Screen Goes Black (PC Does NOT Hang) After First Stage Of Installation
Apr 6, 2010
My problem is that during Windows 7 Ultimate installation (right after the first reboot) the screen goes black! The monitor does not loose the signal because I can still see the green solid LED on it. I have run into this issue four times with four different PCs with four different configurations. The only common denominator here is the type of video card (I say the type of video card because this has happened with different brands and models of video cards). This has happened only with video cards that have DVI, S-Video and VGA ports, but only on the ones that have the VGA port that PLUGS through a little ribbon cable to the card it self. I have successfully installed Windows 7 on systems that have video cards with the same ports but the VGA port is solder to the card. It seems that after the first reboot and after it displays "Starting Windows", Windows thinks that the active port on the video card is the DVI port and NOT the VGA port that has been using up until that point! I know this because I have used a DVI to VGA adapter right after the screen goes black and there it is! the setup process waiting for my input (create a user)...
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May 1, 2012
I am stuck at the completing installation stage after reboot. Heres what I've tried:
Removing all but 1 stick of ram
Only have the HDD im installing to plugged in
Using the mobo vga with video card undone
Have all USB devices unplugged ( except keyboard )
Disabling everything in "Other" in device manager
Disabled display driver in device manager
I received this error in the event log: Cd rom has bad block under the administrative tab
ASUS Sabertooth Z77
Intel Sandy Bridge i5-2500k
GSkill 8gig Ares series
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Dec 3, 2011
In the boot sequence, after the "starting windows" screen, Windows will freeze in a black screen as long as 15 seconds before proceeding to the "welcome" screen.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+, x64 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 2046 Mb
Graphics Card: NVIDIA GeForce 8500 GT, 512 Mb
Hard Drives: C: Total - 51199 MB, Free - 15553 MB; D: Total - 40754 MB, Free - 18391 MB; E: Total - 102421 MB, Free - 29962 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-MA78GPM-DS2H
Antivirus: ESET Smart Security 4.2, Updated and Enabled
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May 31, 2012
So a couple of days ago, my PC started hanging up on a "Please Wait" loading screen in between the "Starting Windows" screen (where the Windows logo forms from coloured orbs) and the user account selection screen. Sometimes I'd leave it half an hour and it still wouldn't load.To start with, I simply gave my PC a hard reboot, and the problem would go away. When this stopped working, I system restored, and then the problem disappeared. This morning however, I performed a system restore from safe mode, and now when I boot my PC, in whatever mode, I get the "Starting Windows" screen, then the PC hangs up on a black screen with only the mouse pointer active.
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Jun 5, 2011
Windows 7 32&64bit wont pass first stage of Completing Installation due to "VGA DRIVER" After many weeks of trying to fix my mistake
[code]...
Well first off the computer was running Windows xp64 pro and I performed clean install of windows 7 64BIT, Everything was working great and installed all updates up to sp1. Then I got a "twitch" in my brain and deciced to update my bios which I have never done nor even really used bios before and even better I updated when I was using windows 7. I was nable to open safari and I think other things were glitching out but cant remember. So of ourse now I know that my bios settings changed with the update and I attempted to reset and oll back and now have the old bios reinstalled and have tried many different settings with no change in installation. So I thought maby another clean install will fix my mistakes.and now after many many attempts to install both 32 AND 64BIT Windows 7 I found that using Shift f10 and going to device manager I can see that only the VGA DRIVER has a question mark and there is not a display drivers folder. I have tried onboard with no card installed with same results. I have also tried 3 different video cards and even ownloaded the driver for them for windows 7 64 and 32 from microsoft update catalog and it will say it can not be installed at the load driver option during windows 7 install, it will find the driver and put it on the list so it knows what Im trying to install just wont install it.(like it doesn't recognize the hardware)So im going crazy because I know windows 7 will run on this maching I just dont know what to do to make it work again other then find a working vga driver or video card that will install its drivers during the install from the windows 7 disc.I have tried:2 different hd both formated with windows 7 disc from cmd prompt disabled everything in bios I am not needing for installinstalling from usb with nothing attached to motherboard except a video card because I dont think onboard is compatable.Have tried to install in safe mode tried to disable vga during completing installation tried disabling usb after first restart and removed usb.I have tried installing in a different computer then puting hd back in and repair says it can not repair.Well im stuck believing I need to have a working VGA driver for installation to complete or it is not recognizing my card to know to install the driver.I have two VGA cards to try.Geforce 8500GT Geforce 7300LE Also my ethernet driver will not install ither so I dont have internet when using shift f10 to attempt installing driver over internet. I have been keeping it disables to prevent a problem there also.
