and corrupt files were found but I can't run chkdsk /F because the partition is in use. When asked if I'd like to schedule one on next start up I say yes but the restart doesn't get far enough to initialize one. It just hands at "Loading Windows" just after the keyboard lights blink.
I've tried to do an upgrade install but you can't do that while booting from the cd or while in safe mode either.
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Jul 11, 2012
sometimes it will reboot in Start-up repair but later i will lose internet connection, then (try to) reboot, then it will not. It's a mindless loop
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Jan 2, 2013
cant start my computer. wont load windows. in safe mode it just sits there doing nothing. in regular mode the windows logo comes up and just sits there. cant reboot it. don't know what to do next.
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Jan 12, 2012
I access the safe mode boot menu by pressing f8 during start up. Once there I choose boot in safe mode, hit enter and then windows lists the drivers it is booting with. The boot continues, however once done, the computer is not in safe mode, but is in normal operating mode (i.e. there are no "safe mode" indications at the perimeter of the screen, and all apps are up and running as usual).
I am not trying to fix any problem, I just wanted to be sure safe mode was there in case I needed it. A couple of days ago I actually had a piece of malware that disabled my Avast anti-virus and was preventing me from accessing the internet, and at that time I tried to boot into safe mode and had the same problem. I restored the computer with an image I had taken when the machine was new, which resolved the malware problem, but not the safe boot problem.
Incidentally, I have looked at the registry and the safe boot entries are intact:
(HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlSafeBoot is there along with it's subkeys Mininal and Network).
I am using Avast anti virus (paid version), Libre Office, Skype, Firefox and have a HP office jet 4500 printer. The machine is an ASUS U43F with an I5 processor.
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