Computer Hangs And Crashes After Update
Jul 9, 2011
I have just installed a new hard drive to my computer as well as a fresh install of Windows 7,to my surprise after updating everything and installing programs, my computer suddenly hangs and crashes, after time this developed into BSOD,which now constantly happens. Not entirely sure why, whether it's a driver issue or what. If anyone can look into this and help my problem then.
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Sep 14, 2012
My windows 7 computer hung when i started it the other day. The startup repair did not work after several attempts. I tried to choose an old restore point and it gave me a message "you must enable protection on this drive" Problem was, it did not allow me to check the drive box or give any option to enable protection....So, i started a system restore of the software, keeping data intact. It did its thing and presented a message "setup could not install windows on this systems hardware" It then reboots and comes back with " windows could not complete the installation. To install windows on this computer, restart the installation." It just keeps rebooting and returning this message....i cannot restart the installation.... the only other info i got was after the initial startup repair it said this :
System disk=devicehardisk0
windows directory = d:windows
autock = 0
number of root causes = 1
this all happend after a critical windows update by the way....
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May 30, 2011
[code] Now here is what has been going on since 26/05, While I was playing "World of Tanks" the game froze, sound was stuck and screen turned black with white stripes, I had to force a restart, the minidump was accusing a dll file of nvidia's which when I searched for on the internet it sounded like a random hiccup of Nvidia and it only happened once so I ignored it. But the game started crashing to the desktop since then but not very often, it never did that with my older pc, so I don't know if it's from the game side or my side.Yesterday around 8pm, I was about to transfer a 7gig folder from my main disk to the storage disk, as soon as I opened the partition that I was transfering to, I had a blue screen saying only "Unknown hard error", I force restarted and the MB resat the Bios and it restarted again and since then windows wouldn't boot, it kept asking for repair and during that repair it said "System was unable to boot" several times and after the many repair runs it kept saying it failed to fix the problem.Then I unplugged my storage HDDs and only left the system HDD, booted from windows 7 DVD and tried to repair but still said it couldn't fix the problem, in the report it said there was a problem with ci.dll, so I started "command" tried these commands (bootrec.exe /fixboot, bootrec.exe /fixmbr, bootrec.exe /rebuildbcd) after that I restarted and windows booted perfectly, right after that I shut down the computer, plugged in the 2 other HDDs, windows booted perfectly then all of the sudden, the keyboard wasn't responding (not even it's leds were working) same thing with my mouse, I looked at the HDD led and it wasn't doing anything at all, no small flickers or anything, so I force restarted, it booted like normal, I started to transfer a folder to 1 of my storage HDDs, opened up firefox, it was acting really slow, everything I was doing on it was lagging although nothing was draining the CPU or ram or anything, opened few pages, when the transfer was about to finish, the pc restarted.
After the restart, the event log says "kernal power" event id 41, category 63 and it didn't give me any minidumps. Anyway I went to sleep around 3AM, left my downloads running and was hopping nothing would happen but something sure happened, the event log says at 4:30 AM "The Windows Modules Installer service entered the stopped state." then no new events till 6:45 AM which was a warning saying "TCP/IP has chosen to restrict the scale factor due to a network condition. This could be related to a problem in a network device and will cause degraded throughput." No other events till I had waken up at 10:37 and found the monitor turned off not responding, HDD led completely off, no flickers, basically nothing was responding.So here I'm don't know what the hell am I supposed to do, I have a decent knowledge regarding windows problems, but this problem is too open and wide, is it 1 of my hard disks? is it the lonely GPU I have right now? is it the ram? is it the CPU? I need some guidance on how to eliminate each of them.before the MB resat the Bios, the CPU was overclocked to 4.2GHz and I tested it many times and it was very stable, so when the system hanged after the boot problem was fixed, there was no overclocking involved, there was no heating issue, temps were normal, I have a 1000w plus gold certified PSU.
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Jul 1, 2011
I currently have 2 physical systems.I am trying to migrate over to the new system which has new hardware etc...Currently my existing system is running absolutely fine. WS2008R2 EE 64bit with all updates. The drives are SATA (there are physical disks on the system and none of them are RAID)my new system is using an Asus p6x58D-E mobo and has 1 SSD SATA as a bootable drive. I also have 3 other phyiscal disks on this system and one of them is a RAID0 (2x2TB non bootable).after 3 days and nights of clean installation (as I thought I was doing something unsupported... I install Windows on the SSD I create the RAID0 system on the 2x2TB HDD I install the drivers (chipset, graphics, mobo and SATA/RAID). I then do Windows update.it finds 92 updates + 1 update for the onboard LAN.I install them but in the end it fails to install saying that there were installations in progress and should reboot to complete the updates.So I reboot and it gets into Windows doing some configuring, and then it restarts again. Then it just says:"Stage 3 of 3. Preparing to configure Windows. Do not turn off your computer And the progress is just going round and round. The system is not locked or anything. the new system has an i7 core Extreme 990x 3.46GHz gulftown CPU. right now, its just there... "configuring".
