Laptop Stuck In Boot Loop - Can't Enter Safe Mode
Sep 22, 2012
i just bought an asus u31s laptop a couple of weeks ago for school and all was great until today. it suddenly crashed and gave bsod. i was just on Internet or something, nothing special, but it had been running for a few hours. so now it won't boot up, it simply reboots constantly. i can't even get into safe mode. bios i can get into, but i'm unable to do anything, since it appears to freeze, when i get in there.
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Jul 23, 2012
My system is stuck in a boot loop while booting in safe mode,I was updating the drivers on my video card. I used driver cleaner pro to remove my old drivers. I then used msconfig to boot in safe mode with the minimal option selected. When the computer reboots I get to the screen to type in my password for 5 seconds an the computer reboots itself.
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Oct 13, 2011
I have windows 7 home premium 32 bit dell laptop. Lately, it takes more than 10 minutes before it boots before the windows logo appears). From there the computer works normally. I got a suggestion to check for malwares or viruses so that is what I did. I started by going to msconfig and edited the boot options to start automatically to safe mode with networking, then rebooted my system. After booting, it loaded up the initial screen of safe mode, but then it restarted by itself.
I am now stuck on this reboot loop going into safe mode, it won't even let me go back to normal mode. I went to startup repair, but it didn't find anything, so had to reboot again onto the same situation. I have searched for possible answers, and the best that I could get was to remove the safe boot options and go back to normal mode. The syntax to type was bcdedit /deletevalue {default} safe boot but it didn't work, same with bcdedit /deletevalue safe boot.
I am getting this : "An error occurred while attempting to delete the specified data element. Element not found."
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Sep 23, 2012
My Windows 7 ultimate x64 is rebooting itself at the welcome/logon screen, in safe mode only. Normal mode is fine. The reboot happens instantly, after a few seconds at the welcome screen, the screen goes black and the system is rebooted as though I had hit the "reboot" button on the case, with no clean shutdown taking place. I am at a loss to know what could be starting in safe mode, that _doesn't_ start in normal mode, to cause this.
I have recently done a repair install of windows (the problem was there before that), I have tried replacing the safe mode parts of the registry with clean ones downloaded from an AV vendor website (mcafee if I remember correctly), and have tried doing sfc /scannow which resulted in a corrupted boot.sdi being replaced with the archived copy. None of these have fixed the problem.
Obviously, given that I have a usable normal mode, and good backups, this isn't the biggest problem ever, but it would be nice to get it fixed especially for the next time I need to fix a dodgy driver install or similar. What I can check next, particularly in regards to understanding the startup process and what will be loading at the welcome screen that might be causing the reboot.
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Oct 19, 2012
I went into msconfig on the work laptop and changed the boot to safe boot network, as soon as I went to boot up the laptop and get into safe mode, the laptop freezes at CLASSPNP.sys then I have to reboot.I need to get it to boot back into windows normally, but even selecting "Start windows normally" sends it to safe mode because I set it to boot there in msconfig. What can I possibly do? I've tried running start up repair but says it cannot repair the issue. Due to security, the laptop hard drive has been encrypted with truecrypt, and therefore when I put the OS DVD in to try and do something from the command prompt, there are no OS's listed as installed so cannot alter the bootmbr or any windows files.
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Feb 26, 2012
my Dell Studio 1555 laptop will not boot either into regular windows or safe mode.When booting into safe mode, the very last file that will load is "CLASSPNP.SYS".When that happens it will stay stuck loading the next file for a few minutes, then restart itself into the Windows Error Recovery screen.When I try start-up repair, it goes to a blank black screen and repeats the procedure above (ie. it gets stuck and restarts a few minutes later) When I hard-shut down by pressing the power button, a BSoD appears for a fraction of a second right before it dies.What could the problem be, and what can I do to fix it? I have the windows 7 install disk, if needed. Should I go ahead and try an installation repair using the disk?
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Aug 30, 2012
i recently got a new mobo and ever since i haven't been able to figure out how to enter safe mode. the board is an asus m5a99x evo. when i try the traditional way and tap the f8 right after start-up i am taken to a boot device menu through the asus bios and after selecting my HDD i am immediately taken to the windows 7 loading screen. is there anyway to force safe mode on restart once in windows?
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Jun 6, 2011
My windows 7 toshiba laptop wont get past a screen that says
Intel UNDI, PXE-2.1 (build 082)
Copyright (C) 1997-2000 Intel Corporation
For Realtek RTL8101E/8102E PCI-E Ethernet Controller v1.07 (080320)
PXE-E61:Media test failure,check cable
PXE-M0F:Exiting PXE ROM.
