When Boot Up Windows 7 / Only Get A Black Screen With White Cursor
Jan 28, 2013
I turn on my computer to eventually get a black screen with white cursor that will move around. The Toshiba insignia comes up beforehand as well as the windows four square icon then it is to this black screen and white cursor. I cant seem to get the computer to boot up from Windows 7 installation disc. Sometimes I also get a BOOTMGR image is corrupt. The system cannot boot. message as well. I imagine there is a solution of sorts as it seems many people have had a similar problem. I have a freind who maybe able to fix it seeing he is a computer programmer but that is not until the end of the week.
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Feb 4, 2012
My Windows 7 machine is refusing to boot.
If I try to start it normally, it resets after the starting windows screen. If I try to use the other boot options (safe mode, etc), I get 'Windows is loading files' and then a black screen with a movable white cursor. The repair options all end up at the same black screen with cursor.
If I boot from the Windows 7 disc, after the 'press any key to boot from the DVD' screen, I don't get any options to install Windows, or select a language, I just get either the same starting windows > black screen with cursor, or the same list of repair safe mode options, all of which end up at the black screen with cursor.
If I boot from the Windows 7 recovery disc, after 'press any key to boot from the dvd' I get 'Windows is loading files', and then... the black screen with white cursor.
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Nov 11, 2012
first I was facing BSOD. So I tried going in by every type of safe mode, But it doesn't work, I just go to a black screen with moving cursor and I can't Open the Task Manager.So I tried system restore, failed with the CD. Then I tried the Grub4dos thing It failed as well. It just brings me to the black screen with white cursor.Also when I start in safe mode, it stucks at classpnp.sys and after awhile It goes to BSOD and reboots. By the way this all started when I installed a game, Dishonored.
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Jun 21, 2012
I have a Dell Inspiron, not always but sometimes on start up it restarts to a black screen with a white cursor. Safe mode does work.I don't know why it sometimes does this or what makes it stop. I have tried just letting it try to load up for as long as an hour with no change, sometimes restarting has fixed it but sometimes (like now, it has done nothing no matter how many times I've tried).
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Jun 14, 2010
I tried Linux yesterday, and wrote over my previous Windows bootloader files with GRUB.
I later that day (as I could not boot into Windows 7), I deleted the Linux partitions with Windows 7 DVD. Now, after BIOS I just get a white blinking border on a black screen.
I tried
bootrec /fixmbr
Success
bootrec /fixboot
Success
bootrec /rebuildbdc
Success
bootrec /scanos (Total identified Windows-installs: 0)
I also tried the "automatic" systemrepair (1st choice in the DVD menu, with no luck)
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Mar 5, 2011
Alright, so my Acer laptop has been working fine with no problems at all since i bought it about 2 years ago. This was until yesterday where i turned it on, just to see no login screen, only a black screen with a moveable cursor
I tried ctrl+alt+delete didn't work
I tried to repair windows with the repair disc through a USB, didnt work. It said that windows couldn't automaticly fix the issue, in the log it said:
Problem Signature:
Problem Event Name: StartupRepairOffline
Proglem Signature 01: 6.1.76900.16385
Proglem Signature 02: 6.1.76900.16385
Proglem Signature 03: Unknown
Proglem Signature 04: 0
Proglem Signature 05: Autofailover
Proglem Signature 06: 8
Proglem Signature 07: BadDriver
I tried to restore to previous system points, but didn't have any for some reason
When i boot from the repair disc, i'm able to get into the menu where i chose OS, and found out that when i press Load Drivers, i'm able to access my HDD, where everything seems to be intact, already copied some important work stuff to a seperate HDD if *** won't get working
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Nov 28, 2011
I have purchased an OEM pc yesterday and I installed windows 7 x64 on it. Everything went great with installation. No errors or anything. But when I restarted my computer, after the motherboard splash screen a black screen with a blinking cursor top left appears and windows doesn't boot. But sometimes, especially when I wait a few minutes to turn it on it boots normally till I shut it down. It is so random.
My specs are:
Motherboard: gigabyte 970a d-3
Memory: CORSAIR 4GB VENGEANCE DDR3 1600MHZ CL9(*2)
CPU: AMD phenom ii x6 1100t black edition 3 .3ghz
GPU: Sapphire hd 6870 1GHZ
PSU:700watt
OS: Windows 7 Ultimate x64
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Nov 2, 2012
windows 7 on my laptop will not boot it goes to the toshiba screen then black with cursor in top left. i cannot go to safe mode or startup repair because when you hold F8 or any other key it just beeps. im trying to keep from trying the factory reset.
