Sudden Reboot (Windows 7 64bit) After Installation Complete & Black Screen?
Jun 3, 2011
I have problems entering windows after the first installation of Windows 7 64 bit built 7000.After seconds the welcome (splash) screen appears, the windows suddenly reboot automaticaly.After that, black screen appears with dashes blinking.(Actually, my current OS is Windows 7 32 bit built 7600, but I think it isn't cause of the problems. I have formatted the local drive, in which my current OS was installed, before I install Win 7 64 bit).
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Jan 11, 2013
i have a MSI A6000 Laptop. Ive been trying to fix this problem for 2 day with 12 hours time and read countless forums but still haven't been able to solve it.
I recently encountered windows 7x64 installation error, where i could not select disk partition to install. ( i formatted and deleted all of the partitions for a clean install). But somehow after running the memory diagnosis i was able to go through the installation. But during the installation on the second time it restarts, my computer gets a black screen when starting.
i cannot access the post screen menu or the recovery option( it is however possible to access the same thing via booting through the USB and selecting the recovery option instead of installing). Also the memory diagnosis tool does not work any more giving an error. The bios options are as follows:
MAIN : Serial ATA [Hard Disk]
Serial ATA [ATAPI CDROM]
Advanced: PCI Latency timer [64]
Legacy USB support [enabled]
AHCI Mode [endabled]
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Jun 9, 2010
I have attempted to install Windows 7 a couple of times now (with different copies each time) and I keep getting the same problem:Everything goes very smoothly for the most part. It finishes the installation, and then goes to reboot. When it attempts to load up Windows 7 the first time, I get the black screen that asks what mode to start windows in (Safe Mode, Start Normally, etc) and I choose start normally. It then brings up the Win 7 startup screen, but pops up with an error that explains that the computer was rebooted unexpectedly and the install did not complete.From this point, all I can do is click the "ok" button (the only option given in the dialog box) which just restarts the computer. If I just let it go and don't touch anything, it brings me back to the exact same message. This happens infinitely. My only other option is to boot from CD again, which lets me start the install all over again. But this still just results in the same error. I ended up just re-installing XP so that I could try and find a fix for the issue.
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Dec 6, 2012
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 8117 Mb
Graphics Card: ATI Mobility Radeon HD 5470, 1024 Mb
Motherboard: ASUSTeK Computer Inc., K42Jr
Antivirus: Norton Internet Security, Updated and Enabled
I would get a random black screen while playing an online game on my laptop (this happens randomly but usually 15-30mins after starting Windows and start playing the game). After the black screen appeared, it would automatically reboot to this windows error recovery page with options to go into safe mode (networking/command prompt) or just boot windows normally.I chose to boot Windows normally but after getting into Windows 7 and started playing a while, a random BSOD would appear. It has happened for 2-3 days straight. The attached is the mini dump.
Note: I did not install anything new to my laptop, I have ran chkdsk and sfc /scannow and found nothing.I have no idea what caused the black screen and the BSOD.
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Feb 17, 2012
My laptop will start up with the black 'starting windows' window and then go to the blue screen where it says administrator with an icon. When I click on it it says it's loading then the screen goes black and a little message pops up saying 'windows could not complete the instillation. To install windows on this computer restart the instillation.' when I press my only option which is 'OK' my laptop logs off and shuts down. This keeps happening every time I turn it on.
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May 12, 2012
My wife did something on her PC (she doesn't know exactly for sure what & can't explain it completely me), and now she can't boot up her PC. She says it had something to do with changing the security settings for a program she uses a lot so it wouldn't keep asking her if she wanted to launch it, and that's when it told her to restart the PC, then it wouldn't boot up anymore.When you reboot, the screen eventually goes to a black screen saying "Windows failed to start. A software or hardware error may be the cause" or something to that effect. It offers me the option to "Launch Startup Repair" or "Start Windows Normally".If I Launch Startup Repair, nothing much happens --- it says it's adding files, then it looks like Windows is about to boot up, then it goes to a black screen for a long time & nothing happens.
If I choose Start Windows Normally, it simply reboots & eventually brings me back to the same screen again.I've tried using rebooting and selecting ESC to get to the boot menu, then installing the Win 7 installation disc & selecting the DVD drive, then I select thelanguage, then I click Repair, but it sits there forever with nothing happening.I also tried an outside boot disc I found on the web & it doesn't launch.
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Jan 14, 2012
After installing 2 new GPU's i tried to run a game when suddenly my screen turned black. I rebooted my pc, logged into my normal account and everything was changed to basic ( like you just installed windows 7 ). A small thing popped up saying: User profile has been damaged. You are now using a temporary profile. ( Files that have been installed will be removed after the system has been shut off )I went to my User profile file and tried open it, but a messages popped up saying: C/Users/Jens Cannot be opened.File has been damaged and cannot be opened.Ive been searching on google, but i havent found anything to fix this.