No bootable device--insert boot disk and press any key"
The problem is I dont have a boot disk and i cant get past this screen. P.S. it happens when i turn it on, it goes to a black screen saying that.
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Jul 13, 2011
with the creation of a batch file which when run from normal mode it should take me to Safe mode with networking.considering the OS to be Xp and above, and with the next restart it should stay normal .
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Jan 29, 2012
I left my laptop running for a while when i left the room. When I came back it had frozen, I hadn't been doing anything untoward, I had been running a few programs at once, just like firefox and word. Anyway I had to turn it off with the power button. Then when I tried turning it back on I was able to log in but there was no desktop, just a black screen, same thing when I used safe mode. Now whenever I turn it on it goes to a disc check and when it gets to a certain number it says its unreadable and safe search just plain doesn't work. I'm gonna lose all my files. So is there anyway I could do a restore to factory settings (restoring to another time also didn't work)
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Aug 29, 2012
the only way I can accurately portray my predicament is via numbered flow chart:
1. Wake up sleeping computer, nothing happens, starts humming faster and faster, so I pull the plug.
2. Turn on computer, goes through the ASUS screen, then the mother board screen has some weird pixelation on the left scree, like some lines or something. Windows is loading....then black screen forever. do this 1 or 2 more times.
3. Go to System Repair and System Restore. Repair fails and tells me a Boot Driver is failing. Restore fails each time.
4. Hold F1, go to boot menu, hit F8, select Safe Mode. Safe Mode works, fantastic.
5. Do AVG Defrag, Disk Clean, and Disk Repair. Then restart...now I get a blue "Dumping Physical Memory" screen.
6. Go back to Safe Mode, use boot disk, tell it to un/re-install windows.
7. Come back later and find it in Phys Mem dump loop, pop it into Safe Mode again. I then see two Windows 7 OSs to choose from, pick the bottom one. Says it can't complete installation in Safe Mode, restart it normal, Phys Dump loop.
8. I do the same thing for the top Win 7 choice, same thing.
9. I've back up all my files, and have drivers/boots disks for everything I own. How do I wipe my hard drive and start fresh?
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Feb 13, 2011
So I was using a program called TuneUp Utilities, and I used this function called the Disk Doctor to check for errors in my computer.While it was checking for errors, my computer shut down automatically and when I started it up again a black screen appears giving me the option to either load Startup Repair or Start Windows Normally. When I start Windows Normally, everything goes fine until I see the cursor. Nothing happens and then the computer restarts on it's own. I've even tried disabling restart on system failure but when I did that the computer just stayed at a dark screen until I restarted it.When I load Startup Repair, it searches for problems for like 5 minutes and then says it can't be automatically fixed. It says to remove all USB cables and everything (which I did but had no effect) and lets me have advanced recovery options.When I load advanced recovery options, all that appears is Startup Repair again.When I press F8 and do a Safe Mode, it starts up normally but once I see the mouse cursor the computer restarts.
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Jan 15, 2013
The problem is that when I boot my PC it will go black and restart after getting to the windows logo boot part. If I try Safe mode it will get to SYSTEM32DRIVERSDISK.SYS and then just bluescreens and restarts again.Before it got to CLASSPNP.SYS but I tried to rename it to CLASSPNP.OLD and now it didn't really change much. I also tried using this code but it just tells me that some files are corrupt and it cannot repair it.If I try the automatic repair option it will just try and repair for a couple of hours and then say it cannot repair and rebooting the PC.
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Jun 18, 2012
The problem is that when I boot my PC it will go black and restart after getting to the windows logo boot part. If I try Safe mode it will get to SYSTEM32DRIVERSDISK.SYS and then just bluescreens and restarts again.Before it got to CLASSPNP.SYS but I tried to rename it to CLASSPNP.OLD and now it didn't really change much. I also tried using this code but it just tells me that some files are corrupt and it cannot repair it.If I try the automatic repair option it will just try and repair for a couple of hours and then say it cannot repair and rebooting the PC.
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Nov 28, 2012
I am currently in safe mode as my Toshiba laptop cannot boot up properly. I get through the windows startup. All the icons on my desktop look normal, and then about 40 seconds later, a blue screen filled with information briefly appears before the computer shuts down and attempts to restart itself. It happens so fast I can't write down much of what was on the screen other than a data dump, with numbers counting down to 0 and then it does a restart on its own. I did a restore to November 20 and that did not help, so I did another restore for Nov. 9 and that too did not help. I did manage to open in safe mode and managed to find these errors in some event log :
c:windowsminidump112812-25911.01.dmp
c:usersjayappData empwer-582810-0.xml
Here is the hijack log :
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:06:07 AM, on 11/28/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support
[code]....
