Dell / Windows 7 Stuck In Infinite Boot Loop?
Jun 16, 2011
A Dell Inspiron E1705, w/ 2x2gb mem, 500 gb hd, ATI Radeon x1400 vid and Win 7.There were no Dell drivers or programs and the system BIOS was ver A01. Checking the Dell website against the Service Tag, I found 22 drivers and programs specific to the computer. Most of them ran and installed under Win 7 with no trouble. The last one was the bios flash utility program to update the bios to ver A10. The bios flashed, seemed to go ok. But on system reboot, after the initial screem about resetting the memory sticks, the computer is stuck in an infinite reboot loop.It loads the initial POST screen, completes the POST, seeks for its boot device and when it finds and starts to access the installed HD it reboots. I have reset all the bios settings to factory default settings. I have pulled the system battery and "cleared the cmos", but no joy there. I have created a bootable usb flash drive with another Dell laptop, and the computer will boot from that. I have other bootable cd's, and the computer will boot from them. I can use the bootable cd's to determine that the programs they run (freeware backup programs and a copy of bart pe) can access the installed hd,and see the files there, so the installed hd is intact. But i still can't get the computer to boot from it.My first thought was to reinstall the ver A01 bios, but it would not complete the process and remained at ver .A10. I was able to flash bios A09, and then A07, etc, all the way back to ver A04. But after that I could go back no further, A02 and A01 flash utilities returned an error message. If I found some compatible mem sticks and a smaller hd, installed them, could I reflash bios ver A02 or A01? Would that do me any good? (I have 2 x 256 mg mem sticks from a dell inspiron 5100 which I upgraded to 2x1gb, and a 40 gb 2.5in hd that also came out of the 5100, so I could use those parts in the e1705 to reflash the earlier bios)
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Apr 3, 2012
I was trying to reinstall window 7 on my laptop i couldnt factory reboot it so i was installing it with a window's 7 set I had on my laptop but it crashed part way through and no its stuck in an infinite loop and it comes up the error of "the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannon proceed. to install windows, click "OK" to restart the computer, and then restart the installation."
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Jun 4, 2012
Basically what originally happened was that I tried installing windows 7 off of my hard drive and during the "completing installation" phase the computer lost power and was shut down. Turning the computer back on iIhad a screen which said something of the likes of set up is starting. From then on I was in a infinite boot loop where it would give me a set up screen and restart. I desperately needed to backup my files which I did not bother to do so.
I used my secondary desktop running vista, plugged in my other hard drive and backed up all my files successfully. I thought I would format the disk since I was done backing up all my data and I would go right on ahead and install a fresh windows 7 via the CD. I go into bios and set the windows CD to boot and I unplug my vista hard drive and leave only the formatted 1TB HD plugged in. And now I get the "BOOTMGR is missing" error. As I have read it's due to deleting everything off the hard drive including the...bootmanager.
Now with the tools that I hold (mobo with bios access, windows 7 installation CD, another hard drive with Vista). How shall I go about getting my hard drive ready to install a fresh copy of windows 7. I have the retail cd, I have another HD with vista if needed, and I have the clean hard drive which i would wish to install windows 7. I set my bios to boot via the CD first and put in the disc and let it work it's magic, I would like to point out that it still gives me a BOOTMGR error. It asks me to press a key to load from the CD and then I get the error that I know is coming.
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Dec 14, 2012
I have the Asus A55A EB71 (although I can't find it on Asus website itself, probably known under another name) So long story short, this is what I did that is causing my current problem:
F8 Boot, repair mode, restarted during the middle of "loading files" (yes, I know, bad idea) If I try the safe modes or repair, it says windows is loading files, then it says to repair etc etc (recommended), and start windows normally. Start windows normally sends me to Reboot and select rproper boot device.
Anyway, I get the reboot and select proper boot device screen. I checked BIOS, boot option 1 = "windows boot manager...", #2 = dvd, so not boot option priority issue I tried F9 Boot (to do this: URL], however, only option is Windows 7, and windows memory diagnostic.
The laptop did not come with a recovery disk, nor did I make one. I had a system restore file on an external hard drive, but I just formatted the drive today for a Mac thinking, "hey, I never have those problems, I'll just make a system restore when I get home."
