Windows 7 Home Premium 64bit - Black Screen With Active Cursor
Oct 5, 2011
I have only had my Asus CM 1730-03 desktop for 4 days and it works fine except one very important thing. Four out of 5 times when I turn it on, it shows the Asus logo and the Windows 7 logo and plays the Windows 7 music, then I see a black screen with an active cursor that I can move with the mouse. No key commands work, like CTRL-ALT-DELETE. All I can do is hold the power button in until it turns off, then turn it on again. Even when it does boot successfully and I use it for a while, when it goes into rest mode, I get the same black screen and active cursor and have to power down again.
The only installations I have done are Kapersky anti-virus and an internal Linksys Wireless-G adapter from my old computer. At first I did not install the software for the wireless adapter, but I took it out of the PC today, installed the software successfully, and re-installed the adapter (per the instructions) and the computer is still behaving the exact same way.
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Nov 22, 2011
Windows 7 Home Premium 64bit: VPN connects and allows access to network's Unix Server, data entry, etc. However, Outlook 2007 receives but does not send messages, error 8x800ccc78. When the VPN is not connected, messages can be sent (and received).
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Mar 24, 2012
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results. What I've Done So FarTried to Repair Startup with Windows DVD Tried to use sfc /scannow at boot (Says pending changes and needs to restart) Tried logging into my Ubuntu partition and virus scanning (None found) Tried copying Reg Files from Regback into config while I was in Linux Tried to Repair Install (But I can't log into Windows ) Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0" Tried to System Restore (Gave me an Error, wouldn't you know) At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.
Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to the event log with status 50."I did a Windows Defender Offline scan with no viruses and I'm currently scanning with Kaspersky Rescue disk. I don't believe it is a virus, I think it's a corruptregistry at this point. I had just cleaned my registry with CCleaner before the shutdown that led to this >.<
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Feb 3, 2011
I am new both here and Windows 7. Having a problem to run Regsvr32 comdlg32.ocx under CMD prompt.An application was installed to a computer with Windows 7 64bit Home Premium. But it could not run correctly telling me that it is comdlg32.ocx error.Under C:WindowsSystem32 after select CMDEnterRegsvr32 comdlg32.ocxand an error message would be shown.No problem to Windows7 Prof 64bit if I select run as Administrator to CMD there.
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Sep 15, 2011
I have an issue with HDD letters being changed by the operating system. It is highly bothersome that I cant keep each volume letter unchanged so I can identify each one of my 6 hard drives + the Usb drives. I always keep 2 HDD inside the PC tower plus another 4 inside an external enclosure. Additionally I have an external Sabrent USB-DSC5 Hard Drive adapter with one HDD or Optical drive connected to it and the PC.
Is it possible from Windows 7 to set it in such a way that the drives lettering e.g. C E F G H J K etc etc remain linked to each individual HDD? If Windows does not offer that capability how do I solve this need? Is there any known software I could install that deals with this issue and solves it efficiently?
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Sep 30, 2011
I have a HP Pavilion DV6-1330ev Laptop
Intel� Core�2 Duo Processor T6600
Intel� Centrino� processor technology
2.2 Ghz, Level 2 cache 2 MB
320 GB Hitachi TravelStar 7k500 SATA Hard Disk Drive 7200 rpm
3GB DDR3
Windows 7 home premium 64bit
ATI Radeon HD 4530 Graphics
A few days ago,my laptop was working fine..when suddenly it started to hang up..i tried to logoff but it dosent...i waited for 15 min but it didnt respond...then i force shutdown it..when i restarted it,it showed up with BSOD saying "unmountable_boot-volume"
and then restarts itself again...it came up with "windows has failed to logon" i selected "Startup Repair" it took 2 days continuously repairing it up...but it goes on for "attempting repairs''...finally.i lost my patience and press cancel..it hanged up again..i restarted my PC it again came up with BSOD again mentioned above.When i tried to run startup repair,this time it wont start...Then i tried to load windows in safe mode,no luck,in safe mood with command prompt to run chkdsk,but i wont load..it stuck up at driver.sys... i got an answer to run tools for checking up my hard drive,i downloaded DFT from Hitachi and run it ...but it wont..it stuck up with a cursor blinking and saying "Loading DFT"...i waited for 2 hrs but nothing happens...Then i ran seagate tools..it runs..check for errors ...it came up with answer : Bad Sectors Found..then i ran up advance test to repair bad sectors..it repaired 2 sectors and then : "Repair Failed Bad Sectors Found.."i was just googling up to see if Bad sectors Can be repaired...i found HDD Regenerator..but i dont know if it can really repair Bad Sectors on my hard drive..
