Installation Hangs On Black Screen
Nov 10, 2009
I thought I'd move with the times and picked up a copy of Windows 7 Ultimate. I had Vista installed before.
Booted from CD, delete/recreate partition and did a clean install.
The installer hangs on a black screen after the first reboot. Even left it overnight without progress. Forcing a reboot and going into Safe Mode the setup tries to continue, then comes up with a prompt saying 'Setup cannot run in Safe mode, rebooting your computer', whereupon it hangs again.
This is the sequence I tried:
1. Boot from CD, delete boot partition, new partition, clean install (HUNG)
2. Disconnect router, then as 1. (HANG)
3. Reset BIOS to factory defaults, then as 1. (HANG)
4. Disconnect external hard drive and printer, then as 1. (HANG)
5. Disabled on-board chips like sound, legacy USB etc, then as 1. (HANG)
I've tried booting to the CD and doing a 'repair windows' but that comes back without problems.
The only other thing I could think of is that the graphics card is incompatible... but I don't have onboard VGA and I don't have another card just lying around.
I've never had a problem doing a clean Windows install. I'm really disappointed they're making it so difficult. Does anyone have any suggestions? I might have to just go back to Vista...
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Jul 4, 2011
I am new here so apologies for being a newbie. I have a mid ranged gaming tower from ncix. That's about 7 months old. Its a 64bit windows 7 with 12gbs ram and 1tb hard drive.I was playing Starcraft with friends earlier today when suddenly the computer restarted during the match and was unable to boot up again after the sudden restart.It hangs at a black screen with the blinking underscore.
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May 6, 2009
Using a booting USB and selecting clean install, the install completes mostly, it reboots a few times like normal. When it should be time to enter the key, the screen is completely black *except* for the Windows 7 watermark.
Are there any known issues with this board and the on-board graphics chip?
Can anybody recommend a HDMI card to drive my Plasma Display that has good 7 support?
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Jan 28, 2013
I have an ssd and my windows usually boots really fast, like around 15 seconds. Recently though, I've encountered a problem where after the glowing windows icon and before the login screen I get a black screen for about 1-2 minutes. I have no idea what might be causing this and I want to fully experience my SSD's capabilities. I miss being able to reboot in a matter of seconds instead of minutes. My SSD is doing great, it doesn't seem to be failing at all, still super fast after the boot. I've tried googling it but its kind of a catch all and most things I find are windows hanging indefinitely during boot.
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Oct 17, 2012
I recently got a PC that my office was getting rid of. The PC was in great shape and I was told it worked fine when they gave it to me. They ripped out the hard drive and gave me the machine. As soon as I got it, I put a brand new 2Tb Seagate HDD in. I also replaced the existing RAM (2x1Gb sticks) with 2x 2Gb sticks with the memory speed to match my motherboard. Finally I swapped out the ATI Radeon HD2900XT with a Nvidia Geforce GTX 460. There was a sound card (PCI) I removed as well as a redundant firewire port I unhooked from the Mobo. I then booted and peformed a fresh install of Windows 7 32bit Pro. Everything seemed to be going fine... until I tried to shut down. Windows would freeze on the Shutting Down screen. I mean freeze because the spinning circle would stop and the entire machine was unresponsive.
I read online that pre-Service Pack 1 Windows 7 didn't like multi-core processers and would have issues shutting down, so I updated to SP1 (along with a bunch of other updates). Now when I try to shut down, the Shutting Down screen disappears and the signal to the monitor ends, however the machine stays on. I can hear the fans running and see the lights to the PCI cards still on. Once again I have no option but to hold the power button until it shuts down. One extra note I double checked every driver and they are all up to day. Also when I boot in Safe Mode the PC shuts down fine and I have no problem restarting, just shutting down...
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Feb 9, 2013
I have been trying multiple times to install Windows 7 to my hp pavilion g6-1007 laptop from an installation DVD but with no success so far. The problem is that I can't proceed with the installation. Every time I put the DVD and boot from there, first I see that black screen with the bar at the bottom saying "loading files".And after it finishes, it gets to a black screen (with only a cursor present) and then it does nothing more than that. It hangs there, no matter how much time I wait. The DVD-ROM also throttles down and the HDD activity LED stops blinking at all.I thought about a crappy image, so I downloaded the repair disk iso and burned a CD with it, but then I got exactly the same behavior. I'm thinking now of perhaps trying to install from a USB stick, as a last resort.
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Mar 22, 2011
I am with a friend re-installing Windows 7 on his laptop. Unfortunately the laptop had been infected beyond repair by a virus/malware and would not boot past bios. When installing Windows 7 x32, I make it to the "Setup is starting..." screen and it does not continue. It is not the disk as I have used the same one to install it on my laptop. The laptop is a Dell Inspiron 1545 with 4gb of ram and 500gb HDD space.
