Windows 7 Black Screen, Can See Mouse, Won't Go Further
May 7, 2011
Okay so I was just on my computer and it was being a little slower at responding than usual and then it froze so I had to hol the power button to turn it off. When I turned it back on it came to a black screen with my cursor sitting there. I can move the cursor around but cannot use ctrl+alt+del to open task manager. Safe mode leads to the same problem. Safe mode with networking also leads to the same problem. I don't have a restore point so system restore is out of the question. I tried startup repair but it said there were no problems detected. I ran a memory test to try to find problems and it came up with nothing. I looked around the Internet for solutions but only found solutions for people who could access task manager.
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Dec 13, 2012
[code] This info above is not for the PC in trouble.I have an ACER laptop and it all of a sudden went to a blue screen and then tried to reboot to a black screen with mouse pointer only. Tried my win 7 upgrade CD to see if I could repair and it only loads to the same end. No options are asked for.The blue screen has appeared a couple of times and states a unusable boot sector. I would like to run a checkdisk but cannot find one to put on a memory stick with a minimal operating system.I have tried all the reboot choices, F8, F2 and F12.I tried to use an old windows XP install CD and when I select install it says a HDD can not be found.
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Jul 12, 2011
A few nights ago I came home to my Win 7 64 bit desktop frozen in a busy state. Windows was running, but the cursor was indicating busy and the computer was locked up. After 10 minutes of waiting for it to respond (hitting Ctrl+Alt+Del or Ctrl+Shift+Del had no response), I did a hard reboot (held down power button until the computer restarted). When the computer booted back up - I saw a "Resuming Windows" screen rather than "Starting Windows." Windows did load, and while everything appeared to run fine (Start menu would open and cursor was okay), no programs would open after clicking on them, and task manager would not appear. Fed up, I did another hard reboot. This time, Windows did not boot. The Windows 7 logo appears, gets very dim, and after a while a 0xed (Unmountable boot volume) BSOD appears and the computer restarts.
The fun really begins when trying to launch Windows Setup, any of the three safe modes, or last known good configuration. In the safe mode scenarios, safe mode never loads (gets hung up while loading drivers). For last known good configuration, I get the same BSOD. The really interesting part is Windows Setup. Windows setup loads (you see the loading bar), and then goes to a black screen. After a while (15-60 minutes), a cursor appears on the screen. You can move the cursor around - but that's it. Ctrl+Alt+Del has no effect. I've left the computer on for 24+ hours at this point - nothing else happens. I have a separate Windows 7 64 bit repair CD as well as a Windows 7 64 bit ERD CD. When forcing the computer to boot off the CDs, the same exact scenario occurs. Windows Setup loads...then black screen. Booted off an Ubuntu live CD - the harddrives (I have three) are all fine. Data is okay, SMART tests all pass. If I could just get to a place where I could run something like chkdsk or some fixboot commands - I'd probably be okay. But anytime I try to boot/run some Windows based software - everything goes to crap.
My next step (which I will probably work on tonight/tomorrow) is to remove the harddrive that has Windows installed on it (a ~70 GB hdd), hook it up to another computer through a USB cable system that will make it look like an external harddrive, and hopefully run chkdsk on it that way. I'm posting here to see if anyone has any suggestions or ideas though. It blows my mind that whatever is wrong with my Windows installation is somehow blocking a windows repair disc from loading.
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Oct 19, 2012
I can boot windows seven but the screen goes black when i select my user icon and the mouse pointer is visable and moves but nothing is there to click. I can get into taskmanager but there is nothing i can do there either. I have lost my instal/upgrade disk. This was an upgrade from vista.
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Mar 15, 2010
installed windows 7 ultimate(tried both 64 and 32 bit) to my pc. but after installation when it reboots for the 1st time, it shows a black screen with the mouse pointer. i waited 1/2 hour but no use.my pc config core2quad q6600, asus P5KVM, 2 gb ddr2 ram, nvidia 9600gt 512mb and 380 gb seagate hd also when i try to boot in safe mode it says that windows have to start normally for the first time.i installed it over xp sp3 by formatting the c drive.i have reinstalled it atleast 6 times but no change.
