Update Interrupted, Restart Hangs On 'Preparing Desktop'?
Jan 15, 2013
The system started an update and in spite of the warning not to turn the computer off, the update got interrupted.The restart has been 'Preparing Your Desktop' for about 2 hours with no diagnostics or any indicators.
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Dec 12, 2009
I had this pc working decently with Vista Ultimate x64, but wanted to bump it up to Windows 7 since the audio was poor and Media Center did not work well. I tried the upgrade through Windows route and this is when the issue began. The install went normally, but when i got to the screen for preparing for first use, it hung.
I have tried everything I know of, including using Active@ KillDisk to wipe the hard drive entirely. Whether I try a 32 bit or 64 bit copy of 7 Ultimate, it hangs at the same spot. I striped this machine down and have only a single DDR3 2GB memory stick in the mobo slot...
I can install Vista Ultimate x64 without issue..
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Nov 22, 2009
When doing a clean install on the Gateway machines, Windows 7 goes through the whole setup and installation process. I name my user account and computer name, pick passwords and choose how I want Windows to update. When it goes to prepare my desktop, it is about to load and is saying Welcome, then welcome changes from Welcome to shutting down, and the computer restarts. After the restart the Gateway recovery manager comes up and makes me restore my vista installation.I am not using Upgrade media, however because the installation is doing the exact same thing on only the Gateway machines, and the HP installation went fine, it leads me to believe it is a issue with the manufacturer?
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Jan 28, 2012
I have Dell gx 620, 3.4GHz, 1 GB Ram. I have installed windows 7 in it. Now a days I am facing a serious problem. My PC suddenly restart and some time it shows blue error message after black screen, after I restore my pc. Now another problem is that. After restore, now when I start my pc, in startup window it says "window is preparing your desktop".
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Nov 9, 2011
i am having issues installing java on my pc it will not install i have run registry cleaner and c cleaner also have used the msirepair and allowed in firewall it starts to install gets all the way to the end then says "The wizard was interrupted before Java(TM) 6 update 29 could be completely installed. to complete installation at another time, please run setup again.i went to the java website and it says they are aware of this problem and are trying to repair it figure maybe you could offer a resolution quicker than they could .
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Jul 31, 2012
I was shutting down my laptop last night and there was a program (Adobe Reader, I think) that caused it to wait before shutting down. I left it assuming it would eventually shut down. I pushed the power button this morning to turn the computer on, and it says "resuming Windows" and then goes to the screen that says "Logging off". It has been hung up on that screen for over 30 minutes now, so who knows how long it did that last night when it was supposed to shut down. I can press and hold the power button to get it to power down, but when I press the power button again, it starts the same "resuming Windows" stuff all over again. I tried tapping the F8 button when it was restarting, but no luck. I can't use my computer at all, This is a pretty new laptop (Dell), so this is especially frustrating. Not to mention I have LOTS of work to do and I everything is on that laptop.
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Aug 28, 2010
Windows 7 Professional 64bit When I try to perform a restart, the computer goes into oblivion. Drive light flickers a bit but I've let it rest over an hour and it didn't restart. Have to press the reset button. Otherwise everything seems OK. I've run deep scans with Malwarebytes and Kaspersky and no warnings?
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May 19, 2011
I have a windows 7 laptop, its a dell inspiron 1545, every now and then on boot up it displays "preparing desktop" and windows loads into a different looking desktop with only a few files and folders showing, only able to rectify this by restarting the system, but I was wondering if there is something I can do to prevent this from happening?
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Sep 24, 2010
I have good installation disk because I have use it a lot before and recently.I am trying to install Windows 7 x64 on my sistem partition, (recently wiped and formatted) but everytime setup finishes with the first part of the installation it automatically restarts but it gets stuck when the "press any key to boot from dvd" message e tridappears, (If I don't press any key).If I press any key it wil start the installation over again.I tried ejecting the cd and boot from the harddrive but the screen will remain black with blinking cursor.
