Windows 7 Boots But Then Black Screen With Mouse?
Oct 19, 2012
I can boot windows seven but the screen goes black when i select my user icon and the mouse pointer is visable and moves but nothing is there to click. I can get into taskmanager but there is nothing i can do there either. I have lost my instal/upgrade disk. This was an upgrade from vista.
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Dec 13, 2011
I tried a registry tweak to fix my home networking issues and came up with a major fail. Long story short, I changed the rpcedptmapper value and the system won't boot.I put the HDD in a cradle and it won't get recognized. HP in all their wisdom, sets the recovery disk to obliterate the entire HDD even if you created a separate boot partition
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May 28, 2012
I recently formatted my main drive (upgrading from Vista to Win. 7), and it worked perfectly.It asked to install some updates, including my graphics card and everything else.Then it restarted, and updated a few registry settings ( I think somewhere around 5600-56000, alot more than a few lol), and it black screened when it came to the login screen. I tried logging in, and I could hear the sounds and everything else, so I think it's the graphics card that's the problem.I tried booting into safe mode and uninstalling/reinstalling the graphics driver, but it still black screened.I checked almost every other topic about this, and I tried everything but it didn't work, but i'm still open to more common suggestions.
Right now, i'm just running on the on-board graphics in normal boot mode.System Specs:OS Version: Microsoft Windows 7 Home Premium, 64 bitProcessor: Intel(R) Core(TM)2 Quad CPU Q9300 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 7Processor Count: 4RAM: 6078 MbGraphics Card: NVIDIA GeForce GT 120, 1024 MbHard Drives: C: Total - 280139 MB, Free - 253850 MB; D: Total - 420255 MB, Free - 420153 MB;Motherboard: Acer, EG45MAntivirus: None, I will be adding Kaspersky later.
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible I'm able to move the cursor but do nothing else I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check:[URL]from there it moves back to the black screen with the cursor I again restarted and booted in safe mode this time I was then able to reach windows and tried to do a system restore to an earlier point When i did this i was greeted with this error [URL]Finally here is my harddrive just in case [URL]I exported my full system info so please let me know if more info is necessary
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
[code]....
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Sep 27, 2012
I turned on my computer tonight and before booting it started scrolling text saying deleting corrupted files and scanning files etc...this went on for at least 10-15 minutes and then when it was done it said "Starting Windows" like normal, then brought me to a black screen that said "Preparing to configure windows...do not turn off your computer". That message disappeared after a few seconds and left me with a black screen with a mouse cursor. In the bottom right hand corner of the screen is a power button, bottom left is ease of access button and bottom center it says Windows 7 Home Premium.
I can't do anything with this. I've restarted numerous times, and I've tried restarting in Safe Mode and it still brings me to this point every time. I've also tried using system restore and startup repair through the advanced settings from pressing F8 during boot up.
PS. I did not upgrade my version of windows or anything...Windows did install some updates last time I turned off the computer I think.
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Dec 6, 2012
I bought my acer recovery and system discs and loaded them everything went smooth untill the end put last disc in and it loaded it and then said windows will complete installation after restart then it shut off and restarted the lil wii fii light came on and blue disk light blinks but nothing on screen?
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Feb 13, 2013
So this started out as a driver issue - I couldn't seem to install the updated drivers for my ati radeon hd 5 series (I don't have access to my actual specs right now) video card no matter what I tried. Each time it would seemingly revert to the awful on-board graphics and I would have to perform a system restore to correct it. Rinse and repeat. Eventually, I tried one forum poster's recommendation of updating my bios, which managed to bork the computer so bad that it broke the system restore function altogether. So, time to reinstall windows.The computer is a dell xps9100 and didn't come with a windows 7 cd, so I restored to the factory image of windows 7 through the advanced boot menu. It seemed to work, but when it rebooted I got the windows logo and then nothing (black screen, no cursor).
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible. I'm able to move the cursor but do nothing else. I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check: [URL] from there it moves back to the black screen with the cursor. I again restarted and booted in safe mode this time. I was then able to reach windows and tried to do a system restore to an earlier point. When I did this i was greeted with this error [URL]. Finally here is my harddrive just in case [URL]. I exported my full system info:
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
System Model DH67BL__
System Type x64-based PC
Processor Intel(R) Core(TM) i5-2500 CPU @ 3.30GHz, 3292 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date Intel Corp. BLH6710H.86A.0076.2010.1115.1959, 15/11/2010
SMBIOS Version 2.6
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
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Oct 15, 2012
i was using my HP 2711x last night and it was working wonderfully, and today i turn it on to do some homework and it doesn't show me the login screen, it's just black. and then i try it in safe mode and it works, what could be the problem? and can you explain step by step so i don't miss anything
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Feb 25, 2012
I have a gaming laptop asus g71g with windows 7 loaded on it. When I try to boot up it gets to right before the windows symbol would load and the screen just goes black but the comp stays on.
