Black Screen, Screen Only Works In Safe Mode?
Aug 8, 2011
i have an HP Pavillion dv7 with windows7. It is less then 3 months old. Problem- Yesterday the screen went black while i was watching a video, but the sound kept going. so i restarted the computer, and the screen works until you get to the login screen it goes black again. SO i called customer service at hp, and we worked on it for an hour.THe one thing that seems to work is when i go to the device manager, uninstall the display adapters, and restsart in normal mode, then i go and reinstall the ATI device thing in the recovery manager, but everytime after i reinstall the ATI display device thing, it ends up going black a little while later again. lol
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Jul 26, 2012
Firstly I'm on Windows 7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Windows 7 GUI would load just fine and there I would be.
I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.
I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.
I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.
It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.
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Jun 21, 2012
I have a Dell Inspiron, not always but sometimes on start up it restarts to a black screen with a white cursor. Safe mode does work.I don't know why it sometimes does this or what makes it stop. I have tried just letting it try to load up for as long as an hour with no change, sometimes restarting has fixed it but sometimes (like now, it has done nothing no matter how many times I've tried).
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Jan 10, 2013
I have a Toshiba Satellite C655D laptop running Windows 7 Home Premium. Computer was working like a dream and has been for about a year now, when yesterday I booted up after running Windows update, like always, logged on like normal, only to see a blank screen with only my mouse cursor. Neither Ctrl+Alt+Del nor Ctrl+Shft+Esc work to bring up the Task Manager. I am able to boot into Safe Mode just fine, but of course unable to uninstall the Windows updates to the .NET framework.I have tried System Restore several times now, both from the Safe Mode and from the start-up recovery options accessed via F8 upon system startup. From the same menu, I have attempted Startup Repair but alas, Windows does not detect any problems (go figure, right? ).I have ran the Windows Memory Diagnostics Tool to check if my hardware was going bad, and upon completion, it rebooted, once again, to a blank screen after being prompted to log in. Mouse works, nothing else does. Upon pressing Ctrl+Alt+Del I am greeted with the following message after waiting roughly 5 minutes:"The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch."^Pressing ESC makes the message disappear along with my mouse, so that I am staring at a completely blank screen.I am on my friend's MacBook Pro right now, I'm really hoping someone can help, but I must admit I am reluctant to think so because someone once came to this board with the seemingly exact same problem and no one here was able to help him.Just to reiterate, I can boot up in Safe Mode, with or without Networking as well as accessing the Command Prompt. That's about all I can do.Edit: Now when I do a System Restore, I get this error message when it restarts (everything else is blank unless I restart in Safe Mode): However, when I try to navigate to this location either via Windows Explorer in Safe Mode or via the Command Prompt, one can clearly see that the location doesn't exist. I am confused.
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Jul 19, 2012
I have to load the safe mode for installing Steam after a crash. So I entered the advanced boot menu and chose Safe Mode with Networking. It started loading some .sys files. After a lot (I think it was loaded correctly) of .sys files my screen froze and after 3 seconds some weird blue dots appeared and (Left upper corner. Every dot was like 10x30 pixels) after some more seconds my screen turned black. No cursor, no login screen. How can I log in to the safe mode?
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Nov 7, 2011
I am experiencing the black screen issues with my new windows 7 lenovo laptop. when it starts normally, I can get to my user logon screen but when I select a profile the computer takes a moment to load through the welcome... part and then just a faint light blue screen with cursor. In normal mode I have a cursor but no button or keyboard functionality whatsoever. I can boot the computer into safe mode with full safe mode functionality.I have spent literally 3 days working on the issue. I have tried everything I can to this point. Re-installing my graphics driver, disabling it all together and trying a new boot, same result. I've deleted all user accounts and created new ones (as I said this laptop was brand new so I don't have a lot of personal data on it, none anymore) as well as checked my winlogon/ shell to verify explorer.exe. System restore and Boot repair are also not working to help the issue at all.
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Mar 29, 2012
My A200 has been upgraded to 4GB RAM, and Win7, worked fine for a while, then started randomly freezing with weird screen stuff (video not displaying properly). Power off only worked. Much frustration and removal of progs later, tried on safe mode - works fine. Safe mode with networking - works fine. Can plug it in (surefire way to get it to fault normally) and in safe mode it works fine, in normal mode, immediate fault.
Thought perhaps a horrible malware, did clean install from disc of win7, no change (except now, coz I deleted all the Toshiba drivers, the dvd drive is noisly lol). Can't load progs to run the damned thing properly because it won't run in normal mode, only safe mode. Tried formatting the hdd, but it won't let me (partitions) which I thought were reformatted during a clean install anyway?
Haven't tried changing the charger yet, because it works fine in safe mode, so I thought probably a software issue? Have tried minimal or "clean" normal boots, freezes immediately.
