Black Screen With Mouse (only If Lan Cable Plugged In)
Aug 29, 2012
System: Win7x64 pro, 32gb RAM, Asus Z77, i7 2600k. Normally boots in less than 60 secs Now, today it will boot to a Black Screen with a movable white mouse arrow (not a blinking cursor).
BUT ONLY if the NIC is enabled and the LAN cable is connected. If I unplug the lan cable or disable the NIC in the BIOS it boots fine. Additionally, if I leave the NIC enabled but unplug the lan cable until AFTER it boots to the desktop, I'm fine. (Thus, I can't assume it's a driver issue. Something is happening upon boot via the network.)
I've looked in the Event Viewer and can find where I have to power off the system via a hard reset and I can see errors when it boots and it sees the NIC unplugged but I can't find anything else.
Something else, it only happens on my User Account. I created another account (aptly called Black Screen) and it booted fine with the NIC enabled and plugged in.
I'm running NIS2012, updated and have done a full scan twice now.
Finally, thinking it was a startup service/program under my original user account I used msconfig to disable all non MS services and disable every startup. It still booted to a Black Screen w/cursor if the NIC was enabled and plugged in. Furthermore, Safemode w/o networking is fine but safemode w/networking has the same problem. BUT ONLY IF THE NIC IS PLUGGED IN AT BOOT - NOT AFTER THE BOOT.
Edit: updated Malwarebytes - scanned and found nothing. Used MS Security Essentials - scanned and found nothing.
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[code] This info above is not for the PC in trouble.I have an ACER laptop and it all of a sudden went to a blue screen and then tried to reboot to a black screen with mouse pointer only. Tried my win 7 upgrade CD to see if I could repair and it only loads to the same end. No options are asked for.The blue screen has appeared a couple of times and states a unusable boot sector. I would like to run a checkdisk but cannot find one to put on a memory stick with a minimal operating system.I have tried all the reboot choices, F8, F2 and F12.I tried to use an old windows XP install CD and when I select install it says a HDD can not be found.
A few nights ago I came home to my Win 7 64 bit desktop frozen in a busy state. Windows was running, but the cursor was indicating busy and the computer was locked up. After 10 minutes of waiting for it to respond (hitting Ctrl+Alt+Del or Ctrl+Shift+Del had no response), I did a hard reboot (held down power button until the computer restarted). When the computer booted back up - I saw a "Resuming Windows" screen rather than "Starting Windows." Windows did load, and while everything appeared to run fine (Start menu would open and cursor was okay), no programs would open after clicking on them, and task manager would not appear. Fed up, I did another hard reboot. This time, Windows did not boot. The Windows 7 logo appears, gets very dim, and after a while a 0xed (Unmountable boot volume) BSOD appears and the computer restarts.
The fun really begins when trying to launch Windows Setup, any of the three safe modes, or last known good configuration. In the safe mode scenarios, safe mode never loads (gets hung up while loading drivers). For last known good configuration, I get the same BSOD. The really interesting part is Windows Setup. Windows setup loads (you see the loading bar), and then goes to a black screen. After a while (15-60 minutes), a cursor appears on the screen. You can move the cursor around - but that's it. Ctrl+Alt+Del has no effect. I've left the computer on for 24+ hours at this point - nothing else happens. I have a separate Windows 7 64 bit repair CD as well as a Windows 7 64 bit ERD CD. When forcing the computer to boot off the CDs, the same exact scenario occurs. Windows Setup loads...then black screen. Booted off an Ubuntu live CD - the harddrives (I have three) are all fine. Data is okay, SMART tests all pass. If I could just get to a place where I could run something like chkdsk or some fixboot commands - I'd probably be okay. But anytime I try to boot/run some Windows based software - everything goes to crap.
My next step (which I will probably work on tonight/tomorrow) is to remove the harddrive that has Windows installed on it (a ~70 GB hdd), hook it up to another computer through a USB cable system that will make it look like an external harddrive, and hopefully run chkdsk on it that way. I'm posting here to see if anyone has any suggestions or ideas though. It blows my mind that whatever is wrong with my Windows installation is somehow blocking a windows repair disc from loading.
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Here's what I have tried so far: -Reinstalling the devices and drivers, when I check them in device manager, it says that both the wireless and network driver are working properly. -I tried resetting the router. -Tried resetting the bios of the computer to it's factory ones. - Tried resetting IPv4 and IPV6, along with the IP/TCP using the command prompt, still no go.
When I try to ipconfig /release or ipconfig /renew, I get an error saying the next thing: "An error ocurred while releasing interface Loopback Pseudo-Interface 1: they System cannot find the file specified. The operation failed as no adapter is in the state permissible for this operation."
Here is my info when using ipconfig /all: Host name... : Jorge -NB Primary Dns Suffix : Empty Node Type : Hybrid IP Routing Enabled: No Wins Proxy Enabled: No
Tunnel adapter teredo tunneling pseudo-interface: Media state: Media disconnected Connection-specific DNS suffix: empty Description: Teredo Tunneling Pseudo-interface Physical Adress: 00-00-00-00-00-00-00-E0 DHCP Enabled: No Autoconfiguration enabled: Yes
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installed windows 7 ultimate(tried both 64 and 32 bit) to my pc. but after installation when it reboots for the 1st time, it shows a black screen with the mouse pointer. i waited 1/2 hour but no use.my pc config core2quad q6600, asus P5KVM, 2 gb ddr2 ram, nvidia 9600gt 512mb and 380 gb seagate hd also when i try to boot in safe mode it says that windows have to start normally for the first time.i installed it over xp sp3 by formatting the c drive.i have reinstalled it atleast 6 times but no change.
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