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Sep 14, 2010
A few weeks back the PC would not wake up from it's sleep mode so I turned it off and it fixed the problem but now when I turn the PC on it boot's and I hear the 'MS jingle' but I am looking at a black screen, after hitting the restart button it start's up and I get the massage the PC was not closed down properly what mode do I wish to start it in, I have checked the task manager before closing down a number of times and there has been nothing running at close down?
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Oct 8, 2009
SO i jsut got a limited edition windows 7 ultimate 64bit cd and i previously has windows 7 64bit rc installed and when i install the disc i just got it installs fine and everything but when it restarts it goes to the finishing installation and then it starts to boot up but gets stuck at blk screen with the mouse. I have had this problem before with windows 7 rc but all i had to do was just start it in safe mode then shut it down from there and start it back up it normal mode and it worked, but this i cannot do that.
I go to safe mode and it goes to applying settings screen (doesnt do this in normal mode like it should) but it says it cannot finish this in the safe mode... so yeah... I am getting pretty mad because this is the final version of the software and it shouldnt have this problem.
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May 18, 2012
my computer boots up to a black screen with a mouse. The problem is, when I boot from anything or into any option I get this. Safe Mode gets me black screen, so does booting from a Win 7 Recovery disk, everything puts me in a black screen with cursor. At first it will show Windows logo on the screen, with loading bar, then cuts out, and cursor pops up. That's it.Also, when I try to boot normally, it hangs at Windows logo, then flashes a quick blue screen then reboots.
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Oct 7, 2012
but I was given it used from the previous owner and later found out it was refurbished. It is a Gateway NV53A. I have always had issues with BSOD's and Windows errors, and most of them either driver or memory related. I fixed and updated all drivers, but never did anything about memory except maybe some tests and they all came out fine. 3 days ago, I was using my PC just browsing a Web page and suddenly the screen went black. I thought it was the lcd, but I closed the lid to see if it would go into standby mode and it just stood there powered on and frozen... The only way it would react was if I manually turned it off holding power button.
Sometimes it does boot up, sometimes it gets farther than others. What I mean is, sometimes it gets past the Gateway logo and crashes there, sometimes it boots up to to the home screen, and sometimes it doesn't even boot... How far it gets depends on how long the PC has been turned off. Odd I know... Anyways, I found out my motherboard requires ram with 1066mhz fsb whereas the current ram sticks it has installed are 800mhz.... I was told new ram with 1066mhz would fix my issues and allow my PC tu boot and run fine as it always did, but I just wanted to be sure that's my Issue, and I also wanted to know how come the computer ran fine (with the exception of BSOD's and some errors occurring every now and then) before and now suddenly I'm screwed. I'm currently using two 2GB DDR3 Ram memory sticks. The brand and model of each stick is Nanya nt2gc64b88b0ns-cg
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Mar 17, 2012
then the desktop finally loads. It only lasts about 60 seconds before BSOD'ing again. Safe Mode seems ok, but I was in the process of typing up this thread when safe mode shut down on me randomly. I've tried restoring to earlier points and running malware scans. Minidumps are included.
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May 7, 2011
Okay so I was just on my computer and it was being a little slower at responding than usual and then it froze so I had to hol the power button to turn it off. When I turned it back on it came to a black screen with my cursor sitting there. I can move the cursor around but cannot use ctrl+alt+del to open task manager. Safe mode leads to the same problem. Safe mode with networking also leads to the same problem. I don't have a restore point so system restore is out of the question. I tried startup repair but it said there were no problems detected. I ran a memory test to try to find problems and it came up with nothing. I looked around the Internet for solutions but only found solutions for people who could access task manager.
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Dec 13, 2012
[code] This info above is not for the PC in trouble.I have an ACER laptop and it all of a sudden went to a blue screen and then tried to reboot to a black screen with mouse pointer only. Tried my win 7 upgrade CD to see if I could repair and it only loads to the same end. No options are asked for.The blue screen has appeared a couple of times and states a unusable boot sector. I would like to run a checkdisk but cannot find one to put on a memory stick with a minimal operating system.I have tried all the reboot choices, F8, F2 and F12.I tried to use an old windows XP install CD and when I select install it says a HDD can not be found.
