Unable To Complete Virus / Spyware Scan - Hangs Up At Recycle Bin
Jul 8, 2012
I'm running windows 7 professional 32bit, Virgin broadband so i have their free virus and spyware program, virgin media security (old PCGuard) .
Recently when i perform a virus scan it has started to hang up when it reached the C: / Windows / temp / tmp00002b12c folder. So because it was hanging i decided to empty the temp folder.
All items went to the C:recycle.bin, then i performed the virus scan again, this time it now hangs on the same particular folder when scanning the C: / recycle.bin
So i emptied the recycle bin and even now it still hangs on the same folder and is unable to complete the virus scan, the virus scan stops dead as soon as it reaches this point, just hangs there until i force close the anti virus software.
I have read and digested a lot of information explaining that the files do not get deleted, only the index to the file when emptying the recycle bin, but i can not seem to find a way to solve my problem, how do i get access to this file that exists on my drive to clear it to allow me to complete a virus scan??
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Specs: 4GB DDR2 RAM Intel Core 2 Duo @ 2.26GHz (2 cores, 2 threads) AMD Radeon 3650, 512MB DDR2 Windows 7 Home Premium x86 SP1
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I have attempted to run various backup scenarios wherein [a] Windows selects what to backup, [b] I choose a system image only, [c] I choose libraries only, or [d] I choose a very small data directory in a directory outside of the libraries. The error is always the same. When the system image is included, the backup does run for a time before the error message occurs � and a significant amount of data is written to the drive. When I run a file-only backup, the error is almost instantaneous. So far, in attempting to resolve the problem I have taken the following steps (although not necessarily in this order): Confirmed the registry profiles image paths are accordance with the information found at: The Storage Team at Microsoft - File Cabinet Blog : Common causes and solutions to Backup, System Restore, and Complete PC Backup problems - updated!. Everything was correct, no problems found. Ran the system file checker (sfc /scannow) with no errors reported. Scanned all hard drives (chkdsk x: /r) Confirmed that VSS and Windows Backup Services are running via services.msc Although I didn�t think it applied, I tested the Hotfix suggested at: You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM. No success. Reviewed the information at Error code 0x80070002 when you back up files in Windows 7 however the scenarios did not apply and therefore the solutions were not available to me. Checked the error logs at C:WindowsLogsWindowsBackup, but the error log is empty . Ran a Clean Boot via msconfig.exe Attempted to run Backup in Safe Mode, but of course Backup & Restore cannot be run in safe mode, even if I try to start the services manually (Error 1084). Reset Backup Files Configuration, using instructions at: Backup User and System Files - Reset to Default Configuration I am extraordinarily frustrated. This is a new computer, and an almost new installation of Windows. I have obviously missed something, but don�t know what it is. I am desperate for a solution.
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i recently installed windows 7.. when i installed VIA drivers for graphics it didn't get installed properly... i had the message "setup was unable to complete the installation (error code-6) ".. so i was asked to upgrade my BIOS... i downloaded it and installed it... when i ran the update, the system just hanged up and nothing happened for hours,..
so i had to restart the system and went to BIOS settings and clicked load optimized settings,,,.. from then onwards my OS is booting until the windows startup screen appears and just hangs..it's not booting to the users login... but it logs in at times... i dont have any restore points too..what to do?
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SystemLook 04.09.10 by jpshortstuff Log created at 09:14 on 09/06/2011 by debra Administrator - Elevation successful
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System Specs
Windows 7 x64 OEM Acer Predator G5900 Windows 7 Home Premium 64bit (6.1, Build 7601) Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz (8 CPUs), ~2.9GHz 6144MB RAM NVIDIA GeForce GT 330 Realtek High Definition Audio Acer S231HL(Analog) 1920 x 1080
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I sometimes have the option to update and sometimes that seems to work but I can't access it through Add a Printer (which has the green bar run across the top, then pulsate and freeze). Trying to install using the driver I download from HP results in no installing screen appearing but it does hang up in the background and the only way to stop it is to Restart. The same thing happens if I try to use HPs Wizard. I've installed several HP printers through the years and not had this much trouble. That doesn't even include the dozens of times I've had to reinstall my own HP printer because of its contrariness!
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