Windows 7 Hangs On Restart But Not Shut Down Or Start
Nov 29, 2012
I'm at my whit's end with this. My PC shuts down fine but hangs on restart. It does this is both safe and normal mode. It appears to hang right before the HD would get turned off. The SHUTTING DOWN screen proceeds fine and the HD stops it's activity, the screen goes black (the HD light stays) and it just hangs there. Pressing the RESET button on the PC starts it up fine. If I am restarting from some utility (for example when installing Windows) it can hang with the RESTARTING WINDOWS screen.
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Nov 26, 2011
I have an Acer Aspire one netbook that's 3 months old running on Windows 7. Around 3 weeks ago it started getting stuck on the shut down screen, and then it wouldn't shut down or restart from the start menu. This meant I had to remove the battery or hibernate the netbook when I wasn't using it. I fixed this so it would shut down by doing a system restore from a previous restore point. However after a week it's gone back to not shutting down from the start menu. Acer told me to do a complete system restore, but I'd rather not because I need all of my files for my uni work.
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Nov 23, 2012
I haven't used this computer in about a month, but it doesn't shut off/restart when I start windows 7. It just says "computer is shutting down" and stays that way. A few things:
- I put my flashdrive in the usb and left it in today, but had the same problem without the flashdrive
- It will shut off at the log in screen, but that is it.
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Aug 28, 2010
Windows 7 Professional 64bit When I try to perform a restart, the computer goes into oblivion. Drive light flickers a bit but I've let it rest over an hour and it didn't restart. Have to press the reset button. Otherwise everything seems OK. I've run deep scans with Malwarebytes and Kaspersky and no warnings?
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Jul 15, 2012
I purchased a Toshiba Satellite Pro which had Windows 7 Home Premium pre-installed from the retailer. It worked perfectly, and I had no problems. However, about 4 days ago, the hard drive failed, and I lost everything. This isn't the problem however. I took the laptop to have a replacement hard drive installed, and all a reinstallation of Windows 7 Home Premium. I received the laptop back a couple of days ago, and I had no problems with set-up. I noticed however, that whenever I try to shut the laptop down, or restart it (to apply changes features, configure updates etc) the entire laptop will become unresponsive on the "Shutting Down..." screen. The little blue circle will stop spinning, and none of the Brightness buttons, Cap Lock etc will function, so I know the whole thing has become unresponsive. This forces me to press and hold the power button everytime I wish to turn the laptop off, which of course is a strain on it. I have scanned the entire thing with MalwareBytes and Microsoft Security Essentials, so I know it isn't a virus of some kind (it wouldn't be anyway, as it was acting in this way before it was even connected to the internet.)
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Feb 7, 2013
I have Toshiba satellite L645, win7 home premium; ram 2GB, 32bit. HD 150GB (119 Free)Lately when I shut down the laptop it just hangs there (NOT ALL THE TIME) telling me: shutting down but if I don't hit the button it will go on forever. Once a let it go for about 1hr and at the end I had to hit the button. I don't get any error what so ever.
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Dec 8, 2012
F keys will not work either! I don't think I have a disc to restore from, what else can I do?
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Nov 3, 2012
My dell n5030 laptop isnt getting past the windows start up screen. It boots up fine up to the part where the four balls become the windows logo, but then freezes there everytime. When i try to select the windows start up repair it blacks out the screen and I cant do anything.
I know its not a faulty hard drive because its newly fitted and this problem occured previously on a different hard drive aswell.
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Mar 3, 2012
1) Download Cumulative Security Update for Internet Explorer 8 for Windows 7 (KB2647516)
2) PC crashes while making a restore point.3) Reboot - normal startup. But when I shut down later, the update tries to install and the installation hangs. After disc activity ceases, I shut down manually.4) Reboot - normal startup.At this point, I decided to use System Restore to clean out any residue from the failed install before downloading the patch again. Yup, you guessed it, I used the damaged restore point. D'oh!5) PC reboots as part of restore process - I get a startup error.6) Scan for problems - attempt repair - recieve the following error. "StartRep.exe Application Error. The instruction at 0x75bc9a45 referenced memory at 0x538e0e85. The memory could not be read"7) I try to restore to an earlier point, but the restore fails."System Restore failed while mounting the registry from the restore point. Unspecified error (0x80070020)"8) I close System Restore window and PC reboots automatically - normal startup.9) I recieve a notification from "Solve PC Issues" in the taskbar saying Microsoft Security Essentials is out of date and would I like to update?