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Oct 15, 2012
i was using my HP 2711x last night and it was working wonderfully, and today i turn it on to do some homework and it doesn't show me the login screen, it's just black. and then i try it in safe mode and it works, what could be the problem? and can you explain step by step so i don't miss anything
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Oct 10, 2012
Earlier this week my HP desktop forced shutdown while browsing the Internet using IE9. Upon reboot the HP screen loaded, afterwards a black screen with a flashing cursor appeared. I had used CTRL+ALT+DEL function in which my computer rebooted.Showed the HP screen and immediately showed the black screen with a flashing cursor. Again no mouse cursor was available. I performed a diagnostics check in which the CPU, HDD, etc. checked out, restored BIOS to factory settings, even placing the HDD as priority 1. I inserted the Windows recovery disk and attempted a start up repair, and a restore point with no favorable results. Through the recovery disks command prompt I accessed all my music and documents, so I assume the hard drive is still functioning. I'm thinking as a last resort of performing a repartitioning of my hard drive and performing a clean install of Windows 7.
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Feb 13, 2011
Like the title says, my computer is stuck on a black screen.I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that.
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Dec 30, 2012
my laptop looks like it has a massive problem. i have been on various forums for advice but unable to solve - this is the problem
* it turns on & I CAN get into advanced menus
* it will not repair itself no matter what
* it will not go into any other modes , safe Etc....therefore I cannot restore to factory settings etc....
* ive Tried all tricks such as F8, Alt & F11 etc..... to get into advanced menu settings - all lead to the black screen
* everything i click on enter leads to a black screen - only a white curser appears.
its as if there is no way of accessing the computer disc/ hard drive in anyway from boot up. there is clearly a hardware problem but i cannot access anything internal beyond ordinary & advanced menus i just keep being led to the black screen & no activity. the menus work & that is all.
i run Windows 7 on a Dell inspiron 1564
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Dec 31, 2012
Can CMOS Setup Utilty fix my black/blue screen?
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Nov 25, 2012
i recently ran into a problem with starting up my computer. I have the blue screen of death. I've tried safe mode. It won't work. I would click safe mode it would load and then go back to the blue screen. I have a lenovo laptop and I'm not trying to pay 150-200 for it!
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Feb 25, 2012
Whenever I boot Windows 7, after it starts, instead of showing the login screen, it show a black screen with a movable cursor. Now, I can go into safe mode, and it works, but, hell, I can even put my password on that black screen, press enter and it will go into Windows and work just fine. But the thing is, it's supposed to show the login screen, not just a black one, so I'm a bit worried of what might be causing the problem, and whether or not it could expand into something worse.
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Jan 15, 2013
I discovered that besides VLC player on my laptop all the other video player are not able to work properly (meaning,, Windows Media Player 12, Cyberlink PowerDVD12 and WMPC are able to play only the audio, but not the video, it's just just black screen),, BUT with VLC is no problem playing any video format!! The thing is that I didn't have this problem previously,, all my video players were able to play all the same video files, which they can't now! I have the latest AMD Radeon HD video drivers installed. As I mentioned I didn't have this problem before,, with a previous versions of the AMD graphics card driver. This happened to my laptop a while ago already,, since I have this problem I updated my video drivers 5 or 6 times at least, and no change so far!Why am I assuming that the cause of my problem is the graphics card driver is, for ex. when I had just re- installed my windows (fresh! from Windows 7 to Windows 8),, the video playback was working, while the graphic card was running on the drivers provided by Microsoft! as soon as I am installing the driver for my model of AMD Radeon graphic card I am staring to have the problem.As I mentioned I have the problem for some time already, during this time I re-installed my Windows couple of time, plus I even changed the version of the windows (7to8), for the moment I have the last version of video driver installed, I haven't installed ANY codecs?
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Aug 29, 2012
My computer loads normally to the login screen. I enter my password and press enter.It displays the welcome message with the spinning circle thing, and seems to load correctly. When finished, it is at this point my screen goes black showing only the cursor which I can move. When I hover over where the taskbar should be, the screen dims a bit. When I move away from the 'invisible' taskbar, the screen brightens to it's original state. This leads me to believe that the desktop may be loaded, but for some reason is not displaying. After about a minute, everything displays and the computer works perfectly. Occasionally, there is not an issue, and the desktop loads perfectly, seconds after logging in.
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Apr 28, 2011
Ive had my laptop just over a year now, and have had no problem with it till yesterday. I recently installed a new printer and three days later all I get is the "blue screen of death" I have tried starting with repairs and it says there is no problem. I tried starting it up in safe mode, safe mode + networking, and safe mode + command prompt and continue to receive the blue screen.
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Oct 10, 2011
Not load past the welcome screen. we tried getting in on safe mode, that didn't work, she shut it off, waited, turned it back on, and it did the same thing, except finally after 15 minutes logged her into a temporary profile, without any of her files etc. how does she get back to her own profile to where her files are? and what can we do to troubleshoot this?
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Feb 22, 2012
My samsung R522 Windows 7 ultimate 32bits has started freezing on the welcome screen. And to add to that on the log in screen there is now no text in the popup boxes or for the account name. I have tried all safe modes, last known good configuration and with Samsung recovery 3 i have done a basic restore but nothing has worked. I would be open to a full system restore if i needed to but i would prefer not to.