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Feb 14, 2013
I happened to run across this forum while searching for answers to my computer troubles through Google.Here's the issue, my laptop is no more then a year old. It's a Dell Model N5040 running Windows 7 Home Premium, Service Pack 1. For the past week or so my computer has been running increasingly slower, and i cannot for the life of me figure out why.I am only using 36gb of a 446gb hard drive, I have 4gb of ram and have run a virus scan, disk cleanup, and a disk defrag.. It does not run slower while doing certain things infact it seems to selectively slow down. I attempted to complete a disk check of my C drive. This has found a few bad sectors which have been either removed during the check or manually however after a week of attempting to run the disk check I have yet to fully complete a single check. It will freeze at some point on every step and never recover.
I use Trend Micro Titanium as my virus protector and I have even attempted to use their house call software to check if maybe my virus softare was compromised I have used Spybot search and destroy and CCleaner in an attempt to clear up any clutter and/or spy/malware. My only conclusion is that maybe some Windows driver was deleted by mistake through CCleaner. I have attempted to start my computer in safe mode however even this cannot be completed, it freezes and never recovers.Nevertheless, I am at an impass i am unsure on where I go from here and would obviously prefer to fix this myself rather then let some self proclaimed "tech" at a shady I.T. company tell me i need a new computer because they cant figure it out either.
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Jan 1, 2012
I'm working on my brother's girlfriend's Dell Inspiron 1764 that will begin to start windows and then immediately goes back to the post screen. I have tried to do a system restore, and recover from a system image... but of course she has made neither of these backups. The laptop will not load windows in safe mode and i have also tried to disable driver signature enforcement. I'm not exactly sure what happened before the failure, but i know my brother installed a Honda data logging program called HONDATA right before it crashed so I am suspecting some sort of driver issues. Is there anything else i can do besides the full Dell system restore that would wipe all of her data?
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Nov 25, 2012
I have Windows 7 on Laptop. My mouse stopped responding in the Windows normal mode but functions fine in the Safe mode. I restarted the laptop several times but the problem remains.
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Mar 29, 2012
I've been looking for a fix for 5 hours and no luck- System restarts as soon as it enters the splash screen, but I can enter into safe mode - SFC /SCANNOW Detects nothing.
Tried bootrec commands and did nothing.. .
Tried chkdsk /f /r and still nothing. . .
Tried start up repair like 30+ times and it didn't fix it and said no root cause.
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Feb 1, 2013
i want to open my dell lappy with w7 in safe mode with command prompt f8 dont work.
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Jun 3, 2012
After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.
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Nov 13, 2011
My parent's Desktop was having a side x side error and i've been trying to help her get it repaired. Her problem is that none of the programs will open except for internet explorer. All other applications give the sxstrace.exe error and won't open. I advised her to hit F8 and get into safe mode so I could try and help her further. She couldn't get that to work so I had her force safe mode through msconfig. That worked and got her into safe mode and she's still getting the sxs error and can't get anything to work for her. I advised her to go back into mconfig and uncheck the safe mode boot and wait til I come home and fix it. Now the problem is when she tries opening the msconfig, she gets an error on that saying it can't open the application with the error code 0xc000142 Now she's stuck in safe mode with no networking and the computer is basically useless. I'm 800 miles from home and won't be there until thanksgiving and i'm trying to help her over the phone so im kind of limited here. I was trying to get remote assist going for her but she couldn't install that either without the sxstrace.exe error.
they're running windows 7, If i remember correctly it's the x64 version.
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Dec 31, 2012
Basically my hp 2000 screen is busted so I have been using a external display with that being said I had accidentally toggled te safe mode minimal option in MSCONFIG and my computer rebooted I have no way of seeing what's on the screen right now because it is not loading to my external display what are my options? I called hp and they just told me to get the display of the laptop changed
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Mar 15, 2011
I can only boot up in safe mode Ive tried loading windows 7 disc to repair wont work in safe mode,did restore no luck,did panda safe disk reload did virus scan clean,did dskchk,tried start windows normal from f8 menu,last known good config etc.
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May 24, 2011
I have a windows 7 pro 64 bit HP desktop computer that will not load windows. I have tried safemode, safemode w/ networking, and last know good config. I've run startup repair both from windowsRE and an original windows 7 pro disk. I have attempted multiple system restores (non destructive) to a number of different dates. The system restores say that they work but the machine still loops.
