Computer Stuck At Black Screen With Flashing White Underscore?
Oct 21, 2012
Today I started up my pc and after the BIOS screen (the place where you can press f8-f11 for various options) it went to a black screen with a blinking underscore in the upper left corner and stayed there indefinitely. It did this even after reboot.
I tried using the diagnostic tool and everything it tested passed (including HDD). I did this test twice and the same results were produced.
I also googled for similar problems (one topic mentioned that the op disassembling his computer and physically tapping a chip on the motherboard caused it to work) but I have no experience with taking apart my computer and i do not want to break it accidentally. I did however chance upon a topic advising him to do a CMOS reset which apparently helped that op, so i looked through the various options on the BIOS page. There was one option (f10 I think) mentioning CMOS on its fourth sub-window, so i pressed the reset option but I'm mot entirely sure if I used the right function.
I uninstalled kaspersky pure and replaced kaspersky pure for kaspersky anti-virus yesterday, dont know if this was the cause. I am using windows 7 64 bit.
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Jul 22, 2012
I encountered this problem two days ago while using my computer (hp pavilion elite) and it sht off on it's own. I tried to restart and it won't boot windows. Just a black screen with a flashing cursor at the top. I searched all over these forums and haven't found a solution that works. So far I have done a restore point, tried to reinstall windows from a recovery disk, I've used command prompt to Fix the boot record. Diagnostics says my hard drive is fine and I can see the newly installed windows 7 on my hard drive via the recovery disk boot. But when I try to boot from hard drive it still goes black.
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Nov 22, 2011
I tried to shut down my Dell inspiron when it said it needed to update some things and not to turn it off. Without realizing it I pushed the off button and now, everytime I try to turn it on it just shows the Dell logo and then the windows logo and goes to q black screen with a flashing underscore in the top left
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Aug 4, 2011
A few days ago I made a clean wipe on my Toshiba laptop, and installed Windows 7 Home Premium x86 as my OS. After installing the OS on my laptop, I proceeded to let windows update check for automatic updates and install them. After installing some updates, I clicked to have my computer reboot. After rebooting it showed the Toshiba screen with the F2, F12 options but after that it goes straight to a black screen with a white underscore. I pressed the power button to turn off then back on my computer and proceeded to press first F2 but it went back to the black screen with a white underscore, then restarted again pressing F12 went to the black screen again, restarted one more time pressing F8 for safe mode but nothing works.
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Dec 23, 2011
My computer was working fine a couple days ago and all of a sudden got a terrible Trojan that would spam me with random IE ads. So I ran ad-aware and it got rid of the problem. I went to bed relieved but woke up to my computer in a black screen with just a single cursor "_" flashing. I figured it was a fluke and restarted. same problem.
So I decided to open up the computer and check the SATA drive connections. Everything looked fine but the problem still persisted. I decided that it could just be slot number 1 and moved it to slot 3. The computer would start up and go to desktop but all of my icons disappeared and the computer would just hang if I tried to open any file or go on the internet or any program.
Obviously, it was because the SATA drive was now in a new slot?? I'm not sure. But I put it back into slot 1 and went into the BIOS setup and sure enough, it was a "not detected" for slot 1. The main HDslot.
I tried to reset the BIOS using the jumper method and it still just hangs on black screen with cursor "_" flashing...
Specs:
- windows 7 ultimate edition
- Intel duel core @ 3.2ghz
- 4gb RAM
- Asus P5Q-PRO motherboard
- geforce 8800 GTX graphics card
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Jun 22, 2012
My Compaq laptop no longer has color graphics. When I go to a website it just shows black letters...I just bought a new battery from HP and can't figure out what is wrong..
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Sep 8, 2009
I was installing Windows 7 onto my laptop (previously vista) and install seemed to run smoothly (went past asking about. PC name, network etc) but after it said it was preparing for first startup, nothing boots. After restarting.. besides the startup Acer screen, there is only a black screen with a blinking underscore at the top left. Whats happening :S?
