Startup Repair Loop, Safe Mode Won't Work?
Feb 13, 2011
So I was using a program called TuneUp Utilities, and I used this function called the Disk Doctor to check for errors in my computer.While it was checking for errors, my computer shut down automatically and when I started it up again a black screen appears giving me the option to either load Startup Repair or Start Windows Normally. When I start Windows Normally, everything goes fine until I see the cursor. Nothing happens and then the computer restarts on it's own. I've even tried disabling restart on system failure but when I did that the computer just stayed at a dark screen until I restarted it.When I load Startup Repair, it searches for problems for like 5 minutes and then says it can't be automatically fixed. It says to remove all USB cables and everything (which I did but had no effect) and lets me have advanced recovery options.When I load advanced recovery options, all that appears is Startup Repair again.When I press F8 and do a Safe Mode, it starts up normally but once I see the mouse cursor the computer restarts.
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Mar 10, 2012
every time i turn on my computer, I first get a message from AMI - "SATA 1:S.M.A.R.T. Status BAD". When I press F1 to continue, it progresses normally, until recently when i got "windows is loading files" then "startup repair" instead. Startup Repair searches, then finds a hard disk problem which it cant fix, and I can choose to reboot or try "advanced options"I've already tried safe mode, same thing happens.I've looked around, still not sure how to proceed - what caused this and can it be fixed without replacing my hardware?
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Dec 17, 2010
my laptop starts up as the "windows did not shut down properly" screen where I can start windows normal to do repair. When I start windows normally it sends me to the repair screen. And when I select system repair it just freezes at a light blue and geen screen and the only thing showing is my cursor. Ive tried to run the system in safe mode but it freezes at classpnp.sys, and eventually sends me back to the repair screen that is frozen. I don't believe I have my windows 7 installation disk for my laptop so that is out of the equation.
My brother was using my computer and said it was updating when this happened so Im not sure what caused all this.
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Dec 7, 2012
Earlier today I tripped over a headphone cord and it flung my computer off my desk. I have an HP omni PC. It's the kind that had the computer and the monitor built together. I picked it back up off the floor. The power cord came out on impact. I set everything back up and was relived to hear it turn on. I selected start windows normally (win 7 64 bit) and it sat at starting windows forever. I eventually manually shutdown the computer. I powered back on and I got an option to start windows normally or use startup repair.
I thought it would be a good idea to go into startup repair. It just sat at the light blue screen with the large white mouse sitting there. Nothing happened. Nothing appeared on screen. I turned off the computer again and am just leaving it there for now. I am worried that the hard drive may have been disconnected from the fall and that's why windows won't start. Or maybe the hard drive was damaged. I tried doing a safe mode boot but it redirected me to startup repair.
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Mar 9, 2012
The other day i found some ram and decided to try and see if it worked in my Dell desktop computer, when i turned it on it said i couldnt mix different types so i took it out and turned it off, i diddnt even go on it.Today i turned it on and it got to the windows 7 logo and it restarted and said windows failed to start, launch startup repair or start normally. I clicked startup repair but it woulnt work, i tried restoring to an earlier date but that wouldnt work either. I tried safe mode but when it gets to loading it restarts and just goes round in circles.
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May 28, 2011
I recently got a virus 2 days ago. It disable my possibilities from accessing any program or internet. I made a mistake by downloading a windows something ware to boot up security. It then crash...so I went to task manager didnt work, which i then went to search and entered msconfig. I then chose safe mode in minimal services. It then says loading files. U see a black screen with thite letters of the files being loaded. Then u see ur mouse cursor, and then it boots up again and same process. So I tried launch startup repair, it launches a repair, but it says it startup cannot repair this computer automactically. I then result into going to tapping f8..it goes to the screen of advanced options. Problem is if i try safe mode it will crash. I dont have a backup, and i dont want to lose my movies of over 700 gigs.