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Feb 8, 2012
I have been getting BSOD errors whenever booting into regular mode. Safe mode is fine (I have tweaked the registry so I have sound in safe mode) My system specs are in my profile, but used Winaudit for full specs. The winaudit report in formatted text is too big for an attachment. I have 2 attachments to this post, including zipped up minidumps. Could my registry tweak for sound have something to do with this? Perfmon /report was run, but it says:
An error occured while attempting to generate the report. The system cannot find the path specified.
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Apr 25, 2012
My laptop hangs up/ freeze in normal mode. Now I can only open it on safe mode. I was only copy pasting some files couple days ago when it happened. I have to hold the power button to turn it off. I already tried system restore and reformatted it twice. I'm using HP Pavilion dm4-1160us, windows 7 64-bit.
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Feb 12, 2011
The computer i am running has been through a lot of stuff, and this morning it finally gave out on me, It blue screened and now will only start in safe mode, when i run it normally it allowed me to type my password then it freezes while saying welcome. and does not go past there sometimes it will restart or blue screen from there. runs fine though.
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Feb 13, 2013
One day i was on my computer and it crashed and since then every time i try and open up my computer normally it will reach the point where my user has to log in and cut out just before. Can still hear windows just my screen says "no connection with pc". Ive tried other wires/monitors and stuff and nothings worked.I have a Nvidia graphics card and ive tried completely removing my nvida files and reinstalling the drivers from the website. When i uninstalled the graphics driver it allowed me back onto windows normally except when i reinstalled the driver (on the normal version of windows not saftey) after the restart it went back to the same problems.
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Feb 26, 2012
Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.
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May 1, 2012
After attempting to start my PC in Safe Mode to uninstall a graphics driver, it loaded drivers normally only to crash a few seconds after displaying the logon screen, which immediately caused the computer to load Windows normally. This error has been repeated countless times with the same result.
I have only tried to start up 'normal' Safe Mode. Sometimes key strokes are accepted (one time I had enough time to start inputting my password), but mostly, Safe Mode loads drivers, flashes the logon screen, and crashes.
Any ideas/advice? I have had this computer for 3 years now and this is the first time I have tried to start it in Safe Mode. If it matters, it's a Studio 1737, 8 GB ram, etc., more details can be provided if necessary.
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Jun 26, 2012
Anyone had similar problems with The Sims 3 crashing computer to the safe mode screen? Been playing Sims on my laptop for couple of years and everything was fine until I installed a new game. Im not sure whether there is a windows update which is interferring or not. Anyone experience anything? There is nothing wrong with my graphics card and my fan isnt overheating. My dad works in IT and we have basically pulled apart the laptop and rebuilt it and it still crashes when The Sims 3 is installed.
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Sep 11, 2010
When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?
Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive
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May 16, 2011
I used clonezilla to copy the data on my laptop drive to an external 640gb drive I had. The cloning process went fine but when I went to boot on the 640gb drive I (expectantly) got a blue screen error. Now, the way to fix this would be to boot into safe mode and delete the drivers but for some reason every time I boot and press the f8 button it brings me into the Windows Error Recovery mode menu which has no options for safe mode and doesn't help at all.
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Dec 23, 2011
Well I am going to talk about this problem from the beginning my laptop was fine running on vista OS and when I heared about windows 7 I installed it and that went fine too 4 months later the laptop suddenly restarts at any time (browsing - playing games .. etc) I took it to a technical and he formatted it to windows XP then when I opened the laptop it restarted on loading screen (where the logo is displayed) I told the technical and he said that I should go to safe mode and restart from there I tried this and it worked a few weeks later and this method stopped working now I must go to safe mode and restart and go there again and restart ... etc now it is luck which opens it cause it works sometimes and sometimes not yesterday i re-installed windows 7 on another drive (not C:/) and to complete installation I must restart the computer now I must choose an operation system on startup so when i choose windows 7 it restarts on loading and the same on XP but I can acces safe mode in XP
My Laptop is toshiba satellite A300 - 4GB Ram - ATI Radeon Graphic card 1GB - 400 GB hdd
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Dec 28, 2011
My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened.
achine Specs-
OS
Windows 7 Ultimate x64
CPU
Intel Core i5-2500 CPu 3.30GHz
Motherboard
PH61A-P35 (B3)
Memory
8 GB
Graphics Card(s)
NVIDIA GeForce 7950 GT
[code]....
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Mar 21, 2012
I have a Sony Vaio VPCSB11FX/W laptop. I lock the screen (it's password protected too) and close the lid when I need to get up to do something else while using it. Usually, the blue Windows 7 lock screen shows up when I open the laptop, but just now, I got a black screen that wouldn't respond to any buttons, so I shut the laptop down manually by holding down the power button. When I booted up and logged in, I got the old 'Windows was shut down unexpectedly' message.
Just curious, why did I get the black screen? Also, the power button was green, which means it wasn't in sleep mode at all, and the laptop's fan was whirring loudly too. This has happened to me a couple of times before, and I usually wait at least 30-60 seconds for the black screen to respond before shutting down, though the fan makes a louder noise the longer I wait. This happened even though the lid was closed properly.
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