Hardware Drivers :: Razer Mouse - USB 3.0 Port Using 2.0
Sep 15, 2014
I got a new mouse a couple of days back, it's one of those fancy Razer mouses with 12 buttons on the side that is used for gaming and stuff. I have an issue when I try to use usb 3.0 instead of 2.0 ports. ( my tower only has like 2 2.0 ports so I try to use those for other things ) I am trying not to buy a usb hub before somebody says it
On games ( fullscreen or Windowed ) quickslot controls where you can use the numbers on your mouse I can't use the 3.0 port as it won't recognize the side buttons but it will on the 2.0 port.
I am guessing this is a driver problem but I am unsure. Neither the native mouse driver for Windows nor the fancy Cloud Synapse driver 2.0 works.
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Jul 30, 2014
I made the mistake of buying this mouse, and luckily I managed to avoid using the Synapse 2.0 software that they pushed via Windows Update at me when I plugged the mouse in.
However it still installed drivers and apparently the mouse uses this .dll called 'RzCoinstaller.dll', whatever that is.
I still have an old Logitech bluetooth mouse I was trying to replace with this mouse... however I am considering chucking out the Razer due to Razer's hardware and software being rather overpriced low quality garbage and I worry about the drivers effects on my computer given the datamining scare with Synapse 2.0.
I intend to possibly replace it with a Steelseries Sensei or a Corsair Vengance M95 mouse, but how do I uninstall the Razer mouse safely without affecting the Logitech mouse? Cause apparently if a mouse still uses one of the drivers it will leave that driver alone if you uninstall via Device Manager?
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Aug 12, 2013
My almost year old razer naga epic stopped working and just a little while ago was working perfectly. When I left and came back about 15 minutes later, it stopped working. I tried to use wired mode with/without a battery, I tried re-pairing wireless mode and,7 resetting my computer. I also tried other usb ports on my computer and another computer. Why it stopped working
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Jul 17, 2014
so i opened my port 25565 (or so i thought) went to test to see if its open on multiple sites and....all of them say its closed.
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Apr 30, 2013
My ISP provides secure imap access to my email accounts hosted on their servers. Recently, my company blocked port 993 (imap ssl) - however, port 443 remains open (https). At my home router, I can forward port 443 to my Windows 8 64-bit machine. I'm looking for a program that will redirect traffic inbound on port 443, outbound on 993 to my ISP's email server so I can use imap at work.
Is this something that can be natively done, and if not, is there such a program? It looks like there is something called PassPort for XP that might do it (PassPort port forwarding utility Win XP | Free System Administration software downloads at SourceForge.net), but I was wondering if there was something better.
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Aug 2, 2013
I am having trouble with my USB 3.0 port.Whenever I plug anything (usb, mouse, portable hard drive etc) into that particular port, "Client Server Runtime Process" would use 100% of the CPU. However, when plugged into the USB 2.0, all seems to be fine.
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Aug 6, 2014
I'm trying to connect my SSD to USB3.0 using an "adapter cable" (2.5" SATA HDD to USB 3.0)
The connection is however "unstable" going on/off/on/off in my Disk Management. Switching to USB 2 , the instability vanish
Searching this forum I see others having problems with their USB 3.0 as well , so I have:
- Adjusted the advanced power settings
- Disabled Fast Startup
- Disabled USB selective suspend setting
The instability has improved, but not been resolved.I have not checked the speed on the USB but I strongly suspect, I only get USB 2 speed (as many others describe)
As the USB 3.0 is on the left side of my Acer V5 (OEM Windows 8.1) and both of the USB 2.0 ports are on the right () , I'm not able to make use of any Y-cable either ..... I do not know if my USB 3.0 is 150mA or 900mA , however I have a strong suspicion .
So at the moment I only have no USB 3.0 functionality
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Jan 2, 2014
I do not want to check the speed on a USB 3.0 flash drive or external drive. I need to know the speed of the port itself is transferring at full 3.0 capacity.
What I have is an external mechanical USB 3.0 hard drive. I know it's a 7200 rpm drive. My 3.0 USB ports on my laptop are not using the blue USB plastic to denote 3.0 speeds, they use black plastic.
Therefore I am not confidant they are running at full 3.0 speeds. I want a tool that will measure the port speeds independently of any drive or device on the USB port.
I did find this but I do not have any Advanced tab to check for or to reset the device to Super
There are four USB specs: 1.0, 1.1, 2.0, and 3.0. But to confuse things, each USB spec has more than one data rate assigned to it. Those rates are "low", "full", "high", and "super."
Therefore, benchmarking data throughput solely on speed is not necessarily conclusive as to what the actual spec being used. Thus, a USB 3.0 port may not be actually running at a "super" rating but at a "High" rating instead.
On a Windows machine, check the data rating of the USB root/hub - Goto: Device Manager --> USB Controllers --> USB Root Hub (Right Click) --> Properties --> Advanced (Tab).
It should tell you the data rating for the USB hub/port. Once you know that, you'll know the maximum throughput from the computer's POV.