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Oct 27, 2009
I am currently using Vista Home Premium SP1, with a Nvidia GTX 295 and Intel Core i7 920. I purchased the Windows 7 Home Premium upgrade disc yesterday.
Near the end of the installation it does one of its usual auto-restarts. After the Windows 7 loading screen finishes, all i can see is a black screen with a mouse pointer, thats it. Then if i restart it takes me to a screen that says "your upgrade failed, restoring your previous version of Windows". I have tried every hint i can find, 9 installs later, and still no closer to finishing.
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Oct 28, 2009
I am trying to do an upgrade with a computer I previously had Vista Ultimate on. I choose to do a clean install and formatted the hard drive with the 7 installer. The installation begins normally, but when it reboots and says "Starting Windows" a black screen comes up. I am able to see the mouse cursor and mode it, but nothing else occurs.
The hard drive light comes on periodically, but nothing happens even if I leave it sitting for several hours. If I restart the computer, it gives me the option to start in safe mode, then says 7 can not load in safe mode and reboots to the same black screen.
I have tried installing multiple times with the same result. I re-loaded Vista and tried to do an upgrade, but it tells me Vista Ultimate can not be upgraded to 7 Home Premium and I must do a clean install.
The upgrade advisor told me I should have no issues and Vista ran fine.
Any ideas what could be causing this black screen upon installation?
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Jan 3, 2010
DVD disc boots up, Windows loading files...then Microsof Corporation loading screen comes up, and after that black screen, and nothing happens, everything is working but nothing happens. Tryed several times, but still the same thing happens. Any suggestions?
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Feb 27, 2010
I got Windows Seven PRO 64bit today
I get it to boot from the DVD and it gets all the way to the final step {Completing Installation} then the screen goes black and hasnt moved from it for like 2-3hrs..
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Dec 5, 2011
I tried to install windows 7 on my laptop (hp pavilion ze5400, old 1 i know) anyways, everything goes fine until this screen: [URL] after that screen, my screen goes black and I can't do anything. it says nothing on my screen, just black.
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Dec 5, 2011
I tried to install windows 7 on my laptop (hp pavilion ze5400, old 1 i know)anyways,everything goes fine until this screen:URL] after that screen, my screen goes black and I can't do anything.it says nothing on my screen, just black.
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Apr 6, 2010
My problem is that during Windows 7 Ultimate installation (right after the first reboot) the screen goes black! The monitor does not loose the signal because I can still see the green solid LED on it. I have run into this issue four times with four different PCs with four different configurations. The only common denominator here is the type of video card (I say the type of video card because this has happened with different brands and models of video cards). This has happened only with video cards that have DVI, S-Video and VGA ports, but only on the ones that have the VGA port that PLUGS through a little ribbon cable to the card it self. I have successfully installed Windows 7 on systems that have video cards with the same ports but the VGA port is solder to the card. It seems that after the first reboot and after it displays "Starting Windows", Windows thinks that the active port on the video card is the DVI port and NOT the VGA port that has been using up until that point! I know this because I have used a DVI to VGA adapter right after the screen goes black and there it is! the setup process waiting for my input (create a user)...
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Jan 23, 2012
i have recently ordered a lappy ASUS K53SV-SX520D from flipkart. the specifications are i5 second Generation processor. it came preinstalled DOS. i tried to install the windows 7 ultimate 32 bit. and i installed successfully. But some problem arose i guess the reason is that i created 3 partitions while installations and from Disk Management i created another volume. of the remaining unallocated space.now when i started the lappy m not able to BOOT. its just the blank screen with a blinking curser. i have tried many times but failed. peoplesolve this problem. its a new laptop and m no even able to start it even once.secondly. someone suggested me to delete the partitions while instaling the Win 7 again. i tried that too.. but all the options to delete, format, new, are in gray. i mean m not able to delete those 4 partitions.
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Sep 25, 2012
I have been struggling with my old desktop for 4 hours...as i have installed a fresh windows 7 home premium on a new Samsung 500GB hardisk, but soon after the installation when i rebooted my pc it rebooted to black screen which is never ending....i have tried installing Windows 7 Os three times and every time the result was the same. my disk is ok as it doesn't give any error while running check disk utility on it.
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Jul 31, 2009
I need some help with my Windows 7 installation.
I've finally installed the RC build (7100 x64) on my Samsung SA11 notebook,
but after the installation of the latest nVidia drivers available for my card
I only get a black screen after I restart the PC. Any ideas?
