Help & Support Center - Search And Users

Mar 11, 2005

I can't get the Help & Support Center and Search functions to load. In addition Users in Control Panel will not load.

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Help And Support Center - Search MS Knowledge Base

Aug 25, 2007

When I search in Help and Support Center, no results are returned for the Microsoft Knowledge Base. I know this worked in the past (though how long ago, I have no idea). The option to search the Knowledge Base is checked. There are no other system problems to indicate corrupt system files. I've searched the web but haven't found anything yet that seems to apply. I'm reluctant to run a full SFC scan or repair the entire Help and Support feature since all other options appear to be working.

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Can't Open Help And Support Center

Apr 22, 2006

I'm working on my Father In Laws' computer, and for some reason, we can't open his Help and Support Center. I have searched everywhere to find the right path to get to it, and no luck. It worked recently, but it's gone now. I have gone through the Services.msc looking for anything that may be disabled that would effect it, but nothing so far.

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Access The Help And Support Center

Aug 23, 2005

I've noticed when I access the Help and Support Center - Start/ Help and Support in Windows XP, next to "Did you know?" it says it was last updated on Monday, December 20, 2004. I'm just curious as to what the date is on other XP users system.

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Help And Support Center AWOL

Sep 16, 2005

I am unable to open the Help and Support Center in XP (Home) I recently installed and ran a registry cleaner.
I am unable to restore to an earlier setting either from system restore or the registry cleaner's back-up I have looked in microsofts KB, articles 888018 & 555329 to no avail. The value data of the following key
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp PathsHELPCTR.EXE is C:WINDOWSPCHealthHelpCtrBinariesHelpCtr.exe which appears to be correct I believe the program tries to run but task manager never shows it. I get no error messages at all

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Help And Support Center Gives An Error

Nov 10, 2007

Recently I've "discovered" that Help and Support gives me an error when I try to run it.This is the error:

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USB Printer Support - USB Users

Jul 24, 2005

I am trying to install a Lexmark Z515 printer on my computer and I keep getting a message about USB Printer Support- can't remember the wording but anyway it won'tlet me continue do I need to do anything like enabling the USB ports? Or is there

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Can't Access Dell Help And Support Center

Dec 3, 2008

can't access help and support from start menu or browser and receive error message (windows can not open help and support because a system service is not running. to fix this problem, start the service named "help and support'). i tried using my dimension resourse cd to no end. what am i missing?

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Excel Help & Support Center With No Content

Jul 25, 2005

I was using Excel and tried to access the help screen, a gray window opened with no content. I had the Office XP installation disk "repair" the installation. there was no change. I tried MSWord. Help screen was same as in Excel - blank. I then tried to access Help and Support Center from the Start Menu. It would not open. I solved the probem by running the restore tool from the System Tools folder and setting the machine back to a time 1 week earlier, but I have no idea what would cause this issue. My machine uses ZoneAlarm Pro, Norton Anti-Virus, Sunbelt CounterSpy and is behind a router so I don't think it was the result of a malicious program.

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Help & Support Center Not Working - Helpctr.exe

Sep 3, 2005

I tried to access my Help & Support Center link from the startup menu, and the following message comes up:
Windows cannot find 'helpctr.exe. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

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Help & Support Center - Connect To The Internet

Jul 21, 2005

I have upgraded my dell dimension 2400 from XP Home to XP Pro, when I open XP's Help and Support Center I know it is suppossed to give you links in the DID YOU KNOW? section, but mine won't do that I just get the message saying: "When you are connected to the Internet, this area will display links to timely help and support information. If you want to connect to the Internet now, start the New Connection Wizard and see how to establish a Web connection through an Internet service provider." I have done everything I know but it still won't show the links and I am connected to the internet by an always on DSL connection.

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Where Help & Support Center - Wont Open?

Aug 9, 2005

i've tried every button, tab, link, place, used Search, check my installation disc but can not get Help & Support Center to open up! it's as if it has just disappeared from the system even though it's listed all over. In the Dell Solution Center it looks like this: Help and Support Find answers to your questions, troubleshooting information, and help performing tasks in the Help and Support Center. but won't open! it won't open from the Help tab at top of page!

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Help And Support Center Opens Then Close

Aug 6, 2007

the Help and Support service wasn't displaying, but I ran a registry fix to correct the problem. Now when I go to Start and click Help and Support Center, nothing happens. I opened up the task manager and what happens is the process "Helpctr.exe" appears, but then it disappears. I have reinstalled Help and Support several times from my Windows disk, but it keeps happening.

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Unable To Start Help And Support Center Awol

Sep 18, 2005

I am unable to start the help and support center, I have viewed the previous posts and tried the solutions, to no avail I have carried out a repair install of Xp from the original cd, but still nothing If I have Task manager open when initialising Help and Suppot the following occurs Helpctr.exe runs, HelpSVC.exe runs then after about 2 seconds Helpctr.exe disappears. Ramesh MS-MVP wrote, run the following commands

helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript
all were successful apart from helpctr -regserver, which generated nothing.

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End Program Sprtcmd.exe / Uninstalling Dell Support Center

Oct 4, 2008

i am on an XP operating system on a dell. everytime one of the users logs off, we get the window that says "ending program sprtcmd.exe", and then we have to go and end program manually every time we log off. i read a similar post on here where someone was having that problem, and was told it was related to the dell support center, and they were advised to uninstall it. i tried to uninstall the dell support center, and this message pops up: "Error 1306. Another application has exclusive access to the file c:/Documents and settingsBarbLocal SettingsApplication DataSupport SoftDell Support CenterBarbstate logssprtcmd.log.
Please shut down all other applications then click Retry"

It will not let me click retry, i have to close out the little window or hit cancel, then it goes through a little more of the "windows configuring", and then i get a little window for "add or remove programs" that says "fatal error during installation" and then that's that. it won't let me uninstall the program! i know this isn't a major problem or anything, but still having to manually click that window everytime i log off is quite aggrivating.