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Jan 12, 2013
I have a problem with Windows 7. I restarted the computer to finish installing updates, and when the welcome screen came up, the computer gets stuck there. I tried restarting the computer again, and it did the same thing. This started happening after installing updates. Safe mode works fine so I don't know what to do.
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Mar 3, 2012
1) Download Cumulative Security Update for Internet Explorer 8 for Windows 7 (KB2647516)
2) PC crashes while making a restore point.3) Reboot - normal startup. But when I shut down later, the update tries to install and the installation hangs. After disc activity ceases, I shut down manually.4) Reboot - normal startup.At this point, I decided to use System Restore to clean out any residue from the failed install before downloading the patch again. Yup, you guessed it, I used the damaged restore point. D'oh!5) PC reboots as part of restore process - I get a startup error.6) Scan for problems - attempt repair - recieve the following error. "StartRep.exe Application Error. The instruction at 0x75bc9a45 referenced memory at 0x538e0e85. The memory could not be read"7) I try to restore to an earlier point, but the restore fails."System Restore failed while mounting the registry from the restore point. Unspecified error (0x80070020)"8) I close System Restore window and PC reboots automatically - normal startup.9) I recieve a notification from "Solve PC Issues" in the taskbar saying Microsoft Security Essentials is out of date and would I like to update?
So here I am. My PC appears to be running smoothly, but I don't know if there's any hidden damage in the system. I still want to clear out any residue from the failed install before I download the patch again, but now I'm wary of using System Restore. Also, the MSE update notification has me puzzled - the last restore point I tried to restore to preceeded an MSE definitions update, but that restore failed (didn't it?) and anyway, I don't normally recieve definitions update notifications from "Solve PC Issues". This las left me unsure where my system is at restore point-wise right now.
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Jul 29, 2012
System hangs after installations like Windows 7 update,tune up utilities,new hardwares(data cards) etc which requires windows restart.windows hangs and blue screen appears after several minutes.Pls help. [code]
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Jan 15, 2013
The system started an update and in spite of the warning not to turn the computer off, the update got interrupted.The restart has been 'Preparing Your Desktop' for about 2 hours with no diagnostics or any indicators.
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Jun 8, 2011
I have an acer aspire M5800 Windows 7 home edition 64bit that is currently inoperable or barely least ways it started with me playing League of Legends, I recieved a noticed stating that the drivers had to be updated after the game closed automatically.I updated the computer it was running fine went to play the game and when i started to play it "crashed" the game didnt close but the colors are streaky and mostly primary colors.red green black some blue Ive noticed the resolution displays at 600X800 and the device manager has a question mark on my video card with an exclamation mark on the pci driver ..when i try to update this one it tells me that it can not find any drivers for it...the computer runs extremely slow if i can even get the OS to load any thought on what this could be?
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Oct 3, 2010
I just installed a retail copy of win 7 on my laptop and have been experiencing some issues. At first everything worked fine but out of the blue my desktop/folders have not been auto-refreshing. Whenever I try to delete or create a new folder I have to manually refresh to the folder in order to view it. When shutting down my laptop it takes 5+ minutes and when my desktop is loading after booting up the laptop it takes several minutes for everything to load and for the win 7 chime.
Finally, it won't allow me to update. When I try to use the windows updater it hangs for a while on "creating restoring point" (which may be normal) but then permanently hangs on installing update 1/16 at 0%. If I try canceling the update nothing happens and even when I try to shut down the laptop it attempts to install the updates but hangs on update 1/16.
From researching these issues I've realized that the auto-refresh problem is not uncommon and has something to do with a network. This may be unrelated but these problems only started to occur when I was transferring pictures via a USB stick.
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Sep 18, 2011
I had a power loss while installing a windows update about two months ago. Ever since then my system will hang either on logging off or shutting down.I have tried making a new user (No Help)it hangs in safe mode also.I also do not have a list of prior updates in control panel since this problem.The system works fine other than that.
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Apr 5, 2012
I am having the same problem with the BSOD crashes and it gives me the same ati problem. How to solve this problem.