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Sep 6, 2012
I am running Windows 7 Home Premium.All of a sudden, it has stopped starting up without me installing anything new.I gets past the bios, shows the Windows logo and then before the login page appears, the screen goes black and only has the mouse pointer (which I can move around curiously!).I have tried doing Startup repair, loading in Safe Mode, loading with lower screen resolution, loading with Last Known Good Configuaration, done a memory scan: they all lead to the same result.I don't think it is an issue with the Hard Drive because I can still hear it spinning, also, I am able to pull files off it when I plug it in to my USB (using an adapter). Also, Windows loads to some point and it would get stuck at the bios if it was.Don't think it is the graphics card or I wouldn't be able to see anything that I see up until that point including the mouse pointer.I have tried using Google but many places have left this unresolved or the problem is not exactly like mine.
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Jun 5, 2012
When I boot up my computer going into the starting page since there is a guest acccount aand a admin I can only see my mouse and a blackground I don't understand computers that much but
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Aug 28, 2012
So i have windows 7 64 bit pc that loads fine with one setup but then when i go set it up for another person in my office all i get is black screen with mouse and thats it.
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Apr 11, 2012
yesterday when i was making log out from my computer, there is no log out screen!! just black screen and mouse cursor, and when i did restart again , no logon screen appears or no any thing in screen , just black screen and mouse cursor too.I was tried every thing and no difference :safe modestartup repairrestore to some point (i dont have a point)upgrade windows or reinstall iti think the things maybe was made this poblem are :i was edited userinit.exe value from registry by deleting the comma from the end of its value. i used Windows 7 manager to make some clean and fixes some things on computer.
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Sep 13, 2011
Today i noticed that after my windows 7 logon screen i get a black screen with only my mouse pointer on it. i already tried restoring to a day before the problem but same thing happenswhat can i do to fix it? seems to me that the problem started after i installed hotspot-shield i guess it cameout with some driver installer but i dont know which onesi waited on the black screen and it seems to start windows after 10 mins which is way longer than usual and thats my problem its anoying. what else can i do? i already did the restoring point process. and start up restore, and memory disk checkup.
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Apr 11, 2011
So i came home and turned on my computer, when it didn't wanted to go further than to the Login Screen, when i got my Black Screen and i could only see my Curser. What to do? Format it?
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Dec 29, 2009
Recently my computer has not been loading windows 7 up intill the login screen. I get to see the little circle color things swirl around with the "Loading Windows" text, but were the login screen usually appears, I get a totally black screen with a movable mouse pointer. It is a brand new rig with 4g RAM (2g sticks) and I am running the 64 bit version but wounder if this is causing the problem.
Also when I try to do a system restore using the windows disc, I must first go into the settings (by pressing DEL on start up), then set my bay drive to boot first rather then my SATA to get the "Press any button to boot from disc... " prompt. Otherwise windows will ignore the disc. However when I load the disc and try to go into restore points, there are none to choose from.... I have no clue what to do and am willing to just install windows complelty again ext.
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Aug 7, 2011
My laptop didn't reboot wen i restarted it.. so i decided to recover using the recovery disk.. But wen it reached the last cd, the recovery failed. So i decided to choose to delete all files.. after formatting, wen I reboot it appears, BOOTMGR missing. so I used windows 7 cd installer, planning to reinstall my OS.. i restarted, reboot on cd/dvd, then "windows loading" appears.. after that black screen with appears.. wmouse pointer appears.. Laptop: toshiba A665 OS: windows 7 home premium
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Nov 22, 2009
I wanted to upgrade from Vista to 7, but I didn't want all of my programs to save. I bought an external HDD, and put all of my games and programs which I didn't want to get lost into the HDD. Then, I reinstalled Vista, so I had no data on my PC, but only on my external HDD.
After that, I installed Windows 7. Everything went well, until I had to boot my PC. It said it was loading windows (7), and than the screen turned black, and I haven't seen nothing exept of the mouse curser.
