Black Screen With Mouse Pointer After Windows 7 Logo?
Sep 6, 2012
I am running Windows 7 Home Premium.All of a sudden, it has stopped starting up without me installing anything new.I gets past the bios, shows the Windows logo and then before the login page appears, the screen goes black and only has the mouse pointer (which I can move around curiously!).I have tried doing Startup repair, loading in Safe Mode, loading with lower screen resolution, loading with Last Known Good Configuaration, done a memory scan: they all lead to the same result.I don't think it is an issue with the Hard Drive because I can still hear it spinning, also, I am able to pull files off it when I plug it in to my USB (using an adapter). Also, Windows loads to some point and it would get stuck at the bios if it was.Don't think it is the graphics card or I wouldn't be able to see anything that I see up until that point including the mouse pointer.I have tried using Google but many places have left this unresolved or the problem is not exactly like mine.
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Dec 13, 2012
[code] This info above is not for the PC in trouble.I have an ACER laptop and it all of a sudden went to a blue screen and then tried to reboot to a black screen with mouse pointer only. Tried my win 7 upgrade CD to see if I could repair and it only loads to the same end. No options are asked for.The blue screen has appeared a couple of times and states a unusable boot sector. I would like to run a checkdisk but cannot find one to put on a memory stick with a minimal operating system.I have tried all the reboot choices, F8, F2 and F12.I tried to use an old windows XP install CD and when I select install it says a HDD can not be found.
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Mar 15, 2010
installed windows 7 ultimate(tried both 64 and 32 bit) to my pc. but after installation when it reboots for the 1st time, it shows a black screen with the mouse pointer. i waited 1/2 hour but no use.my pc config core2quad q6600, asus P5KVM, 2 gb ddr2 ram, nvidia 9600gt 512mb and 380 gb seagate hd also when i try to boot in safe mode it says that windows have to start normally for the first time.i installed it over xp sp3 by formatting the c drive.i have reinstalled it atleast 6 times but no change.
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Sep 13, 2011
Today i noticed that after my windows 7 logon screen i get a black screen with only my mouse pointer on it. i already tried restoring to a day before the problem but same thing happenswhat can i do to fix it? seems to me that the problem started after i installed hotspot-shield i guess it cameout with some driver installer but i dont know which onesi waited on the black screen and it seems to start windows after 10 mins which is way longer than usual and thats my problem its anoying. what else can i do? i already did the restoring point process. and start up restore, and memory disk checkup.
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Dec 29, 2009
Recently my computer has not been loading windows 7 up intill the login screen. I get to see the little circle color things swirl around with the "Loading Windows" text, but were the login screen usually appears, I get a totally black screen with a movable mouse pointer. It is a brand new rig with 4g RAM (2g sticks) and I am running the 64 bit version but wounder if this is causing the problem.
Also when I try to do a system restore using the windows disc, I must first go into the settings (by pressing DEL on start up), then set my bay drive to boot first rather then my SATA to get the "Press any button to boot from disc... " prompt. Otherwise windows will ignore the disc. However when I load the disc and try to go into restore points, there are none to choose from.... I have no clue what to do and am willing to just install windows complelty again ext.
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Aug 7, 2011
My laptop didn't reboot wen i restarted it.. so i decided to recover using the recovery disk.. But wen it reached the last cd, the recovery failed. So i decided to choose to delete all files.. after formatting, wen I reboot it appears, BOOTMGR missing. so I used windows 7 cd installer, planning to reinstall my OS.. i restarted, reboot on cd/dvd, then "windows loading" appears.. after that black screen with appears.. wmouse pointer appears.. Laptop: toshiba A665 OS: windows 7 home premium
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Dec 13, 2011
I tried a registry tweak to fix my home networking issues and came up with a major fail. Long story short, I changed the rpcedptmapper value and the system won't boot.I put the HDD in a cradle and it won't get recognized. HP in all their wisdom, sets the recovery disk to obliterate the entire HDD even if you created a separate boot partition
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Jun 18, 2012
Upgraded to Windows7 Bit32 from Vista on HP desktop machine. The only thing I get is a black screen after the startup and a mouse pointer, but nothing else.