I know it's just some small windows corruption. I would have no trouble backing up my files with a linux distribution live flash drive and restoring the OS but I REALLY don't want to do that. How can I identify and repair the problem without starting from scratch. I'm familiar with msdos cli, but don't know which commands (if any) will help. I also don't know of any live CD's/ tools that will allow me to fix this problem. My problem here is simply lack of information.
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May 30, 2012
I reformatted my hard drive to install a copy of Windows 7 Ultimate, 64bit (I had Windows 7 Premium, 64bit before) and the installation ran just fine. After the installation, it boots up to what I guess is the desktop, waits a few moments, then just reboots. Every time before it boots it goes to the "Windows is loading files..." screen. I also tried 32bit, but got the same results. If you need more information, just ask and I'll be glad to provide it for you. A USB stick was used to install.
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Oct 19, 2011
i have toshiba satellite A205 win 7 its been freezing a lot lately i dont know why so i tried to install Windows 7 OS again (its not genuine) i usually do this successfully if i get virus but i dont think its virus this time but during the installation it got stuck it passes the copying windows file up to completing installation but it says it needs to be restarted and i did this several times it either hangs up or tells me cannot be installed restart.whenever i start all over again a black screen comes up with listing windows 7 several times asking me to select 1.i select the latest but same thing happens allover cannot access safe mode either i tried to install win 7 ultimate geniune but same thing happens.i also tried the repairing option its not working keeps telling me to restart..i believe its the hdd thats corrupted.i need to get my files.
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Jun 16, 2011
A Dell Inspiron E1705, w/ 2x2gb mem, 500 gb hd, ATI Radeon x1400 vid and Win 7.There were no Dell drivers or programs and the system BIOS was ver A01. Checking the Dell website against the Service Tag, I found 22 drivers and programs specific to the computer. Most of them ran and installed under Win 7 with no trouble. The last one was the bios flash utility program to update the bios to ver A10. The bios flashed, seemed to go ok. But on system reboot, after the initial screem about resetting the memory sticks, the computer is stuck in an infinite reboot loop.It loads the initial POST screen, completes the POST, seeks for its boot device and when it finds and starts to access the installed HD it reboots. I have reset all the bios settings to factory default settings. I have pulled the system battery and "cleared the cmos", but no joy there. I have created a bootable usb flash drive with another Dell laptop, and the computer will boot from that. I have other bootable cd's, and the computer will boot from them. I can use the bootable cd's to determine that the programs they run (freeware backup programs and a copy of bart pe) can access the installed hd,and see the files there, so the installed hd is intact. But i still can't get the computer to boot from it.My first thought was to reinstall the ver A01 bios, but it would not complete the process and remained at ver .A10. I was able to flash bios A09, and then A07, etc, all the way back to ver A04. But after that I could go back no further, A02 and A01 flash utilities returned an error message. If I found some compatible mem sticks and a smaller hd, installed them, could I reflash bios ver A02 or A01? Would that do me any good? (I have 2 x 256 mg mem sticks from a dell inspiron 5100 which I upgraded to 2x1gb, and a 40 gb 2.5in hd that also came out of the 5100, so I could use those parts in the e1705 to reflash the earlier bios)
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Oct 11, 2011
i installed LibUSB-Win32- drivers so i could use iRecovery on my iPhone,on completion of installation of LibUSB my keyboard and mouse turned off, well all of my USB was disabled. so i was forced to restart, sadly same thing, login screen no keyboard or mouse, i tried in safemode, same thing. however my keyboard works in CMOS and BIOS so i know its a OS issue. and this only happened when i installled LIBUSB, i looked it up and tried manually removing LibUSB using the Win7 setup disks command prompt. i deleted LibUSB0.sys out of Windows/Systen32/Drivers so that LibUSB wont be called upon during start up, however doing this has now meant my PC will reboot after loading Windows even in safemode, the Starting Windows screen appears. fades and riight before it goes to the login screen it restarts, Safemode too. i have no Restore points and i cannot and i mean Cannot Format this harddisk, its not backed up and i have over 400GB of data i absolutely NEED.Im so stuck its not funny i have no idea what to do to get windows booting again and without this silly LibUSB stuff! i dont have aany PS./2 Ports on my mobo either!, what can i do >? Please ive asked everywhere and no one knows what i can do except reformat.
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Oct 29, 2012
My refurbished Asus g74sx is stuck in a boot-up loop. Because it is refurbished I have no back up discs. I have tried all the advanced boot options with zero success or headway. It has been suggested that I may have corrupted windows files, but I lack the funding to pay for a new disc or professional tech support When I run start up repair the I get a Problem signature reading Problem Signature 04: -1?
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Sep 11, 2010
When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?
Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive
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