Windows Cannot Start This Hardware Device Because Its Configuration Information

Jul 22, 2012

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

I keep getting this message when trying to start a cd rom or dvd disk.

my computer uses Matshita DVD-RAM UJ890AS ATA Device...I think this is part of problem...I have a Gateway NV53A computer.

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Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

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I have tried using Driver Fusion to wipe out all drivers and reinstall with no change. The drive shows up in BIOS so it's not a connection problem. I'd prefer not to reinstall the OS....

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theres 3 errors:
1/3:
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i have an intel core i7 running 64 bit if that makes a difference.

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Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Ultimate , Service Pack 1, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5600 @ 1.83GHz, x64 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 3070 Mb
Graphics Card: NVIDIA GeForce Go 7600 , 256 Mb
Hard Drives: C: Total - 95394 MB, Free - 35270 MB; D: Total - 95393 MB, Free - 30543 MB; F: Total - 93895 MB, Free - 65602 MB; G: Total - 11425 MB, Free - 11397 MB; M: Total - 11425 MB, Free - 308 MB;
Motherboard: Quanta, 30BD, 66.42, None
Antivirus: Microsoft Security Essentials, Updated and Enabled

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