MS Wireless Mouse 5000 - Poor Scrolling
Oct 14, 2012
I have recently bought a MS Wireless Mouse 5000, and the scroll wheel seems to be a bit flakey. It does not happen all the time, and seems to be worse in some applications (for instance, Safari), than others.
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Aug 2, 2011
I have a Microsoft Wireless Mouse 4000 that I frequently carry around. I would like to try using it to play games, but it has serious issues. Outside of a game, the mouse works perfectly fine. In game, the mouse jerks around and stutters, making it utterly impossible to use. It does not occur with any wired USB mouses.
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Nov 1, 2010
I've had a Microsoft Bluetooth Notebook Mouse 5000 for a short time, and had no problems initially in setting it up with my Acer Aspire 5740G notebook. Recently the mouse stopped working, however it is still showing up in the list of devices. Right-clicking on the mouse's icon does not show a remove or delete menu item, so I can't attempt to re-add the mouse as a new Bluetooth device.Other Bluetooth devices still work with the notebook, and the mouse still works with my PS3, so I don't think it's a hardware problem.How can I remove the device from the list of devices, so I can try to add it again? Or is there some other way I can try to get the mouse working again?
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Jul 6, 2011
My microsoft 5000 Bluetooth mouse suddenly stopped working with my Dell precision m4500 laptop after nearly a year of working fine. The batteries are new, I tried re-pairing it with the laptop, but it won't discover it when I try to add new device (the mouse is ready to pair). My microsoft bluetooth keyboard still works fine, and I tried pairing the mouse with my macbook, and that works fine.
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May 11, 2012
My Microsoft 5000 Bluetooth mouse suddenly stopped working with my Dell precision m4500 laptop after nearly a year of working fine.The batteries are new, I tried re-pairing it with the laptop, but it won't discover it when I try to add new device (the mouse is ready to pair). My Microsoft Bluetooth keyboard still works fine, and I tried pairing the mouse with my macbook, and that works fine.
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Sep 26, 2011
I have an HP MobileWorkstation Elitebook 8440w with Windows 7 Enterprise 64-bit OS and I'm unable to add this mouse as a Bluetooth Device.I was able to add the device to my old HP Elitebook 8530w with Windows Vista and it worked most of the time, but then it stopped working when the OS was updated to Windows 7 Enterprise 64-bit. I don't have administrative permission on the 8530w to remove the device to attempt adding it again to see if that helps. Also, I can't change the Bluetooth settings on that machine to rule out that as the problem due to the same lack of permission.Rather than go back to my administrator to change the settings on the old 8530w and waste time trying to see if the mouse connects with it, I'd rather get my mouse to connect to my current 8440w laptop for which I can change the Bluetooth settings.
I tried to get the sys admins at work to fix this mouse problem, but they couldn't do it with the limited time they had to spare, especially since I have the option of using a USB mouse they provided. The problem is that I spent $50 on this mouse and it worked before the Windows 7 install on the 8530w and never worked on the 8440w. I've tried everything suggested in other forum threads on this issue: Turned mouse on using the power switch on the bottom and getting a steady green light Held down the button on the bottom to make mouse discoverable with flashing red and green light Fresh batteries (removed and replaced fresh batteries and attempted connection again) Edited all device settings as recommended in Microsoft documentation:Bluetooth Settings > Options (the following are checked on)DiscoveryAllow Bluetooth devices to find this computer ConnectionsAllow Bluetooth devices to connect to this computer Alert me when a new Bluetooth device wants to connect Show the Bluetooth icon in the notification area Bluetooth Settings >HardwareHP Integrated Module with Bluetooth 2.1 Wireless Technology"This device is working properly" Microsoft Bluetooth Enumerator"This device is working properly" Bluetooth Service PropertiesStartup Type: Automatic Service status: Started Log on as: Local System account Double-checked the device drivers to make sure they are up-to-date After all that, the "Add a device" tool just spins forever without discovering the mouse. Is my $50 mouse useless with Windows 7, or am I missing something?
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Nov 23, 2011
I just bought a Microsoft Bluetooth Notebook Mouse 5000 and it works fine when connected but it disconnects when my computer is idle. Once disconnected it is not recognized again when I start using my computer again. To get my computer to connect to it again I either have to restart or delete the drivers and reconnect the mouse. Is there a way to change the bluetooth settings so that it doesn't "sleep" after a period of time? I dont know if that is the problem but I cant think of anything else. I'm using the mouse on my desktop outlined in my system specs.
