Computer Hangs During Installation
Sep 2, 2012
I have a Toshiba L505-L5007 laptop and a while back the audio went out on it. After days of trying to find the problem to no avail, I was advised to try a complete factory restore because the person thought it was an OS issue. Well, now I try to restore it to factory settings but the OS hangs at the configuration screen on the 5th reboot. Is there something that I might have overlooked? I've tried scouring the internet for people with the same problems, but I can't seem to find anyone with the same problem. I've also tried upgrading the BIOS in case there was a problem there keeping Windows 7 from installing. Right now the laptop will come on, and only runs well in any of the safe modes, if I try to boot it normally it'll try to finish the installation and freeze.
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Jun 2, 2011
I have just got Windows 7 Ultimate.I accept the Licence Agreement, set my partitions as i want them but when it gets to the expanding files part it will hang at 0%. This happens on both the 32 & 64 bit disc.This is a brand new purchase which I opened it about an hour ago.The laptop has a 400GB HD and 2GB of ram. It came with Home Prem x64 pre-installed, So the hardware meets the requirements.What seems to be the problem?
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Oct 31, 2009
This is a nightmare, after solving the first problem I had, where the installation gets stuck in 'Copying windows files' (I had to disable the floppy disk from the BIOS, even not having floppy disk physically).
Now all the files are copied and extended properly, but when showing the screen saying that the system is going to reboot, the installation freeze. It never reboot.
Then I do a hardware reboot, Windows 7 loads ok, but in the screen that reads "Completing installation..." the process never ends.
I've seen (through shift+F10) that the log file 'setupapi.dev.log' reads something like it is looking for a driver for a pci.. but don't know what it means.
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Mar 19, 2011
I am helping out a friend by re-installing Windows 7 on his laptop. Unfortunately the laptop had been infected beyond repair by a virus/malware and would not boot past bios.When installing Windows 7 x32, I make it to the "Setup is starting..." screen and it does not continue. It is not the disk as I have used the same one to install it on my laptop. The laptop is a Dell Inspiron 1545 with 4gb of ram and 500gb HDD space
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Feb 1, 2013
I tried loading windows 7 on my Dell Inspiron Mini, it says completing installation but after an hour it doesn't change, windows 7 hangs up on installation.
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Nov 10, 2009
I thought I'd move with the times and picked up a copy of Windows 7 Ultimate. I had Vista installed before.
Booted from CD, delete/recreate partition and did a clean install.
The installer hangs on a black screen after the first reboot. Even left it overnight without progress. Forcing a reboot and going into Safe Mode the setup tries to continue, then comes up with a prompt saying 'Setup cannot run in Safe mode, rebooting your computer', whereupon it hangs again.
This is the sequence I tried:
1. Boot from CD, delete boot partition, new partition, clean install (HUNG)
2. Disconnect router, then as 1. (HANG)
3. Reset BIOS to factory defaults, then as 1. (HANG)
4. Disconnect external hard drive and printer, then as 1. (HANG)
5. Disabled on-board chips like sound, legacy USB etc, then as 1. (HANG)
I've tried booting to the CD and doing a 'repair windows' but that comes back without problems.
The only other thing I could think of is that the graphics card is incompatible... but I don't have onboard VGA and I don't have another card just lying around.
I've never had a problem doing a clean Windows install. I'm really disappointed they're making it so difficult. Does anyone have any suggestions? I might have to just go back to Vista...
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Feb 23, 2009
I attempted a windows 7 install on an x64 and x32 system several times with the same result. The Upgrade runs until the last stage and then hangs. I looked at the logs but didn't see any errors. All my systems are custom built using Vista ultimate OEM additions.I was successful installing the software as a new install.I updated all the drivers.
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Mar 3, 2012
1) Download Cumulative Security Update for Internet Explorer 8 for Windows 7 (KB2647516)
2) PC crashes while making a restore point.3) Reboot - normal startup. But when I shut down later, the update tries to install and the installation hangs. After disc activity ceases, I shut down manually.4) Reboot - normal startup.At this point, I decided to use System Restore to clean out any residue from the failed install before downloading the patch again. Yup, you guessed it, I used the damaged restore point. D'oh!5) PC reboots as part of restore process - I get a startup error.6) Scan for problems - attempt repair - recieve the following error. "StartRep.exe Application Error. The instruction at 0x75bc9a45 referenced memory at 0x538e0e85. The memory could not be read"7) I try to restore to an earlier point, but the restore fails."System Restore failed while mounting the registry from the restore point. Unspecified error (0x80070020)"8) I close System Restore window and PC reboots automatically - normal startup.9) I recieve a notification from "Solve PC Issues" in the taskbar saying Microsoft Security Essentials is out of date and would I like to update?