I've tried F2 and running a setup but it just shows me some specs and such
Btw it has 2.0 Ghz + 2GB ram x__x
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Sep 9, 2010
I just upgraded to Windows 7 on my Toshiba Satellite Special Edition laptop that came with Vista 64bit and the other night i downloaded iTunes 10 and told me to restart my machine so I clicked ok and then my laptop shut off and when it came back on the Toshiba screen came up as usual but seemed to stay on longer than normal then it goes to a black screen with a underscore that blinks for a few moments then becomes solid. Ive tried to use the "F" keys to get different boot options because i have the windows 7 ISO disc and a ubuntu disc that I could use but whatever i try my laptop wont process it just does the same thing over and over again and bever proceeds to the actually boot up windows.
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Apr 28, 2011
Recently did a new build, it's a couple months old now. Today I noticed that in between my MSI BIOS logo screen and the Win7 booting animation I get a flashing underscore on a black screen for maybe a second. I know this is a noob question but is this something normal I've just never noticed? The last time I saw something like this the system would only boot to a blinking underscore because the drive failed and I needed to replace it, so I'm a bit paranoid.
Mobo- MSI 890fx-GD70
CPU- Phenom II X4 970 (overclocked to 3.8 via multiplier only)
Ram- 8GB Crucial Ballistix ddr3 1333 (not overclocked)
HDD- Seagate 500GB Barracuda boot drive
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Jul 15, 2012
Recently I got this problem on my Acer Aspire 5742G where my laptop gets stuck on black screen with a flashing underscore at the top left corner right after the Acer splash screen. I can get into Bios but I can't get into safe mode (normally I could press F8 to get into Advanced Boot Options but this no longer works).
The problem started when I decided to try out Windows 8 Preview a few days ago. I managed to set up dual boot windows 7 home premium/windows 8 preview and it worked fine. But I only gave 20GB to the windows 8 partition and I decided I needed more. I thought it's a simple matter to transfer space by shrinking the volume of the win7 partition, format the new unallocated space and extend the volume of the win8 partition. But after I did this, all the partitions apart from the recovery one became "simple partitions" instead of "primary partitions". I don't know the difference between the two terms and I didn't think it was a problem so I just turned off the laptop once I finished with it. The next time I turned it on the problem started. Could this have caused problems with the hard drive? It's the only thing I can think of that caused the problem.
Unfortunately I can't find my recovery disc either.
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Feb 13, 2011
Like the title says, my computer is stuck on a black screen.I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that.
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Jan 20, 2010
when my windows 7 ultimate computer starts up, the screen flashes black, just for a second which is ok. But if i enable aero and use the aero effects then the computer screen flashes black for a second again, everytime i use any aero effect! e.g minimize, thumbnails, show desktop, open files.
I upgraded from windows vista.
my cousins also have windows 7 ultimate and they use the aero effects without any problems.
their computer has A NVIDA G-Force, but not sure about the model, although it will be quite new because they bought their computer a week ago.
is it because of my graphics card? i checked the windows 7 upgrade advisor and it said my graphics card is compatible.
my graphics card is :
VIA Chrome9 HC IGP Family WDDM, and i have a Intel Core 2 Duo E4300 @ 1.8Ghz(i've been meaning to overclock but my mobo's rubbish :$)
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Nov 8, 2012
I am having trouble with my Toshiba Sattelite MG45. When I turn it on, I get a black screen with a flashing cursor. I have tried the F8 method, nothing happens. Also, I am running Windows 7 with an Intel Core. I am by no means tech savy.
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Feb 15, 2012
system goes to a black screen with a flashing cursor.
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Oct 5, 2011
First off I have a Dell Inspiron n7010 system running Windows 7 Home 64bit
OK the other night I shut down my system and all seemed fine until next day. I went to reboot and got the normal Dell splash screen with both the Set Up (F2) and Boot (F12) options. After the Dell screen finished it then went to load Windows, but instead I got a Black Screen with Flashing Cursor. Can't move cursor at all.
On the Dell screen I can access the Set Up (F2) bios pages. I can also access the Boot Options (F12) Page. What I can not gain access to is the Restore (F8) menus.
I did not know to make any sort of boot disk or boot repair disk so I do not have either of these and I do not know of anyone who is using windos 7 that could make me one to use. Also Dell puts the rstore on the hard drive so onlyhave a MS Works CD and a Drivers & Utilities CD l ran the diagnostics utility but forgot to plug in my computer so when it was almost done the battery must have died so will redo the test later as tired tonight as been up half the night with this issue. But for memory the first 6 of the 8 memories areas it was scanning tested fine. Will post an update later today when Iget chance to run the whole thing again!!