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Jan 28, 2011
After i press any key to reboot from DVD, the windows is loading. But when it reach to the screen where we suppose to select language, currency & time format and keyboard layout, the screen become stuck. Mouse cursor doesn't appear and keyboard also not available to use.
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Oct 27, 2009
I am currently using Vista Home Premium SP1, with a Nvidia GTX 295 and Intel Core i7 920. I purchased the Windows 7 Home Premium upgrade disc yesterday.
Near the end of the installation it does one of its usual auto-restarts. After the Windows 7 loading screen finishes, all i can see is a black screen with a mouse pointer, thats it. Then if i restart it takes me to a screen that says "your upgrade failed, restoring your previous version of Windows". I have tried every hint i can find, 9 installs later, and still no closer to finishing.
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Oct 28, 2009
I am trying to do an upgrade with a computer I previously had Vista Ultimate on. I choose to do a clean install and formatted the hard drive with the 7 installer. The installation begins normally, but when it reboots and says "Starting Windows" a black screen comes up. I am able to see the mouse cursor and mode it, but nothing else occurs.
The hard drive light comes on periodically, but nothing happens even if I leave it sitting for several hours. If I restart the computer, it gives me the option to start in safe mode, then says 7 can not load in safe mode and reboots to the same black screen.
I have tried installing multiple times with the same result. I re-loaded Vista and tried to do an upgrade, but it tells me Vista Ultimate can not be upgraded to 7 Home Premium and I must do a clean install.
The upgrade advisor told me I should have no issues and Vista ran fine.
Any ideas what could be causing this black screen upon installation?
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Jan 3, 2010
DVD disc boots up, Windows loading files...then Microsof Corporation loading screen comes up, and after that black screen, and nothing happens, everything is working but nothing happens. Tryed several times, but still the same thing happens. Any suggestions?
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Feb 27, 2010
I got Windows Seven PRO 64bit today
I get it to boot from the DVD and it gets all the way to the final step {Completing Installation} then the screen goes black and hasnt moved from it for like 2-3hrs..
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Dec 5, 2011
I tried to install windows 7 on my laptop (hp pavilion ze5400, old 1 i know) anyways, everything goes fine until this screen: [URL] after that screen, my screen goes black and I can't do anything. it says nothing on my screen, just black.
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Dec 5, 2011
I tried to install windows 7 on my laptop (hp pavilion ze5400, old 1 i know)anyways,everything goes fine until this screen:URL] after that screen, my screen goes black and I can't do anything.it says nothing on my screen, just black.
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Nov 10, 2009
I thought I'd move with the times and picked up a copy of Windows 7 Ultimate. I had Vista installed before.
Booted from CD, delete/recreate partition and did a clean install.
The installer hangs on a black screen after the first reboot. Even left it overnight without progress. Forcing a reboot and going into Safe Mode the setup tries to continue, then comes up with a prompt saying 'Setup cannot run in Safe mode, rebooting your computer', whereupon it hangs again.
This is the sequence I tried:
1. Boot from CD, delete boot partition, new partition, clean install (HUNG)
2. Disconnect router, then as 1. (HANG)
3. Reset BIOS to factory defaults, then as 1. (HANG)
4. Disconnect external hard drive and printer, then as 1. (HANG)
5. Disabled on-board chips like sound, legacy USB etc, then as 1. (HANG)
I've tried booting to the CD and doing a 'repair windows' but that comes back without problems.
The only other thing I could think of is that the graphics card is incompatible... but I don't have onboard VGA and I don't have another card just lying around.
I've never had a problem doing a clean Windows install. I'm really disappointed they're making it so difficult. Does anyone have any suggestions? I might have to just go back to Vista...