So here I am. My PC appears to be running smoothly, but I don't know if there's any hidden damage in the system. I still want to clear out any residue from the failed install before I download the patch again, but now I'm wary of using System Restore. Also, the MSE update notification has me puzzled - the last restore point I tried to restore to preceeded an MSE definitions update, but that restore failed (didn't it?) and anyway, I don't normally recieve definitions update notifications from "Solve PC Issues". This las left me unsure where my system is at restore point-wise right now.
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Jun 7, 2012
Just bought a new hard drive due to my old one was failing. This is the same exact hard drive I had.Whenever I try installing windows 7, it "completes", then the screen blinks skips, and skips the "Create a user account" and just hangs at "Completing Installation". I thought I would give it a try and disable my gfx driver just to see if that would work.
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Feb 3, 2010
My Dad is having problems upgrading to Windows 7 from the original Vista installation on his Medion MD8833 PC, using a Windows 7 Home Premium Upgrade Edition disk. He first tried the upgrade route from Vista and this seemed to go OK, until after the second or third reboot it would get to a point and then freeze at a blank screen, with the mouse cursor still visible. If left for a long period of time, the PC appears to go into sleep mode. Attempts to reboot at this point make it look like Windows 7 has been installed, at least partially, as it'll go through the usual Windows 7 load-up splash screens but he's unable to get to the part of the process where you have to enter your Windows 7 serial key or start setting up user accounts etc. He's tried F8 and booting into Safe Mode and various other modes but had no success here either. This often results in being told the installation process has not completed and attempts to revert to Vista are started. He's even resorted to wiping the hard drive completely (inc. recovery partition) and doing a fresh install, but has exactly the same problems.
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Mar 22, 2011
I am with a friend re-installing Windows 7 on his laptop. Unfortunately the laptop had been infected beyond repair by a virus/malware and would not boot past bios. When installing Windows 7 x32, I make it to the "Setup is starting..." screen and it does not continue. It is not the disk as I have used the same one to install it on my laptop. The laptop is a Dell Inspiron 1545 with 4gb of ram and 500gb HDD space.
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Dec 19, 2012
My daughters CQ61 required a clean install after repair. Windows 7 jus goes through the normal install process and hangs at completeing installation. I'm not a Noob but not a Geek either. I can only assume the drive is fine as it is running fine in the T400 IMB i am using now. Now here is the strange bit..... When i was just starting out i to had a CQ61 and it too needed a clean install and it did the same for months with friends in th know looking and trying to. In the end i send off for the factory software discs and tey went on straight away with win7 working fine. It was literally restored to new. I passed on said disks when i sold said CQ61 adising the guy never to go down the road i had. Now the software discs are no longer available from HP and There is none on torrents anywhere. I cannot accept that this is the only way to install clean install. If it was that critical to have the discs they would send them out with the new machine. So thats muti attempts by multiple people on 2 identical machines presenting the same hang. One was solved with the Sowfwaredisks provided by HP and are no longer available. Should have copied them i know but never thought i would be looking down the same barrel of the same gun.
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Mar 17, 2012
I am building two servers with identical hardware ... Intel S5520HCT mother board, dual Xeon E5607 2.26GHz, Seagate SATA 2TB drive, 8GB Crucial memory and OCZ Agility SSD drives. I am using the onboard video and motherboard has been update with the latest BIOS.
But when I install Windows 7 Pro 64 to 50GB partition on the SATA drive, or to a single partition SSD ... the system hangs after the final reboot right after "Updating Registry" and "Starting Services" during the "Completing Installation" phase. The next input should be username and computer name ... but it never gets to that.
I have minimum hardware attached ... disabled networking in BIOS ... and tried with a number of different memory configurations ... etc .. etc ... but still the same result .. and I am now totally clueless. I even tested all my hardware on a Tyan S7025 board ... and there it installs without any issues.