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Jul 12, 2011
A few nights ago I came home to my Win 7 64 bit desktop frozen in a busy state. Windows was running, but the cursor was indicating busy and the computer was locked up. After 10 minutes of waiting for it to respond (hitting Ctrl+Alt+Del or Ctrl+Shift+Del had no response), I did a hard reboot (held down power button until the computer restarted). When the computer booted back up - I saw a "Resuming Windows" screen rather than "Starting Windows." Windows did load, and while everything appeared to run fine (Start menu would open and cursor was okay), no programs would open after clicking on them, and task manager would not appear. Fed up, I did another hard reboot. This time, Windows did not boot. The Windows 7 logo appears, gets very dim, and after a while a 0xed (Unmountable boot volume) BSOD appears and the computer restarts.
The fun really begins when trying to launch Windows Setup, any of the three safe modes, or last known good configuration. In the safe mode scenarios, safe mode never loads (gets hung up while loading drivers). For last known good configuration, I get the same BSOD. The really interesting part is Windows Setup. Windows setup loads (you see the loading bar), and then goes to a black screen. After a while (15-60 minutes), a cursor appears on the screen. You can move the cursor around - but that's it. Ctrl+Alt+Del has no effect. I've left the computer on for 24+ hours at this point - nothing else happens. I have a separate Windows 7 64 bit repair CD as well as a Windows 7 64 bit ERD CD. When forcing the computer to boot off the CDs, the same exact scenario occurs. Windows Setup loads...then black screen. Booted off an Ubuntu live CD - the harddrives (I have three) are all fine. Data is okay, SMART tests all pass. If I could just get to a place where I could run something like chkdsk or some fixboot commands - I'd probably be okay. But anytime I try to boot/run some Windows based software - everything goes to crap.
My next step (which I will probably work on tonight/tomorrow) is to remove the harddrive that has Windows installed on it (a ~70 GB hdd), hook it up to another computer through a USB cable system that will make it look like an external harddrive, and hopefully run chkdsk on it that way. I'm posting here to see if anyone has any suggestions or ideas though. It blows my mind that whatever is wrong with my Windows installation is somehow blocking a windows repair disc from loading.
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Mar 15, 2010
installed windows 7 ultimate(tried both 64 and 32 bit) to my pc. but after installation when it reboots for the 1st time, it shows a black screen with the mouse pointer. i waited 1/2 hour but no use.my pc config core2quad q6600, asus P5KVM, 2 gb ddr2 ram, nvidia 9600gt 512mb and 380 gb seagate hd also when i try to boot in safe mode it says that windows have to start normally for the first time.i installed it over xp sp3 by formatting the c drive.i have reinstalled it atleast 6 times but no change.
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Sep 6, 2012
I am running Windows 7 Home Premium.All of a sudden, it has stopped starting up without me installing anything new.I gets past the bios, shows the Windows logo and then before the login page appears, the screen goes black and only has the mouse pointer (which I can move around curiously!).I have tried doing Startup repair, loading in Safe Mode, loading with lower screen resolution, loading with Last Known Good Configuaration, done a memory scan: they all lead to the same result.I don't think it is an issue with the Hard Drive because I can still hear it spinning, also, I am able to pull files off it when I plug it in to my USB (using an adapter). Also, Windows loads to some point and it would get stuck at the bios if it was.Don't think it is the graphics card or I wouldn't be able to see anything that I see up until that point including the mouse pointer.I have tried using Google but many places have left this unresolved or the problem is not exactly like mine.
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Jun 5, 2012
When I boot up my computer going into the starting page since there is a guest acccount aand a admin I can only see my mouse and a blackground I don't understand computers that much but
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Aug 28, 2012
So i have windows 7 64 bit pc that loads fine with one setup but then when i go set it up for another person in my office all i get is black screen with mouse and thats it.
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Apr 11, 2012
yesterday when i was making log out from my computer, there is no log out screen!! just black screen and mouse cursor, and when i did restart again , no logon screen appears or no any thing in screen , just black screen and mouse cursor too.I was tried every thing and no difference :safe modestartup repairrestore to some point (i dont have a point)upgrade windows or reinstall iti think the things maybe was made this poblem are :i was edited userinit.exe value from registry by deleting the comma from the end of its value. i used Windows 7 manager to make some clean and fixes some things on computer.
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Sep 13, 2011
Today i noticed that after my windows 7 logon screen i get a black screen with only my mouse pointer on it. i already tried restoring to a day before the problem but same thing happenswhat can i do to fix it? seems to me that the problem started after i installed hotspot-shield i guess it cameout with some driver installer but i dont know which onesi waited on the black screen and it seems to start windows after 10 mins which is way longer than usual and thats my problem its anoying. what else can i do? i already did the restoring point process. and start up restore, and memory disk checkup.