What can I do? It's a relatively new laptop so i can factory reinstall, although I dont know how. I tried this: [URL], but there is no recover windows to entire HD option.
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May 24, 2011
I have a windows 7 pro 64 bit HP desktop computer that will not load windows. I have tried safemode, safemode w/ networking, and last know good config. I've run startup repair both from windowsRE and an original windows 7 pro disk. I have attempted multiple system restores (non destructive) to a number of different dates. The system restores say that they work but the machine still loops.
I know it's just some small windows corruption. I would have no trouble backing up my files with a linux distribution live flash drive and restoring the OS but I REALLY don't want to do that. How can I identify and repair the problem without starting from scratch. I'm familiar with msdos cli, but don't know which commands (if any) will help. I also don't know of any live CD's/ tools that will allow me to fix this problem. My problem here is simply lack of information.
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Nov 6, 2012
Yesterday I was installing XP on one of partitions I made for it,because I had problems recording stereo tracks for studio on Windows 7( in my previous encounters like that,it worked on XP ).After installation of XP it would restart and just give Unable to load operating system and I couldn't boot in Windows 7 because as most of you probably know,XP overwrites boot section of Windows 7( but that's an easy fix with EasyBCD ).Now I tried fixing the problem with Windows 7 installation DVD and startup repair but no use,then I tried MBR tutorial and it got me to splash screen,but that's where my infinite loop started.Then I tried doing backup with command prompt as in one of tutorials here: Startup Repair Infinite Loop Recovery but no results unfortunately. Or am I going to be forced to do clean install? I temporarily installed Windows 8 Release Preview on XP partition just so I can do stuff until Windows 7 is fixed.
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Oct 11, 2011
i installed LibUSB-Win32- drivers so i could use iRecovery on my iPhone,on completion of installation of LibUSB my keyboard and mouse turned off, well all of my USB was disabled. so i was forced to restart, sadly same thing, login screen no keyboard or mouse, i tried in safemode, same thing. however my keyboard works in CMOS and BIOS so i know its a OS issue. and this only happened when i installled LIBUSB, i looked it up and tried manually removing LibUSB using the Win7 setup disks command prompt. i deleted LibUSB0.sys out of Windows/Systen32/Drivers so that LibUSB wont be called upon during start up, however doing this has now meant my PC will reboot after loading Windows even in safemode, the Starting Windows screen appears. fades and riight before it goes to the login screen it restarts, Safemode too. i have no Restore points and i cannot and i mean Cannot Format this harddisk, its not backed up and i have over 400GB of data i absolutely NEED.Im so stuck its not funny i have no idea what to do to get windows booting again and without this silly LibUSB stuff! i dont have aany PS./2 Ports on my mobo either!, what can i do >? Please ive asked everywhere and no one knows what i can do except reformat.
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Aug 16, 2011
My original os is windows 7. So today I connected a hard drive from a windows xp machine so I could transfer some files. When I powered the computer back on I got a blue screen right after the windows 7 loading screen and the computer rebooted. I then got the black screen asking if I want safe mode last known configuration or start windows normally. I chose start normally and i got bluescreen/rebooted back to this screen. I then chose last known good configuration and was bluescreen/rebooted back to the screen, this time I chose safe mode. Safe mode began to load files and then stopped at mup.sys bluescreened and rebooted. The system then tried to do the windows repair thing and I did the system restore option and rebooted, this didnt help and I put in my windows 7 installation cd hit repair and tried bootrec.exe, none of the options worked [fixmbr fixboot etc] and the system doesnt recognize that any OS are installed.
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Sep 11, 2012
So I decided I wanted to try Microsoft Security Essentials for some reason. I uninstalled Avast and all traces of it. I installed MSE and everything went smoothly. I noticed it was setup to automatically scan every Sun. night. I left it that way. Monday morning I wake up to the infinite reboot. Because of the aforementioned I am 95% sure it is software related, but maybe that is because I don't want to spend money on new hardware right now.
I've tried every safe mode. I've tried to load the last known good config. I tried to repair with my Win 7 disc, but it always restarts itself before I can get anything done. I also tried system restore and also reformatting with the disc, but I get no more than a minute once I've started the computer. I've also tried scheduling memory and system checks at startup but they never get a chance to run.