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Aug 28, 2011
my problem started after running the following dxsetup.exe, which was required to play a mod for the game morrowind (apparently some files were missing from the most recent versions of dx): (url) everything seemed to work fine after this. i played the mod for a while, then yesterday i decided to buy deus ex: human revolution. again, i installed, the game required a dx update which processed fine, and i played the game for a few hours and went to sleep. the next day, my problems began. i noticed Internet, livestream, own3d.tv, or any web video player would crash after a minute or so. the video would stop, the sound would stutter and distort, and i get a brief black screen and a then the video player restores with a green screen instead of the video playing, and in my task menu a pop up occurs with "nvidia kernel 180.26 has crashed and successfully recovered"
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Jun 12, 2011
Computer posts, then checks hard disk RAID status (Healthy), then a white blinking cursor appears on upper left corner on black screen, and hangs there forever, UNLESS i put in a Windows bootable CD, then based on my boot priority order (CD ROM, HD) it reads the CD, then it displays "Press any key to boot from CD or DVD...", for which i don't press anything, and the computer proceeds to boot Win 7 OS correctly. So basically it doesn't boot unless i just have a bootable CD in tray.
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Jul 31, 2012
I was shutting down my laptop last night and there was a program (Adobe Reader, I think) that caused it to wait before shutting down. I left it assuming it would eventually shut down. I pushed the power button this morning to turn the computer on, and it says "resuming Windows" and then goes to the screen that says "Logging off". It has been hung up on that screen for over 30 minutes now, so who knows how long it did that last night when it was supposed to shut down. I can press and hold the power button to get it to power down, but when I press the power button again, it starts the same "resuming Windows" stuff all over again. I tried tapping the F8 button when it was restarting, but no luck. I can't use my computer at all, This is a pretty new laptop (Dell), so this is especially frustrating. Not to mention I have LOTS of work to do and I everything is on that laptop.
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Oct 11, 2012
[SOLVED]couple of curse words and a sfc /scannow seems to have fixed the problem :DMy HDD has some bad sectors on it (I already ordered a new HDD because I think this one is going to fail soon) sometimes when I boot up in my BIOS after the POST I will get a HDD not detected error if I cold boot it goes away and I am presented with my GRUB (I dual booted Win7 & Linux Mint). Is it possible that these random hangs are caused by my HDD?Mod Edit:Removed DDS log, not applicable/allowed in this forum, issue resolved by OP
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Feb 22, 2013
System:
Microsoft Windows 7 Ultimate
Service Pack 1
Lenovo Thinkpad Edge
Intel ® i7 ® CPU 2.10 GHz
4GB of RAM
This laptop will work fine when it is booted up and for ~30 minutes after that. Then it starts to get slow to the point where web pages refuse to load and it takes a good 2-3 MINUTES to open up Task Manager. CPU usage is not high at all when this happens. I have run Memtest86+ as well as Seatools for Windows and the diagnostic tools from the BIOS to rule out a hardware problem. I have backed up my files and reinstalled Windows, only to have the same thing happen. Scans with Malwarebytes and Microsoft Security Essentials have come up clean as well.
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Jul 8, 2011
Having an issue with my laptop and gaming, the games should by no means cause it to hang like this. Even older games like Half life will hang, I will be playing along and the game will hang, or freeze for a few seconds then go back to normal. This is kinda frustrating especially while playing online.
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Oct 27, 2009
me as the most of you is using Windows 7 with so much fun! I do have a little problem,don't know why actually,this is why i'm here asking for help. First of all here is my hardware configuration:
Asus P5Q PRO (latest bios,waiting if Asus is ever going to release the EFI also for my motherboard lol just like happened with P5Q Deluxe,anyway).
In bios options if I select AHCI i get faster performance and system responsiveness,but from time to time,it could happen anytime,i get complete hangs up so i have to hard reboot my pc. I tried EVERYTHING,also Intel sata ahci latest driver for my motherboard and nothing works. This happens with both 32 and 64 bit of Windows 7,and it doesn't seem to happen if it's set to IDE (which definitely makes my computer less responsive). Thanks in advance to anyone that will help me
I'm beginning to thing that it's the hardisk getting insane,it's the oldest hardware component in my pc now.
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Jul 10, 2010
i use dell inspiron 1564 with genuine windows 7. it works well when on battery but when i plug in charger,it hangs after some time..
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Sep 2, 2012
I have a Toshiba L505-L5007 laptop and a while back the audio went out on it. After days of trying to find the problem to no avail, I was advised to try a complete factory restore because the person thought it was an OS issue. Well, now I try to restore it to factory settings but the OS hangs at the configuration screen on the 5th reboot. Is there something that I might have overlooked? I've tried scouring the internet for people with the same problems, but I can't seem to find anyone with the same problem. I've also tried upgrading the BIOS in case there was a problem there keeping Windows 7 from installing. Right now the laptop will come on, and only runs well in any of the safe modes, if I try to boot it normally it'll try to finish the installation and freeze.
