Computer Stuck At Black Screen With Flashing White Underscore?

Oct 21, 2012

Today I started up my pc and after the BIOS screen (the place where you can press f8-f11 for various options) it went to a black screen with a blinking underscore in the upper left corner and stayed there indefinitely. It did this even after reboot.

I tried using the diagnostic tool and everything it tested passed (including HDD). I did this test twice and the same results were produced.

I also googled for similar problems (one topic mentioned that the op disassembling his computer and physically tapping a chip on the motherboard caused it to work) but I have no experience with taking apart my computer and i do not want to break it accidentally. I did however chance upon a topic advising him to do a CMOS reset which apparently helped that op, so i looked through the various options on the BIOS page. There was one option (f10 I think) mentioning CMOS on its fourth sub-window, so i pressed the reset option but I'm mot entirely sure if I used the right function.

I uninstalled kaspersky pure and replaced kaspersky pure for kaspersky anti-virus yesterday, dont know if this was the cause. I am using windows 7 64 bit.

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