I know others have had this screen. Is there a solution as have spent the last day or so googling it and seems very mixed results depending on the user and their own case with this black screen w/cursor.Some have said bad hard drive (I HOPE NOT THE CASE FOR ME AT LEAST!!!) Some have said bad mother board. Some have said virus or malware Some have referenced a software update both Microsofts and also specific computer companies. So what can I do to get to my files at least to back them up that is providing the drive is OK! I do know from the boot menu my hard drive is showing in the boot menus. Does this mean that the drives OK but maybe a corrupted boot area or something?
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Aug 15, 2012
I have an Acer aspire 5733-6607 with Intel Core i3 CPU 2.40GHz.
My mom was on it playing a game on the internet and stepped away to wash dishes when she came back it was on the black screen with the blinking cursor in the top left corner. I tried system repair disc, the recovery disc that it had me make when I first got the laptop and windows defeender offline nothing worked. I tried F8 and it goes to the black screen with acer and where I can press F2 or F12 and then back to screen with blinking cursor. I tried restoring default settings in the F2 menu also.
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Aug 11, 2011
Have my Dad's Fujitsu Esprimo laptop to uninstall Searchqu, Bandoo etc for him which were causing problems. That went fine, computer shut down and tried to install Windows updates. Now won't restart.Hangs on Fujitsu screen with options for "<ESC>: Diagnostic Screen, <F2>:BIOS Setup, <F12>: Boot Menu" and Blue progress bar. Progress reaches about 75% complete VERY slowly (hour) but then hangs on black screen with white cursor in top left corner. Been like that for 2 hours now.Have tried solutions from Google - click F2 then re-setting boot order in Bios to "default order", click F12 and choose different options, tried F8 for safe mode, but F8 doesn't do anything.I don't know if it's related to Searchqu, to the updates or if it's just a creepy coincidence and the computer itself is actually broken. He doesn't have a Windows7 installation cd.
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Oct 10, 2012
Earlier this week my HP desktop forced shutdown while browsing the Internet using IE9. Upon reboot the HP screen loaded, afterwards a black screen with a flashing cursor appeared. I had used CTRL+ALT+DEL function in which my computer rebooted.Showed the HP screen and immediately showed the black screen with a flashing cursor. Again no mouse cursor was available. I performed a diagnostics check in which the CPU, HDD, etc. checked out, restored BIOS to factory settings, even placing the HDD as priority 1. I inserted the Windows recovery disk and attempted a start up repair, and a restore point with no favorable results. Through the recovery disks command prompt I accessed all my music and documents, so I assume the hard drive is still functioning. I'm thinking as a last resort of performing a repartitioning of my hard drive and performing a clean install of Windows 7.
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Mar 12, 2012
I am stuck at a black screen with a white arrow you can move with your mouse. right click does nothing. heres what i tried so far just linking to another forum so its easier to see where i am at. really want to avoid having to reinstall windows.
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Feb 4, 2012
My Windows 7 machine is refusing to boot.
If I try to start it normally, it resets after the starting windows screen. If I try to use the other boot options (safe mode, etc), I get 'Windows is loading files' and then a black screen with a movable white cursor. The repair options all end up at the same black screen with cursor.
If I boot from the Windows 7 disc, after the 'press any key to boot from the DVD' screen, I don't get any options to install Windows, or select a language, I just get either the same starting windows > black screen with cursor, or the same list of repair safe mode options, all of which end up at the black screen with cursor.
If I boot from the Windows 7 recovery disc, after 'press any key to boot from the dvd' I get 'Windows is loading files', and then... the black screen with white cursor.
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Jan 28, 2013
I turn on my computer to eventually get a black screen with white cursor that will move around. The Toshiba insignia comes up beforehand as well as the windows four square icon then it is to this black screen and white cursor. I cant seem to get the computer to boot up from Windows 7 installation disc. Sometimes I also get a BOOTMGR image is corrupt. The system cannot boot. message as well. I imagine there is a solution of sorts as it seems many people have had a similar problem. I have a freind who maybe able to fix it seeing he is a computer programmer but that is not until the end of the week.