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Jan 23, 2012
i have recently ordered a lappy ASUS K53SV-SX520D from flipkart. the specifications are i5 second Generation processor. it came preinstalled DOS. i tried to install the windows 7 ultimate 32 bit. and i installed successfully. But some problem arose i guess the reason is that i created 3 partitions while installations and from Disk Management i created another volume. of the remaining unallocated space.now when i started the lappy m not able to BOOT. its just the blank screen with a blinking curser. i have tried many times but failed. peoplesolve this problem. its a new laptop and m no even able to start it even once.secondly. someone suggested me to delete the partitions while instaling the Win 7 again. i tried that too.. but all the options to delete, format, new, are in gray. i mean m not able to delete those 4 partitions.
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Sep 25, 2012
I have been struggling with my old desktop for 4 hours...as i have installed a fresh windows 7 home premium on a new Samsung 500GB hardisk, but soon after the installation when i rebooted my pc it rebooted to black screen which is never ending....i have tried installing Windows 7 Os three times and every time the result was the same. my disk is ok as it doesn't give any error while running check disk utility on it.
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Jul 31, 2009
I need some help with my Windows 7 installation.
I've finally installed the RC build (7100 x64) on my Samsung SA11 notebook,
but after the installation of the latest nVidia drivers available for my card
I only get a black screen after I restart the PC. Any ideas?
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Oct 29, 2010
Have Windows 7 on my laptop and it's been working OK so far. When my WinXP install on my desktop started acting wonky and refused to launch except in safe mode, I figured I'd go ahead and trade up to Windows 7 since I'm a student and can get a copy for $20.I pulled all the data I wanted onto a USB drive, then started installing. Did a clean custom install; deleted both previous partitions and made a single new partition for it to install on (plus the mandatory 100MB partition). It chugged along and seemed to be progressing nicely: Copying files... check. Expanding files... check. Installing features... check. Installing updates... check. Completing installation... VIDEO MODE NOT SUPPORTED. Suddenly my monitor doesn't understand the output it's getting. The system doesn't see the keyboard either: caps lock & num lock buttons don't toggle their associated lights. So I gave it an hour. Still nothing. I figured it must have locked up, so I power-cycled it, hoping it had completed the installation. No such luck, I get an error message saying the installation ended unexpectedly and I have to restart. So I restart. Same thing happens.
During the portion of the install just before the final reboot, while it says, "Completing installation..." the screen goes black to show a single blinking cursor in the top left for a second or so (like it kicked out of the OS), then goes black & says video mode not supported, like its receiving invalid input from the computer. I connected another monitor and instead of saying video mode not supported, it just shows a black screen, like its getting good output from the computer but the computer just wants to show all black (this monitor does have a 'video mode not supported' equivalent screen, which it's not using in this case; that's why I think it's getting good output from the PC). I know the system isn't reaching the actual reboot, because it doesn't do the 10-second countdown before automatically rebooting, it just jumps straight to the black screen.
Machine Stats Processor is a 3.0GHz Core 2 Duo. Has 2GB of RAM. GPU is an Nvidia 8800 GT. Monitor is a Dell 2007WFPb. Disc I'm installing from says "Windows 7 Ultimate 32-bit x86 Upgrade: Pre-existing OS License Required (Product Key Required) - September 2009 Systems Student Media".
Current Things to Try Install WinXP and give Upgrade Advisor a shot. Current Operating System, pre-install- Never multi-booted before, not planning to start now. Current Hardware- 1 SATA hard drive- 1 SATA DVD drive- 1 USB external drive, but not connected during install- Didn't see any disks with an exclamation point or yellow triangle - Not a new HD; as I said, it's one I was using before, I deleted the two partitions I was using with WinXP, made a single new partition (plus the mandatory 100MB one), and formatted the new one using the installer's Disk Manager Windows 7 installation details - Disc says Windows 7 Ultimate 32-bit x86 Upgrade: Pre-existing OS License Required (Product Key Required) - September 2009 Systems Student Media ... I saw on various forums before I started that Upgrade versions could do clean new installs as well - 32 bit (x86) version - Bought a legit DVDInstallation Media- From a DVDThe procedure and speed of burning the ISO to DVD has been the most frequent cause of installation failure- Bought itOther- No overclocking?
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Nov 11, 2009
So i'm trying to do a clean install of windows 7 (x36) from XP that im currently running. i've burnt the iso down on a dvd and it boots fine and the installation runs normally. I'm getting through all the steps within the installation when it at last says something about that it's done and it's going to restart for the first use of windows 7. Now i'm getting my problem.
