Windows Update Stops And PC Can't Restart
Mar 14, 2012
I was installing an update when right in the middle it stops. If I try to restart windows it fails on the windows loading screen, forcing me to restore windows which I hate to do because it messes up my Flight Simulator program. I didn't get any error message it just completely goes dead and leaves me clueless.
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Dec 28, 2012
My pc is not able to restart...., it is stop at the point before window load, but it is work fine if I turn off the pc and then turn it back on.
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Jul 29, 2012
New HD in Dell Studio laptop, partitioned. Have tried valid/new DVD installing Windows 7 ultimate, custom, for clean install on clean drive. Gets through first 4 steps in install to first restart/reboot while in "completing installation" mode, and quits to black screen, no blinking cursor. Have reformatted partitioned drive to remove old Windows 7 efforts, but still no change. If I do Ctrl-alt-del, I get windows boot manager with 5 copies of Win 7 available. Advanced option f8 offers nothing. Memory diagnostics fine. Selecting any one of these Win 7 goes to blank screen, no cursor.
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Sep 10, 2012
My USB mouse has been disconnecting on my for months now, and I thought it was a problem with the mouse, however, I bought a new one the other day and the problem persists. It goes like this: 5 minutes or two hours or more hours in, my mouse will stop responding. Sometimes there's a lead up of intermittent disconnecting and reconnecting, sometimes there isn't. Either way, it eventually goes down for good and will NOT respond until I restart the computer. The Keyboard and the speakers which are also powered by USB are fine, just the mouse is dead.
If I try to switch ports, the mouse is still dead. If I use a port on my usb hub, it's still dead. I'd searched and tried several fixes, like going to Advanced Power Options and disabling Selective Suspend. I've gone to Device Manager and unchecked: "Allow the computer to turn off this device to save power." Nothing has worked. For what it's worth, I think it happens quicker when I'm playing a video game like Sims 3 or Skyrim. That or it's just more annoying so it sticks in my mind more. Both of the mice I've been trying use the HID-Compliant Mouse driver.
Logitech M510 (Wireless)
And
J660D Dell mouse that come with the computer (Corded)
System
Manufacturer Dell Inc.
Model XPS 8300
Total amount of system memory 12.0 GB RAM
System type 64-bit operating system
Number of processor cores 4
Storage
Total size of hard disk(s) 1850 GB
Disk partition (C 870 GB Free (1850 GB Total)
Media drive (D CD/DVD
Media drive (K CD/DVD
Graphics
Display adapter type NVIDIA GeForce GTX 560 Ti
Total available graphics memory 4095 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 3071 MB
Display adapter driver version 8.17.12.9573
Primary monitor resolution 1920x1080
DirectX version DirectX 10
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Nov 23, 2012
I've been having problems with my computer. The monitor screen will randomly go black (a small grey window appears in the top-right corner as it tries switching between Analog mode and Digital mode, but the rest of the screen is completely black) and the sound from my speakers will completely cut out. When it happens, the computer won't respond to any keyboard or mouse commands, so I have no choice but to manually hold down the power button to shut it off, wait a few minutes, and restart it.
It seems to happen randomly, regardless of what I'm doing. Sometimes it happens after an hour, while I'm in the middle of playing a game or browsing the internet, sometimes it happens within 5 minutes of turning on the PC, while the system is idle. It started a month ago, and the attacks have occurred more frequently as time goes on. Now, it seems to happen within twenty minutes of start up, whereas before I could go an entire day without it happening.
My specifications are as follows:
OS: Windows 7 Ultimate 64-bit
CPU: AMD Phenom II X4 965 (3.4 GHz)
Motherboard: ASUS M4A88T-M
Graphics Card: ASUS AMD Radeon HD 6850 (EAH6850 DC/2DIS/1GD5/V2)
Hard Drive: Western Digital Green 3 TB (WD30EZRX)
RAM: Kingston 8 GB (2 x 4 GB) DDR3 1600 MHz (KHX1600C9D3P1K2/8G)
Power Supply: Antec 520W Neo Eco 520C
I also have a wireless network card, and a CD/DVD drive, but I don't know their details. If it's important and anyone requests, I can find out. All the components were bought new in February 2011, except for the hard drive and the RAM. Those are brand new, bought two days ago. (I purchased them to stop some Blue Screens of Death that also started occurring a month ago, caused by "faulty memory/hardware failure". The BSODs have stopped since I replaced the hard drive and the RAM, but the random video/audio loss hasn't stopped.)
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Mar 18, 2012
I have a 2-yr old Alienware Aurora. This AM, following a Win 7 update & restart, I powered off the system before the update was complete (the Alienware splash screen covers up Win info on startup). Now, the machine will start, but goes no further. I cannot boot into Bios or any of the system files. The machine also does not recognize the original OS disk, so I can't even do a reinstall. No keyboard commands are functional at this point.