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Oct 29, 2010
Have Windows 7 on my laptop and it's been working OK so far. When my WinXP install on my desktop started acting wonky and refused to launch except in safe mode, I figured I'd go ahead and trade up to Windows 7 since I'm a student and can get a copy for $20.I pulled all the data I wanted onto a USB drive, then started installing. Did a clean custom install; deleted both previous partitions and made a single new partition for it to install on (plus the mandatory 100MB partition). It chugged along and seemed to be progressing nicely: Copying files... check. Expanding files... check. Installing features... check. Installing updates... check. Completing installation... VIDEO MODE NOT SUPPORTED. Suddenly my monitor doesn't understand the output it's getting. The system doesn't see the keyboard either: caps lock & num lock buttons don't toggle their associated lights. So I gave it an hour. Still nothing. I figured it must have locked up, so I power-cycled it, hoping it had completed the installation. No such luck, I get an error message saying the installation ended unexpectedly and I have to restart. So I restart. Same thing happens.
During the portion of the install just before the final reboot, while it says, "Completing installation..." the screen goes black to show a single blinking cursor in the top left for a second or so (like it kicked out of the OS), then goes black & says video mode not supported, like its receiving invalid input from the computer. I connected another monitor and instead of saying video mode not supported, it just shows a black screen, like its getting good output from the computer but the computer just wants to show all black (this monitor does have a 'video mode not supported' equivalent screen, which it's not using in this case; that's why I think it's getting good output from the PC). I know the system isn't reaching the actual reboot, because it doesn't do the 10-second countdown before automatically rebooting, it just jumps straight to the black screen.
Machine Stats Processor is a 3.0GHz Core 2 Duo. Has 2GB of RAM. GPU is an Nvidia 8800 GT. Monitor is a Dell 2007WFPb. Disc I'm installing from says "Windows 7 Ultimate 32-bit x86 Upgrade: Pre-existing OS License Required (Product Key Required) - September 2009 Systems Student Media".
Current Things to Try Install WinXP and give Upgrade Advisor a shot. Current Operating System, pre-install- Never multi-booted before, not planning to start now. Current Hardware- 1 SATA hard drive- 1 SATA DVD drive- 1 USB external drive, but not connected during install- Didn't see any disks with an exclamation point or yellow triangle - Not a new HD; as I said, it's one I was using before, I deleted the two partitions I was using with WinXP, made a single new partition (plus the mandatory 100MB one), and formatted the new one using the installer's Disk Manager Windows 7 installation details - Disc says Windows 7 Ultimate 32-bit x86 Upgrade: Pre-existing OS License Required (Product Key Required) - September 2009 Systems Student Media ... I saw on various forums before I started that Upgrade versions could do clean new installs as well - 32 bit (x86) version - Bought a legit DVDInstallation Media- From a DVDThe procedure and speed of burning the ISO to DVD has been the most frequent cause of installation failure- Bought itOther- No overclocking?
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Nov 11, 2009
So i'm trying to do a clean install of windows 7 (x36) from XP that im currently running. i've burnt the iso down on a dvd and it boots fine and the installation runs normally. I'm getting through all the steps within the installation when it at last says something about that it's done and it's going to restart for the first use of windows 7. Now i'm getting my problem.
The computer starts up and goes through the memory testing and such but just as it's about to start windows 7 i'm getting a black screen and my monitor says "No signal - blabla" and 3 seconds later it restarts itself. If i don't do anything now my computer loops this restarting on and on...
So i've tried to install it with removing my two 512mb RAMS and only have two 1gb of the same brand. Didn't help.
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Jan 11, 2013
i have a MSI A6000 Laptop. Ive been trying to fix this problem for 2 day with 12 hours time and read countless forums but still haven't been able to solve it.
I recently encountered windows 7x64 installation error, where i could not select disk partition to install. ( i formatted and deleted all of the partitions for a clean install). But somehow after running the memory diagnosis i was able to go through the installation. But during the installation on the second time it restarts, my computer gets a black screen when starting.
i cannot access the post screen menu or the recovery option( it is however possible to access the same thing via booting through the USB and selecting the recovery option instead of installing). Also the memory diagnosis tool does not work any more giving an error. The bios options are as follows:
MAIN : Serial ATA [Hard Disk]
Serial ATA [ATAPI CDROM]
Advanced: PCI Latency timer [64]
Legacy USB support [enabled]
AHCI Mode [endabled]
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Mar 15, 2010
installed windows 7 ultimate(tried both 64 and 32 bit) to my pc. but after installation when it reboots for the 1st time, it shows a black screen with the mouse pointer. i waited 1/2 hour but no use.my pc config core2quad q6600, asus P5KVM, 2 gb ddr2 ram, nvidia 9600gt 512mb and 380 gb seagate hd also when i try to boot in safe mode it says that windows have to start normally for the first time.i installed it over xp sp3 by formatting the c drive.i have reinstalled it atleast 6 times but no change.