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Dec 7, 2011
So, Im doing a clean windows 7 install. Here are the facts: [code] After the final stage of the setup where you enter PC name, set the password, enter time settings etc, the setup restarts the computer for the 'final' time, final indeed.What happens is that after the Bios / device scan, Windows won't boot and it won't continue past the black screen with the white blinking _ showing in the top left.Could this be because C: has been 'occupied' (or set as master partition) by the 1480GB partition and won't boot from the 105GB partition where Windows was installed?It's so weird because the first two reboots go without problem, no need to F8 and manually select the disk rather than the USB pen or anything.. But on the final reboot, nothing.
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Nov 11, 2012
first I was facing BSOD. So I tried going in by every type of safe mode, But it doesn't work, I just go to a black screen with moving cursor and I can't Open the Task Manager.So I tried system restore, failed with the CD. Then I tried the Grub4dos thing It failed as well. It just brings me to the black screen with white cursor.Also when I start in safe mode, it stucks at classpnp.sys and after awhile It goes to BSOD and reboots. By the way this all started when I installed a game, Dishonored.
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Jun 14, 2010
I tried Linux yesterday, and wrote over my previous Windows bootloader files with GRUB.
I later that day (as I could not boot into Windows 7), I deleted the Linux partitions with Windows 7 DVD. Now, after BIOS I just get a white blinking border on a black screen.
I tried
bootrec /fixmbr
Success
bootrec /fixboot
Success
bootrec /rebuildbdc
Success
bootrec /scanos (Total identified Windows-installs: 0)
I also tried the "automatic" systemrepair (1st choice in the DVD menu, with no luck)
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Dec 18, 2012
it won't power up little blue light flashing, screen stays black.
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Jun 21, 2012
I have a Dell Inspiron, not always but sometimes on start up it restarts to a black screen with a white cursor. Safe mode does work.I don't know why it sometimes does this or what makes it stop. I have tried just letting it try to load up for as long as an hour with no change, sometimes restarting has fixed it but sometimes (like now, it has done nothing no matter how many times I've tried).
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Nov 16, 2012
Whilst playing Skyrim "it automatically detected Ultra High Settings on my AMD Radeon HD 7850 graphics card, with updated drivers" white lines began flashing, then odd shapes started appearing on the screen. I tried it in low quality and still the same problem. Surely such a graphics card would be able to handle Skyrim. I have no mods on texture packs and have not touched the files
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Dec 30, 2011
I just installed a new motherboard into my compaq preserio and when the computer starts up I am greeted with a black screen that says "loading operating system...". When I plug the original motherboard in I am greeted with a black screen, nothing happens after that. I have already installed the new motherboard's drivers but thats was when it crashed. I ran a diagnostic on it and it gave me error BIOHD 3, which I believe means that the drivers couldnt be found. So I am stuck at a stand still until I can find a fix.
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Jul 4, 2012
I have just bought a new ssd for my desktop and have winodws running on my old 500GB hard disk.I installed windws 7 home 64 bit on my new ssd and have winodws ultimate on my old HDD.I the booted it from my ssd and it ran fine then I formatted my HDD with the old winodws using mini-tool Partion and had to restart to format. The HDD did have a system restore Partion but my ssd did not, now when I boot from my ssd a white line just shows up In the top left corner.I have Tryed windows startuP repair but no luck.
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Dec 11, 2011
Attempted to run chkdsk after Windows Update failed. When I restarted computer to run chkdsk, I got the black screen with the flashing "_". No pointer, if I push crtl, alt, delete, it just attempts to reboot. No other key does anything. I have removed the battery, unplugged the computer, but still get the same results. I am unable to get any boot options when pressing F8. Unable to boot from Repair disk, either. Ran diagnostics in F12, which showed all fine
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Jan 7, 2010
My computer after trying to (stupidly) remove the SPTD driver so Daemon Tools would work. Is stuck on the black loading screen, even when loading from safe mode.
I tried removing the sptd driver, but only took out 1 of 2 files, the other not being removed properly. So i restarted (which worked) and restored my computer to an hour before i tried any of it. I could only log on in safe mode and i checked and saw that both drivers were there. So i turn off the computer and it was fine.
However, i tried to turn on the computer again later, but it got stuck on the black screen with just the mouse. I held the power button and retried,in safe mode, this time getting to my computer background, with nothing loading. I tried yet again and only got black screen. It says all my drives loaded and everything, including sptd, but nothing is loading.
What is wrong with my computer? I am not that good with them and cannot open it up without a lot of help if it is a hardware problem
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