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Dec 8, 2011
When I boot my computer, I see "Starting Windows". The screen then goes black and the mouse pointer shows up in the middle. The mouse does not move.I inserted my Windows 7 disc and went into repair. I tried a restore and a repair. Nothing happened. I should note that also my mouse pointer was not functioning at this time, either. That is, the pointer was in the center and the mouse was not moving.I hear the fan going on, eventually it stops making noise, not to be confused with the computer shutting off. I guess you call that more of an "idle sound".I checked the connections. Unplugged and replugged in the mouse. No luck.
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Mar 3, 2012
My mother in law has an acer aspire 5732Z, yesterday she was fiddling with the touch pad sensitivity and suddenly her screen went black. Each time she tries restarting, she gets the windows 7 startup screen, but just before getting to the log in screen, the screen goes black. The mouse pointer is still on the screen and she can hear that the computer is still on. But besides that, nothing can make it start up properly.I have tried talking her through safe mode startup, but that didn't do anything. She has pulled out the battery and restarted, which does nothing either.
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Jun 8, 2012
Computer is frozen, black screen with movable mouse after splash logo. Same happens in safe mode. The log in screen never shows up. The computer sounds like its loading at that point, but nothing ever comes up. I can get into ubuntu. This happened after updating my graphics card nvidia. I have dual monitors. Windows 7 64 bit Home Premium, HP Pavilion p6107c Desktop.
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Mar 27, 2011
I would like to replace my elusive, puny little white mouse pointer with a big, bold black one. Win 7 is an all-singing, all-dancing clever stuff, i'm told so am thinking there must be a way of doing this as opposed to buying third-party software.
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Feb 5, 2011
I recently had my laptop crash on me, I recently returned from Iraq and lost all of my recovery disks for vista, so I decided to upgrade to windows 7. I purchased an oem install, and got win7 installed and working, but it decided to stop working for me. When I try to start windows normally the computer reboots until I choose to do a startup repair, when I choose startup repair it "loads", I see the activity bar, and then it goes away and I end up with a black screen and pointer. I haven't really gotten anything installed that I can't reinstall, so I tried to reinstall win7 and end up with the same as if I try startup repair, I get nowhere.
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Aug 21, 2011
I have dell lap top and when turning it on everything starts normally but when it goes into window mode all I see is the pointer.
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Apr 5, 2012
i have a Hp Pavilion g6 it use to start normally now it does this i need i can do anything i dont know what to do and im scared
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Nov 19, 2011
I'am running windows 7 professional. When i boot the PC, i have no trouble up to the point of the windows logo. When this disappears my screen (SyncMaster 913n) keep displaying the text "optimal screen resolution is 1280x1024 60 hertz" and then i dont see anything else than that. Even if i change the screen resolution to 800x600 i get the message. My GFX is 8800 Geforce GT with the drivers 285.62 (64Bit) same issue. Everything was working fine earlier today, then after a reboot i got this issue. The computer is a clean re-install so can their be missing some drivers besides the GT 8800 that can make the problem?
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Jan 24, 2012
today i was working on the PC when the power got down for a second, i started the pc and the power blinked again, so i just waited 30 mins or so and i turned on the pc again, but this time it only got to the color balls that form the windows logo, showed the "please wait" message with a black background to finally led me to a black screen with the windows 7 ultimate logo on the bottom center, a button with some accesibility options to the left and the red button to turn off and reset the machine,i cant do anything more, Ctrl+Alt+Supr doesn't work or the windows key+R. starting in safe mode doesn't change anything neither.
my specs are:
Intel core 2 duo 2.4 ghz
2 gb RAM
250 GB HDD
geForce 9500 gt
PS: i didn't install or configure anything before the second time the power got down, and after the first one the pc started fine.