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Sep 8, 2012
So I thought I had a problem with my graphics card or display as whenever the computer went to sleep the screen would not come back on unless I reboot. Since then I have done testing and the sleep mode works fine, but it was actually when I was trying to run WEI. It starts off okay but then goes to a black screen after a few moments and won't come back on
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Jun 9, 2012
I purchased a system with dual GTX580's about a year and a half ago. I have had issues with system crashes (lockups, no blue screen, and no alt-tabbing out of them) almost from the beginning. Since I am impressed with some of the technical responses I have seen on threads in this forum, thought I'd reach out for help before I pull what hair I have left out.....
I tried literally every different bios update available, every single driver release Nvidia has released, too many clean windows installs to count, MSI Afterburner/EVGA Precision (video voltage increases, clock decreases (removing EVGA superclocking), replaced the SLI bridge, different ram, different powersupply cables, different fan speeds, and so many other things over the past 1.5 years it's rediculous.
In preparation for trashing the cards, I pulled them out and put my old cards back in. These are also EVGA brand, 8800's, also can run them in SLI with the same bridge, and not a single problem. This is while running the same driver release (clean install though) as the 580's.
So I put one 580 back in, both slots 1 & 3, and to my surprise it worked just fine in either PCI slot. Tried the other 580, also works fine when alone. Put them both in, put the bridge on, and it crashes right after Bios loads, before it even makes it to the windows logo/login screen.
Seems to have gotten worse over time (was just during intense gaming, next it's when in windows but not gaiming, sometimes at the Windows loading Logo, and sometimes even at bios load.)
Overheating? Temps are fine..even when stress testing with Kombuster/Furmark/Prime95/MEMTest/etc. temps get warm, up to 85 on CPU cores, and 75 on video card, but all tests are fine.
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Feb 26, 2010
i got to experience black screen of death and reboot my system. I have had my computer for less then 2 weeks and could take it back to best buy. Should i do that or is it going to be good as new? is it all win 7?
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Oct 31, 2012
Laptop: Toshiba satellite C660 12 I simply used "Windows 7 USB/DVD" to burn ISO Windows 7 (64 bit/ 32 bit - Both versions contained in the same ISO file) to a DVD disc and to a USB Flash.Before installation, I used "MiniTool� Partition Wizard" ISO bootable version (I burned it to CD), And format all drives (So, there is no OS installed after formatting).I format all drives to NFTS format, I set one drive as primary and set it active. So there is no problem with formatting. My computer now is clear.I started installing Windows from the USB Flash, It it started normally, and go through the steps up to the window titled "Install Windows" which contains this Text: ..... Installing Windows That's all the information we need right now. Your computer will restart several times during installation
Copying Windows files
Expanding Windows files
Installing features
installing updates
Completing installation
This Window completed successfully, and prepared to reboot. After reboot it displays a black screen with scattered alt characters. the characters has no specific order. A blinking cursor after the last line........ Just reference to alt charachters: 1, 2 That black screen (with characters) remain without any change, I wait for 15 minutes but no thing happened, I press many keys but no response even Alt+Ctrl+Delete for reboot. I tried booting and installing it again but from the DVD disc, the same scenario happened.
(Edit) Update:It seems that after the first reboot the screen shown is the same as the screen when choosing HDD/SSD Toshiba MK3265GSXW (instead of booting from USB or DVD)
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Dec 5, 2011
I tried to install windows 7 on my laptop (hp pavilion ze5400, old 1 i know) anyways, everything goes fine until this screen: [URL] after that screen, my screen goes black and I can't do anything. it says nothing on my screen, just black.
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Dec 5, 2011
I tried to install windows 7 on my laptop (hp pavilion ze5400, old 1 i know)anyways,everything goes fine until this screen:URL] after that screen, my screen goes black and I can't do anything.it says nothing on my screen, just black.
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Sep 25, 2012
I have been struggling with my old desktop for 4 hours...as i have installed a fresh windows 7 home premium on a new Samsung 500GB hardisk, but soon after the installation when i rebooted my pc it rebooted to black screen which is never ending....i have tried installing Windows 7 Os three times and every time the result was the same. my disk is ok as it doesn't give any error while running check disk utility on it.