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Feb 10, 2013
I have a custom built pc, has quad core phenom processor 4gb ram. Gigabyte motherboard 500gb hard drive with windows 8 preview installed. And a formatted 250gb. I'm trying to install windows 7 on the formatted drive but every time off cd hangs on expanding files. So I thought I'd try USB stick. Got a 16gb cruzer blade. Formatted and made bootable. Windows on it. Will start via my computer but whenever I try booting it on standup I get an error about not being digitally signed. I've tried numerous things but will not boot from USB.
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Jun 25, 2011
I just bought a Toshiba laptop that has Windows 7 Home Premium 64 bit installed on it. I have tried several times to install Office 2007 but for whatever reason it gets probably about 70 percent done and then it just hangs. At first I thought it was because the CPU sitting at 80-90 percent even before installing. I found some .NET services that were using up alot of that CPU so I disabled them and tried installing again but I still hung. I am getting no error messages so right now I am at a loss.
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Sep 18, 2011
I had a power loss while installing a windows update about two months ago. Ever since then my system will hang either on logging off or shutting down.I have tried making a new user (No Help)it hangs in safe mode also.I also do not have a list of prior updates in control panel since this problem.The system works fine other than that.
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Jun 29, 2011
I just bought a new hard drive and a brand new Windows 7 Home Premium 64bit disc and I am doing a clean install on the new hard drive. it seems that everything is going normal, but at a random time during the installation, the computer just shuts off.sometimes it doesn't even get to the installation when it shuts off. sometimes it shuts off in the middle of the "windows is loading files..." black screen. there are no beeps when it shuts off or when I turn it back on. there are also no error codes.whenever i turn it back on it simply acts as if it never tried to install windows and starts the boot all over from the disc
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Mar 22, 2011
I am helping out a friend by re-installing Windows 7 on his laptop. Unfortunately the laptop had been infected beyond repair by a virus/malware and would not boot past bios.When installing Windows 7 x32, I make it to the "Setup is starting..." screen and it does not continue. It is not the disk as I have used the same one to install it on my laptop. The laptop is a Dell Inspiron 1545 with 4gb of ram and 500gb HDD space.
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Jun 12, 2011
Computer posts, then checks hard disk RAID status (Healthy), then a white blinking cursor appears on upper left corner on black screen, and hangs there forever, UNLESS i put in a Windows bootable CD, then based on my boot priority order (CD ROM, HD) it reads the CD, then it displays "Press any key to boot from CD or DVD...", for which i don't press anything, and the computer proceeds to boot Win 7 OS correctly. So basically it doesn't boot unless i just have a bootable CD in tray.
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Jul 31, 2012
I was shutting down my laptop last night and there was a program (Adobe Reader, I think) that caused it to wait before shutting down. I left it assuming it would eventually shut down. I pushed the power button this morning to turn the computer on, and it says "resuming Windows" and then goes to the screen that says "Logging off". It has been hung up on that screen for over 30 minutes now, so who knows how long it did that last night when it was supposed to shut down. I can press and hold the power button to get it to power down, but when I press the power button again, it starts the same "resuming Windows" stuff all over again. I tried tapping the F8 button when it was restarting, but no luck. I can't use my computer at all, This is a pretty new laptop (Dell), so this is especially frustrating. Not to mention I have LOTS of work to do and I everything is on that laptop.
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Oct 11, 2012
[SOLVED]couple of curse words and a sfc /scannow seems to have fixed the problem :DMy HDD has some bad sectors on it (I already ordered a new HDD because I think this one is going to fail soon) sometimes when I boot up in my BIOS after the POST I will get a HDD not detected error if I cold boot it goes away and I am presented with my GRUB (I dual booted Win7 & Linux Mint). Is it possible that these random hangs are caused by my HDD?Mod Edit:Removed DDS log, not applicable/allowed in this forum, issue resolved by OP
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Feb 22, 2013
System:
Microsoft Windows 7 Ultimate
Service Pack 1
Lenovo Thinkpad Edge
Intel ® i7 ® CPU 2.10 GHz
4GB of RAM
This laptop will work fine when it is booted up and for ~30 minutes after that. Then it starts to get slow to the point where web pages refuse to load and it takes a good 2-3 MINUTES to open up Task Manager. CPU usage is not high at all when this happens. I have run Memtest86+ as well as Seatools for Windows and the diagnostic tools from the BIOS to rule out a hardware problem. I have backed up my files and reinstalled Windows, only to have the same thing happen. Scans with Malwarebytes and Microsoft Security Essentials have come up clean as well.