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Apr 11, 2011
So i came home and turned on my computer, when it didn't wanted to go further than to the Login Screen, when i got my Black Screen and i could only see my Curser. What to do? Format it?
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Dec 29, 2009
Recently my computer has not been loading windows 7 up intill the login screen. I get to see the little circle color things swirl around with the "Loading Windows" text, but were the login screen usually appears, I get a totally black screen with a movable mouse pointer. It is a brand new rig with 4g RAM (2g sticks) and I am running the 64 bit version but wounder if this is causing the problem.
Also when I try to do a system restore using the windows disc, I must first go into the settings (by pressing DEL on start up), then set my bay drive to boot first rather then my SATA to get the "Press any button to boot from disc... " prompt. Otherwise windows will ignore the disc. However when I load the disc and try to go into restore points, there are none to choose from.... I have no clue what to do and am willing to just install windows complelty again ext.
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Aug 7, 2011
My laptop didn't reboot wen i restarted it.. so i decided to recover using the recovery disk.. But wen it reached the last cd, the recovery failed. So i decided to choose to delete all files.. after formatting, wen I reboot it appears, BOOTMGR missing. so I used windows 7 cd installer, planning to reinstall my OS.. i restarted, reboot on cd/dvd, then "windows loading" appears.. after that black screen with appears.. wmouse pointer appears.. Laptop: toshiba A665 OS: windows 7 home premium
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Nov 22, 2009
I wanted to upgrade from Vista to 7, but I didn't want all of my programs to save. I bought an external HDD, and put all of my games and programs which I didn't want to get lost into the HDD. Then, I reinstalled Vista, so I had no data on my PC, but only on my external HDD.
After that, I installed Windows 7. Everything went well, until I had to boot my PC. It said it was loading windows (7), and than the screen turned black, and I haven't seen nothing exept of the mouse curser.
What could the problem be and how could I fix it?
I think the internet drivers are lost too. How can I reinstall them to have my web working?
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Jan 18, 2010
Any one experienced a problem with Acronis 2010.
Didn't had time to look in to it, hope you guys can save me some time.
I used the Acronis 2010 System Cleanup for the first time. My windows 7 stopped responding, and I had to do hard reset.
After reset windows boots as far as black screen with mouse cursor.
I can move the mouse and Caps Lock respond, but that about it.
Same in safe mode.
Had no luck with Sys Restore, Boot recovery, Chkdsk didn't find any problems.
Ram Fine, swapped dims, memtest pass.
Didn't had time to do more.
System Info:-
Windows 7 x64 Enterprise.
UD5, I7 920, 12GB RAM, 260gtx
x2 750 in Raid 0
x4 1TB blacks in Raid 5
I have 4 days old system image, but I like to know what went wrong.
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Oct 20, 2009
I have a problem when booting up Windows 7.
When I boot, I see the 4 particles, but after that, i get a black screen with my mouse cursor, but that's all.
If i wait for about 7 minutes, i get the login screen and everything works fine.
I haven't installed anything or done anything that could cause this.
Is this normal? I hope not because i hate waiting :P
I have read some other topics that seemed to be almost the same problem as mine. Some say you have to get a new videodriver. have done that, didn't
work. Restoring to a restore point didn't work either.
Any suggestions?
EDIT: Forgot to say, it is a dual boot (win xp/win 7) (maybe usefull information)
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Aug 29, 2012
System: Win7x64 pro, 32gb RAM, Asus Z77, i7 2600k. Normally boots in less than 60 secs Now, today it will boot to a Black Screen with a movable white mouse arrow (not a blinking cursor).
BUT ONLY if the NIC is enabled and the LAN cable is connected. If I unplug the lan cable or disable the NIC in the BIOS it boots fine. Additionally, if I leave the NIC enabled but unplug the lan cable until AFTER it boots to the desktop, I'm fine. (Thus, I can't assume it's a driver issue. Something is happening upon boot via the network.)
I've looked in the Event Viewer and can find where I have to power off the system via a hard reset and I can see errors when it boots and it sees the NIC unplugged but I can't find anything else.
Something else, it only happens on my User Account. I created another account (aptly called Black Screen) and it booted fine with the NIC enabled and plugged in.
I'm running NIS2012, updated and have done a full scan twice now.
Finally, thinking it was a startup service/program under my original user account I used msconfig to disable all non MS services and disable every startup. It still booted to a Black Screen w/cursor if the NIC was enabled and plugged in. Furthermore, Safemode w/o networking is fine but safemode w/networking has the same problem. BUT ONLY IF THE NIC IS PLUGGED IN AT BOOT - NOT AFTER THE BOOT.
Edit: updated Malwarebytes - scanned and found nothing. Used MS Security Essentials - scanned and found nothing.
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