1) should i first go for HDD Regenerator to repair Bad Sectors...
2)Should i backup my data....?
if,i should backup my data first..
1)which software would be the best for backing up data...?
2) should i clone my hard disk or create an image of my hard disk?
3)or should i use ubuntu to back up my data...
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Aug 14, 2012
I am having a problem. The OS(Windows 7 x64) finishes installing but when it finishes it boots up again like normal then flashes a quick blue screen error message. I have tried doing what the comments told you to do except for downloading the ISO and burning it to a disk. I just get the same error. I have researched this processor and it turns out it has been known to be VERY dodgy with Windows 7 64-bit.
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Nov 15, 2011
Basically I'm ready to explode. As you know, I'm running Ultimate. I recently decided to upgrade to a 64 bit OS. I purchased a 250 gb harddrive for it. (dualboot 32 bit and 64 bit Windows 7) but my ISO file won't boot. I've tried everything. Yes, my PC is 64bit capable.
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Sep 19, 2012
I desperately need to get Virtual XP on Windows Professional. Mine is MSI board, 64 bit, 8GB RAM. How to go about this?
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Feb 19, 2012
Win7 (64 bit) will not boot into regular or safe mode, after log in I get a black screen w / cursor, and that is it. I believe the registry is corrupted. I attempted a repair with the win7 disk, that did not help.
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Jul 17, 2011
I get only black screen with mouse cursor. As mentioned in some blog I went the registry through ctrl+alt+Del key. went to winlogin and had not found on other key on shell excepting explorer.exe. Hence did not delete any keys.
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Jul 5, 2011
I have a laptop that came into my shop last week, an HP G62 with Windows 7 Home Premium 64-bit. The user needed immediate file recovery which was done without a problem, and then I went to town on fixing the issue.The customer reported a "memory error" popping up before they shut the computer down. Upon restart, Windows would only load to a black screen with the mouse cursor. I've encountered this in the past and through various methods, such as CTRL+ALT+DEL or Startup Repair, but this one has eluded me for some time.No matter what I do, I can not get anything to launch on this computer. Windows from the hard drive, Windows from the install CD, built in Startup Repair, and Windows in every single startup mode all returns a black screen with the cursor. No shortcut keys seem to do anything.
I have also connected it to an external monitor to see if that was an issue, and it wasn't. I have tried UBCD to no avail, it just doesn't start. I have tried BartPE with a Window XP Pro install and received a blue screen.I have connected the hard drive as an external and run virus and malware scans with no issues found. I have tried to run CHKDSK, but the drive hangs about halfway through. The files, however, are all accessible and able to be moved/removed, but it does not allow me to change permissions. I have heard about this being a permission error, but I have had no luck in that department.The cd-rom drive works as I have just tried Paragon Partition Manager to use the boot corrector, however, it seems to be to no avail either.MemTest turned up no errors. Just to be sure I ran it with each memory stick going solo, same results.
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Jul 28, 2011
I woke up this morning and restarted my computer. When it restarted all I got was a black screen with a cursor. I've tried safe mode, and normal mode. I've tried startup repair which goes to a "windows file are loading" screen then once its fully loaded goes back to a black screen with a cursor. I've put in the install disk, and boot from it. It does the exact same thing as the repair start up. Which eventually just leads me back to a black screen with a cursor! What can I do? Nothing is working!!
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Nov 5, 2012
my Win 7 laptop is starting up and then going to a black screen with movable cursor. When I hard reboot it, I am brought to a screen recommending that I restore it. This happens every time I switch on and sometimes when the laptop goes to idle.