Low = 1.5 Mbps Full = 12 Mbps High = 480 Mbps Super = 5 Gbps
Windows - Verifying USB connection speed (USB 3 or USB 2?) - Super User
Here is what the listing looks like in device manager Under the two 3.0 USB hubs at the top, there is no advanced tab.
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Dec 4, 2013
How do I change the Com port for my modem in Windows 8? When I google around the instructions say to reinstall the modem, but I just installed it and it has the wrong port. It seems to default to Com 1 and my modem is on Com 4. So, how do I change the modem com port from Com 1 to Com 4? If Microsoft provided no method of changing it (incredible if true) then where is it stored -- registry, ini file, etc.?
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May 22, 2014
when i try to install a driver for the serial port PCI i get this error message : " Windows found a driver for your device but encountered an error while trying to install, installation of this device is forbidden by system policy. contact your system administrator . " knowing that i am the administrator!!
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Mar 3, 2014
How do you turn your microphone port or line in, to a headphone port or line out port. For a while I would plug in headphones into the mic port and it would bring up a dialog saying I could change it to another headphone port but it never worked. Now it doesn't even pop up. I want this so when I go on long trips my girlfriend and I could watch a movie together using 2 pairs of headphones.
WIN 8.1
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Mar 2, 2014
I have 1 pair of Razer Megalodon USB headphones, on the start up of Windows 8.1 these headphones are not detected correctly. The only proof I have of this is in the device manager displays:
Universal Serial Bus Controllers -
Unknown USB Device (Device Descriptor Request Failed).
(Please see attached screenshots)
Once the device is disconnected and reconnected device manager then displays:
Universal Serial Bus Controllers - USB Composite Device
The device then shows in "Audio inputs and outputs".
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Sep 15, 2014
since the last windows update Tuesday I have began to notice my mouse cursor moving around the desktop on its own. I never noticed it before the last updates.
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Apr 2, 2014
Just got a surface Pro 2 for work. In addition to the keyboard I need a mouse. normally a cheap USB mouse would do.
however, I also have one of those 4G wireless network USB dongles that takes the only USB port.
Can any of the other ports be used for a mouse? I think it also has Bluetooth, but ideally don't rely on a mouse needing a battery.
unrelated to this, how does one use the camera properly in desktop mode? All I read it is using the cloud? what? I just want to access the pictures I take somehow. and can the camera zoom at all?
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Sep 15, 2014
They are so freaking. I use a ELAN Mousepad.
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Nov 20, 2013
Over the past three weeks or so, there have been probably seven times my wireless USB Nexus Silent Mouse has not been recognized on cold computer startups (usually morning). Windows 8 (Pro x64) throws up a message that a USB device wasn't recognized, and I don't see a mouse cursor. Unplugging and replugging the USB mouse's stick, which is in a port on the front of the computer, solves it. The mouse driver is up to date, changing USB ports hasn't made a difference and the batteries are fine (and have been changed).
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Jul 15, 2014
Recently I bought a new lap top and installed Windows 8.1
I have an issue with the Mouse/s. I tried 2 different mouses and I encountered the same problem with both of them, so I know it's not a mouse problem. Note that both of these mouses work perfectly on my other/older/Windows 7 and previously Windows XP lap top, so it's not a mouse issue. It's either a driver problem or something else.
I have tried all 3 USB ports I got and it does the same thing.
When I turn on the lap top, if the mouse is plugged or unplugged and I plug it afterwards, it doesn't work. If however I turn on the lap top, plug in the mouse, and the restart the lap top, when it restarts the mouse works fine all up until the lap top is turned off again. And then to get it to work again I have to turn on the lap top, with the mouse plugged, or plug the mouse after it's turned on, then restart the lap top, and then the mouse works fine.
Apparently, this is not very convenient. It's a major inconvenience.
p.s I never had this issue before on any other PC computer or lap top, whether it was Windows XP or Windows 7. So it's either a Windows 8.1 issue or the new lap top issue, or a driver issue.
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Aug 24, 2014
Every single time I reboot my system my mouse fails to register in the system. I have to physically unplug it and plug it back in for Windows 8.1 to register it. Once I do that I have literally no issues at all..... How to fix this so it doesn't happen every single time I reboot?
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Jun 22, 2014
Ok I finished up my PC Build
i74930 K
Asus Rampage IV Black Ed mobo
16Gb DDR 3 ram
Samsung 840 EVO ssd
2 TB WD HDD
My mouse or Keyboard or both suddenly without warning will stop functioning. Sometimes one or the other sometimes both. I tried running a game for a small bench test and it dropped the mouse and keyboard so I had to use the reset button to get out.
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Nov 5, 2013
On PC, has a problem with the PS2 keyboard and mouse staying on after the PC is turned off...the lights are still on.
The only thing different when I had it was the keyboard and muse and the OS....I use a logitech G510 and a Razer DeathAdder, both USB and the OS was 7 Ultimate 64 bit. My sons system is running 7 Pro 64 bit and using an old OEM HP keyboard/mouse.