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Nov 2, 2012
windows 7 on my laptop will not boot it goes to the Toshiba screen then black with cursor in top left. i cannot go to safe mode or startup repair because when you hold F8 or any other key it just beeps. im trying to keep from trying the factory reset.
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Jul 29, 2011
I have been getting an alert that I have updates to windows 7, but they never seem to actually install. Tonight it didn't seem like my audio drivers were working anymore.On my other computer I realized that Custopack tools, which is a theme customization program that alters uxtheme.dll, wasn't working with the new service pack. So with this laptop I restored the default windows theme and rebooted, and got my audio back. However, I went to shut down, which would also install the update, and when I booted back up, Windows won't even start.I get past the bios, and then there's just a blinking cursor. The door on the CD-ROM works but the caps lock and num lock do not.
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Oct 5, 2011
First off I have a Dell Inspiron n7010 system running Windows 7 Home 64bit
OK the other night I shut down my system and all seemed fine until next day. I went to reboot and got the normal Dell splash screen with both the Set Up (F2) and Boot (F12) options. After the Dell screen finished it then went to load Windows, but instead I got a Black Screen with Flashing Cursor. Can't move cursor at all.
On the Dell screen I can access the Set Up (F2) bios pages. I can also access the Boot Options (F12) Page. What I can not gain access to is the Restore (F8) menus.
I did not know to make any sort of boot disk or boot repair disk so I do not have either of these and I do not know of anyone who is using windos 7 that could make me one to use. Also Dell puts the rstore on the hard drive so onlyhave a MS Works CD and a Drivers & Utilities CD l ran the diagnostics utility but forgot to plug in my computer so when it was almost done the battery must have died so will redo the test later as tired tonight as been up half the night with this issue. But for memory the first 6 of the 8 memories areas it was scanning tested fine. Will post an update later today when Iget chance to run the whole thing again!!
I know others have had this screen. Is there a solution as have spent the last day or so googling it and seems very mixed results depending on the user and their own case with this black screen w/cursor.Some have said bad hard drive (I HOPE NOT THE CASE FOR ME AT LEAST!!!) Some have said bad mother board. Some have said virus or malware Some have referenced a software update both Microsofts and also specific computer companies. So what can I do to get to my files at least to back them up that is providing the drive is OK! I do know from the boot menu my hard drive is showing in the boot menus. Does this mean that the drives OK but maybe a corrupted boot area or something?
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Oct 20, 2009
I have a problem when booting up Windows 7.
When I boot, I see the 4 particles, but after that, i get a black screen with my mouse cursor, but that's all.
If i wait for about 7 minutes, i get the login screen and everything works fine.
I haven't installed anything or done anything that could cause this.
Is this normal? I hope not because i hate waiting :P
I have read some other topics that seemed to be almost the same problem as mine. Some say you have to get a new videodriver. have done that, didn't
work. Restoring to a restore point didn't work either.
Any suggestions?
EDIT: Forgot to say, it is a dual boot (win xp/win 7) (maybe usefull information)
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Mar 20, 2012
I'm having regarding my Dell with Windows 7 x64. Initially I got the message "Loading PBR for descriptor 2... Done". That's all it said, and did not continue to boot. I researched the error message and found many users with similar problems that solved it by booting the Windows 7 dvd and running bootrec.exe from the command prompt, so I attempted this. I tried bootrec with the /fixmbr, /fixboot, and /rebuildbcd options. After trying to fix my problem with bootrec, the "loading pbr" message no longer appears, all I get is a blank screen with a blinking cursor after the BIOS. I'm not sure what the problem or solution is at this point. I'm not sure if I've made things better or worse. I tried running chkdsk /r but it won't run, complaining that the disk is write protected. Edit: I just realized that System Recovery Options is showing "Operating system: Unknown on (Unknown) Local Disk"
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May 12, 2012
Been having 9 RootKit issues popping up on our Laptop found by the AVG scan for about a month now. I wanted to just do a complete Restore to get things running normally again. Problem is I have a huge amount of pics on there that are not backed up. Been trying to come up with a quick & easy way to do it.Did a Google search the other day & read that I could use a Bridged USB-USB cable & transfer the pics to our PC. Went to Best Buy to get it & they told me that the Belkin Easy Transfer Cable would do it. Well, I attempted to run the thing last night (I don't think it was even doing what I wanted) and now the laptop will not boot at all.There was an error message (that I didn't write down) on it when I got up this morning & now all I get is a black screen with the arrow cursor on it.