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Dec 7, 2011
So, Im doing a clean windows 7 install. Here are the facts: [code] After the final stage of the setup where you enter PC name, set the password, enter time settings etc, the setup restarts the computer for the 'final' time, final indeed.What happens is that after the Bios / device scan, Windows won't boot and it won't continue past the black screen with the white blinking _ showing in the top left.Could this be because C: has been 'occupied' (or set as master partition) by the 1480GB partition and won't boot from the 105GB partition where Windows was installed?It's so weird because the first two reboots go without problem, no need to F8 and manually select the disk rather than the USB pen or anything.. But on the final reboot, nothing.
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Aug 17, 2012
I recently ordered a desktop online with win 7-asus m5a88-m mb, amd fx 4100 bulldozer quad core processor with a wd 1 terabyte hd. I put in my own radeon r6750 core edition grphix card. This pc ran amazingly for approx. 2 months. Then all of the sudden upon cold start only, makes a loud humming, it goes to black screen with the words "REBOOT AND SELECT PROPER BOOT DEVICE OR INSERT BOOT MEDIA IN SELECTED BOOT DEVICE PRESS ANY KEY." Then the humming subsides,i turn it off and right back on and runs fantastic. It does this everyday. Things i have tried: got to bios and change priority order to hd first, replace hd, sent back to company and it was fixed for 2 days and doing it again. I should also mention that they completely reloaded windows and replaced the ram.
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Mar 15, 2010
installed windows 7 ultimate(tried both 64 and 32 bit) to my pc. but after installation when it reboots for the 1st time, it shows a black screen with the mouse pointer. i waited 1/2 hour but no use.my pc config core2quad q6600, asus P5KVM, 2 gb ddr2 ram, nvidia 9600gt 512mb and 380 gb seagate hd also when i try to boot in safe mode it says that windows have to start normally for the first time.i installed it over xp sp3 by formatting the c drive.i have reinstalled it atleast 6 times but no change.
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Jun 16, 2010
I've recently purchased a new ASUS computer (N61V I think), it came with Windows 7 Home, however for school the techies will only work with Windows 7 Professional, so thus, I cannot use it at the moment. I went through start, and went to "Windows Anytime Upgrade", purchased the Professional upgrade, confirmed, etc, etc. But for some reason my screen has gone black (I'm using another comp!) and the lights are flashing on and off. This has been happening for 2 hours now, and I'm not sure what to do. It's got a 500GB hard drive (around 470gb left) and I'm not sure why it's having such problems. Very strong internet connection - plugged in- and has been on charging.
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Sep 15, 2012
My system runs completely fine, but whenever I try to LiveBoot my screen goes black after about 5-10 minutes. Same goes with when I try to do a daily Windows Format/Installation and Safe Mode.
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Dec 6, 2011
i got a prob with my Windows 7 after the installation n the first reboot,and Starting Up Services, it comes on Completing Installation screen when it ends, it doesnt reboot, neither turn off, it just stays on black screen for hours. with the computer working, and the mouses`s cursor moving.
Cant remember excactly the PC specs 2,6Ghz Intel CPU
Nvidia GeForce 7800 or smthng 512mb
4GB ram
2x120GB WD HDz
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Jul 28, 2009
I'm installing Windows 7 Beta x64 Build 7600 with a 4.7GB DVD but once it gets to the 'finishing installation' part it seemingly reboots (I think?) to continue with the install but the thing is at this point in time for me the screen goes blank and all I see is the cursor which I can move around. If I power it off and then turn it back on the loading screen comes up but when I get to the log on screen the same thing happens again.
The exact same thing happens to me with Vista. I installed it like three times (the difference is on Vista it gets past the install but still won't get past the logon screen so I can never shut down, restarting is fine though for some reason) and I'm being forced to roll back to 64-bit XP which to be honest I really don't want. So far I've detected that it's not the DVDs. It might be the RAM but I replaced both temporarily and that didn't work either.
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Apr 7, 2011
I disable the SATA in window 7 after that i am trying to open window but the message "reboot and selectproper bootdevice or insert boot media in selected boot device and press key" is diplay. setup also not open
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Oct 27, 2009
I am currently using Vista Home Premium SP1, with a Nvidia GTX 295 and Intel Core i7 920. I purchased the Windows 7 Home Premium upgrade disc yesterday.
Near the end of the installation it does one of its usual auto-restarts. After the Windows 7 loading screen finishes, all i can see is a black screen with a mouse pointer, thats it. Then if i restart it takes me to a screen that says "your upgrade failed, restoring your previous version of Windows". I have tried every hint i can find, 9 installs later, and still no closer to finishing.
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Oct 28, 2009
I am trying to do an upgrade with a computer I previously had Vista Ultimate on. I choose to do a clean install and formatted the hard drive with the 7 installer. The installation begins normally, but when it reboots and says "Starting Windows" a black screen comes up. I am able to see the mouse cursor and mode it, but nothing else occurs.