So here I am. My PC appears to be running smoothly, but I don't know if there's any hidden damage in the system. I still want to clear out any residue from the failed install before I download the patch again, but now I'm wary of using System Restore. Also, the MSE update notification has me puzzled - the last restore point I tried to restore to preceeded an MSE definitions update, but that restore failed (didn't it?) and anyway, I don't normally recieve definitions update notifications from "Solve PC Issues". This las left me unsure where my system is at restore point-wise right now.
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Apr 8, 2011
I have just bought a new PC, installed windows 7 64bit and it doesnt seem to want to shut down or restart, when i press shut down i have a blue screen appear and when i try to restart nothing happens. I have tried doing the same in 'safe mode' and still the same problem
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Jul 12, 2010
I recently installed windows 7 after buying a new hard disk cause my old one died.It ran smoothly for about 2 days but all of the sudden when i choose to shut down it simply restarts and when i shut it down by pressing the power button the next time i turn it on it says i should do a system repair which i do and doesnt help. Also my wlan always starts off,before the problems it was enable right when i started my pc.
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Mar 16, 2012
Is there anyway that I can get windows to repoen all the programs I had open when I last shut the machine down when I re-start it? i.e. same work processors programming tool with the same files open and ideally curser in the same place?
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Sep 18, 2011
I had a power loss while installing a windows update about two months ago. Ever since then my system will hang either on logging off or shutting down.I have tried making a new user (No Help)it hangs in safe mode also.I also do not have a list of prior updates in control panel since this problem.The system works fine other than that.
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Jul 31, 2012
I was shutting down my laptop last night and there was a program (Adobe Reader, I think) that caused it to wait before shutting down. I left it assuming it would eventually shut down. I pushed the power button this morning to turn the computer on, and it says "resuming Windows" and then goes to the screen that says "Logging off". It has been hung up on that screen for over 30 minutes now, so who knows how long it did that last night when it was supposed to shut down. I can press and hold the power button to get it to power down, but when I press the power button again, it starts the same "resuming Windows" stuff all over again. I tried tapping the F8 button when it was restarting, but no luck. I can't use my computer at all, This is a pretty new laptop (Dell), so this is especially frustrating. Not to mention I have LOTS of work to do and I everything is on that laptop.
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Nov 29, 2012
I want my kids to go to bed early, so I want the computer to shut down at a specific time but also wants that they are not able to restart it immediately. How can I achieve it. If I set a password, I would like them to use all the features of computer except to restart when it has auto shutdownm.
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Sep 1, 2011
I tried to install my windows 7 updates for some reason over an hour later it hadn't finished & I had to leave so tried to cancel the install, nothing happened so I just shut laptop. It works fine but I cannot shut it down anymore or restart so my updates can take effect
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Sep 24, 2010
I have good installation disk because I have use it a lot before and recently.I am trying to install Windows 7 x64 on my sistem partition, (recently wiped and formatted) but everytime setup finishes with the first part of the installation it automatically restarts but it gets stuck when the "press any key to boot from dvd" message e tridappears, (If I don't press any key).If I press any key it wil start the installation over again.I tried ejecting the cd and boot from the harddrive but the screen will remain black with blinking cursor.
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Jan 15, 2013
The system started an update and in spite of the warning not to turn the computer off, the update got interrupted.The restart has been 'Preparing Your Desktop' for about 2 hours with no diagnostics or any indicators.
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Sep 6, 2012
I am facing problems with my windows 7 professional 32bit operating system. From fewdays its turn on and off very slowly, i mean to say the start up process and the shut down process is very slow.
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Sep 25, 2012
I was using my Dell laptop today. All of a sudden the OS just shut everything down quickly and shut down. There was no error or anything like that. It just shut down.
Upon booting, I was given a screen to enter the bitlocker recovery key. I tracked it down and entered it into the laptop. The laptop then tried to boot, but blue screened. In typical MS fashion, the blue screen showed for about 1/352352th of a second so I couldn't get any real information about the error.