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Nov 29, 2012
I'm at my whit's end with this. My PC shuts down fine but hangs on restart. It does this is both safe and normal mode. It appears to hang right before the HD would get turned off. The SHUTTING DOWN screen proceeds fine and the HD stops it's activity, the screen goes black (the HD light stays) and it just hangs there. Pressing the RESET button on the PC starts it up fine. If I am restarting from some utility (for example when installing Windows) it can hang with the RESTARTING WINDOWS screen.
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Jul 9, 2011
I have just installed a new hard drive to my computer as well as a fresh install of Windows 7,to my surprise after updating everything and installing programs, my computer suddenly hangs and crashes, after time this developed into BSOD,which now constantly happens. Not entirely sure why, whether it's a driver issue or what. If anyone can look into this and help my problem then.
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Jul 1, 2011
I currently have 2 physical systems.I am trying to migrate over to the new system which has new hardware etc...Currently my existing system is running absolutely fine. WS2008R2 EE 64bit with all updates. The drives are SATA (there are physical disks on the system and none of them are RAID)my new system is using an Asus p6x58D-E mobo and has 1 SSD SATA as a bootable drive. I also have 3 other phyiscal disks on this system and one of them is a RAID0 (2x2TB non bootable).after 3 days and nights of clean installation (as I thought I was doing something unsupported... I install Windows on the SSD I create the RAID0 system on the 2x2TB HDD I install the drivers (chipset, graphics, mobo and SATA/RAID). I then do Windows update.it finds 92 updates + 1 update for the onboard LAN.I install them but in the end it fails to install saying that there were installations in progress and should reboot to complete the updates.So I reboot and it gets into Windows doing some configuring, and then it restarts again. Then it just says:"Stage 3 of 3. Preparing to configure Windows. Do not turn off your computer And the progress is just going round and round. The system is not locked or anything. the new system has an i7 core Extreme 990x 3.46GHz gulftown CPU. right now, its just there... "configuring".
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Jan 12, 2013
I have a problem with Windows 7. I restarted the computer to finish installing updates, and when the welcome screen came up, the computer gets stuck there. I tried restarting the computer again, and it did the same thing. This started happening after installing updates. Safe mode works fine so I don't know what to do.
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Mar 3, 2012
1) Download Cumulative Security Update for Internet Explorer 8 for Windows 7 (KB2647516)
2) PC crashes while making a restore point.3) Reboot - normal startup. But when I shut down later, the update tries to install and the installation hangs. After disc activity ceases, I shut down manually.4) Reboot - normal startup.At this point, I decided to use System Restore to clean out any residue from the failed install before downloading the patch again. Yup, you guessed it, I used the damaged restore point. D'oh!5) PC reboots as part of restore process - I get a startup error.6) Scan for problems - attempt repair - recieve the following error. "StartRep.exe Application Error. The instruction at 0x75bc9a45 referenced memory at 0x538e0e85. The memory could not be read"7) I try to restore to an earlier point, but the restore fails."System Restore failed while mounting the registry from the restore point. Unspecified error (0x80070020)"8) I close System Restore window and PC reboots automatically - normal startup.9) I recieve a notification from "Solve PC Issues" in the taskbar saying Microsoft Security Essentials is out of date and would I like to update?
So here I am. My PC appears to be running smoothly, but I don't know if there's any hidden damage in the system. I still want to clear out any residue from the failed install before I download the patch again, but now I'm wary of using System Restore. Also, the MSE update notification has me puzzled - the last restore point I tried to restore to preceeded an MSE definitions update, but that restore failed (didn't it?) and anyway, I don't normally recieve definitions update notifications from "Solve PC Issues". This las left me unsure where my system is at restore point-wise right now.