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Jun 22, 2012
for the last few days my computer has started to hang at random times. It could be 1 min or 15 min after start up and does not look to be linked to any 1 program. when it happens the computer will slow down for a min then I just get the round circle icon and nothing works, I cant even do Ctr Alt Del. I have done AVG scan and Superantispyware and all was fine apart from tracking cookies. I have also taken most unused programs out of MSCONFIG startup and still no luck.I will try and run the SysInfo tool and Hijackthis on the computwer now and post the results (Im using a different computer to post this)When it starts to slow Task manager, if i have it open in time, shows nothing strange cpu between 0% and 20%
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Sep 5, 2012
My computer has been very slow of late. It seems to hang up and/or freeze (for various amounts of time) whenever I pull up any application (internet, programs, folders, anything). [code]
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Mar 2, 2011
i bought new acer laptop model ASPIRE 4738 brand new which is core i3 with 2gb DDR3 RAM and 500 gb hard drive .. when i install win7 32 bit (X86) operating system it installs normally but during work suddenly computer hangs .. and then every thing stops working . then i need to restart it by power button. it happen after an hour of work .
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Oct 24, 2011
My mail software seems to hang up my computer. I have a new Dell Dimension with 4.0gb ram and 2.8 duo processor.
Windows live mail is what I use for email.
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May 19, 2012
I have this issue of my computer hanging and becoming irresponsive at random times such that am unable to do anything until and hard shut down and restart. This does not happen at start up or shut down but just while am browsing (mostly) and sometimes while doing other things. I checked the event viewer this morning when it happened again and found this :Faulting application name[CODE]
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Jan 3, 2012
Basically, what happens is, if a game runs in fullscreen, there's a slight chance my computer stops responding entirely. The HDD Indicator flickers, and buzzing can be heard- as if it is trying to play the game. However, I am met with a black screen and no sound. I can not Ctrl-Alt-Del or Ctrl-Shift-Esc; it does nothing.It is also very erratic, it seems to be quite selective of what games do, and what games don't run, for instance, Half Life 2 and it's episodic expansions, as well as L4D2 and 1- Portal, and Portal 2 run fine. Fallout 3 and New Vegas, the same. UT2004 Runs swell. UT3 however, hangs. Metro 2033, Hangs. Skyrim works beautifully. Oblivion Hangs.I'd like to think it is a resolution issue, as I am using a 17" TV with HDMI. The resolution is at 1280 x 720, and my Graphics card is a Nvidia GeForce 550Ti. My Operating System is Windows 7 Home Premium 64-bit.
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Nov 19, 2009
I have Win XP installed on my PC and I have tried several times to do a dual boot with Windows 7 RC and after each attempt I have put my system back to normal by reformatting the Windows 7 partition with Acronis Disk doctor and reimaging XP Pro with Acronis true Image.
What happens is I go through the install and the green progress bar goes pretty well right across the screen and all the stages are checked of as they are done then I get the screen that the computer wants to reboot and I let it time out and when it starts up again I get "Press any key to boot from CD or DVD" the first time I left it because I didn't want to reinstall again after some time with the PC still at that screen I pressed a key and nothing happened.
Another time I pressed the key and it wanted to do another installation so I let it do a repair and when it rebooted the same thing so I tried again and removed the disk when it rebooted and when the PC gets through POST I get a black screen with a blinking cursor that I cant type anything to.
I would imagine that if I can get past this point it would be where I type in the product key.
I have tried this disk on another computer in Ubuntu with virtual box and it installed ok. I have the boot order correct I have recently installed XP pro on it. I am using a PS2 keyboard that was OK for the XP install and I can get into Bios OK.
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Oct 27, 2009
I Installed Office 2003 SP3 on my new Windows 7 x64 last week and it seemed to initially run ok. Over the last few days I've had a problem with Outlook where it hangs, seemingly at random. I can't figure out what causes it and it doesn't always happen from the same function. It hangs indefinitely until I force it to close and re-open it. I've tried uninstalling the Windows updates and re-installing the entire package with the same problem. It doesn't generate any specific error message so I'm not sure what to try next.
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Apr 8, 2011
After i installed my HD6970 and formatted my computer, I have been experiencing something quite frustrating about my boot.
When I boot up my computer, it hangs for over 1 minute at this screen: [URL]
I have been trying to find software for boot logging but it has been useless. My Windows bootlog looked like this: Code: Microsoft (R) Windows (R) Version 6.1 (Build 7600)
4 8 2011 05:30:31.125
Loaded driver SystemRootsystem32
toskrnl.exe
[Code].....
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Aug 25, 2011
i just did fresh installation of windows 7 on my mother in laws computer and for some reason when the computer is turned on or needs to restart the computer hangs where it is supposed to be reading from cd drive, i see all lights working but it will not load to windows. if i press f8 to enter boot menu and select the hard drive it starts with out a problem.
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