Computer Boots Up With Black Screen And Cursor
May 18, 2012
my computer boots up to a black screen with a mouse. The problem is, when I boot from anything or into any option I get this. Safe Mode gets me black screen, so does booting from a Win 7 Recovery disk, everything puts me in a black screen with cursor. At first it will show Windows logo on the screen, with loading bar, then cuts out, and cursor pops up. That's it.Also, when I try to boot normally, it hangs at Windows logo, then flashes a quick blue screen then reboots.
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible I'm able to move the cursor but do nothing else I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check:[URL]from there it moves back to the black screen with the cursor I again restarted and booted in safe mode this time I was then able to reach windows and tried to do a system restore to an earlier point When i did this i was greeted with this error [URL]Finally here is my harddrive just in case [URL]I exported my full system info so please let me know if more info is necessary
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
[code]....
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Sep 27, 2012
I turned on my computer tonight and before booting it started scrolling text saying deleting corrupted files and scanning files etc...this went on for at least 10-15 minutes and then when it was done it said "Starting Windows" like normal, then brought me to a black screen that said "Preparing to configure windows...do not turn off your computer". That message disappeared after a few seconds and left me with a black screen with a mouse cursor. In the bottom right hand corner of the screen is a power button, bottom left is ease of access button and bottom center it says Windows 7 Home Premium.
I can't do anything with this. I've restarted numerous times, and I've tried restarting in Safe Mode and it still brings me to this point every time. I've also tried using system restore and startup repair through the advanced settings from pressing F8 during boot up.
PS. I did not upgrade my version of windows or anything...Windows did install some updates last time I turned off the computer I think.
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible. I'm able to move the cursor but do nothing else. I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check: [URL] from there it moves back to the black screen with the cursor. I again restarted and booted in safe mode this time. I was then able to reach windows and tried to do a system restore to an earlier point. When I did this i was greeted with this error [URL]. Finally here is my harddrive just in case [URL]. I exported my full system info:
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
System Model DH67BL__
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, 3292 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. BLH6710H.86A.0076.2010.1115.1959, 15/11/2010
SMBIOS Version 2.6
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
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Oct 7, 2012
but I was given it used from the previous owner and later found out it was refurbished. It is a Gateway NV53A. I have always had issues with BSOD's and Windows errors, and most of them either driver or memory related. I fixed and updated all drivers, but never did anything about memory except maybe some tests and they all came out fine. 3 days ago, I was using my PC just browsing a Web page and suddenly the screen went black. I thought it was the lcd, but I closed the lid to see if it would go into standby mode and it just stood there powered on and frozen... The only way it would react was if I manually turned it off holding power button.
Sometimes it does boot up, sometimes it gets farther than others. What I mean is, sometimes it gets past the Gateway logo and crashes there, sometimes it boots up to to the home screen, and sometimes it doesn't even boot... How far it gets depends on how long the PC has been turned off. Odd I know... Anyways, I found out my motherboard requires ram with 1066mhz fsb whereas the current ram sticks it has installed are 800mhz.... I was told new ram with 1066mhz would fix my issues and allow my PC tu boot and run fine as it always did, but I just wanted to be sure that's my Issue, and I also wanted to know how come the computer ran fine (with the exception of BSOD's and some errors occurring every now and then) before and now suddenly I'm screwed. I'm currently using two 2GB DDR3 Ram memory sticks. The brand and model of each stick is Nanya nt2gc64b88b0ns-cg
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Mar 29, 2012
I have a gateway computer that is infected with a virus. I was able to load the computer in safe mode a couple of times before it no longer loaded login screen for my computer. Now when I cut the computer on there is only a black screen with a white blinking cursor. I have the avira rescue cd and have changed the seetings to boot straight from the cd rom but even after running the rescue disc the computer will not allow me to use the (f) function keys. When I press down on any of the (f) function keys there is a beeping sound but no action. I tried to use a windows reboot cd made from another computer but it does not load on the start up like the avira resue disk does.