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Jul 29, 2012
System hangs after installations like Windows 7 update,tune up utilities,new hardwares(data cards) etc which requires windows restart.windows hangs and blue screen appears after several minutes.Pls help. [code]
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Sep 14, 2012
My windows 7 computer hung when i started it the other day. The startup repair did not work after several attempts. I tried to choose an old restore point and it gave me a message "you must enable protection on this drive" Problem was, it did not allow me to check the drive box or give any option to enable protection....So, i started a system restore of the software, keeping data intact. It did its thing and presented a message "setup could not install windows on this systems hardware" It then reboots and comes back with " windows could not complete the installation. To install windows on this computer, restart the installation." It just keeps rebooting and returning this message....i cannot restart the installation.... the only other info i got was after the initial startup repair it said this :
System disk=devicehardisk0
windows directory = d:windows
autock = 0
number of root causes = 1
this all happend after a critical windows update by the way....
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Jan 17, 2012
I now have W 7 Home premium. I have windows update set to auto update. As I was checking email and just cruizin the net etc. My pc just shut down and restarted. I discovered that it was the auto update. I want to continue to use auto update, but I don't want my pc to shut down and restart even though it warns me.
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Oct 3, 2010
I just installed a retail copy of win 7 on my laptop and have been experiencing some issues. At first everything worked fine but out of the blue my desktop/folders have not been auto-refreshing. Whenever I try to delete or create a new folder I have to manually refresh to the folder in order to view it. When shutting down my laptop it takes 5+ minutes and when my desktop is loading after booting up the laptop it takes several minutes for everything to load and for the win 7 chime.
Finally, it won't allow me to update. When I try to use the windows updater it hangs for a while on "creating restoring point" (which may be normal) but then permanently hangs on installing update 1/16 at 0%. If I try canceling the update nothing happens and even when I try to shut down the laptop it attempts to install the updates but hangs on update 1/16.
From researching these issues I've realized that the auto-refresh problem is not uncommon and has something to do with a network. This may be unrelated but these problems only started to occur when I was transferring pictures via a USB stick.
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Sep 18, 2011
I had a power loss while installing a windows update about two months ago. Ever since then my system will hang either on logging off or shutting down.I have tried making a new user (No Help)it hangs in safe mode also.I also do not have a list of prior updates in control panel since this problem.The system works fine other than that.
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May 11, 2012
my computer automatically updated on the 8th of may of this year, and now wont completely start up. Once the windows logo appears it restarts and goes through the process all over again, i've been dealing with this all day
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Mar 18, 2012
I have a 2-yr old Alienware Aurora. This AM, following a Win 7 update & restart, I powered off the system before the update was complete (the Alienware splash screen covers up Win info on startup). Now, the machine will start, but goes no further. I cannot boot into Bios or any of the system files. The machine also does not recognize the original OS disk, so I can't even do a reinstall. No keyboard commands are functional at this point.
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Mar 14, 2012
I was installing an update when right in the middle it stops. If I try to restart windows it fails on the windows loading screen, forcing me to restore windows which I hate to do because it messes up my Flight Simulator program. I didn't get any error message it just completely goes dead and leaves me clueless.
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Apr 18, 2011
running W7 64 pro on Asus P6T MB for 1 year no problems. This time windows update popped up and I oked the restart (nothing open). It restarted and I signed in ok but slow. Every thing I clicked on had the "sutters". Asked MS security to do quick virus scan and it came back clean asked for full scan and could not get it to do one.Restarted computer in hopes that it would work it's problem out but now I can not sign in under any account including admin? What do I do now?
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May 26, 2011
Yesterday I did a load of windows updates.. Service pack was apart of it. After all was done I rebooted and found my pc was freezing solid. I then did a system restore and still had freezing. I removed my AVG for now. So far no freeze but I have not been running long enough to really know... but what is happening is when it's in sleep mode the hard drive revs up about every 4 minutes. the computer remains sleeping but does this 3 second rev? My next thought was to do the windows updates again?