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Jan 1, 2013
I have recently installed windows ultimate x64 on my computer.i have an asus p6t deluxe v2 mobo, i7-960 cpu and a wd velociraptor hdd. The install went ok, I even managed to restart my computer a few times after but after windows updates installed it won't boot. I tried to boot into safe mode, restore from the installer, and repair, none worked. After startup repair it says: "a patch is preventing the system from starting" and I get a 0x1f error code.(Preventing windows from downloading any updates didn't work either)
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Feb 18, 2012
I have a Dell Inspiron and a while ago I shut down my PC and the next morning I was faced with options to repair my computer. It hung on the screen for ages before it actually came up with startup repair and supposedly fixed the problem. A few days later, everything got very slow and started to freeze a lot and before long, booting the computer got very slow as well as it hung for about ten minutes on a black screen after the 'welcome' screen before finally starting up. I decided to reinstall the operating system (I did NOT reformat the C drive), so I borrowed my Grandma's external hard drive and copied my files. After reinstalling using a Dell Windows 7 64-bit Home Premium Re-Installation DVD, I copied and deleted the files off the external hard drive onto my PC (I didn't know it would create a Windows.old folder) and started installing programs. Then I left it overnight to install quite a big program. This morning, somehow it had turned off. I turned it on and it gave me the safe mode options and a 'start windows normally' option. I chose the latter and after typing my password it hung on the welcome screen again. I left it for ages and it just went back to the user login screen again. I pressed the red button in the corner to shut it down but it just hung once again on an empty screen so I did a hard shutdown (held down the power button). I turned it on again...startup repair. It gave me the option for system restore, which I did (then realising when it finished that I hadn't made a backup). I booted it, and again it wouldn't start properly. At this time, safe mode booted fine. After trying various things (even using a compressed air can to get rid of dust) and a few hard shutdowns, suddenly every option from the advanced boot menu took me to startup repair except 'Repair your Computer' which gave the normal options for repair (although now it only gives me 2, Startup Repair and DataSafe Restore and Emergency Backup. Now when I do startup repair, some times it says it has fixed the problem, and sometimes it says it cannot be fixed automatically and gives me information on the problem (a few things it said were: 'StartupRepairOffline', 'AutoFailover' and 'CorruptRegistry').
I can't reinstall my computer because then I would lose my precious files.
Is there some way I can save my files and reinstall or even just save my files somehow or am I screwed?
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Mar 8, 2012
I am having the following system configuration
XPS L401X Base
Genuine Windows(R) 7 Home Premium 64bit (English)
Intel(R) Core(TM) i7-740QM Processor
6GB 1333MHz DDR3 SDRAM (1 x 2GB + 1 x 4GB)
640GB 7200RPM Hard Drive
Lately whenever i try to start my computer it pass the Dell Bios and then directly goes to the screen which states
Repair your system or Start windows normally When i chose repair system , it start downloading windows files and then launch the windows , but hung up at the sky blue login window with only movable cusor . When i choose to start windows normally it gives me BSOD momentarly ( hard to see the message) and then restarts again . i tried with the advanced boot up options like
repair my computer , all safe modes , restore to last good configuration but it does the same and hangs at windows loging sky blue window .I Tried to run the Dell PSA+ Diagnostic and it returns with 2000-0146 error . As per the Dell online solutions for this type of error ,I tried to reinstall the Hard disk but the problem still exist.
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Feb 11, 2011
I was recently using my girlfriends computer when a message came up saying something about an automatic update then went into a repair mode. Then when the computer restarted it went into startup repair. It says it can't find any problems, and when you restart it, it keeps going to startup repair. The computer originally had XP on it, and her step dad installed 7 right before we moved across the country, so we don't have any kind of install or recovery discs
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Dec 26, 2011
I get into startup repair everytime i boot my pc which is never successful. I am definitely goin to explain it in detail but dis is basic problem nd plz dont mind typing coz m typing fast on iphone which may cause errors in typing!Yesterday,i used my pc for 7-8 hrs continuosly which is not big deal but due to it i can't figure out my action which caused problem. I kept it on for downloading at night nd when in morning i got boot screen which comes when pc is directly turned off. I did Start Windows Normally nd i got usual windows 7 loading animation for a secong nd den it started startup repair after that everytime i boot it takes me to startup repair resulting in continuos failure. I hv googled nd found many threads but none matched my exact one. Startup infinity loop didn't work. Below r given few conclusions nd obstacles-1.) i can't get into advanced boot options using F8. But i can get into recovery menu using install dvd nd view advanced options frm startup repair.
2.) System restore din't work. I mean its not successful in restoring.3.) bootrec.exe didnt work4.) imp point to be noted is my last update was on 23 dec while pc worked fine on 24 th & 25th dec means dont knw wat happened 25th night that caused this problem on 26th morning.5.) sfc/scannow says "a startup repair is left to be completed." it says to complete that first then use sfc/scannow.6.) chkdsk results in last line saying failed to transfer log......7.) i also get a report like many others about that problem signature.8.) repair install not possible coz windows can't start only.9.)i hv made a backup using cmd but is there any way without clean install?
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Jul 16, 2012
I have looked into the startup repair loop problem a bit and have tried the advanced repair option but when it prompts me for a login and password, it only gives the option to log in as "updatususer".