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Jan 14, 2010
Basically my laptop was working fine last night. I turn it on this morning and after the windows logo appears the screen goes black. However i can see and move the mouse cursor still.I tried pressing f8 at the beginning of the start up, and tred to repair my problem using the windows 7 repair features, but it didn't work, annoyingly i forgot to set a restore point as well so i can't try that.When i go into safe mode the exact same thing happens, but with the mouse being slightly more pixelated and blocky.I've got a Windows 7 Premium 32 bit disk which i purchased from Windows, but when i load that up it tells me that to install it i need to log into windows, which i obviously can't.I'm using a HP G70-120EM, i've had it for just over 12 months (Annoyingly exactly a week after the warranty is void) and like i mentioned, i've been using Windows 7 premium 32 bit for the past 2 months
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Feb 7, 2013
My laptop is hp-dv6-3122tx with ATI 5650 and intel hd switchable graphics.Recently my laptop started giving me a black screen after the windows logo. I was having some issues with my GPUs too.Sometimes my ATI card was not coming up in the device manager and i was only using intel HD. i have noticed that when that happens i can't see my laptop charging icon changes to plugged in mode even though i plug in the charger , but the laptop was of course charging perfectly . But recently i found my ATI card back in device manager and it was working pretty well. But after exactly a week I started getting some white lines appearing in the display too. With that knowledge i assumed that the black screen issue is a counter-product of the GPU issue. I used safemode to uninstall all the GPU drivers. Then i can log into windows and work normally and windows detects the GPUs and install the plug and play drivers. After they install it i can restart the pc and work normally. But once a shut this down and later when i try to switch it on i get the black screen issue from ground zero. that makes me believe that this is mere a software issue. But those white lines i mentioned about is due to hardware fault i guess. I don't know what to do right now. I don't want ATI graphics, intel HD is ok. i just want to switch this thing on and do my work coz i can't afford another laptop right now.
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Nov 3, 2009
So last night I turned off my PC as usual. Rebooted it this morning and every time the Windows 7 Logo disappears, all I see is a black screen, no mouse pointer, cant bring up task manager, the pc seems unresponsive. I am currently running the PC in safe mode.
There are other threads on the forums and on google, I have tried everything so far. As a list for you, this is what I have tried:
Windows Restore
Windows Repair
Reinstalling Windows 7 (will not allow me to do so from safe mode)
Booting Windows in low resolution mode.
Booting windows from the Win 7 CD I made, this causes me to get past the windows logo, then all I see is a mouse pointer and a windows background.
Using winkey + P does nothing.
I have 2 GeForce 9800 GX2s - I use 2 displays normally, occasionally using a third. The machine was running fine last night and no new software has been installed for the past 3 days. I assume the issue is multi-display related, however the pc is totally non responsive after the windows logo which suggests something else =/.
I am totally at a loss and need this PC for my work (I work from home in Austria for several companies in other countries), I have been at this since about 5am and 5 hours later there has been no change.
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Dec 9, 2009
when i start up my laptop (Windows 7 ultimate) after i see the windows logo the screen goes black for about 20 seconds and i have scanned for everything using malwarebytes, superantispyware , security essentials and also on start up i only have my antivirus running as all else is unticked, any ideas to the problem as i have seen people ask about it also in Yahho answers but nobody has been able to fix.
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Dec 19, 2011
I bought a new Samsung RC520 laptop. I logged in fine and started to install virus software, applications, windows updates etc. In between all this I had to reboot for the installations to be completed with no problems.
I then installed more window updates (office 2010) followed by a reboot. From this point on wards when I power the laptop on it will get as far as the Windows logo screen and then goes into a black screen. If I leave it for 5 minutes the mouse arrow appears but still black screen.
I tried booting into
Safemode, last know configuration, Enable low-resolution video (640×480)" startup but still get the black screen. Ran the repair from the Windows 7 disc. Can't do a system restore as the laptop is so new it hasn't created one yet, doh! Tried plugging it into an external monitor and still black screen on laptop.
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Aug 24, 2011
I'm having problems with my laptop on which I have Windows 7 Home Premium. I boot into the system but, after the loading logo,a black screen appears with just the mouse pointer/cursor; I can move it.It stay like that for a little and then the notebook reboots itselfs with no error or BSOD (even if I "disable the rebook on crash" using F8 at boot).One day I found my PC freezed (after an Ubuntu hibernate) and I had to force the power off.Trying to boot grub gave me errors: so I thought of a partition/disk error. With GParted I had problem loading the partitions, so with other tools I deleted the Ubuntu partition.Now I have no partition problem, but Windows 7 continue to not load and reboot.
- So I tried the "Last known good configuration". Same result.
- Safe Mode do the same.
- I cannot load anything nor do CTRL+ALT+CANC to try to load explorer. It seems to stuck before Winlogon.
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Dec 30, 2012
I'm having an issue with one of my windows Vista systems. It's a HP computer (blah, I know)... and is several years old. It's issue of late occurs on start-up. After attempting to "Start windows normally", the system will display the load screen then immediately go to a black screen. It doesn't restart... it just stays black. I've tried to go into Safe Mode as well as do a system restore and go to the last known good config. Nothing works. The problem is there is over 200 gb worth of work, school and personal files on this system I need to export to my external hd. After that I don't care what happens to this freakin computer.