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Jan 16, 2014
I installed the 8.1 patch today and shortly after the mouse disappeared from my screen completely (I have a laptop with a touch pad). I tried going into task manager as just going in and cancelling used to solve this problem before installing the patch but this no longer works. I also tried rebooting (switching off then on again) but this didn't work and the computer didn't even reboot; just reopened my session exactly where I left off even when I waited ten minutes before switching the on switch again. I have temporarily solved this problem with a usb mouse borrowed from a family member but my family member needs it back (and I also would prefer to use the touchpad).
I should add here that I didn't want to do the installation when it started happening and while I meant to press the "default settings" option, I think I went with "customise settings" by accident. I just said ok to everything as I had a deadline and needed computer access. Could I have pressed "turn touch pad off" and if so how do I change this?
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Mar 7, 2014
Every now and then my mouse will freeze. If I turn off the mouse then back on it starts working again. Have this happen with Bluetooth mouse?
I have used this mouse on two different computers and both do the same thing. I'm thinking it is the mouse since it's doing it on my desktop with a Bluetooth dongle and my Asus T100 with built in Bluetooth.
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Jul 10, 2013
Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?
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Nov 30, 2012
I was having the issue where windows 8 randomly disconnects bluetooth devices, so i tried to remove then reinstall it. When trying to remove, after a while, it comes up with a message saying "Unable to remove device".
So I go straight to device manager and uninstall my mouse from there. it works. I go back to the windows 8 show bluetooth devices menu and the mouse is still there. I hit remove and it works.
Now when i restart my computer its BACK in both device manager and bluetooth device menu. I just want it off and gone.
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May 26, 2014
Recently, with my Mouse (Optical) the Mouse Pointer does not respond all of the time.
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Oct 20, 2013
The only thing that has changed is that I upgraded my OS recently.
I have an 2.4 GHz Wireless Laser Mobile Mouse. Originally after the upgrade, the left button caused right clicks and vice versa. I found a workaround by changing the Windows 8 settings to "Right Primary Button" while in the control panel, the device is configured for the left hand. If I select "Left..." and right respectively, I get the reverse. The scroll wheel also does nothing when clicked. Sometimes when I read articles I click it so I can move my mouse up and down to scroll the page without pushing any keys.
I have tried uninstalling and reinstalling the mouse driver and HID driver with no luck.
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Feb 22, 2014
Well, my first real problem with 8.1, my bluetooth mouse drops connection about every 15-20 minutes. Turn it off and back on it reconnects.
A search of the web shows other people with same problem. I've tried everything I know of, power settings for bluetooth the mouse and usb ports, drivers, uninstall/re-install.
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Jul 30, 2014
I can install and use any of two bluetooth mice (Dell PU705 Travel mouse or Samsung S Action mouse ET-MP900D) on my Lenovo Ideapad Z710 laptop. This works fine with either mouse for an average of 20 minutes (varies) then it loses contact with the laptop and its back to using the touchpad. When I go to the Bluetooth settings page -- "Manage Bluetooth Devices", the control suddenly reappears on entering the page with no further action from me. The recovery of the device like this happens on no other page, to my knowledge. I have a phone and a tablet paired with the laptop on bluetooth and they stay paired. I have installed the latest Lenovo bluetooth drivers with no improvement. It appears that the mice are still connected but not responding to the laptop until they get a small 'kick' when I return to the Bluetooth settings page. New, full strength batteries are installed.
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Feb 27, 2014
I have a lenovo G505 laptop running windows 8.1 and i am having issues trying to install my bluetooth USB adapter, a belkin F8T017.
I have tried installing the drivers but it doesn't recognise the device during the installation, and when I check device manager it shows as a HID compliant Mouse, i have tried everything i can find on google, tried installing the vista drivers in compatibility mode, and repeatedly uninstalled the device in DM, even tried to update the driver software and pointing to the correct drivers but as the drivers are old it keeps saying the drivers installed are the most up to date (even though they are wrong) it does not recognise it as a bluetooth adapter, and it works in my fiancee's laptop and my desktop which both run win7 ultimate.
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Jan 31, 2014
I've tried three mice, Logitech G400, Razer Deathadder 3.5 and a random Logitech wireless but the problem remains.
I haven't found any coincidents when i run a specific program or game. Sometimes it goes a day or two without incident and sometimes multiple times a day. I have run several Malwarebytes Anti-Malware and Avast scans but they did not find anything.
I have also ran a "sfc /scannow" and the "DISM.exe /Online /Cleanup-image /Restorehealth" to fix. I have tried the current drivers for every mouse, tried without drivers and tried to uninstall all drivers all let Windows install them itself.
My specs:
Windows 8.1 Pro 64-bit
System Manufacturer: Acer
System Model: Aspire 5750G
BIOS: InsydeH2O Version V1.21
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
DirectX Version: DirectX 11
Graphics:
GeForce GT 540M
Driverversion: 327.23
Card name: Intel(R) HD Graphics 3000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
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Jul 1, 2012
I want to know how to get smooth scrolling in metro app with mouse wheel. I'hv seen some videos of windows 8 it has really smooth - fluid scrolling with touch. I have smooth scoll in start but not in metro apps.
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