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Nov 7, 2012
I get the following on boot up Launch startup repair (recommended)start windows normally Selecting either options causes it to enter an infinite loop The last thing I did while it was working was to install a HP printer, it then said restart and since then I have not been able to get pass the Launch startup repair (recommended)start windows normally stage I have tried all the options under F8 on boot, but happy to try any suggestions as I could be completely wrong or may have overlooked something.PS I have read the threads on this forum but can not seem to get it started using the suggestions.
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Jun 12, 2011
After a (sloppily done on my part) multiple driver update on 7 Home Premium x64, I've been tossed into Startup Repair. SR goes into an endless repeating loop - never reporting failure, just an endless repeat. I've used the Windows 7 install disk and tried System Restore. Twice System Restore has reported success, yet I immediately end up booting back into the Startup Repair loop.
I am given no options - when I try F8 I'm simply tossed back into Startup Repair. I'm thinking there may be a command prompt way out of the loop, but I'm clueless in that area.
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Jan 3, 2013
It started about a year ago, i just left it but now i feel the need to try and fix it. I have gone through Startup Repair Infinite Loop Recovery but it was no helpful.
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Dec 7, 2012
I'm not sure if I am in the right category but I'll just leave it here. I downloaded a corrupt file and my computer went crazy and so I shut it off and now it keeps going through the start up repair over and over. It'll say that it's rapaired and it will restart but then it will go straight back into doing it over and over. Can someone please answer this quickly because finals are next week and I have unfinished papers and websites and animations on my computer that need to be handed in pronto.
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Mar 30, 2011
I am currently working on an emachines e525 (its for a friend, I would never buy an emachine) and when I got the machine it was stuck in a boot loop to the startup repair. I could not boot into windows via safe mode or any other method. I ended up reinstalling Windows 7 and everything looked fine until I rebooted. The startup repair loop started again. Frustrated at this point I formated the hard drive and installed Windows XP. It was working great for a while even after I rebooted several times. I went to bed and then today turned the laptop back on and I got the unmountable_boot_volume blue screen.I also have ran chkdsk multiple times and it doesnt find anything to repair. I also ran a memory test (even though I did not believe that is/was the issue and it came back with no errors.
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Sep 27, 2012
I have been fighting with this tower that I am working on for a bit and I need to solicit your experience.his is an older tower, a Radiant S336-024 with an Intel 945G board.I am installing an SCSI Samsung 40Gb HDD and a SATA 180 Gb HDD.I had it booting before. I installed windows 7 with the 40 installed and it was hit and miss. I have turned off the automatic updates and now it will run some of the time. I often restart the system and it goes straight to Startup Repair without warning.
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Aug 5, 2011
The hard drive on my laptop recently failed and I purchased and installed a new one to replace it. I cloned as much of the data off of the old drive as possible. However, when I go to boot from it, it gets stuck in a startup repair loop. Startup repair doesn't find any problems, but it is unable to boot windows. I installed windows 7 on a new partition see if I could do a repair install to the other hard drive, but that does not appear to be possible. I've ran chkdsk and it does not find any errors. Is there anything else that I should try to be able to run the older install, or should i just start reinstalling everything.
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Apr 19, 2012
my problem is rather odd (or at least I haven't seen it before). Whenever I boot up the netbook it goes right into startup repair, without the option to cancel it, even if I try to start windows in safe mode (or any other startup options for that matter), the system launches the startup repair.The repair itself runs fine (doesn't freeze or antyhing like that), however it is never able to fix the issue ("Startup Repair is unable to repair this computer automatically").
The problem details read as follows:
Problem signature:
Problem event name: StartupRepairOffline
Problem signature01: 0.0.0.0
Problem signature02: 6.1.7600.16385
Problem signature03: unknown
Problem signature04: 6
[code]....
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Aug 29, 2012
the only way I can accurately portray my predicament is via numbered flow chart:
1. Wake up sleeping computer, nothing happens, starts humming faster and faster, so I pull the plug.
2. Turn on computer, goes through the ASUS screen, then the mother board screen has some weird pixelation on the left scree, like some lines or something. Windows is loading....then black screen forever. do this 1 or 2 more times.
3. Go to System Repair and System Restore. Repair fails and tells me a Boot Driver is failing. Restore fails each time.
4. Hold F1, go to boot menu, hit F8, select Safe Mode. Safe Mode works, fantastic.
5. Do AVG Defrag, Disk Clean, and Disk Repair. Then restart...now I get a blue "Dumping Physical Memory" screen.
6. Go back to Safe Mode, use boot disk, tell it to un/re-install windows.
7. Come back later and find it in Phys Mem dump loop, pop it into Safe Mode again. I then see two Windows 7 OSs to choose from, pick the bottom one. Says it can't complete installation in Safe Mode, restart it normal, Phys Dump loop.