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Jun 20, 2011
I'd hang on the windows 7 logo as it flies up (it freezes on the colored balls) and then it goes to a blue screen, hinting at hardware-related problems. After a restart or two, I am usually able to make it to the desktop like normal. I just took this easy route, assuming that ignoring it would make it go away.Well, this morning, it happened again, but then when it made it passed the windows7 logo, I got to a black screen with just my mouse. This is a common enough problem- plenty of complaints and advice out there. When I try running safe mode, it hangs on AVG-named drivers. So i went and deleted them all through a thumbdrive linux boot (Can't I just reinstall AVG or another program once my comp is working?) but now it hangs on a new driver so I stopped deleting them. CLASSPNP.sys, which is another hugely common problem. Safe mode is out.Put my digital copy of Windows 7 on another thumb drive and booted to that to try and use recovery mode. No recovery images, memory check didn't yell at me, chkdsk seemed to run fine (unless running it in the X or "boot" drive is wrong and I have to figure out how to navigate to the C or D drive in cmd ...but even then, what do I do with the result of chkdsk, especially when it will probably show no problems?) so I THINK recovery tools are out, unless I failed to use them correctly.So now I'm faced with re-installing windows, in which case I have no idea what my activation key is, being that it was a digital copy and I don't have the student access to where I originally downloaded it.
TL;DR:
1) Can I find my win7 activation key with a key-finding/decrypting program while using my linux boot?
2) I've read that my GPU (nvidia 460) or even PSU (Corsair 650) could be to blame- are there ways to troubleshoot/verify that if I don't have other parts to replace them with?
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Jul 4, 2011
I have xfire 5770 with driver 11.5b hotfix and win7 ultimate. This is fresh built so no hardware fault.
620w corsair and 4 gb kingston blu, i7 2600k
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Apr 28, 2011
Occasionally when I boot up my PC (Windows 7 Pro SP1), the screen is dulled but the mouse pointer (arrow) is very bright. When it's like this, if I open an application the text and the caret pointer are very dull and difficult to read. The situation doesn't change if I try a different monitor. So far, the only way I've found to get back to normal is to re-boot.
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Dec 30, 2011
Basically, my pointer keeps pushing to a certain point on my screen. It is not pushing in a direction but to a certain point on my screen. It does not do this during safe mode. It also does it during certain times during gaming, where I discovered the problem. For example, it didn't do this when I was placing a turret gun, during the game, but, did so when I tried to make the turret face a certain way and I could only make it face one way. I am doing to do virus scans. It is probably a virus because earlier that day when I tried to download something I accidentally used a download link inside a pop.
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Jan 6, 2010
I recently purchased Windows 7 and was trying to boot from the disc to do a clean installation, but every time I do this a blank Windows 7 screen appears with a mouse pointer. There are no options or anywhere to click. It just stays on the Windows 7 screen.
I've tried multiple discs (32bit, 64bit and even my friend's copy)
Has anyone had a similar problem? Does anyone know how to fix this?
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Aug 26, 2011
I have run into a problem I haven't seen before on a HP desktop running Win 7 Ultimate x64. The users reported that when they open a window, ~30 instances of the window open at once. The error is intermittent, but since they shut down the PC after each use it may come and go with each boot. I looked at the machine and it functioned fine after several reboots, but eventually I was able to see some strange results. I didn't see the multiple windows open, but I did have some input issues. The mouse pointer would jump all over the screen and applications would open that were never clicked. The right click did not function correctly. Sometimes the context menu would flash on and off and sometimes nothing. I tried an alternate mouse and using a different USB port with identical results. I have run virus scans, malware scans and a registry scan, but no dice.
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Apr 18, 2012
I have an ergo AS2 all-in-one PC with built in Touchscreen Display on WIndows 7. All drivers are installed, and the touch screen is working, however the Mouse Pointer on screen is bugging the hell out of me.I have USB mouse plugged in as well, and when using the USB mouse, i get the default white arrow, but as soon as I use finger on the Touchscreen the Mouse pointer changes to a small diamond. When I take my finger of the screen, the mouse pointer dissappears alltogether (until the next time i touch or move the mouse)I want the touchscreen Mouse pointer to stay the same as the normal white arrow. I have tried all the options under Mouse settings and Pen and Touch, but none work.
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