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Mar 17, 2011
I bought a notebook preinstalled Windows 7 Home Premium 64 bit, of course, licensed.But I found it incompatible with some software. So I decided to use 32 bit.I want to format the whole drive and install 32 bit version of W7HP.
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Aug 18, 2010
Win 7 update will not download any updates, it just hangs. I have searched online for solutions and tried them all to no avail.
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Dec 12, 2011
In the last two days I have noticed that my laptop is crashing and freezing really often and I would have to hold down the power button down to switch it off, etc. I have used hp support assistant, I don't want to restore factory setting.
Manufacturer Hewlett-Packard
Model HP Pavilion dv6 Notebook PC
Total amount of system memory 4.00 GB RAM
System type 64-bit operating system
Number of processor cores 2
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Nov 19, 2012
Alright, here are my pc specs first: I5-2310, 8gb Ram, geforce 560 gtx, 450 watt psu. 1.5 tb hdd. I am having an issue where my pc will randomly hang for a second or too, sometimes when something loads sometimes it just does it randomly, its really starting to worry me, I've scanned for viruses, and defragged my hard drive and this has not fixed it. Does it every 30-60 mins on average.
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Nov 28, 2011
I'm looking to purchase a 3Tb hdd to backup my files, are there any known problems with Windows 7 integration?
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Aug 14, 2011
My new laptop with Windows 7 pre-installed Home Premium 64bit, and what I know to Recovery (system image with installed drivers),which is placed in a hidden hard drive partition, you fail to restore the system with the drivers (to factory) .
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Feb 7, 2012
I was away from my computer on saturday and when i returned it had restarted itself. I don't know if it installed updates or just crashed, i can't find any reccord of updates. Since then i can not open any 32 bit programs.
I can not install anything, when i try i get the error "The windows installer service could not be accessed. This can occur if the windows installer is not correctly installed. contact your support personel for assitance."
I also can not uninstall anyhing, i can inly access uninstall utility in safemode but it still will not let me uninstall anything i've tried running sfc/scannow several times along with chkdsk, both found nothing.
I did a system restore also with no change. Booting into safemode doesn't change anything.
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Apr 14, 2012
I am running windows 7 64 bit home premium and for some reason 3dmark11 stopped working. The program will not open when I double click on the icon or go into my programs to open it. I uninstalled then reinstalled it and it still does not open. I do not get any error from windows at all, it just won't open. I made sure that windows firewall was allowing the program access to my system as well as making sure norton was allowing the program access to my system. I have no idea what else to check. Why would windows not give me any type of error?
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Jul 26, 2010
I'm having some problems with my PC, and suspect it MAY be related to Windows 7. Yesterday I was using my PC and it started crashing. It would either freeze, show me a blue screen error and reboot, or just flat out reboot. I believe the problem is one of three possible things: Windows 7 problems, bad motherboard, bad CPU. I've been using this PC in this configuration with no changes since November, 2009 when I upgraded my PC, and haven't had any problems with it until recently. I have an upgrade disc, and I always do the Clean Install option. I tested it with different video card & sound card configurations, and with a single memory stick in different ports, etc. I've also downloaded and ran Seagate's SeaTools program to do a hard drive check and it came out clean. No matter what hardware configuration I tried, it still crashed. It would work for about 5 minutes, then crash. Strange thing is, it would not crash if it were in safe mode, which led me to believe it was a problem with Windows or possibly some drivers.I tried to do a system restore and, as usual, it didn't help at all. I finally decided to just try and wipe the hard drive and do a clean install. Every time I try to install Windows 7, it goes through the install process until it gets to the last step, reboots, then when the progress bar is about 3/4 of the way through, I just get a black screen with my mouse cursor. I can move the cursor, but can't do anything else. Hitting CTRL+ALT+DEL does nothing. i've tried installing it at least 4 times and always get the same result. I also tried installing the 32-bit version of Windows 7, same thing. When I install an older copy of Windows XP Pro that I have, it will install but that's about it. It won't let me install my video drivers or do much else with it.