The computer starts up and goes through the memory testing and such but just as it's about to start windows 7 i'm getting a black screen and my monitor says "No signal - blabla" and 3 seconds later it restarts itself. If i don't do anything now my computer loops this restarting on and on...
So i've tried to install it with removing my two 512mb RAMS and only have two 1gb of the same brand. Didn't help.
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Jan 11, 2013
i have a MSI A6000 Laptop. Ive been trying to fix this problem for 2 day with 12 hours time and read countless forums but still haven't been able to solve it.
I recently encountered windows 7x64 installation error, where i could not select disk partition to install. ( i formatted and deleted all of the partitions for a clean install). But somehow after running the memory diagnosis i was able to go through the installation. But during the installation on the second time it restarts, my computer gets a black screen when starting.
i cannot access the post screen menu or the recovery option( it is however possible to access the same thing via booting through the USB and selecting the recovery option instead of installing). Also the memory diagnosis tool does not work any more giving an error. The bios options are as follows:
MAIN : Serial ATA [Hard Disk]
Serial ATA [ATAPI CDROM]
Advanced: PCI Latency timer [64]
Legacy USB support [enabled]
AHCI Mode [endabled]
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Mar 15, 2010
installed windows 7 ultimate(tried both 64 and 32 bit) to my pc. but after installation when it reboots for the 1st time, it shows a black screen with the mouse pointer. i waited 1/2 hour but no use.my pc config core2quad q6600, asus P5KVM, 2 gb ddr2 ram, nvidia 9600gt 512mb and 380 gb seagate hd also when i try to boot in safe mode it says that windows have to start normally for the first time.i installed it over xp sp3 by formatting the c drive.i have reinstalled it atleast 6 times but no change.
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Jun 16, 2010
I've recently purchased a new ASUS computer (N61V I think), it came with Windows 7 Home, however for school the techies will only work with Windows 7 Professional, so thus, I cannot use it at the moment. I went through start, and went to "Windows Anytime Upgrade", purchased the Professional upgrade, confirmed, etc, etc. But for some reason my screen has gone black (I'm using another comp!) and the lights are flashing on and off. This has been happening for 2 hours now, and I'm not sure what to do. It's got a 500GB hard drive (around 470gb left) and I'm not sure why it's having such problems. Very strong internet connection - plugged in- and has been on charging.
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Sep 15, 2012
My system runs completely fine, but whenever I try to LiveBoot my screen goes black after about 5-10 minutes. Same goes with when I try to do a daily Windows Format/Installation and Safe Mode.
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Dec 6, 2011
i got a prob with my Windows 7 after the installation n the first reboot,and Starting Up Services, it comes on Completing Installation screen when it ends, it doesnt reboot, neither turn off, it just stays on black screen for hours. with the computer working, and the mouses`s cursor moving.
Cant remember excactly the PC specs 2,6Ghz Intel CPU
Nvidia GeForce 7800 or smthng 512mb
4GB ram
2x120GB WD HDz
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Jul 28, 2009
I'm installing Windows 7 Beta x64 Build 7600 with a 4.7GB DVD but once it gets to the 'finishing installation' part it seemingly reboots (I think?) to continue with the install but the thing is at this point in time for me the screen goes blank and all I see is the cursor which I can move around. If I power it off and then turn it back on the loading screen comes up but when I get to the log on screen the same thing happens again.
The exact same thing happens to me with Vista. I installed it like three times (the difference is on Vista it gets past the install but still won't get past the logon screen so I can never shut down, restarting is fine though for some reason) and I'm being forced to roll back to 64-bit XP which to be honest I really don't want. So far I've detected that it's not the DVDs. It might be the RAM but I replaced both temporarily and that didn't work either.
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Jun 3, 2011
I have problems entering windows after the first installation of Windows 7 64 bit built 7000.After seconds the welcome (splash) screen appears, the windows suddenly reboot automaticaly.After that, black screen appears with dashes blinking.(Actually, my current OS is Windows 7 32 bit built 7600, but I think it isn't cause of the problems. I have formatted the local drive, in which my current OS was installed, before I install Win 7 64 bit).