My system:
Win 7
i5 2.67 ghz
hitachi 500gb hd
4gb dd3
gtx 560ti
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Oct 13, 2011
I have windows 7 home premium 32 bit dell laptop. Lately, it takes more than 10 minutes before it boots before the windows logo appears). From there the computer works normally. I got a suggestion to check for malwares or viruses so that is what I did. I started by going to msconfig and edited the boot options to start automatically to safe mode with networking, then rebooted my system. After booting, it loaded up the initial screen of safe mode, but then it restarted by itself.
I am now stuck on this reboot loop going into safe mode, it won't even let me go back to normal mode. I went to startup repair, but it didn't find anything, so had to reboot again onto the same situation. I have searched for possible answers, and the best that I could get was to remove the safe boot options and go back to normal mode. The syntax to type was bcdedit /deletevalue {default} safe boot but it didn't work, same with bcdedit /deletevalue safe boot.
I am getting this : "An error occurred while attempting to delete the specified data element. Element not found."
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Aug 29, 2012
the only way I can accurately portray my predicament is via numbered flow chart:
1. Wake up sleeping computer, nothing happens, starts humming faster and faster, so I pull the plug.
2. Turn on computer, goes through the ASUS screen, then the mother board screen has some weird pixelation on the left scree, like some lines or something. Windows is loading....then black screen forever. do this 1 or 2 more times.
3. Go to System Repair and System Restore. Repair fails and tells me a Boot Driver is failing. Restore fails each time.
4. Hold F1, go to boot menu, hit F8, select Safe Mode. Safe Mode works, fantastic.
5. Do AVG Defrag, Disk Clean, and Disk Repair. Then restart...now I get a blue "Dumping Physical Memory" screen.
6. Go back to Safe Mode, use boot disk, tell it to un/re-install windows.
7. Come back later and find it in Phys Mem dump loop, pop it into Safe Mode again. I then see two Windows 7 OSs to choose from, pick the bottom one. Says it can't complete installation in Safe Mode, restart it normal, Phys Dump loop.
8. I do the same thing for the top Win 7 choice, same thing.
9. I've back up all my files, and have drivers/boots disks for everything I own. How do I wipe my hard drive and start fresh?
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Mar 17, 2012
on March 13, the "tuesday windows update packet" started updating my system automatically. It auto downloaded the updates (which I didn't realize it was even updating) It seemed to be hanging on the shut down screen. I came into the room about 2 hours later and Windows was still shutting down (actually it was on the blue screen that says, shutting down) Not knowing that the computer updating, I shut the computer off by hitting the power button because I thought it was weird it didn't shut down 2 hours earlier. I have read other posts where people also experienced this same scenario... the update seemed to freeze the computer at shutdown.The next day I tried to boot up... and the computer would not boot to the desktop, even in Safe Mode. I tried to do a system restore, system repair, etc. to dates before March 13... even Feb. 28th... but system restore did not work.
After 5 hours of trying various entries into the command prompt... I found this one that worked.:
dism.exe /image:<drive letter>: /cleanup-image /revertpendingactions
sfc /scannow /offbootdir=<drive letter>: /offwindir=<drive letter>:Windows BUT... my problems aren't totally clear yet:
I was able to load back into the desktop with almost everything functioning properly. Once the computer loaded back up to the desktop... I checked windows update and 5 of the updates failed. So, I started to update them one by one, which they did successfully... except one. The last update on the list, which is a Windows 7 x64 critical update KB2639308... still isn't updating properly and... it causes the infinite startup loop if I try to update. I read on Microsoft Answers that several others were having the same exact problem as me... the first time they downloaded the update, it froze their computers at the shutdown screen for hours and hours, they turned off their computers and got stuck in the infinite startup loop.Also, when it goes into the infinite loop, and I run Startup Repair, the diagnostic passes all tests except it does say this: Startup repair Diagnosis and repair details:
Boot critical file h:windowssystem32
toskrl.exe is corrupt.
Repair action: File repair
Result: Failed. Error code = 0xa
[code]....
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Apr 21, 2011
In my Program Folder, I have a TEMP Folder (Empty). When I right click and try to delete the folder, I enter a loop with no end. The Pop Window display like it is trying to remove the whole Programs Folder.