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Querying The Microsoft Knowledge Base In Help And Support Center

Jun 24, 2008

for whatever search term that i entered within the help and support center, it gets me 0 results just under the ms knowledge base area, even though i have that search option set and i'm conected to the internet. How could this be?

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Help And Support Center Not Open - Helpctr.exe File In Binaries

Jul 14, 2008

First off help and support message, when clicked on would not open because it could not find helpctr.exe file in binaries. I have fixed that and started svc service but now when I click on help and support the hour glass flickers but nothing opens. It is not a registry problem because app paths are correct and svc service is started...Why isnt the center coming up on screen?

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Help And Support Center Service - Not Present In Services List

Aug 31, 2005

A colleage has experienced a trojan named 'Killreg'. The trojan has been cleaned but there now is a problem with Windows Help and Support (caused by the Trojan or not, I don't know). The Help and Support program runs but the Help and Support service is not running and not present in the Services list. Does anyone know how to initiate this service please.

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Help And Support Center On Compaq Presario - Program Freezes Up

Jun 22, 2005

I recently installed Counter Spy Spyware software on my computer and I am no longer able use the help and support function in windows XP. When you clidk help and support the program freezes up.

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Specify The Wallpaper On Users' Desktops And Prevents Users From Changing The Image

Aug 12, 2002

To use this setting, type the fully qualified path and name of the file that stores the wallpaper image. You can type a local path, such as C:Windowswebwallpaperhome.jpg or a UNC path, such as \ServerShareCorp.jpg. If the specified file is not available when the user logs on, no wallpaper is displayed. Users cannot specify alternative wallpaper. You can also use this setting to specify that the wallpaper image be centered, tiled, or stretched. Users cannot change this specification.

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Network Users Cannot Run Shortcut Items Placed Into All Users Desktop Folder

Apr 28, 2008

Got a problem here with a classroom full of Windows XP Pro PCs, where if I put new shortcuts into All UsersDesktop, when a user logs on they can only see the shortcut as an unknown file type which does not run. Any existing shortcuts in All UsersDesktop work ok, just not any new ones!The PC's are on a Windows 2003 Server network (with AD) and have local user profiles.

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Sharing Applications Between Users, Power Users And Admin

Sep 10, 2005

What is the best way to share execution priviledges between limited users, power users, and administrators?Say an application has already been installed by a higher priviledged user type, and a limited user cannot execute it - e.g. an ISP login software, or Spy Sweeper. Note: ISP login software lacks profile, so I suppose I could just create that, however, Spy Sweeper is a head scratcher.Should the application be uninstalled and reinstall under All Users? How do you install an application to allow All Users to use it?I have already tried to use the "Run As" right-click Properties w/Shift key approach and that does not work.Is there an approach with regard to local security policy that would do what I want to do? How is that done? Or, is Access Control List the way to go?

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Can Users Get Remote Assistance From Pro Users

Nov 9, 2009

Can xp he users get remote assistance from xp pro users?

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Can't Add Network Users After Add Local Users

Mar 1, 2005

Under Windows 2000, when I reformat the computer, I add administrator user as a network user in the install process. Then, I go in and add local users to the computer. Later on when I want to add network users, it won't let me, the computer just hangs.

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Security Center: Unseen Security Center Icon In The Control Panel?

Aug 1, 2005

I do not show the Security Center Icon in the Control Panel. I can go to the Security Center by going to All Programs, Accessories, System Tool, route. How can I add Security Center to Control Panel?

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Get Rid Of Puppy Dog In Search, Bring Back 2000 Classic Search

May 2, 2004

Copy the information into the registry to get rid of the puppy dog in the search window.  Brings back the classisc Windows 2000 search box....

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Cannot Use Search Function - File Required To Run Search Companion Cannot Be Found

Mar 27, 2005

Whenever I try to use the Start|Search|For Files or Folders function of Windows XP, I get the following Error message box stating, "A file required to run Search Companion cannot be found. You may need to run Setup". (1) Does anyone have any idea what caused this problem? (2) What file is missing? (3) Can I fix it without having to run Setup?

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Play Media Center TV Recordings On Computers Without Media Center?

Feb 23, 2009

I was just wondering is it possible to play media center TV recordings on computers without media center? And if so, how?

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Search A Word In *.java Files With Windows Sp2 Search...

Jun 9, 2005

Search a word in *.java files with Windows XP sp2 Search... are not functionally.

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Search The Office 2007 Ribbon With Search Commands

Dec 10, 2009

The new interface in Office 2007 has a great new look but finding your favorite feature can be a little difficult at first. Microsoft Office Labs offers a helpful utility called Search Commands that brings search to the ribbon. Can’t find a specific feature? Just search for it!

 Just download and install the Search Commands utility and you will have a new search tab in Word, Excel and Powerpoint.


Download Search Commands from Microsoft Office Labs


Visit Search Command homepage

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MS/explorer Search Is Hyjacked Porno Search Window

Dec 21, 2006

my computer was infected. I used to able to do a search from the address bar, but now I'm hyjacked to some sort of porno search engine.I use spybot,zone alarm,AVG, webroot. I've tryied using Hyjack this program in atempt to find problem.Still suffering!!! Any suggestions ?

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