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Apr 18, 2011
running W7 64 pro on Asus P6T MB for 1 year no problems. This time windows update popped up and I oked the restart (nothing open). It restarted and I signed in ok but slow. Every thing I clicked on had the "sutters". Asked MS security to do quick virus scan and it came back clean asked for full scan and could not get it to do one.Restarted computer in hopes that it would work it's problem out but now I can not sign in under any account including admin? What do I do now?
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May 26, 2011
Yesterday I did a load of windows updates.. Service pack was apart of it. After all was done I rebooted and found my pc was freezing solid. I then did a system restore and still had freezing. I removed my AVG for now. So far no freeze but I have not been running long enough to really know... but what is happening is when it's in sleep mode the hard drive revs up about every 4 minutes. the computer remains sleeping but does this 3 second rev? My next thought was to do the windows updates again?
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Oct 4, 2011
When I restarted my computer today. It came up with a strange font on the screen.
This is not the first time this has happened. I do a system restore to a date earlier than the last windows update and it seems to clear the problem.
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May 20, 2012
Does anyone know a good way of disabling the Windows update restart prompt completely? I have disabled the 15 minute auto restart timer but I still get the prompt to restart popping up when I am trying to play a full screen game. The best thing I have found so far is an AutoHotKey script that automatically clicks postpone which is fine for normal computer use but the problem is that my games still minimize for the short time the popup is displayed.
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Jan 17, 2012
I now have W 7 Home premium. I have windows update set to auto update. As I was checking email and just cruizin the net etc. My pc just shut down and restarted. I discovered that it was the auto update. I want to continue to use auto update, but I don't want my pc to shut down and restart even though it warns me.
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May 11, 2012
my computer automatically updated on the 8th of may of this year, and now wont completely start up. Once the windows logo appears it restarts and goes through the process all over again, i've been dealing with this all day
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May 16, 2011
Suddenly the Restart option on my PC has stopped functioning. After logging off and shutting down, the PC starts the process of restarting but gets stuck on the welcome screen of the motherboard. I can see the light showing had disk drive activity but no further progress takes place. I have to then forcibly stop the PC by pressing the start button long. After the PC stops, I can start it notmally by pressing the start button again and then it starts normally.Whether the restart option is used mouse Start/Restart or clicking on the <Restart Now> option after updates, the problem is the same.
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Jun 18, 2012
over the weekend I updated my video card drivers to the most recent version and since then my system would crash after I play a game of Dota or whatever. If I left the computer running without running any games it would perform fine and not crash. Sometimes it would give me a BSOD but more often than not my computer would simply turn off and then restart. There were no dump file created nor where there any events logged other than:"Session "Microsoft Security Client OOBE" stopped due to the following error:0xC000000D" and "The system has rebooted without cleanly shutting down first..."I ran a Memtest86+ and I have no errors and I recently did a fresh install of Windows 7 so I'm pretty sure that it is due to my video card drivers.But the problem now is that the system crashes even after I did a system restore and after I completely reinstalled my drivers to a much much earlier version (like a year and a half old driver).
System specs:
Windows 7 Ultimate 64bit
Intel i5
Gigabyte P55M-UD2
ATI Radeon 4800
Microsoft Security Essentials
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Jan 15, 2013
The system started an update and in spite of the warning not to turn the computer off, the update got interrupted.The restart has been 'Preparing Your Desktop' for about 2 hours with no diagnostics or any indicators.
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Oct 5, 2011
I have a problem with downloading a file above roughly 80MB it just stops I tried chrome,firefox and opera and nothing works. On Firefox and Chrome the download just stops on Opera the speed changes to unknown and it stops downloading.I don't have a wireless connection I use modem and my net connection should be okay since on my old comp with same net it worked without problem.
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Jan 29, 2013
I'm running Outlook 2010 with about 5 separate POP 3 accounts. I archive regularly and compact after archiving. After a lot of trouble cloning a new C drive to an SSD, Outlook, along with a lot of other software, began acting strangely. Everything has pretty much been resolved except for the Outlook problem.
For no reason I can isolate, Outlook will suddenly close, giving the message that it had to close and it will now try to retrieve my data. It does so, unless I was in the middle of composing an email - that will be gone! Sometimes, instead of closing, it freezes and says application not responding.
I checked the disk for errors using scan now and it's fine. I've run memtest and it's fine. I've run in safe mode and it just shut down with no comments. In working my way through suggestions on this board, I just ran Sysinternals Process Explorer until the error occurred and went back to normal. In looking at Process Explorer, I'm afraid the actual data is overwhelming to me. However, I'll attach everything I have.
Event Viewer shows Error 1000. General:
Faulting application name: OUTLOOK.EXE, version: 14.0.6126.5003, time stamp: 0x505b1685
[Code].....
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Jan 30, 2011
I'm out of ideas. I've been running Win 7 on this machine for more than a year without issues in updating etc. Now it will not search or update/install critical items. I'm running Symantec (even tried turning the firewall off without any success). I get an error code 80072F7C. When I run hijackthis, I get an error message that my system denied write access to the Hosts file. I proceed with the scan but am unable to produce a log file. I've included a screenshot from the windows update error as well as the error I get when trying to run hijack this.