8. I do the same thing for the top Win 7 choice, same thing.
9. I've back up all my files, and have drivers/boots disks for everything I own. How do I wipe my hard drive and start fresh?
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Jul 23, 2012
My system is stuck in a boot loop while booting in safe mode,I was updating the drivers on my video card. I used driver cleaner pro to remove my old drivers. I then used msconfig to boot in safe mode with the minimal option selected. When the computer reboots I get to the screen to type in my password for 5 seconds an the computer reboots itself.
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Sep 23, 2012
My Windows 7 ultimate x64 is rebooting itself at the welcome/logon screen, in safe mode only. Normal mode is fine. The reboot happens instantly, after a few seconds at the welcome screen, the screen goes black and the system is rebooted as though I had hit the "reboot" button on the case, with no clean shutdown taking place. I am at a loss to know what could be starting in safe mode, that _doesn't_ start in normal mode, to cause this.
I have recently done a repair install of windows (the problem was there before that), I have tried replacing the safe mode parts of the registry with clean ones downloaded from an AV vendor website (mcafee if I remember correctly), and have tried doing sfc /scannow which resulted in a corrupted boot.sdi being replaced with the archived copy. None of these have fixed the problem.
Obviously, given that I have a usable normal mode, and good backups, this isn't the biggest problem ever, but it would be nice to get it fixed especially for the next time I need to fix a dodgy driver install or similar. What I can check next, particularly in regards to understanding the startup process and what will be loading at the welcome screen that might be causing the reboot.
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Oct 19, 2012
I went into msconfig on the work laptop and changed the boot to safe boot network, as soon as I went to boot up the laptop and get into safe mode, the laptop freezes at CLASSPNP.sys then I have to reboot.I need to get it to boot back into windows normally, but even selecting "Start windows normally" sends it to safe mode because I set it to boot there in msconfig. What can I possibly do? I've tried running start up repair but says it cannot repair the issue. Due to security, the laptop hard drive has been encrypted with truecrypt, and therefore when I put the OS DVD in to try and do something from the command prompt, there are no OS's listed as installed so cannot alter the bootmbr or any windows files.
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Oct 13, 2011
EDIT: This is added by moderator. The problem system has been "restored" to factory defaults, so you can skip to post # 11 and be missing only some history. I have also at this time moved the thread from Networking to Windows 7.Okay, this is my boyfriend's laptop. He's left it with me to see if I can fix it. I'm at work right now, and it is at home, so I can't try anything until I get home tonight.Here'e the situation, as best I can tell:He has 2 laptops...one is old, and connects fine, the other is probably 6 months old - a Dell - Windows 7, and this is the one that is having problems. The other laptop has no problem with its connection - it is just the Dell laptop. He brought it over to my house last night, and it is doing the same thing. It finds and connects to my network, but it states that it is a "limited access" connection, which essentially means you have no internet connection (apparently).
So here is what I have found out. For one, his laptop came with few months subscription to McAfee...and apparently that is now expired. He's never renewed it. I did put MalwareBytes on there for him, when he got the thing, but I don't think he runs it unless he thinks there is a problem. I've told him to keep it updated, but I guess he thinks I can fix it if there is a problem. Again... (Once we get this fixed, he WILL keep this stuff current..darn it.) Anyway...he said he kept getting some popups - the ones that ask if you want to "allow a program to make a change to your computer"...and he always said no. I think he got several of those in one night. He ran the MalwareBytes, and it found and quarantined some malware (I don't know what sort of things - I was not there when he ran it) and then when he tried to access his network again, he got the "limited access" thing. So...something has happened, just on that laptop. I messed around with it a little last night, but I couldn't get anything working.
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Oct 13, 2011
I have windows 7 home premium 32 bit dell laptop. Lately, it takes more than 10 minutes before it boots before the windows logo appears). From there the computer works normally. I got a suggestion to check for malwares or viruses so that is what I did. I started by going to msconfig and edited the boot options to start automatically to safe mode with networking, then rebooted my system. After booting, it loaded up the initial screen of safe mode, but then it restarted by itself.