What could the problem be and how could I fix it?
I think the internet drivers are lost too. How can I reinstall them to have my web working?
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Jan 18, 2010
Any one experienced a problem with Acronis 2010.
Didn't had time to look in to it, hope you guys can save me some time.
I used the Acronis 2010 System Cleanup for the first time. My windows 7 stopped responding, and I had to do hard reset.
After reset windows boots as far as black screen with mouse cursor.
I can move the mouse and Caps Lock respond, but that about it.
Same in safe mode.
Had no luck with Sys Restore, Boot recovery, Chkdsk didn't find any problems.
Ram Fine, swapped dims, memtest pass.
Didn't had time to do more.
System Info:-
Windows 7 x64 Enterprise.
UD5, I7 920, 12GB RAM, 260gtx
x2 750 in Raid 0
x4 1TB blacks in Raid 5
I have 4 days old system image, but I like to know what went wrong.
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Oct 20, 2009
I have a problem when booting up Windows 7.
When I boot, I see the 4 particles, but after that, i get a black screen with my mouse cursor, but that's all.
If i wait for about 7 minutes, i get the login screen and everything works fine.
I haven't installed anything or done anything that could cause this.
Is this normal? I hope not because i hate waiting :P
I have read some other topics that seemed to be almost the same problem as mine. Some say you have to get a new videodriver. have done that, didn't
work. Restoring to a restore point didn't work either.
Any suggestions?
EDIT: Forgot to say, it is a dual boot (win xp/win 7) (maybe usefull information)
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Aug 29, 2012
System: Win7x64 pro, 32gb RAM, Asus Z77, i7 2600k. Normally boots in less than 60 secs Now, today it will boot to a Black Screen with a movable white mouse arrow (not a blinking cursor).
BUT ONLY if the NIC is enabled and the LAN cable is connected. If I unplug the lan cable or disable the NIC in the BIOS it boots fine. Additionally, if I leave the NIC enabled but unplug the lan cable until AFTER it boots to the desktop, I'm fine. (Thus, I can't assume it's a driver issue. Something is happening upon boot via the network.)
I've looked in the Event Viewer and can find where I have to power off the system via a hard reset and I can see errors when it boots and it sees the NIC unplugged but I can't find anything else.
Something else, it only happens on my User Account. I created another account (aptly called Black Screen) and it booted fine with the NIC enabled and plugged in.
I'm running NIS2012, updated and have done a full scan twice now.
Finally, thinking it was a startup service/program under my original user account I used msconfig to disable all non MS services and disable every startup. It still booted to a Black Screen w/cursor if the NIC was enabled and plugged in. Furthermore, Safemode w/o networking is fine but safemode w/networking has the same problem. BUT ONLY IF THE NIC IS PLUGGED IN AT BOOT - NOT AFTER THE BOOT.
Edit: updated Malwarebytes - scanned and found nothing. Used MS Security Essentials - scanned and found nothing.
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Dec 13, 2011
I tried a registry tweak to fix my home networking issues and came up with a major fail. Long story short, I changed the rpcedptmapper value and the system won't boot.I put the HDD in a cradle and it won't get recognized. HP in all their wisdom, sets the recovery disk to obliterate the entire HDD even if you created a separate boot partition
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Jan 16, 2012
Upon starting the laptop it goes through the standard Starting Windows screen and then i get a black screen with the mouse icon visible and movable however the logon prompt never appears. The same happens when starting in safe mode however an error is displayed stating:Logonui.exe : The Application was unable to start correctly 0x000006 I have performed a chkdsk on the drive and also run windows repair performing startup repair that found no issues. No restore points have been created so cant try that either.t command prompt i have tried:bootrec /fixbootbootrec /fixmbrall to no avail.Other than recovering the users data and re installing the machine from scratch is there any trickery i can perform?
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Jun 18, 2012
Upgraded to Windows7 Bit32 from Vista on HP desktop machine. The only thing I get is a black screen after the startup and a mouse pointer, but nothing else.