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May 8, 2011
I have a HP netbook running Windows 7 Starter edition that I only had for about 2 months anyways this morning I started it up and got the HP logo screen briefly and then a black screen with a white cursor in the top left hand corner. I can get to the BIOS menu and I have tried restoring to default but that didn't do anything. I then unplugged ac adapter and battery and help power button down for a min. and then put battery and ac adapter back in and started it.
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Aug 4, 2011
A few days ago I made a clean wipe on my Toshiba laptop, and installed Windows 7 Home Premium x86 as my OS. After installing the OS on my laptop, I proceeded to let windows update check for automatic updates and install them. After installing some updates, I clicked to have my computer reboot. After rebooting it showed the Toshiba screen with the F2, F12 options but after that it goes straight to a black screen with a white underscore. I pressed the power button to turn off then back on my computer and proceeded to press first F2 but it went back to the black screen with a white underscore, then restarted again pressing F12 went to the black screen again, restarted one more time pressing F8 for safe mode but nothing works.
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Feb 19, 2012
Win7 (64 bit) will not boot into regular or safe mode, after log in I get a black screen w / cursor, and that is it. I believe the registry is corrupted. I attempted a repair with the win7 disk, that did not help.
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Jul 17, 2011
I get only black screen with mouse cursor. As mentioned in some blog I went the registry through ctrl+alt+Del key. went to winlogin and had not found on other key on shell excepting explorer.exe. Hence did not delete any keys.
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Jul 5, 2011
I have a laptop that came into my shop last week, an HP G62 with Windows 7 Home Premium 64-bit. The user needed immediate file recovery which was done without a problem, and then I went to town on fixing the issue.The customer reported a "memory error" popping up before they shut the computer down. Upon restart, Windows would only load to a black screen with the mouse cursor. I've encountered this in the past and through various methods, such as CTRL+ALT+DEL or Startup Repair, but this one has eluded me for some time.No matter what I do, I can not get anything to launch on this computer. Windows from the hard drive, Windows from the install CD, built in Startup Repair, and Windows in every single startup mode all returns a black screen with the cursor. No shortcut keys seem to do anything.
I have also connected it to an external monitor to see if that was an issue, and it wasn't. I have tried UBCD to no avail, it just doesn't start. I have tried BartPE with a Window XP Pro install and received a blue screen.I have connected the hard drive as an external and run virus and malware scans with no issues found. I have tried to run CHKDSK, but the drive hangs about halfway through. The files, however, are all accessible and able to be moved/removed, but it does not allow me to change permissions. I have heard about this being a permission error, but I have had no luck in that department.The cd-rom drive works as I have just tried Paragon Partition Manager to use the boot corrector, however, it seems to be to no avail either.MemTest turned up no errors. Just to be sure I ran it with each memory stick going solo, same results.
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Jul 28, 2011
I woke up this morning and restarted my computer. When it restarted all I got was a black screen with a cursor. I've tried safe mode, and normal mode. I've tried startup repair which goes to a "windows file are loading" screen then once its fully loaded goes back to a black screen with a cursor. I've put in the install disk, and boot from it. It does the exact same thing as the repair start up. Which eventually just leads me back to a black screen with a cursor! What can I do? Nothing is working!!
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Nov 5, 2012
my Win 7 laptop is starting up and then going to a black screen with movable cursor. When I hard reboot it, I am brought to a screen recommending that I restore it. This happens every time I switch on and sometimes when the laptop goes to idle.
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Mar 12, 2012
I am stuck at a black screen with a white arrow you can move with your mouse. right click does nothing. heres what i tried so far just linking to another forum so its easier to see where i am at. really want to avoid having to reinstall windows.