The hard drive light comes on periodically, but nothing happens even if I leave it sitting for several hours. If I restart the computer, it gives me the option to start in safe mode, then says 7 can not load in safe mode and reboots to the same black screen.
I have tried installing multiple times with the same result. I re-loaded Vista and tried to do an upgrade, but it tells me Vista Ultimate can not be upgraded to 7 Home Premium and I must do a clean install.
The upgrade advisor told me I should have no issues and Vista ran fine.
Any ideas what could be causing this black screen upon installation?
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Jan 3, 2010
DVD disc boots up, Windows loading files...then Microsof Corporation loading screen comes up, and after that black screen, and nothing happens, everything is working but nothing happens. Tryed several times, but still the same thing happens. Any suggestions?
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Feb 27, 2010
I got Windows Seven PRO 64bit today
I get it to boot from the DVD and it gets all the way to the final step {Completing Installation} then the screen goes black and hasnt moved from it for like 2-3hrs..
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Oct 5, 2011
I have only had my Asus CM 1730-03 desktop for 4 days and it works fine except one very important thing. Four out of 5 times when I turn it on, it shows the Asus logo and the Windows 7 logo and plays the Windows 7 music, then I see a black screen with an active cursor that I can move with the mouse. No key commands work, like CTRL-ALT-DELETE. All I can do is hold the power button in until it turns off, then turn it on again. Even when it does boot successfully and I use it for a while, when it goes into rest mode, I get the same black screen and active cursor and have to power down again.
The only installations I have done are Kapersky anti-virus and an internal Linksys Wireless-G adapter from my old computer. At first I did not install the software for the wireless adapter, but I took it out of the PC today, installed the software successfully, and re-installed the adapter (per the instructions) and the computer is still behaving the exact same way.
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Nov 10, 2009
I thought I'd move with the times and picked up a copy of Windows 7 Ultimate. I had Vista installed before.
Booted from CD, delete/recreate partition and did a clean install.
The installer hangs on a black screen after the first reboot. Even left it overnight without progress. Forcing a reboot and going into Safe Mode the setup tries to continue, then comes up with a prompt saying 'Setup cannot run in Safe mode, rebooting your computer', whereupon it hangs again.
This is the sequence I tried:
1. Boot from CD, delete boot partition, new partition, clean install (HUNG)
2. Disconnect router, then as 1. (HANG)
3. Reset BIOS to factory defaults, then as 1. (HANG)
4. Disconnect external hard drive and printer, then as 1. (HANG)
5. Disabled on-board chips like sound, legacy USB etc, then as 1. (HANG)
I've tried booting to the CD and doing a 'repair windows' but that comes back without problems.
The only other thing I could think of is that the graphics card is incompatible... but I don't have onboard VGA and I don't have another card just lying around.
I've never had a problem doing a clean Windows install. I'm really disappointed they're making it so difficult. Does anyone have any suggestions? I might have to just go back to Vista...
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Apr 6, 2010
My problem is that during Windows 7 Ultimate installation (right after the first reboot) the screen goes black! The monitor does not loose the signal because I can still see the green solid LED on it. I have run into this issue four times with four different PCs with four different configurations. The only common denominator here is the type of video card (I say the type of video card because this has happened with different brands and models of video cards). This has happened only with video cards that have DVI, S-Video and VGA ports, but only on the ones that have the VGA port that PLUGS through a little ribbon cable to the card it self. I have successfully installed Windows 7 on systems that have video cards with the same ports but the VGA port is solder to the card. It seems that after the first reboot and after it displays "Starting Windows", Windows thinks that the active port on the video card is the DVI port and NOT the VGA port that has been using up until that point! I know this because I have used a DVI to VGA adapter right after the screen goes black and there it is! the setup process waiting for my input (create a user)...
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Jan 23, 2012
i have recently ordered a lappy ASUS K53SV-SX520D from flipkart. the specifications are i5 second Generation processor. it came preinstalled DOS. i tried to install the windows 7 ultimate 32 bit. and i installed successfully. But some problem arose i guess the reason is that i created 3 partitions while installations and from Disk Management i created another volume. of the remaining unallocated space.now when i started the lappy m not able to BOOT. its just the blank screen with a blinking curser. i have tried many times but failed. peoplesolve this problem. its a new laptop and m no even able to start it even once.secondly. someone suggested me to delete the partitions while instaling the Win 7 again. i tried that too.. but all the options to delete, format, new, are in gray. i mean m not able to delete those 4 partitions.
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Jul 31, 2009
I need some help with my Windows 7 installation.
I've finally installed the RC build (7100 x64) on my Samsung SA11 notebook,
but after the installation of the latest nVidia drivers available for my card
I only get a black screen after I restart the PC. Any ideas?
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