Hardware Drivers :: USB Mouse Works Only After Restart?
Jul 15, 2014
Recently I bought a new lap top and installed Windows 8.1
I have an issue with the Mouse/s. I tried 2 different mouses and I encountered the same problem with both of them, so I know it's not a mouse problem. Note that both of these mouses work perfectly on my other/older/Windows 7 and previously Windows XP lap top, so it's not a mouse issue. It's either a driver problem or something else.
I have tried all 3 USB ports I got and it does the same thing.
When I turn on the lap top, if the mouse is plugged or unplugged and I plug it afterwards, it doesn't work. If however I turn on the lap top, plug in the mouse, and the restart the lap top, when it restarts the mouse works fine all up until the lap top is turned off again. And then to get it to work again I have to turn on the lap top, with the mouse plugged, or plug the mouse after it's turned on, then restart the lap top, and then the mouse works fine.
Apparently, this is not very convenient. It's a major inconvenience.
p.s I never had this issue before on any other PC computer or lap top, whether it was Windows XP or Windows 7. So it's either a Windows 8.1 issue or the new lap top issue, or a driver issue.
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Jul 14, 2014
I own an hp pavilion sleekbook 15. Just out of the blue my mouse and touch pad stopped working after a restart. I download a new driver from the hp website, synaptic touch ps/2, installed it and still nothing. After several tries I don't know what to do anymore. I checked the device manager and nothing is installed, when I check the control panel it says reinstall.
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Jun 21, 2013
I have had to do a system restore on my desktop 2 times because the Microsoft update rendered my windows 8 desktop useless unless in safe mode, THEN it showed my mouse pointer. the unifying software shows the little orange unifying logo every time i move my mouse, but no pointer. so i just disabled Microsoft updates.
On the laptop, it's my friends and his mousepad/trackpad died so i gave him my old mx anywhere k360 keyboard and tried to pair it with the software, SAME issue. I am not going to system restore his laptop but i believe the mouse that's on my desktop is the 810 gaming mouse? I had to do a system restore twice and now it's happening on my friends laptop.
I disabled windows updates and restarted my computer because i installed a program. when it booted, again, no mouse pointer again, so it's not the windows update. so i had to do a system restore again....
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Jul 5, 2013
My TV tuner gets full signal when working with the battery while it gets null signal when plugged in to the AC socket whenever the battery is in. The matter is related I think to the battery saving profile. I have an ASUS K75V with i7 - 36300QM, 2.4GHz. OS Windows 8. I tried to set the setting of the active profile equal for "on battery" and "plugged in", copying the settings of the first to the second naturally. It still doesn't work. It seems that is not configurable.
Passing from working (on battery):
Process C:Program FilesASUSP4GBatteryLife.exe (process ID:2560) reset policy scheme from {512a6ac6-efc1-4441-85c9-cccf29b69cd2} to {df011ed9-9131-49b9-8090-46963cfb65ce}
To not working (plugged in):
Process C:Program FilesASUSP4GBatteryLife.exe (process ID:2560) reset policy scheme from {df011ed9-9131-49b9-8090-46963cfb65ce} to {512a6ac6-efc1-4441-85c9-cccf29b69cd2}
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Apr 24, 2014
In windows 7 missing drivers were automatically install upon restart,is this missing in win 8.1?
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Sep 3, 2013
I have a Kodak Scanner and Canon Imageclass printer to which neither functions with my Windows 8 laptop. I tried installing new drivers a couple of months ago with no success. Do I now have to go out and get all new hardware just to be able to print/scan?
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Sep 15, 2014
since the last windows update Tuesday I have began to notice my mouse cursor moving around the desktop on its own. I never noticed it before the last updates.
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Apr 2, 2014
Just got a surface Pro 2 for work. In addition to the keyboard I need a mouse. normally a cheap USB mouse would do.
however, I also have one of those 4G wireless network USB dongles that takes the only USB port.
Can any of the other ports be used for a mouse? I think it also has Bluetooth, but ideally don't rely on a mouse needing a battery.
unrelated to this, how does one use the camera properly in desktop mode? All I read it is using the cloud? what? I just want to access the pictures I take somehow. and can the camera zoom at all?
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Sep 15, 2014
They are so freaking. I use a ELAN Mousepad.
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Nov 20, 2013
Over the past three weeks or so, there have been probably seven times my wireless USB Nexus Silent Mouse has not been recognized on cold computer startups (usually morning). Windows 8 (Pro x64) throws up a message that a USB device wasn't recognized, and I don't see a mouse cursor. Unplugging and replugging the USB mouse's stick, which is in a port on the front of the computer, solves it. The mouse driver is up to date, changing USB ports hasn't made a difference and the batteries are fine (and have been changed).