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Feb 14, 2013
my acer aspire 5535 laptop wont boot up at all even in safe mode it just keeps running the repair loop ive tried dskchk several times using different swiches to no avail ive tried the regback tutorial again no joy.I have noticed an anomaly thow when you let windows start and automatically go to start up repair the message says windows cannot repair this computer automatically .however if you press f8 and go to the repair screen then start up repair the message comes up saying startup repair cant find anything wrong with this computer.When you look at results it says windows os booted correctly
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Dec 7, 2012
I'm not sure if I am in the right category but I'll just leave it here. I downloaded a corrupt file and my computer went crazy and so I shut it off and now it keeps going through the start up repair over and over. It'll say that it's rapaired and it will restart but then it will go straight back into doing it over and over. Can someone please answer this quickly because finals are next week and I have unfinished papers and websites and animations on my computer that need to be handed in pronto.
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Dec 1, 2011
When I first booted it up, it began to do it's first time windows load, when I got a BSOD of 0x0000004E and it shut down. Upon restart I got to the point where it tells me " windows was interrupted upon installation, install will proceed after restart" it then restarts and does the same thing. If I shut it off and turn it back on I get the page on choosing to boot normal or in safe mode, but I never get the bios options, as I have the windows 7 SP1 cd that came with.
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Jul 23, 2012
My system is stuck in a boot loop while booting in safe mode,I was updating the drivers on my video card. I used driver cleaner pro to remove my old drivers. I then used msconfig to boot in safe mode with the minimal option selected. When the computer reboots I get to the screen to type in my password for 5 seconds an the computer reboots itself.
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Oct 29, 2012
My refurbished Asus g74sx is stuck in a boot-up loop. Because it is refurbished I have no back up discs. I have tried all the advanced boot options with zero success or headway. It has been suggested that I may have corrupted windows files, but I lack the funding to pay for a new disc or professional tech support When I run start up repair the I get a Problem signature reading Problem Signature 04: -1?
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Aug 6, 2010
I'm building a computer myself and I can't for the life of me get windows 7 to install. Here is my configuration and what I've tried..
Motherboard: GIGABYTE GA-X58A-UD3R LGA 1366 Intel X58 SATA 6Gb/s USB 3.0 ATX Intel Motherboard Rev 2.0, BIOS version �FA�
Processor: Intel Core i7 930 2.80GHz 8MB LGA 1366 L3 Quad Core Desktop Processor - BX80601930
Memory: Corsair XMS3 6GB DDR3 SDRAM Memory Module - 6GB (3 x 2GB) - 1600MHz DDR3-1600/PC3-12800 - DDR3 SDRAM 9-9-9-24 version 2.3a
Optical Drive: ASUS Black 24X DVD+R 8X DVD+RW 12X DVD+R DL 24X DVD-R 6X DVD-RW 12X DVD-RAM 16X DVD-ROM 48X CD-R 32X CD-RW 48X CD-ROM 2MB Cache SATA 24X DVD Burner - Bulk - OEM
Power Supply: OCZ Technology GameXStream 850W ATX12V & EPS12V Power Supply
ard Drive: Western Digital Caviar Blue WD5000AAKS 500 GB - Hard Drive � Bulk
Graphics Card: GALAXY 70XKH3HS8GUX GeForce GTX 470 Graphics Card - PCI Express 2.0 x16 - 1.25 GB GDDR5 SDRAM
Operating System: Microsoft Windows 7 Home Premium 64-bit 1-Pack for System Builders � OEM
Case: Cooler Master HAF 922 RC-922M-KKN1-GP Chassis - Mid-tower - 10 Bays � Black
What I first did to install: I change the bios to boot from the Optical Drive Put the Windows 7 CD into the optical drive.Follow the on screen instructions for the windows install. Windows copies the files, extracts and installs. The system reboots. When Windows attempts to start for the first time the windows logo comes up and does its animation. The system then reboots. The screen comes up that tells me windows didn�t start properly and do I want to try safe mode, etc etc. If I do safe mode drivers scroll until it gets to disk.sys. At this point it freezes for a minute or two and reboots.