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Jun 16, 2010
I've recently purchased a new ASUS computer (N61V I think), it came with Windows 7 Home, however for school the techies will only work with Windows 7 Professional, so thus, I cannot use it at the moment. I went through start, and went to "Windows Anytime Upgrade", purchased the Professional upgrade, confirmed, etc, etc. But for some reason my screen has gone black (I'm using another comp!) and the lights are flashing on and off. This has been happening for 2 hours now, and I'm not sure what to do. It's got a 500GB hard drive (around 470gb left) and I'm not sure why it's having such problems. Very strong internet connection - plugged in- and has been on charging.
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Sep 15, 2012
My system runs completely fine, but whenever I try to LiveBoot my screen goes black after about 5-10 minutes. Same goes with when I try to do a daily Windows Format/Installation and Safe Mode.
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Dec 6, 2011
i got a prob with my Windows 7 after the installation n the first reboot,and Starting Up Services, it comes on Completing Installation screen when it ends, it doesnt reboot, neither turn off, it just stays on black screen for hours. with the computer working, and the mouses`s cursor moving.
Cant remember excactly the PC specs 2,6Ghz Intel CPU
Nvidia GeForce 7800 or smthng 512mb
4GB ram
2x120GB WD HDz
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Sep 3, 2011
I'm new here.I couldnt find any solution for my problem anywhere and i thought i can find it here.
I have Windows 7 Ultimate 32 Bit and im trying to install it for about 6 months. I installed it once but after one week,os is gone and stuck at classpnp.sys
Here are the steps i followed when trying to install; Selected Boot Menu > CD/DVD
Seen windows is loading files. Seen Starting windows but its gone before the 4 colored windows logo comes.
And endless black screen. I also tried to boot from dvd in safe mode.It hangs at disk.sys I checked rams. I have 1 gb x 2 rams.There is blue and brown sockets for rams on my motherboard.
Both of rams connected to blue ones.When i disconnect one of them pc opens but same issue. When i disconnect one of them and connect it to brown socket pc didnt opened.
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Jul 28, 2009
I'm installing Windows 7 Beta x64 Build 7600 with a 4.7GB DVD but once it gets to the 'finishing installation' part it seemingly reboots (I think?) to continue with the install but the thing is at this point in time for me the screen goes blank and all I see is the cursor which I can move around. If I power it off and then turn it back on the loading screen comes up but when I get to the log on screen the same thing happens again.
The exact same thing happens to me with Vista. I installed it like three times (the difference is on Vista it gets past the install but still won't get past the logon screen so I can never shut down, restarting is fine though for some reason) and I'm being forced to roll back to 64-bit XP which to be honest I really don't want. So far I've detected that it's not the DVDs. It might be the RAM but I replaced both temporarily and that didn't work either.
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Jun 3, 2011
I have problems entering windows after the first installation of Windows 7 64 bit built 7000.After seconds the welcome (splash) screen appears, the windows suddenly reboot automaticaly.After that, black screen appears with dashes blinking.(Actually, my current OS is Windows 7 32 bit built 7600, but I think it isn't cause of the problems. I have formatted the local drive, in which my current OS was installed, before I install Win 7 64 bit).
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Mar 22, 2011
I am helping out a friend by re-installing Windows 7 on his laptop. Unfortunately the laptop had been infected beyond repair by a virus/malware and would not boot past bios.When installing Windows 7 x32, I make it to the "Setup is starting..." screen and it does not continue. It is not the disk as I have used the same one to install it on my laptop. The laptop is a Dell Inspiron 1545 with 4gb of ram and 500gb HDD space.
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Jun 2, 2011
I have just got Windows 7 Ultimate.I accept the Licence Agreement, set my partitions as i want them but when it gets to the expanding files part it will hang at 0%. This happens on both the 32 & 64 bit disc.This is a brand new purchase which I opened it about an hour ago.The laptop has a 400GB HD and 2GB of ram. It came with Home Prem x64 pre-installed, So the hardware meets the requirements.What seems to be the problem?
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Oct 31, 2009
This is a nightmare, after solving the first problem I had, where the installation gets stuck in 'Copying windows files' (I had to disable the floppy disk from the BIOS, even not having floppy disk physically).
Now all the files are copied and extended properly, but when showing the screen saying that the system is going to reboot, the installation freeze. It never reboot.
Then I do a hardware reboot, Windows 7 loads ok, but in the screen that reads "Completing installation..." the process never ends.
I've seen (through shift+F10) that the log file 'setupapi.dev.log' reads something like it is looking for a driver for a pci.. but don't know what it means.
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Mar 19, 2011
I am helping out a friend by re-installing Windows 7 on his laptop. Unfortunately the laptop had been infected beyond repair by a virus/malware and would not boot past bios.When installing Windows 7 x32, I make it to the "Setup is starting..." screen and it does not continue. It is not the disk as I have used the same one to install it on my laptop. The laptop is a Dell Inspiron 1545 with 4gb of ram and 500gb HDD space
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