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Dec 8, 2012
what could be wrong with my computer i hit the power button and it start and it says start windows normally but when i click on it after is says windows is starting it goes to a black screen with the cursor i can move the cursor but nothing else. it goes to the black screen before it will let me even log on to my computer
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Feb 11, 2012
I was all good working on my computer when I decided to restart my computer because "rocketdock" (a dock program) didn't open a folder and gave me the "open with" dialog instead.
Background:- I've installed a lot of updates recently, including SP1. The windows is customized i.e. some files are edited. I used tune up registry cleaner, which caused a problem in Chrome, so I used a command found on the Internet, it made tons of errors (which was mentioned by the one who suggested the command) and the computer CPU was fully loaded, the command was replacing files, or something like that. When I remember the command I'll post.
PS: "Ctrl+Alt+Delete", "Ctrl+Shift+Esc", and "Ctrl+L" don't do anything. PS2: Safe Mode loads into the same screen.
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Feb 25, 2012
I have a gaming laptop asus g71g with windows 7 loaded on it. When I try to boot up it gets to right before the windows symbol would load and the screen just goes black but the comp stays on.
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Sep 14, 2010
A few weeks back the PC would not wake up from it's sleep mode so I turned it off and it fixed the problem but now when I turn the PC on it boot's and I hear the 'MS jingle' but I am looking at a black screen, after hitting the restart button it start's up and I get the massage the PC was not closed down properly what mode do I wish to start it in, I have checked the task manager before closing down a number of times and there has been nothing running at close down?
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May 28, 2012
I recently formatted my main drive (upgrading from Vista to Win. 7), and it worked perfectly.It asked to install some updates, including my graphics card and everything else.Then it restarted, and updated a few registry settings ( I think somewhere around 5600-56000, alot more than a few lol), and it black screened when it came to the login screen. I tried logging in, and I could hear the sounds and everything else, so I think it's the graphics card that's the problem.I tried booting into safe mode and uninstalling/reinstalling the graphics driver, but it still black screened.I checked almost every other topic about this, and I tried everything but it didn't work, but i'm still open to more common suggestions.
Right now, i'm just running on the on-board graphics in normal boot mode.System Specs:OS Version: Microsoft Windows 7 Home Premium, 64 bitProcessor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 7Processor Count: 4RAM: 6078 MbGraphics Card: NVIDIA GeForce GT 120, 1024 MbHard Drives: C: Total - 280139 MB, Free - 253850 MB; D: Total - 420255 MB, Free - 420153 MB;Motherboard: Acer, EG45MAntivirus: None, I will be adding Kaspersky later.
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Oct 19, 2012
I can boot windows seven but the screen goes black when i select my user icon and the mouse pointer is visable and moves but nothing is there to click. I can get into taskmanager but there is nothing i can do there either. I have lost my instal/upgrade disk. This was an upgrade from vista.
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Dec 6, 2012
I bought my acer recovery and system discs and loaded them everything went smooth untill the end put last disc in and it loaded it and then said windows will complete installation after restart then it shut off and restarted the lil wii fii light came on and blue disk light blinks but nothing on screen?
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Feb 13, 2013
So this started out as a driver issue - I couldn't seem to install the updated drivers for my ati radeon hd 5 series (I don't have access to my actual specs right now) video card no matter what I tried. Each time it would seemingly revert to the awful on-board graphics and I would have to perform a system restore to correct it. Rinse and repeat. Eventually, I tried one forum poster's recommendation of updating my bios, which managed to bork the computer so bad that it broke the system restore function altogether. So, time to reinstall windows.The computer is a dell xps9100 and didn't come with a windows 7 cd, so I restored to the factory image of windows 7 through the advanced boot menu. It seemed to work, but when it rebooted I got the windows logo and then nothing (black screen, no cursor).
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Dec 13, 2011
I tried a registry tweak to fix my home networking issues and came up with a major fail. Long story short, I changed the rpcedptmapper value and the system won't boot.I put the HDD in a cradle and it won't get recognized. HP in all their wisdom, sets the recovery disk to obliterate the entire HDD even if you created a separate boot partition
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Oct 15, 2012
i was using my HP 2711x last night and it was working wonderfully, and today i turn it on to do some homework and it doesn't show me the login screen, it's just black. and then i try it in safe mode and it works, what could be the problem? and can you explain step by step so i don't miss anything
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Mar 17, 2012
then the desktop finally loads. It only lasts about 60 seconds before BSOD'ing again. Safe Mode seems ok, but I was in the process of typing up this thread when safe mode shut down on me randomly. I've tried restoring to earlier points and running malware scans. Minidumps are included.