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Jul 26, 2010
I'm having some problems with my PC, and suspect it MAY be related to Windows 7. Yesterday I was using my PC and it started crashing. It would either freeze, show me a blue screen error and reboot, or just flat out reboot. I believe the problem is one of three possible things: Windows 7 problems, bad motherboard, bad CPU. I've been using this PC in this configuration with no changes since November, 2009 when I upgraded my PC, and haven't had any problems with it until recently. I have an upgrade disc, and I always do the Clean Install option. I tested it with different video card & sound card configurations, and with a single memory stick in different ports, etc. I've also downloaded and ran Seagate's SeaTools program to do a hard drive check and it came out clean. No matter what hardware configuration I tried, it still crashed. It would work for about 5 minutes, then crash. Strange thing is, it would not crash if it were in safe mode, which led me to believe it was a problem with Windows or possibly some drivers.I tried to do a system restore and, as usual, it didn't help at all. I finally decided to just try and wipe the hard drive and do a clean install. Every time I try to install Windows 7, it goes through the install process until it gets to the last step, reboots, then when the progress bar is about 3/4 of the way through, I just get a black screen with my mouse cursor. I can move the cursor, but can't do anything else. Hitting CTRL+ALT+DEL does nothing. i've tried installing it at least 4 times and always get the same result. I also tried installing the 32-bit version of Windows 7, same thing. When I install an older copy of Windows XP Pro that I have, it will install but that's about it. It won't let me install my video drivers or do much else with it.
This setup has been working without issue since November, 2009. I've not even opened the case in at least 6 months, and don�t install a ton of new programs. Haven't installed anything in the last 2 weeks. The main reason that I suspect a possible problem with the motherboard is that I have had a problem where, when booting up the PC, I get a very quiet tone during the POST test, then I get the usual *beep* and it boots up. There was a problem for a while where it wouldn't boot up, and I would just shut it down & restart it and it worked fine. More often than not, it would boot and work with no problem, so I didn't bother doing a warranty return on it. I've been looking through the forums here and I've tried recovering the boot record as outlined here: MBR - Restore Windows 7 Master Boot Record - Windows 7 Forums
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible I'm able to move the cursor but do nothing else I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check:[URL]from there it moves back to the black screen with the cursor I again restarted and booted in safe mode this time I was then able to reach windows and tried to do a system restore to an earlier point When i did this i was greeted with this error [URL]Finally here is my harddrive just in case [URL]I exported my full system info so please let me know if more info is necessary
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
[code]....
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Apr 29, 2011
I have a Dell Vostros 230 and I am running Windows 7. Yesterday I accidentally downloaded Search toolbar. After deleting everything possible I downloaded Autoruns to see what was in my start up. After Autoruns ran for a second the pc then shut down and has had the black screen with cursor every since. I put the reinstallation disk in to repair and can't get system restore to work.
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Jul 12, 2011
A few nights ago I came home to my Win 7 64 bit desktop frozen in a busy state. Windows was running, but the cursor was indicating busy and the computer was locked up. After 10 minutes of waiting for it to respond (hitting Ctrl+Alt+Del or Ctrl+Shift+Del had no response), I did a hard reboot (held down power button until the computer restarted). When the computer booted back up - I saw a "Resuming Windows" screen rather than "Starting Windows." Windows did load, and while everything appeared to run fine (Start menu would open and cursor was okay), no programs would open after clicking on them, and task manager would not appear. Fed up, I did another hard reboot. This time, Windows did not boot. The Windows 7 logo appears, gets very dim, and after a while a 0xed (Unmountable boot volume) BSOD appears and the computer restarts.
The fun really begins when trying to launch Windows Setup, any of the three safe modes, or last known good configuration. In the safe mode scenarios, safe mode never loads (gets hung up while loading drivers). For last known good configuration, I get the same BSOD. The really interesting part is Windows Setup. Windows setup loads (you see the loading bar), and then goes to a black screen. After a while (15-60 minutes), a cursor appears on the screen. You can move the cursor around - but that's it. Ctrl+Alt+Del has no effect. I've left the computer on for 24+ hours at this point - nothing else happens. I have a separate Windows 7 64 bit repair CD as well as a Windows 7 64 bit ERD CD. When forcing the computer to boot off the CDs, the same exact scenario occurs. Windows Setup loads...then black screen. Booted off an Ubuntu live CD - the harddrives (I have three) are all fine. Data is okay, SMART tests all pass. If I could just get to a place where I could run something like chkdsk or some fixboot commands - I'd probably be okay. But anytime I try to boot/run some Windows based software - everything goes to crap.