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Dec 8, 2011
When I boot my computer, I see "Starting Windows". The screen then goes black and the mouse pointer shows up in the middle. The mouse does not move.I inserted my Windows 7 disc and went into repair. I tried a restore and a repair. Nothing happened. I should note that also my mouse pointer was not functioning at this time, either. That is, the pointer was in the center and the mouse was not moving.I hear the fan going on, eventually it stops making noise, not to be confused with the computer shutting off. I guess you call that more of an "idle sound".I checked the connections. Unplugged and replugged in the mouse. No luck.
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Jun 8, 2012
Computer is frozen, black screen with movable mouse after splash logo. Same happens in safe mode. The log in screen never shows up. The computer sounds like its loading at that point, but nothing ever comes up. I can get into ubuntu. This happened after updating my graphics card nvidia. I have dual monitors. Windows 7 64 bit Home Premium, HP Pavilion p6107c Desktop.
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Mar 3, 2012
My mother in law has an acer aspire 5732Z, yesterday she was fiddling with the touch pad sensitivity and suddenly her screen went black. Each time she tries restarting, she gets the windows 7 startup screen, but just before getting to the log in screen, the screen goes black. The mouse pointer is still on the screen and she can hear that the computer is still on. But besides that, nothing can make it start up properly.I have tried talking her through safe mode startup, but that didn't do anything. She has pulled out the battery and restarted, which does nothing either.
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May 12, 2012
My wife did something on her PC (she doesn't know exactly for sure what & can't explain it completely me), and now she can't boot up her PC. She says it had something to do with changing the security settings for a program she uses a lot so it wouldn't keep asking her if she wanted to launch it, and that's when it told her to restart the PC, then it wouldn't boot up anymore.When you reboot, the screen eventually goes to a black screen saying "Windows failed to start. A software or hardware error may be the cause" or something to that effect. It offers me the option to "Launch Startup Repair" or "Start Windows Normally".If I Launch Startup Repair, nothing much happens --- it says it's adding files, then it looks like Windows is about to boot up, then it goes to a black screen for a long time & nothing happens.
If I choose Start Windows Normally, it simply reboots & eventually brings me back to the same screen again.I've tried using rebooting and selecting ESC to get to the boot menu, then installing the Win 7 installation disc & selecting the DVD drive, then I select thelanguage, then I click Repair, but it sits there forever with nothing happening.I also tried an outside boot disc I found on the web & it doesn't launch.
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Sep 2, 2012
My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)The Memory Diagnostic from the Windows 7 disk ran fine with no errors. I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?
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Nov 12, 2011
I have an Acer aspire 5732Z. I turn my laptop on and it shows the starting windows screen then just goes to a black screen with a cursor. I tried to do systems restore but it said that I did not have a system restore point. I cannot start in any safe mode. I have all my pictures, uni work etc., and I am terrified I've lost it all. I've only had the laptop a year.
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May 25, 2011
I have recently bought a computer and I have found that when I turn it on it runs normally until after the "Resuming Windows" screen, where everything turns off and the screen goes black. It had been running well for the last few days, so this came out of nowhere.I have searched this problem and I come up with a bunch of different solutions but no one agrees. The most common reason (apparently) is my version of Windows 7 Home Premium (x64) and I need to install something or other. But I can't even get to the desktop, and no one really explains it simply. [code]
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Nov 16, 2009
i recently just installed a clean install of windows 7(instead of a upgrade from my vista.i got the free upgrade),now everything works fine expect when after the windows 7 splash occurs there is about a 10 second delay were the screen is just black with a cursor.
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Dec 8, 2012
Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen. I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time. Safe mode has the exact same black screen problem.I have done chkdsk and sfc scannow - Didn't fix it.When I boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing. I would like to do this but I can't.I have tried changing the active partition on information in some of these other threads - It didn't seem to work.All disks are healthy according to the DISKPART and Partition Wizard. I have done the HP hardware diagnostic scans and everything comes up fine.
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Jul 13, 2011
advent roma 3000 is not starting, when I turn it on, only black screen and the sound of movement, which comes on and off.
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