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Dec 5, 2011
I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says "This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Apr 29, 2012
I'm having black screen with cursor only on my laptop! I just restarted my computer because there was a message prompt from my antivirus (AVG) to restart to finish the update. When it restarted all I got was a black screen with cursor only. Same thing happens when I boot to safe mode. Start up repair and system restore cannot fix it automatically. I even tried the crtl+alt+delete. doesn't work either. I'm using dell n4010, windows 7.
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May 8, 2011
I have Sony Vaio which is just 1 yr old. About a week before, I installed the latest updates windows 7. When I started the windows, I was able to log into the windows. But then, the system was very slow. So, I turned down the laptop. After that, a message appeared "A disk error occurred. Press Alt+Ctrl+Del". When I press it, the same message appeared. I tried to go from the safe mode and there is a blank scree with a cursor. I cannot do anything with the cursor. No right click. No task bar and even tried pressing shift 5 times. Every step leads me to the same screen. I even tried to get to the vaio recovery for setting it into the default factory settings.
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May 18, 2012
i have a hp pavilion dv6z-6c00 running windows 7 home premium 64-bit and it's messed up. a week ago i let the battery run out and when starting it up again, i noticed the windows logo page was in a version close to safe mode. right after, instead of going to the log-in page, all i got was a black screen. left it like that for a while and no change. i then proceeded to restart the laptop numerous times and i still got the same thing. sometimes with a cursor but more so without. i have looked online for solutions and have read multiple incidents where it could be a problem with the start-up with my processes. yet i have not found one closely resembling my situation. some solutions recommended doing some diagnostics and memory tests to find out more info. i would try that with the built-in windows version and it would get hung up at 99%. the bios version to test memory only allowed the short version. some mentioned to go into safe mode, yet i do not even have access to the f8 menu. it just goes through the loading and keeps beeping until i let go of the key. some say to start a system recovery but when i try that, it actually loads with the regular windows logo screen but thats about it; it stays there without doing anything else. i really need help on this because i seriously don't know what else to do. i just got the laptop a couple months ago and to run into this really sucks.
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Mar 9, 2012
I have a Sony Vaio VPCSC laptop that I have owned for about four months. In these four months, I have experienced boot issues once before that was resolved by a lucky guess on my part. I have had the blue screen of death about four times before as well. This problem occurred when I was installing a game on my laptop. I had just agreed to the EULA when I went to go turn off my bittorrent. Just then, my computer froze, giving the familiar white-transparent screen with the circular loading cursor. I waited for it to load, and when it didn't, I went off for about thirty minute to do other things to pass the time. When I came back and it was still frozen, I manually shut off the computer. When I booted up again, the Windows Error Recovery screen appeared, after which I selected Start Windows Normally. The Starting Windows animation ran and then afterwards my screen shut off for about three seconds, came back on with solely the black screen and the cursor. After a second the brightness dimmed. I am left with the black screen and the cursor, which occasionally will be the cursor accompanied by the circular loading cursor, much akin to this [URL] but with the Windows 7 cursor. The entire time, my hard drive indicator is lit. Last night I just left the black screen running, and when I woke up, it was the BSOD.
I restarted and then tried every boot option in the advanced boot options menu. The only one that brings me something besides the black screen is system recovery. In system recovery, Startup Repair runs its course and does nothing, System Restore does nothing because I have no restore points (I know, I know, my bad), System Image Recovery cannot find any system images, Windows Memory Diagnostic simply restarts the computer, and Command Prompt works, seeing as when I click it, it opens.
So, from my own assumptions, I think my hard drive is shot, which is frustrating since I have only had this laptop for four months. I've already had two prior laptops that had hard drive crashes within the first year. I have looked at the other threads about this, yet none of them have helped me, because I do not own a Windows 7 disc, or any disc of that sort.