I tried the boot system recover option that the os presented. I tried the option to recover from the last recovery point or to recover the other way. Each time the system booted back to the same problem.
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Sep 21, 2012
A few days ago I awoke my Toshiba laptop in the morning, only to find it hanging up with continuous HDD activity. After a while I did a hard shutdown and tried to restart, but the HDD activity continued, and after an hour of trying, it was barely past the start screen - zero chance of any useful activity.
It performs normally in command prompt, and I can barely get it booted in safe mode (HDD thrash eventually stops until I ask it to do anything). Task manager doesn't show any unusual processes or services, but the resource monitor does show the HDD activity. Chkdsk (thru command prompt) on the X and D partitions came out fine, but on the C drive it doesn't even get to 1% and slows to about 1 file/minute. I attempted a Start Repair, but it said nothing was wrong. Tried a System Restore, but for some reason no restore points could be found.
The HDD seems to be performing OK (I'm using robocopy/cmd prompt to copy all I can to an external HDD), with only the occasional I/O error. It's possible I caught a virus, although I'm generally cautious (Ad-Aware antivirus, all updates ASAP, regular scans with this and Malwarebytes).
I'd really, really like to find a way out of this without a complete reformat. I've tried stopping everything I could in Safe Mode, but to no avail. Also tried to uninstall my AV software (and anything else that seemed to be running at startup), but was denied there as well.
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Jul 28, 2012
Start-up and shut-down slow?
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Jan 27, 2013
I shut down my computer and now it won't start up. The on button is lit, but nothing happens. Tried to find reset and pushed into the only hole without a screw in the bottom.
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Apr 12, 2012
First off, let me say that I realize that turn off my computer during the update configuration was a terrible idea.Anyway, there isn't much I can say besides that my computer just won't start up. I've tried safe mode, I've tried system restores, but they both failed. I'd supply you with crash logs, but I'm not entirely sure how.All attempts at a system restore failed and came up as an error, and when I tried to do a disk check, it said my disc was write protected.Let me know if there is any more information I can supply.
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Jun 14, 2012
my shut down and start up sounds are not working!!! when I shut down my computer and start up my computer, it starts up and shuts down silently!!! the sounds set for shut down and start up DO NOT work!!!!!!!!! when I go into Control Panel or into Personalization and into the system sound and click "test" it tests just fine!!!!but they DO NOT play when I start up my computer or shut down my computer!!!!!!!same goes with ANY sounds I choose for start up and shut down!!!! they won't work at all!!!!!!!! they test just fine in the personalization window and in control panel
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Jan 19, 2013
My lap top is working fine other than an annoying problem where when I select shut down from the start menu nothing happens
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Nov 20, 2012
example: Playing Diablo III while talking with friends on mumble. The game suddenly freezes and I wait to see if it shoud come back, and it never does.So I press Ctrl-Alt-Del to close the program, and the status says "Not responding" I close the program and wait like 5-10 sec until I can see it's closed in "task manager" and i try to start the program again.This happens, the cursor shows that it's "thinking" for like 2-3 sec, then nothing happens. Same problem occurs with Skype, these are the programs im 100% sure to crash everytime.I've tried to open them all as administrator.Tried compatible modessystem recoveryStart up Repair (windows 7 feature I believe)
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Dec 5, 2012
it wont shutdown in saftmode or in windows ..
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Jun 11, 2012
Just as the title suggests. After i press restart, it's stuck at "shutting down" for about 10 minutes (looks idle), and then there's a momentary BSOD and a restart. After it restarts, it gives me the option to start windows normally or in a safe mode.My OS is Windows 7 64 bit.Quad core 2.5GHZGforce 560 2GB4 GB RAM
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Aug 20, 2012
Does Windows keep a log of when the computer was started up and shut down?If so I would like to know how I can view it, or, if not, whether I can do this by enabling some feature or installing some software.
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Jan 4, 2013
If I shut down my machine it can only start after a startup repair. However, if I hibernate it starts normally. What this means therefore is that I am no longer able to install new updates successfully especially those that require a shut down for a complete successful installation. What should I do?
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