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May 16, 2011
Suddenly the Restart option on my PC has stopped functioning. After logging off and shutting down, the PC starts the process of restarting but gets stuck on the welcome screen of the motherboard. I can see the light showing had disk drive activity but no further progress takes place. I have to then forcibly stop the PC by pressing the start button long. After the PC stops, I can start it notmally by pressing the start button again and then it starts normally.Whether the restart option is used mouse Start/Restart or clicking on the <Restart Now> option after updates, the problem is the same.
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Oct 4, 2011
When I restarted my computer today. It came up with a strange font on the screen.
This is not the first time this has happened. I do a system restore to a date earlier than the last windows update and it seems to clear the problem.
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Jun 18, 2012
over the weekend I updated my video card drivers to the most recent version and since then my system would crash after I play a game of Dota or whatever. If I left the computer running without running any games it would perform fine and not crash. Sometimes it would give me a BSOD but more often than not my computer would simply turn off and then restart. There were no dump file created nor where there any events logged other than:"Session "Microsoft Security Client OOBE" stopped due to the following error:0xC000000D" and "The system has rebooted without cleanly shutting down first..."I ran a Memtest86+ and I have no errors and I recently did a fresh install of Windows 7 so I'm pretty sure that it is due to my video card drivers.But the problem now is that the system crashes even after I did a system restore and after I completely reinstalled my drivers to a much much earlier version (like a year and a half old driver).
System specs:
Windows 7 Ultimate 64bit
Intel i5
Gigabyte P55M-UD2
ATI Radeon 4800
Microsoft Security Essentials
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Jan 1, 2013
Modem = sb5100
Wireless Router = Dlink 601
I think the issue is the network name for some reason is NETWORK 3 on my desktop but on my laptop it's something else, my laptop can create a homegroup but my desktop cannot.It's weird, my desktop cannot create not join my laptop homegroup but my laptop can create it just can't join my desktop so it's a desktop issue and I think it's the multiple network names after you set up a network and it asked you if this is public or home I created like 3 of them since my wifi routers kept on going bad.
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May 20, 2012
Does anyone know a good way of disabling the Windows update restart prompt completely? I have disabled the 15 minute auto restart timer but I still get the prompt to restart popping up when I am trying to play a full screen game. The best thing I have found so far is an AutoHotKey script that automatically clicks postpone which is fine for normal computer use but the problem is that my games still minimize for the short time the popup is displayed.
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Feb 20, 2011
I have a 4 year old home built desktop ASUS P5W DH Deluxe motherboard and intel processor. I run Windows 7 and now the computer hangs up at the ASUS Bios Startup Screen. Hard Disk Activity is presentCant get into start up mode either as keyboard isnt recognized.
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Feb 1, 2012
Woke up today to find my computer (which I never turn off) sitting at the login screen saying "Please Wait..." I've seen it say that before, but only when you'd type your password incorrectly and it hangs for a second before it goes back to the login screen. Anyway, when I type my password in and click login the system just hangs at the "Welcome" screen. I left it for over and hour and came back, still hanging. I've seen older threads on here suggesting to enable "boot log" after pressing f8, that did nothing.
I am able to log into the computer on an old admin account that I created over a year ago, it's never been used, it works fine. Acts like a fresh install and only half my programs are there unfortunately. However, programs can be reinstalled. My biggest problem is that when I go into my files on the old account while logged into my fresh account I can access everything after gaining access, but when I try to open "Desktop" from the old account the system just Hangs, just like it does while trying to log into my normal account.
When I right click to examine the properties of "desktop" on the normal account, it says 0 bytes, in fact 0 everything, like it doesn't exist. This is really bad because a lot of my work is saved in folders on my desktop and I need the data from there. When I logged into the new account and gained access to my files and saw that I could read everything fine in my documents I had a sigh of relief figuring that all I would have to do would be a re-install or continue on a new account. Doesn't it just figure that the desktop folder isn't working?
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