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Sep 15, 2014
I got a new mouse a couple of days back, it's one of those fancy Razer mouses with 12 buttons on the side that is used for gaming and stuff. I have an issue when I try to use usb 3.0 instead of 2.0 ports. ( my tower only has like 2 2.0 ports so I try to use those for other things ) I am trying not to buy a usb hub before somebody says it
On games ( fullscreen or Windowed ) quickslot controls where you can use the numbers on your mouse I can't use the 3.0 port as it won't recognize the side buttons but it will on the 2.0 port.
I am guessing this is a driver problem but I am unsure. Neither the native mouse driver for Windows nor the fancy Cloud Synapse driver 2.0 works.
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Feb 6, 2014
I am having trouble with my USB connections. They will all be working fine if the computer is idle, then when I start doing things all of the drivers get disconnected, and won't reconnect after unplugging and replugging them in. Restarts don't work.
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Aug 24, 2014
Every single time I reboot my system my mouse fails to register in the system. I have to physically unplug it and plug it back in for Windows 8.1 to register it. Once I do that I have literally no issues at all..... How to fix this so it doesn't happen every single time I reboot?
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Jun 22, 2014
Ok I finished up my PC Build
i74930 K
Asus Rampage IV Black Ed mobo
16Gb DDR 3 ram
Samsung 840 EVO ssd
2 TB WD HDD
My mouse or Keyboard or both suddenly without warning will stop functioning. Sometimes one or the other sometimes both. I tried running a game for a small bench test and it dropped the mouse and keyboard so I had to use the reset button to get out.
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Nov 5, 2013
On PC, has a problem with the PS2 keyboard and mouse staying on after the PC is turned off...the lights are still on.
The only thing different when I had it was the keyboard and muse and the OS....I use a logitech G510 and a Razer DeathAdder, both USB and the OS was 7 Ultimate 64 bit. My sons system is running 7 Pro 64 bit and using an old OEM HP keyboard/mouse.
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Jan 16, 2014
I installed the 8.1 patch today and shortly after the mouse disappeared from my screen completely (I have a laptop with a touch pad). I tried going into task manager as just going in and cancelling used to solve this problem before installing the patch but this no longer works. I also tried rebooting (switching off then on again) but this didn't work and the computer didn't even reboot; just reopened my session exactly where I left off even when I waited ten minutes before switching the on switch again. I have temporarily solved this problem with a usb mouse borrowed from a family member but my family member needs it back (and I also would prefer to use the touchpad).
I should add here that I didn't want to do the installation when it started happening and while I meant to press the "default settings" option, I think I went with "customise settings" by accident. I just said ok to everything as I had a deadline and needed computer access. Could I have pressed "turn touch pad off" and if so how do I change this?
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Mar 7, 2014
Every now and then my mouse will freeze. If I turn off the mouse then back on it starts working again. Have this happen with Bluetooth mouse?
I have used this mouse on two different computers and both do the same thing. I'm thinking it is the mouse since it's doing it on my desktop with a Bluetooth dongle and my Asus T100 with built in Bluetooth.
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Jul 10, 2013
Installed windows 8.1 preview last night and after installing i get stuck at the lock screen, cant click or punch keys to log in. Since the powers that be decided to change how you boot into safe mode is my only option to format?
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Nov 30, 2012
I was having the issue where windows 8 randomly disconnects bluetooth devices, so i tried to remove then reinstall it. When trying to remove, after a while, it comes up with a message saying "Unable to remove device".
So I go straight to device manager and uninstall my mouse from there. it works. I go back to the windows 8 show bluetooth devices menu and the mouse is still there. I hit remove and it works.
Now when i restart my computer its BACK in both device manager and bluetooth device menu. I just want it off and gone.
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May 26, 2014
Recently, with my Mouse (Optical) the Mouse Pointer does not respond all of the time.
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Oct 20, 2013
The only thing that has changed is that I upgraded my OS recently.
I have an 2.4 GHz Wireless Laser Mobile Mouse. Originally after the upgrade, the left button caused right clicks and vice versa. I found a workaround by changing the Windows 8 settings to "Right Primary Button" while in the control panel, the device is configured for the left hand. If I select "Left..." and right respectively, I get the reverse. The scroll wheel also does nothing when clicked. Sometimes when I read articles I click it so I can move my mouse up and down to scroll the page without pushing any keys.
I have tried uninstalling and reinstalling the mouse driver and HID driver with no luck.
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Feb 22, 2014
Well, my first real problem with 8.1, my bluetooth mouse drops connection about every 15-20 minutes. Turn it off and back on it reconnects.
A search of the web shows other people with same problem. I've tried everything I know of, power settings for bluetooth the mouse and usb ports, drivers, uninstall/re-install.
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Feb 9, 2014
I'm having an issue where if my USB devices are plugged in when i start my computer they are fine. but if i try to plug in a thumbdrive after it's already been turned on it won't recognize it. nothing.
Just Ran the SFC /scannow and i don't know what to make of it. it is attach The Attached file has the SFC details. not sure what to make of it.
Running
Windows 8.1 x64
Gygabyte: z68a-d3h-b3
(will attach more if needed.)
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Mar 12, 2013
I have a windows to go installation in a large external hdd, so I have made a second partition to use as data storage.