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Nov 3, 2012
The update is called:
nvidia - Graphics adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA GeForce GT 425M.
After installing it, whenever my laptop tries to use the Nvidia card, I get a blue screen and the system restarts. I looked in installed updates to uninstall it, and it is not there. I did a system restore to four days before I installed it, and I still get the same effect. Lastly, I installed some older nvidia drivers that used to work using the clean install option, and I still have this problem.
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Oct 30, 2012
A while back, after successfully downloading and installing some updates in the Windows Update, it prompted me to restart the computer to finish the update installation process. However, I continued to use the computer for quite some time before restarting it, and then when it tried to configure the updates on the start-up screen, it showed that it was not successful in doing so. In the past, I noticed that this would typically happen when I did not restart the computer immediately (or within a short time) after the updates finished and I got the prompt to restart. I would have to go to Windows Update and do it over again, and then upon immediate restart, it would always work properly. But this time, it did not, and I keep getting the 8000FFFF error message instead.
Also, now, every time I start the computer, it shows that it's "Preparing to configure Windows... Do not shut off computer" (presumably the updates that never got completely and correctly configured) in the start-up screen... gets to 35%..fails... shuts down (screen goes black)... restarts again... tries to configure again, fails again, shuts down and restarts again... tries to configure again, fails again, and finally it apparently gives up and says "reverting changes" and finally goes to the desktop.I've looked at the answers in several threads at the answers.microsoft.com forum that were started by people with similar problems, and also tried several of the Microsoft "FixIt" files on the Microsoft site, but none of them worked. I'm using Windows 7 Home Premium.
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Nov 3, 2011
How to View Windows Update History Details in Windows 7 ?
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Aug 10, 2012
I have read that one should not defragment a SSD Drive. If this is true then... My OS is windows 7 64bt. I am have 2 256GB SSDs running in raid 1 as my 'C' drive and 2-2TB hard drives are 'D' & 'E'. My system tells me that windows is handling the defragmentation of my drives. What I would like to know is if there is a way to stop the system from defragmenting my SSD 'C' drives, but let the OS defragment my D and E hard drives. Also is there a way to control which drives the system is defragmenting?
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Dec 28, 2011
I have been running windows 7 for about a year and it has been running fine up until a few days ago when all programmes seem to jam up and my only option is to turn the power off to reset it, I can open excel and word but can't print,email or send anything to disc, I can't even open photoshop, I have bulldog for antivirus but it won't do a scan, I have tried to Restore to an earlier date about a week ago but it isn't able to complete the task, if I try to start in safe mode, it gets as far as a pnp file then jams up.
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Apr 26, 2011
I am using windows 7 x86 build 7600.The problem is that windows hangs and stops working now n then...It stops for some minutes and again normal performance.Mostly occurs when playing medias( VLC n Wmp) and browser (i use firefox).
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Sep 27, 2011
Says "finishing" but never does. If I reboot the computer and start again its ok but I dont like wasting a blank DVD every time.
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Jul 2, 2012
Alright, i don't really know how to describe this well, but when I'm typing or playing a game or doing anything really, windows sort of acts as if i clicked off screen and brings me out of games when I'm playing. This happens every two minutes and me nor my friend have any idea how to fix this as we cant even describe it very well.
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Jan 22, 2013
I formatted my drive and installed a fresh new windows 7 on it. Worked fine installing, no errors.Now whenever I go to start a windows program such as, computer, documents, control panel and everything else on the right hand side when you click the start menu. When I click one of them it just pops up "windows has stopped responding"
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Jul 25, 2011
I havent figured out why this happens since I reinstalled Windows 7. This only happens when I am going through the control panel.Here is what happens:If I have to uninstall a program, I will go to programs and features and click programs and features and explorer will just freeze then if I keep clicking, I get "This program is unresponsive - Close, Restart, etc" I always choose restart it and it reloads fine.The same things happens if I go to System or pretty much anything in the control panel.
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Jul 4, 2012
I built a computer, and I am using a Coreā¢ i5-3570K Processor w/ Gigabyte GA-Z77-D3H Motherboard, and I am using the stock CPU Fan (that comes with the Processor), I noticed that the CPU Fan only spins when the computer is booting, then stops spinning when it has finished booting (when windows has fully loaded). When I go into my BIOS Settings, the CPU Fan still spins. But when it boots Windows, it suddenly stops. I have tried unplugging my CPU Fan from the motherboard and plugging it in again, but that doesn't seem to fix it. It is in the correct socket.
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Nov 6, 2009
I have had problems once or twice with my battery, but not for a long time. I installed Windows 7 a couple of days ago and twice today my battery stopped charging even though it was plugged in. The first time it said it was plugged in but not charging. The second time it said nothing. Both times, I rebooted and it resumed charging.
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Mar 15, 2010
I have a computer with windows 7 ultimate.There are some shared folders and printers on this machine. This setup looks to work fine but suddenly the sharing stops. If i reboot the pc, it works again. The pc never goes in some kind of sleep modus.
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