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Sep 21, 2009
I currently have Windows 7 RC(Build 7100) x64 installed on my Lenovo Y650. The problem im currently having is that almost all of the drivers/system devices I try to install on windows hang during installation. In earlier builds I never had this problem, and it has only recently started happening. In fact, I am running 7100 only because the RTM build refused to install the drivers for my printer(which i needed badly) and I had to revert to 7100.
So far I have had this problem of hanging driver installs with my ipod, my blackjack II(installing windows mobile center), and updating my synaptic drivers. the install windows just sit there and nothing ever happens. I can eventually end the processes but I experience a slow down in performance that is only fixed by rebooting.
The strange thing about this whole problem is that I already had this exact build installed before had no problems with it, this has only started after i reinstalled(clean) with the RTM.
I have already searched google for all my specific problems and found nothing useful. Does anybody have any tips/fixes I can try that I may have overlooked?
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Jan 13, 2011
After booting, the computer freezes at the welcome screen after logging in as any of the users. Sometimes it will restart automatically, other times it has to be "hard shut down". It freezes at the same time, consistently. Occasionally, through an unknown set of steps, I can get the computer to boot properly. It crashes after a short while of using it, and then once again crashes at the welcome screen. Every time it has crashed so far it was while playing a game (not necessarily graphics-intensive). Again, after this crash the computer returns to just crashing at the Welcome Screen.
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Mar 18, 2012
Windows 7 Home Premium 64bit, builder version, SP 1 part of install disk.Just upgraded my case, transferred all equipment (on static mat with grounding strap to me attached to case), plugged everything back in. When I booted up, posted fine, got to login screen fine, then when it got to "Welcome" screen, it seemed to just sit with the "loading" circle constantly spinning.I can get into safe mode with no problem. Running repair with disk returned with no errors.The only thing I changed internally was -1 front usb connection, and I now have my HDD and Optical drive hooked into SATA 6 ports, before Optical was SATA 6 port and HDD was SATA 3 port. BIOS is seeing HDD and Optical at correct locations.when I loaded up safe mode, I got a message saying the computer had to be restarted for changes to take effect. All updates to Windows must be approved by me before downloading and installing.
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Sep 20, 2009
I just do clean installation on windows 7 7600 ultimate RTM
first attempt installation
- everything going good but 7 just stop at Asking for password.
second attempt installation
- so i do another clean installation, i delete all the partition and start a clean installation
- everything goes fine and when i do restarting, 7 just stop at welcome screen.
- im restarting the 7 and go to safemode, its worked. so my windows 7 can go to safemode
- go to eventviewer and find 2 main error on system. which is Error DistributedCom with event 100005 and error with event7001 some networking error.
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Dec 12, 2011
I have recently purchased an old off-lease HP Compaq dc7700p to use as a backup desktop. I loaded Windows 7 64 onto it and everything seems to be functioning normally aside from a peculiar problem. Every time the PC restarts, it will hang on a blank black screen after POST. I have to hold down the power button for a hard reset, after which it will boot normally.
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Nov 19, 2012
I just built this computer a couple of months ago, yesterday I turned on my computer in the morning, and it ran fine, did my usual morning website raid on soccer etc, turned it off went out to do some errands, came back and turned it on and it kept hanging on the "Windows Loading" screen, read around about a couple of things it could be, i think I narrowed it down to my secondard hard drive (WD 500G Caviar Blue) which i use for storage and downloads, all my games and OS are installed on my solid state.
So whenever my secondary hard drive is plugged in, my comp hangs on "Windows Loading". If i unplug it, it loads up windows quick and easy like always. I turned on hot swap, and if i plugged in my HDD after my computer was already loading into windows, it would be fine than once it recognized it, it would start crashing my windows explorer etc constantly. I tried switching SATA ports, now it goes into windows with the hard drive plugged into another SATA port, the HDD is recoginzed in Disk Management, and is also recognized in device manager, but I cant access it.
These are my specs.
Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz
ASUSTeK COMPUTER INC. P8Z77-V LK
OCZ-VERTEX4 128GIG SSD
WDC WD5000AAKX-004EA0 500GIG HDD
NVIDIA GeForce GTX 670
4x4Gig G Skill Rip Jaws 2133
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
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