I am now stuck on this reboot loop going into safe mode, it won't even let me go back to normal mode. I went to startup repair, but it didn't find anything, so had to reboot again onto the same situation. I have searched for possible answers, and the best that I could get was to remove the safe boot options and go back to normal mode. The syntax to type was bcdedit /deletevalue {default} safe boot but it didn't work, same with bcdedit /deletevalue safe boot.
I am getting this : "An error occurred while attempting to delete the specified data element. Element not found."
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Jan 15, 2013
The problem is that when I boot my PC it will go black and restart after getting to the windows logo boot part. If I try Safe mode it will get to SYSTEM32DRIVERSDISK.SYS and then just bluescreens and restarts again.Before it got to CLASSPNP.SYS but I tried to rename it to CLASSPNP.OLD and now it didn't really change much. I also tried using this code but it just tells me that some files are corrupt and it cannot repair it.If I try the automatic repair option it will just try and repair for a couple of hours and then say it cannot repair and rebooting the PC.
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Jun 18, 2012
The problem is that when I boot my PC it will go black and restart after getting to the windows logo boot part. If I try Safe mode it will get to SYSTEM32DRIVERSDISK.SYS and then just bluescreens and restarts again.Before it got to CLASSPNP.SYS but I tried to rename it to CLASSPNP.OLD and now it didn't really change much. I also tried using this code but it just tells me that some files are corrupt and it cannot repair it.If I try the automatic repair option it will just try and repair for a couple of hours and then say it cannot repair and rebooting the PC.
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Sep 22, 2012
i just bought an asus u31s laptop a couple of weeks ago for school and all was great until today. it suddenly crashed and gave bsod. i was just on Internet or something, nothing special, but it had been running for a few hours. so now it won't boot up, it simply reboots constantly. i can't even get into safe mode. bios i can get into, but i'm unable to do anything, since it appears to freeze, when i get in there.
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Mar 14, 2012
Packard bell PC imedia something, radeon sapphire 5670 HD GPU upgrade, recent (Jan 2012) windows 7 64 bit custom install upgrade from vista 32 bit, during which I backed up all files on a Samsung external hard drive, then did a complete hard drive wipe install of windows 7, then put it all back on using software run by the Samsung drive. Went perfectly as planned. Other than that the PC was stock. One day playing Cod 8, screen inputs failed, then keyboard failed, then funny smell from PC tower, so I switched it off. After analysis, showed to be PSU fail. I took the opportunity to build a better PC, as this one is quite a few years old now.
So I only used the hard drive (WD6400AAKS)
Blu ray reader disk drive, memory card reader drive and Radeon GPU from the old PC
ASUS P8Z68-V LX mobo Overclocked intel i5 processor with artic cooling freezer 13 CPU fan Corsair TX650 PSU Antec DF-30 case with 4 led fans
All cables and such are new, and all plugged in correctly. When turned on the first time, all fans on, leds, and everything started as it should have, but No beep, monitor came on, instead of showing initial boot screen, asus version came up, then tried to boots windows, then just as the circles begging to circle the logo, it crashes, screen turns off, then on again, then back to asus screen, the windows screen crashes like before, then asks me to do startup repair or start as normally - No other options.
Every time I do this, it says it couldn't solve the problem, and restarts, then crashes, then restarts, then goes to startup repair option again. If I select start as normally, it just crashes again like before then loops back to startup repair option again. I have tried all options possible after the startup repair fails, including command prompt stuff, system restores, image restores, hardware diagnostics, basically everything. It either fails, then goes back to the startup repair loop, or tells me there are no problems with the hardware, then goes back to the startup repair loop.
I think my hard drive is corrupt, but signs have led me to believe its not completely corrupt - like it will see all the places and times on my hard drive to use when I select system restore, however after a fair time of trying each time, and with multiple possible restore points, it fails every time. I think all the other hardware is fine, and working as it should. I think some of the windows system files were damaged when the old PC's PSU blew while playing COD (it usually handles COD fine).
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Jun 29, 2012
I am having a nightmare with my Dell Latitude E4300 laptop. At the moment it runs a continuous loop of start up repair and will not allow me to even attempt to get into Windows 7 until this has been done. When it runs the test it stops, giving the error message no OS files found on disk. Everytime I restart this process just continues.It is a work laptop, so I do not have and windows recovery disks.To make matters even worse, before the startup repair loop the laptop wouldnt even let me into the Windows system, even in safe mode. After attempting to get into safe mode it would stop at the driver classpnp.sys. Further tests would also show up the error message 2000 0146.I am not technical at all, so am hoping this is going to make sense to someone who can explain it in very simple lanuage.Just to reconfirm, I do not have any windows recovery disks - and cannot access safe mode at all.
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