Now, when I insert the disk on my "normal" windows installation I would expect the data partition to be available... Instead I have to assign a letter to be able to use it.
The disk appears to be online and once assigned a letter you can unplug it and plug it again without having to do the letter assignment again.
BUT, every time I restart the pc I have to do it all over again.
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Jul 30, 2014
I can install and use any of two bluetooth mice (Dell PU705 Travel mouse or Samsung S Action mouse ET-MP900D) on my Lenovo Ideapad Z710 laptop. This works fine with either mouse for an average of 20 minutes (varies) then it loses contact with the laptop and its back to using the touchpad. When I go to the Bluetooth settings page -- "Manage Bluetooth Devices", the control suddenly reappears on entering the page with no further action from me. The recovery of the device like this happens on no other page, to my knowledge. I have a phone and a tablet paired with the laptop on bluetooth and they stay paired. I have installed the latest Lenovo bluetooth drivers with no improvement. It appears that the mice are still connected but not responding to the laptop until they get a small 'kick' when I return to the Bluetooth settings page. New, full strength batteries are installed.
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Feb 27, 2014
I have a lenovo G505 laptop running windows 8.1 and i am having issues trying to install my bluetooth USB adapter, a belkin F8T017.
I have tried installing the drivers but it doesn't recognise the device during the installation, and when I check device manager it shows as a HID compliant Mouse, i have tried everything i can find on google, tried installing the vista drivers in compatibility mode, and repeatedly uninstalled the device in DM, even tried to update the driver software and pointing to the correct drivers but as the drivers are old it keeps saying the drivers installed are the most up to date (even though they are wrong) it does not recognise it as a bluetooth adapter, and it works in my fiancee's laptop and my desktop which both run win7 ultimate.
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Jan 31, 2014
I've tried three mice, Logitech G400, Razer Deathadder 3.5 and a random Logitech wireless but the problem remains.
I haven't found any coincidents when i run a specific program or game. Sometimes it goes a day or two without incident and sometimes multiple times a day. I have run several Malwarebytes Anti-Malware and Avast scans but they did not find anything.
I have also ran a "sfc /scannow" and the "DISM.exe /Online /Cleanup-image /Restorehealth" to fix. I have tried the current drivers for every mouse, tried without drivers and tried to uninstall all drivers all let Windows install them itself.
My specs:
Windows 8.1 Pro 64-bit
System Manufacturer: Acer
System Model: Aspire 5750G
BIOS: InsydeH2O Version V1.21
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (4 CPUs), ~2.3GHz
DirectX Version: DirectX 11
Graphics:
GeForce GT 540M
Driverversion: 327.23
Card name: Intel(R) HD Graphics 3000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
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Jul 1, 2012
I want to know how to get smooth scrolling in metro app with mouse wheel. I'hv seen some videos of windows 8 it has really smooth - fluid scrolling with touch. I have smooth scoll in start but not in metro apps.
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Mar 3, 2013
On a new custom built desktop, running Windows 8, I am having the annoying problem with the mouse lagging or sticking on the screen. It can do this differently at times, depending on what program I am in. For instance, on the desktop a few moments ago, just running the mouse pointer back and forth slowly across the screen, it would tend to stick for a couple of seconds when in line with the icons that are on the right side of the screen. As if there was an imaginary line stopping it. In Internet Explorer, it did not want to go to the upper right area where the favorites and home icons are. But at times, the mouse is perfect.
I've upgraded my video card drivers right from the manufacturer's website. It as if something runs in the background intermittently and hangs the mouse for a second or two.
Windows 8 Pro 64 bit
ASUS P9X79 Deluxe Mobo
Intel i7 - 3820
EVGA NVIDIA Geforce GTX 660 ti 2 gig 16x PCIE
32 gigs Kingston HyperX DDR3
240 gig Kingston HyperX Sata III SSD drive
Logitec MK320 Wireless Mouse/Keyboard on USB.
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Oct 2, 2013
I tried to adjust the double click speed but it has no effect.
Any icon on desktop doesn't open until the third click. Once i am in my computer double clicking works fine, the issue only occurs on desktop.
I suspect it is related to some program but i don't know which. Other domain users on the computer do not suffer from this problem.
I tried disabling lots of things from startup like babylon, ashampoo hdd control, bwmeter, desktop 8gadgets but it didn't work.
I don't know when this problem started to occur.
Earlier i installed mcos lion transformation pack and uninstalled it. It had caused notifications not to come on office 2013.
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May 16, 2014
I have a new Dell Inspiron 2350 windows 8.1 for the last week or so the usb wireless keyboard and mouse do not work when the system is booted or after coming out of deep sleep mode. I have to unplug the usb dongle and plug it in again for them to work.
I have already checked the powering saving settings for these devices, and it is disabled. There is no setting in the bios that I can see which would cause this. I have re-installed the drivers. I have tried different USB port. Dell have even replaced the keyboard and mouse and batteries, same problem.
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