This setup has been working without issue since November, 2009. I've not even opened the case in at least 6 months, and don�t install a ton of new programs. Haven't installed anything in the last 2 weeks. The main reason that I suspect a possible problem with the motherboard is that I have had a problem where, when booting up the PC, I get a very quiet tone during the POST test, then I get the usual *beep* and it boots up. There was a problem for a while where it wouldn't boot up, and I would just shut it down & restart it and it worked fine. More often than not, it would boot and work with no problem, so I didn't bother doing a warranty return on it. I've been looking through the forums here and I've tried recovering the boot record as outlined here: MBR - Restore Windows 7 Master Boot Record - Windows 7 Forums
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Jul 17, 2012
Basically I woke up this morning to my computer sitting at a black screen with the cursor visible I'm able to move the cursor but do nothing else I rebooted my computer my manually shutting it off and then it started up as it would normally but did this disc check:[URL]from there it moves back to the black screen with the cursor I again restarted and booted in safe mode this time I was then able to reach windows and tried to do a system restore to an earlier point When i did this i was greeted with this error [URL]Finally here is my harddrive just in case [URL]I exported my full system info so please let me know if more info is necessary
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name *****
System Manufacturer INTEL_
[code]....
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Apr 29, 2011
I have a Dell Vostros 230 and I am running Windows 7. Yesterday I accidentally downloaded Search toolbar. After deleting everything possible I downloaded Autoruns to see what was in my start up. After Autoruns ran for a second the pc then shut down and has had the black screen with cursor every since. I put the reinstallation disk in to repair and can't get system restore to work.
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Jul 12, 2011
A few nights ago I came home to my Win 7 64 bit desktop frozen in a busy state. Windows was running, but the cursor was indicating busy and the computer was locked up. After 10 minutes of waiting for it to respond (hitting Ctrl+Alt+Del or Ctrl+Shift+Del had no response), I did a hard reboot (held down power button until the computer restarted). When the computer booted back up - I saw a "Resuming Windows" screen rather than "Starting Windows." Windows did load, and while everything appeared to run fine (Start menu would open and cursor was okay), no programs would open after clicking on them, and task manager would not appear. Fed up, I did another hard reboot. This time, Windows did not boot. The Windows 7 logo appears, gets very dim, and after a while a 0xed (Unmountable boot volume) BSOD appears and the computer restarts.
The fun really begins when trying to launch Windows Setup, any of the three safe modes, or last known good configuration. In the safe mode scenarios, safe mode never loads (gets hung up while loading drivers). For last known good configuration, I get the same BSOD. The really interesting part is Windows Setup. Windows setup loads (you see the loading bar), and then goes to a black screen. After a while (15-60 minutes), a cursor appears on the screen. You can move the cursor around - but that's it. Ctrl+Alt+Del has no effect. I've left the computer on for 24+ hours at this point - nothing else happens. I have a separate Windows 7 64 bit repair CD as well as a Windows 7 64 bit ERD CD. When forcing the computer to boot off the CDs, the same exact scenario occurs. Windows Setup loads...then black screen. Booted off an Ubuntu live CD - the harddrives (I have three) are all fine. Data is okay, SMART tests all pass. If I could just get to a place where I could run something like chkdsk or some fixboot commands - I'd probably be okay. But anytime I try to boot/run some Windows based software - everything goes to crap.
My next step (which I will probably work on tonight/tomorrow) is to remove the harddrive that has Windows installed on it (a ~70 GB hdd), hook it up to another computer through a USB cable system that will make it look like an external harddrive, and hopefully run chkdsk on it that way. I'm posting here to see if anyone has any suggestions or ideas though. It blows my mind that whatever is wrong with my Windows installation is somehow blocking a windows repair disc from loading.
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Jun 26, 2011
for some reason I can't even get into windows 7, after I get pass the screen that says "asus" , my laptop brand, It goes into a black screen with a blinking cursor in the left hand corner like this:
I'm unable to do anything at that point, it just blinks. I can't even boot into safe mode now, the only think I'm able to get into is the Bios Setup Utility menus and Asus' express gate, which is just a media/internet/gaming/skype thing that doesn't allow .exe files to run...
This came factory installed so I don't have a windows 7 disc to help run fixes or anything.