Things I�ve tried:
I have pared down to 1 stick of 2 GB of the ram
I�ve tried using both of the other sticks of ram (individually) in case I had a bad stick
I�ve tried with an older ATI PCI video card in case it was a video card compatibility issue
I�ve tried reformatting and deleting the system partition and reinstalling
I�ve tried reformatting from another working computer and reinstalling
I�ve tried many windows repairs, often it says it can�t fix it, or tries something and restarts.
Once it was �repairing disk errors� and it did that in about a minute. Didn�t work. Othertimes it gives me a failure during setup, tries to fix it, didn�t work.I�ve reset the bios to optimized I�ve tried manually changing the multiplier of the ram in the bios. fter about 25 -30 reboots bios resets and repairs it finally looked like it was working, did some more installation stuff, restarted, and started the damn reboot sequence over and over� Now when I run in safe mode the last line to come up is Loaded: windowssystem32driversClasspnp.sys Looks like it made it a step farther, for no reason, I really didn�t change anything except repeated attempts. Many more attempts at repairs and resets haven�t gotten any further.
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Sep 22, 2012
i just bought an asus u31s laptop a couple of weeks ago for school and all was great until today. it suddenly crashed and gave bsod. i was just on Internet or something, nothing special, but it had been running for a few hours. so now it won't boot up, it simply reboots constantly. i can't even get into safe mode. bios i can get into, but i'm unable to do anything, since it appears to freeze, when i get in there.
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Aug 2, 2012
The screen cracked on my old laptop and my insurance decided it would be cheaper to give me a new one as opposed to fixing it. The new laptop arrived today, along with the hard drive from my old one. I thought it would be simply a case of opening the new laptop up, taking out the hard drive and putting in my old one (note: I turned on the laptop with it's new hard drive first to make sure it worked ok).
However, after doing this and turning on the laptop, I am faced a message saying "Windows failed to start. A recent hardware or software change might be the cause.". I am given 2 options, Launch Startup Repair or Start Windows Normally. Clicking Start Windows Normally just brings me back to the same screen, and I've tried running the startup repair several times to no avail. Following the instructions at Startup Repair Infinite Loop Recovery also does not solve the problem.
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Jan 28, 2013
Last night i was playing a game (DmC) on my computer and my cousin came out of nowhere and unplugged everything. (it was a multi plug that was connected to my tv, monitor and computer) When i turned my pc back on: it asked me if i wanted to repair the problem; so i clicked yes. After awhile, the computer restarted, but now it can't seem to start normally anymore, all the safe mode options work, but every time i choose to start it normally; it just goes in an infinite start up loop.It shows the hp logo, then says that it's starting up, shows a black screen with the mouse symbol showing and starts that pattern all over again.
(specs)
an hp pavilion p7-1205 with a
2nd generation intel core i5-2320 processor
intel hd graphics
2 terabyte hard drive
wireless lan 802.11b/g.n
genuine windows 7 home premium
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May 3, 2012
I was using EASUS partitioning tool to repartition my hard disc a few days ago as my C: drive was running out of space. I merged the C: drive (which is my system drive) with my D: drive (which contains a lot of data as well). All seems to be going well, but after the usual reconfiguration and restart, my windows 7 is stuck in the startup repair screen. Windows is trying to repair my startup without success, which is resulting in a loop. Fortunately i am able to go into safe mode and save my data.
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Nov 7, 2011
A friend asked me to look at their Acer laptop since it was acting up. It was riddled with viruses so I did a system restore. It is now stuck on a loop saying that Windows could not finish installation. Please restart to finish. I've restarted it several times and am still getting this message. I've used the system restore on several other computers and laptops and have not had this problem.
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Jan 27, 2011
Okay so i have this machine, acer m3100, that originally had windows vista. I tried to do a clean install of windows 7, with an original windows 7 installation cd.Everything would go okay until right after the computer restarts and goes to the part of COMPLETING INSTALLATION. At that moment my screen suddenly flashes with the blue screen of death. i wasnt able to right the error that shows up though. Then the computer restarts and goes to setup devices and right after that an error message appears saying, windows did not complete installation, due to an unexpected restart, restart the computer and restart the installation. If i click okay it will go into an endless loop. Restarting one time after another. So i thought i would install windows vista again. Try to make things the way they were before, but i get the same error. i'm only able to install xp. With XP everything works fine. I do want to be able to install windows 7 though.