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Dec 23, 2011
I havn't booted up my computer in about 4 months. It was working fine before. Anyways the motherboard screen will come up and after that it will go to a black screen with a blinking cursor on the screen "most of the time" sometimes it's just a black screen. I can't boot into safe mode. I have made sure in the bios that the boot order is correct. I can't boot from CDrom. Is my harddrive bad and if my hard drive is bad shouldn't it still be able to boot from CDrom? that's what doesn't make sense to me.
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Nov 22, 2012
i have install software yeshield from http://yesshield.com/ ...after i restart it....my laptop have black screen with cursor only after 'welcome' screen....how to fix it....,.i recently do restore point and this is not solved my problem.
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Jul 18, 2012
I am getting the black screen with just the cursor. I have tried to boot up in safe mode and I still get nothing. I have tried to put in my windows 7 disk and do a repair and that does not work either.
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Feb 28, 2011
I installed Windows 7 Service Pack 1 a few days ago, and it's been running since then without any problems. However, just yesterday I fell victim to the "Black Screen of Death". I was about to pop out for a few hours, so I exited the game I was playing to turn my machine off. Despite the game being in Windowed mode, where I could happily see the taskbar, once the program closed my entire screen went black. The cursor was present, but I couldn't do anything - not even Ctrl Alt Del.
I reset the computer with the reset switch on the tower, and it loaded back into Windows without issue. Everything looked OK, so I shut it down normally. When I came back a few hours later and turned on the machine, the real problems began. Everything boots fine, including the "Welcome" screen you get from W7 just before hitting the desktop. But instead of the desktop, I get a black screen and a mouse cursor.
Fortunately, safe mode still worked, so I went straight online to search for a solution. One of the articles I read blamed SP1, and said that uninstalling it had fixed the problem for them. So, in safe mode, I uninstalled SP1. SP1 uninstalled successfully, and my desktop returned! But once everything started loading, my Avast alerted me to a possible rootkit. I opted to delete the file, and was asked to perform a boot-time scan, which I agreed to.
I restarted the machine, and Avast's boot-time scan kicked in. It found nothing. Once the scan had finished, Windows restarted and the problem returned. Black screen, mouse cursor. This seems to be a common symptom of a variety of problems, so I have tried:
- The Prevx tool released in 2009 when this problem cropped up. No joy.
- Checking that Windows isn't looking for multiple monitor displays. It isn't.
- Uninstalling the video drivers, disabling the card, and using a different card with different drivers.
- HKLM regedit to ensure there wasn't a Localhost where there shouldn't be, and that explorer.exe was correctly listed. Everything was fine.
- I've run a Malware Bytes, Spybot, and Avast scan (full, thorough) all of which found nothing.
- I've simply sat and waiting at the black screen, for 15 - 20 minutes with no activity.
Ctrl Alt Del doesn't work, neither does Ctrl Shift Esc. The only thing I can do is reset the machine to prompt a "Windows didn't load properly" screen and go into safe mode. I have one last suspicion to try when I get home from work, and that's disabling / uninstalling the audio drivers. But if that fails, I'm out of ideas.
Windows 7 Professional 64-bit
Intel i7 920
6GB RAM
Radeon 5850 HD
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Feb 19, 2012
Win7 (64 bit) will not boot into regular or safe mode, after log in I get a black screen w / cursor, and that is it. I believe the registry is corrupted. I attempted a repair with the win7 disk, that did not help.
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May 14, 2012
I have a sony vaio vpceb11fm laptop. the moment i turn it on i get the vaio sign and then a black screen with a flashing cursor on the top left hand corner i tried f10 to recover the system but come across the same problem.
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Oct 16, 2012
When I start my computer, the windows logo animation happens, and then it goes to a black screen with a cursor in the middle. I have done startup repair a few times, and the first time it did something, but now when I try it says there there are no problems. I cannot start it in safe mode either. One major problem is that there are files that I really need for a school project on this computer. So, is there anything I can do to recover the files and fix my computer?
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Jul 17, 2011
I get only black screen with mouse cursor. As mentioned in some blog I went the registry through ctrl+alt+Del key. went to winlogin and had not found on other key on shell excepting explorer.exe. Hence did not delete any keys.
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