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Aug 15, 2012
I have an Acer aspire 5733-6607 with Intel Core i3 CPU 2.40GHz.
My mom was on it playing a game on the internet and stepped away to wash dishes when she came back it was on the black screen with the blinking cursor in the top left corner. I tried system repair disc, the recovery disc that it had me make when I first got the laptop and windows defeender offline nothing worked. I tried F8 and it goes to the black screen with acer and where I can press F2 or F12 and then back to screen with blinking cursor. I tried restoring default settings in the F2 menu also.
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Sep 27, 2012
I turned on my computer tonight and before booting it started scrolling text saying deleting corrupted files and scanning files etc...this went on for at least 10-15 minutes and then when it was done it said "Starting Windows" like normal, then brought me to a black screen that said "Preparing to configure windows...do not turn off your computer". That message disappeared after a few seconds and left me with a black screen with a mouse cursor. In the bottom right hand corner of the screen is a power button, bottom left is ease of access button and bottom center it says Windows 7 Home Premium.
I can't do anything with this. I've restarted numerous times, and I've tried restarting in Safe Mode and it still brings me to this point every time. I've also tried using system restore and startup repair through the advanced settings from pressing F8 during boot up.
PS. I did not upgrade my version of windows or anything...Windows did install some updates last time I turned off the computer I think.
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Jul 26, 2010
suspect it MAY be related to Windows 7. Yesterday I was using my PC and it started crashing. It would either freeze, show me a blue screen error and reboot, or just flat out reboot. I believe the problem is one of three possible things: Windows 7 problems, bad motherboard, bad CPU.
I�ve been using this PC in this configuration with no changes since November, 2009 when I upgraded my PC, and haven�t had any problems with it until recently. I have an upgrade disc, and I always do the �Clean Install� option. I tested it with different video card & sound card configurations, and with a single memory stick in different ports, etc. I�ve also downloaded and ran Seagate�s SeaTools program to do a hard drive check and it came out clean. No matter what hardware configuration I tried, it still crashed. It would work for about 5 minutes, then crash. Strange thing is, it would not crash if it were in safe mode, which led me to believe it was a problem with Windows or possibly some drivers.
I tried to do a system restore and, as usual, it didn�t help at all. I finally decided to just try and wipe the hard drive and do a clean install. Every time I try to install Windows 7, it goes through the install process until it gets to the last step, reboots, then when the progress bar is about 3/4 of the way through, I just get a black screen with my mouse cursor. I can move the cursor, but can�t do anything else. Hitting CTRL+ALT+DEL does nothing. I�ve tried installing it at least 4 times and always get the same result. I also tried installing the 32-bit version of Windows 7, same thing.When I install an older copy of Windows XP Pro that I have, it will install but thats about it. It wont let me install my video drivers or do much else with it.
Heres my PC info:
Motherboard: MSI NF750-G55
CPU: AMD Phenom II X2 550 Black Edition
Memory: 4GB (2 x 2GB) G. Skill DDR3 1600 SDRAM
Hard Drives: 1 TB Seagate & 350GB Western Digital
Power Supply: Cooler Master 500W
This setup has been working without issue since November, 2009. I�ve not even opened the case in at least 6 months, and dont install a ton of new programs. Havent installed anything in the last 2 weeks. The main reason that I suspect a possible problem with the motherboard is that I have had a problem where, when booting up the PC, I get a very quiet tone during the POST test, then I get the usual *beep* and it boots up. There was a problem for a while where it wouldn�t boot up, and I would just shut it down & restart it and it worked fine. More often than not, it would boot and work with no problem, so I didn�t bother doing a warranty return on it.
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Jul 23, 2012
i read a lot about this problem "Windows 7 Ultimate 64-bit Black screen with Cursor hang".i dide clean install Windows 7 ultimate 64x " and the same for 32 " and i still have the same probable , after complete instal and do restart or shutdown there is no booting ! after motherboard logo , there a black screen with cursor. [code] today i try win 7 professional 64 bit and its work fine and i try win 7 professional 32 bit , the same !! only ultimate hang in booting and alt+ctrl+delete not work at all , also F8 didn't work i mean i cant reach menu for save mood or last good ... etc.
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