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Jan 25, 2012
When I tried to boot Windows 7 yesterday, I got a prompt saying that a disk check had been scheduled. I initially thought this got stuck because it seemed to freeze on 10% and the numbers alongside that figure didn't go up. I rebooted my computer and let it start again, after a few hours(!) the disk check finished and started on another of my drives. Again, I let this complete and it eventually rebooted itself. Upon rebooting it however, it did the exact same thing and appears to be in a loop just doing the disk check over and over.
I Googled this and opened the command prompt and checked all my drives (it disk checked f and c) but none are marked as dirty. I ran the command to stop the disk check on all drives anyway but still the problem persists.
Right at the start it says I can cancel the check by pressing any key on the keyboard but for some reason, it doesn't work - not sure if it's not recognising the keyboard or not.
I've also tried to boot into safe mode to see if that bypasses it but that hangs at classpnp.sys so that's a no go right now as well. I tried renaming the file to classpnp.old as a forum suggested but it blue screens and restarts if I do that. I'm currently trying a linux boot cd to replace to file to see if that works.
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Jul 25, 2011
when I was playing a game and it crashed on a loading screen, I then could only boot into windows extremely slowly so I knew something was wrong. Since then I have booted into safe mode and done a virus check and it found nothing, I had then done a start up repair multiple times and for one reason or another the system would then reboot just as the login screen is loading. I have recently de fragmented the drive externally and run a slow disk check which found nothing. I've launched start up repair again which says it's unable to fix the problem and I can't boot into safe mode because it'll reboot. I should also mention I was having problems with the drive a few weeks ago where I was getting different error messages before booting but I managed to sort that out. If a solution can't be found it would be safe to say the drive is failing. Here is the bsod when I disabled automatic rebooting along with the startup repair error.
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Sep 23, 2012
My Windows 7 ultimate x64 is rebooting itself at the welcome/logon screen, in safe mode only. Normal mode is fine. The reboot happens instantly, after a few seconds at the welcome screen, the screen goes black and the system is rebooted as though I had hit the "reboot" button on the case, with no clean shutdown taking place. I am at a loss to know what could be starting in safe mode, that _doesn't_ start in normal mode, to cause this.
I have recently done a repair install of windows (the problem was there before that), I have tried replacing the safe mode parts of the registry with clean ones downloaded from an AV vendor website (mcafee if I remember correctly), and have tried doing sfc /scannow which resulted in a corrupted boot.sdi being replaced with the archived copy. None of these have fixed the problem.
Obviously, given that I have a usable normal mode, and good backups, this isn't the biggest problem ever, but it would be nice to get it fixed especially for the next time I need to fix a dodgy driver install or similar. What I can check next, particularly in regards to understanding the startup process and what will be loading at the welcome screen that might be causing the reboot.
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Oct 19, 2012
I went into msconfig on the work laptop and changed the boot to safe boot network, as soon as I went to boot up the laptop and get into safe mode, the laptop freezes at CLASSPNP.sys then I have to reboot.I need to get it to boot back into windows normally, but even selecting "Start windows normally" sends it to safe mode because I set it to boot there in msconfig. What can I possibly do? I've tried running start up repair but says it cannot repair the issue. Due to security, the laptop hard drive has been encrypted with truecrypt, and therefore when I put the OS DVD in to try and do something from the command prompt, there are no OS's listed as installed so cannot alter the bootmbr or any windows files.
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Sep 7, 2010
So I booted up my PC today and every single time it would get past the windows loading screen, a BSOD would flash on the screen for a split second and reboot. I tried booting into safe mode and that would not work either. The next step I figured would be to format and do a clean install, but here's the thing... Windows didn't even recognize my partition! It has my other 2 HDDs but not my Windows 7 partition. The HDD in question shows up in BIOS, but not in Windows. So, should I just get a new HDD? Startup Repair didn't work either, as it just hung/froze.
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Feb 17, 2012
So, my computer is stuck in a restart loop. every now and then I see a screen with option to start windows normally or safe mode, but it loops faster then I can hit enter. being a comp guy and knowing enough about comps, tried to load Windows 7 install disk as well as Ubuntu Live Disk.. No luck, loops before they can load. Tried disconnecting everything except CPU, Graphic Card, HDD(3 different), and RAM (1 and all sticks).. No luck there either.
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