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Jul 8, 2011
Having an issue with my laptop and gaming, the games should by no means cause it to hang like this. Even older games like Half life will hang, I will be playing along and the game will hang, or freeze for a few seconds then go back to normal. This is kinda frustrating especially while playing online.
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Oct 27, 2009
me as the most of you is using Windows 7 with so much fun! I do have a little problem,don't know why actually,this is why i'm here asking for help. First of all here is my hardware configuration:
Asus P5Q PRO (latest bios,waiting if Asus is ever going to release the EFI also for my motherboard lol just like happened with P5Q Deluxe,anyway).
In bios options if I select AHCI i get faster performance and system responsiveness,but from time to time,it could happen anytime,i get complete hangs up so i have to hard reboot my pc. I tried EVERYTHING,also Intel sata ahci latest driver for my motherboard and nothing works. This happens with both 32 and 64 bit of Windows 7,and it doesn't seem to happen if it's set to IDE (which definitely makes my computer less responsive). Thanks in advance to anyone that will help me
I'm beginning to thing that it's the hardisk getting insane,it's the oldest hardware component in my pc now.
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Jul 10, 2010
i use dell inspiron 1564 with genuine windows 7. it works well when on battery but when i plug in charger,it hangs after some time..
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Nov 19, 2009
I would very much like to try out Windows 7, since all I read about it is very positive. I am trying to install the 64 bit version on my computer, but no matter what I do, it keeps freezing at "Completing installation" after the first reboot. For a minute or so the dots-animation is still working and I can move the mouse, but after that, it just completely freezes.
Some background information:
- I have a Asus P5K-E/WiFi mainboard with the latest BIOS installed (also tried an older BIOS);
- My processor (Intel Q6600) is overclocked to 3 GHz, but I have also tried the install at stock speed (2.4 GHz);
- The jMicron controller is disabled;
- SATA mode is AHCI. This is working fine with my Windows XP installation;
- My video card is a Radeon HD2600 card with 2 DVI outputs, both connected to a monitor. I also tried connecting just one monitor, without success;
- It doesn't matter whether I install from DVD or USB flash disk, the exact same thing happens;
- I have a USB soundcard (Digidesign MBox I), but disconnecting it during installation doesn't help;
- I use a Logitech USB mouse/keyboard set;
- I have two DSP cards installed in my PC, a UAD-2 and a SSL Duende, both working fine with XP.
I'm puzzled. Anyone have a clue?
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Jun 22, 2012
for the last few days my computer has started to hang at random times. It could be 1 min or 15 min after start up and does not look to be linked to any 1 program. when it happens the computer will slow down for a min then I just get the round circle icon and nothing works, I cant even do Ctr Alt Del. I have done AVG scan and Superantispyware and all was fine apart from tracking cookies. I have also taken most unused programs out of MSCONFIG startup and still no luck.I will try and run the SysInfo tool and Hijackthis on the computwer now and post the results (Im using a different computer to post this)When it starts to slow Task manager, if i have it open in time, shows nothing strange cpu between 0% and 20%
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Sep 5, 2012
My computer has been very slow of late. It seems to hang up and/or freeze (for various amounts of time) whenever I pull up any application (internet, programs, folders, anything). [code]
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Mar 2, 2011
i bought new acer laptop model ASPIRE 4738 brand new which is core i3 with 2gb DDR3 RAM and 500 gb hard drive .. when i install win7 32 bit (X86) operating system it installs normally but during work suddenly computer hangs .. and then every thing stops working . then i need to restart it by power button. it happen after an hour of work .
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Jul 9, 2011
I have just installed a new hard drive to my computer as well as a fresh install of Windows 7,to my surprise after updating everything and installing programs, my computer suddenly hangs and crashes, after time this developed into BSOD,which now constantly happens. Not entirely sure why, whether it's a driver issue or what. If anyone can look into this and help my problem then.
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Oct 24, 2011
My mail software seems to hang up my computer. I have a new Dell Dimension with 4.0gb ram and 2.8 duo processor.
Windows live mail is what I use for email.
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