My next step (which I will probably work on tonight/tomorrow) is to remove the harddrive that has Windows installed on it (a ~70 GB hdd), hook it up to another computer through a USB cable system that will make it look like an external harddrive, and hopefully run chkdsk on it that way. I'm posting here to see if anyone has any suggestions or ideas though. It blows my mind that whatever is wrong with my Windows installation is somehow blocking a windows repair disc from loading.
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Jun 26, 2011
for some reason I can't even get into windows 7, after I get pass the screen that says "asus" , my laptop brand, It goes into a black screen with a blinking cursor in the left hand corner like this:
I'm unable to do anything at that point, it just blinks. I can't even boot into safe mode now, the only think I'm able to get into is the Bios Setup Utility menus and Asus' express gate, which is just a media/internet/gaming/skype thing that doesn't allow .exe files to run...
This came factory installed so I don't have a windows 7 disc to help run fixes or anything.
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Aug 15, 2012
I have an Acer aspire 5733-6607 with Intel Core i3 CPU 2.40GHz.
My mom was on it playing a game on the internet and stepped away to wash dishes when she came back it was on the black screen with the blinking cursor in the top left corner. I tried system repair disc, the recovery disc that it had me make when I first got the laptop and windows defeender offline nothing worked. I tried F8 and it goes to the black screen with acer and where I can press F2 or F12 and then back to screen with blinking cursor. I tried restoring default settings in the F2 menu also.
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Sep 27, 2012
I turned on my computer tonight and before booting it started scrolling text saying deleting corrupted files and scanning files etc...this went on for at least 10-15 minutes and then when it was done it said "Starting Windows" like normal, then brought me to a black screen that said "Preparing to configure windows...do not turn off your computer". That message disappeared after a few seconds and left me with a black screen with a mouse cursor. In the bottom right hand corner of the screen is a power button, bottom left is ease of access button and bottom center it says Windows 7 Home Premium.
I can't do anything with this. I've restarted numerous times, and I've tried restarting in Safe Mode and it still brings me to this point every time. I've also tried using system restore and startup repair through the advanced settings from pressing F8 during boot up.
PS. I did not upgrade my version of windows or anything...Windows did install some updates last time I turned off the computer I think.
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Jul 26, 2010
suspect it MAY be related to Windows 7. Yesterday I was using my PC and it started crashing. It would either freeze, show me a blue screen error and reboot, or just flat out reboot. I believe the problem is one of three possible things: Windows 7 problems, bad motherboard, bad CPU.
I�ve been using this PC in this configuration with no changes since November, 2009 when I upgraded my PC, and haven�t had any problems with it until recently. I have an upgrade disc, and I always do the �Clean Install� option. I tested it with different video card & sound card configurations, and with a single memory stick in different ports, etc. I�ve also downloaded and ran Seagate�s SeaTools program to do a hard drive check and it came out clean. No matter what hardware configuration I tried, it still crashed. It would work for about 5 minutes, then crash. Strange thing is, it would not crash if it were in safe mode, which led me to believe it was a problem with Windows or possibly some drivers.
I tried to do a system restore and, as usual, it didn�t help at all. I finally decided to just try and wipe the hard drive and do a clean install. Every time I try to install Windows 7, it goes through the install process until it gets to the last step, reboots, then when the progress bar is about 3/4 of the way through, I just get a black screen with my mouse cursor. I can move the cursor, but can�t do anything else. Hitting CTRL+ALT+DEL does nothing. I�ve tried installing it at least 4 times and always get the same result. I also tried installing the 32-bit version of Windows 7, same thing.When I install an older copy of Windows XP Pro that I have, it will install but thats about it. It wont let me install my video drivers or do much else with it.
Heres my PC info:
Motherboard: MSI NF750-G55
CPU: AMD Phenom II X2 550 Black Edition
Memory: 4GB (2 x 2GB) G. Skill DDR3 1600 SDRAM
Hard Drives: 1 TB Seagate & 350GB Western Digital
Power Supply: Cooler Master 500W
This setup has been working without issue since November, 2009. I�ve not even opened the case in at least 6 months, and dont install a ton of new programs. Havent installed anything in the last 2 weeks. The main reason that I suspect a possible problem with the motherboard is that I have had a problem where, when booting up the PC, I get a very quiet tone during the POST test, then I get the usual *beep* and it boots up. There was a problem for a while where it wouldn�t boot up, and I would just shut it down & restart it and it worked fine. More often than not, it would boot and work with no problem, so I didn�t bother doing a warranty return on it.
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