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May 6, 2012
I want to instal horizontal scrolling of mouse pad
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Feb 26, 2012
When I depress my mouse wheel in Thunderbird, and MS Excel a small circle with arrows appears and than just moving the mouse causes the screen to scroll. I find that irritating and would like to know how to disable that feature.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3894 Mb
Graphics Card: Intel(R) Graphics Media Accelerator HD, 1723 Mb
Hard Drives: C: Total - 463135 MB, Free - 353517 MB; D: Total - 13499 MB, Free - 2244 MB; E: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3658
Antivirus: Microsoft Security Essentials, Updated and Enabled
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Oct 1, 2012
Is there any way to turn off scrolling with a laptop mouse? I have a new laptop and the dang scrolling is really irritating. It's WAY to sensitive, and the scroll area is not all the way to the side like my laptop was. Every time I touch this mouse pad I end up scrolling halfway down the page.
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Aug 9, 2012
I have the RAPTOR-GAMING LM2 mouse. I have a problem scrolling with the mouse wheel in any program. Scrolling fast works fine but when i scroll down one notch on the wheel sometimes it randomly scrolls up one notch. This mouse is less than a month old.
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Sep 19, 2012
I'm in the process of scrolling the page using mouse wheel (either browser, or microsoft word document, etc) the screen blinks for a fraction of second, and the whole system shuts down as if somebody pulled the plug out, and then immediately restarts showing dialogue of whether I want to start windows normally or in the safe mode.
I have looked in the event logs but the only thing it tells me there is that there was an unexpected shutdown. The same in that reliability place.
how I would diagnose it? I cannot replicate it at will, as it only happens occasionally when scrolling, at other times scrolling is fine and does not produce this result. The system is Windows 7 enterprise 64bit, the mouse is Microsoft bluetrack technology
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Jun 15, 2011
So after i did a Factory Restore, the mouse is acting all weird, and no its not the mouse, its the computer i've tried a mouse thats working fine from a differant computer, but it does the same thing when i connect it to this one, i forgot what they call the mouse settings...BO settings? something like that, but i know for a fact the virus messed up the mouses settings..now how do i change them back?*the mouse freezes randomly and keeps on scrolling untill it reaches the bottom*Edit: To add a topic descriptor. ~ Animal
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Jan 10, 2013
All of the sudden , I have no volume control whatsoever on my Microsoft Wireless Comfort 5000 Keyboard I am using Intellipoint 8.2?
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Sep 19, 2012
Lately I have been having an annoying problem with my wireless mouse. For some reason the pointer will lag, and be very sluggish and jumpy. I've had this mouse on this computer for about a year and I've had no problem. Out of nowhere this problem is happening. I've tried re installing drivers with no luck. I tried uninstalling intellipoint and re-installing it, but when I tried I got the BSOD, and then it completely disabled my mouse and keyboard so I had to use wired peripherals to go in to safe mode and do a system restore. Now everything is working again, except my mouse is still jumpy.
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Nov 7, 2012
i'm trying to order something from a website and the cursor want open my cart for me to look at it and finish my order. this is happening in several sites not just one.
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Jun 13, 2010
I have a Sony Laptop Windows 7 with 3 USB ports one in use with a TV connection and want to add a wireless mouse BUT not using the USB is this possible? if so what is model/make and sources.
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Feb 24, 2011
I have an HP Pavilion Desktop running Windows 7 Ultimate (AMD processor). Started working this morning and my Logitech USB wireless mouse didn't work. Tried it in another computer and it worked fine. Got a message when I plugged in the dongle that said "one of the USB devices attached to this computer malfunctioned and the computer does not recognize it." I talked to both HP and Logitech. I updated the Logitech drivers (Setpoint 6.20), but that didn't help. HP wants me to do a system restore, which I am loathe to do (the last time it totally trashed my computer).
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May 28, 2011
I do not understand this. I've been buying and returning 'defective' wireless devices for my media center for the last few months. I bought a logitech wireless mouse (v220) a few days ago and it works on my E6410, E6510, Thinkpad T500, NC6230, and custom amd gaming machine.However, on the machine it is intended for use on, it does not work. It seems to work fine (as far as I can tell) in windows. In media center, bridge, firefox, ect... it just doesn't work. You move the mouse, nothing happens, or it moves very spotty.
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Jan 9, 2012
I have microsoft wireless notebook optical mouse and it won't work with windows 7
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Jan 15, 2013
Okay so not to long ago my laptop's touch pad left click stopped working my left click but I didn't care because I used my wireless mouse for games but 1hr ago I restarted my laptop and now my left click works but my wireless mouse doesn't work so now I'm mad since I hate using the touch pad for games since it's harder and it suckswith this problem I think it's going to be a simple fix.I clicked on Devices and Printers, then I see the mouse and I click troubleshoot and it doesn't find the problem it says it's working fine. I tried the FN + F9 and it disables the touch pad and I do it again and it enables the touch pad but not the mouse does nothing the my problem.
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Aug 3, 2011
I usually plug the receiver into a certain USB port on my laptop (HP HDX-18t, Windows 7 Ultimate 64-bit) and the mouse works fine. After a while, from an hour to several hours, the mouse pointer will become jumpy and then become completely unresponsive. When that happens, the power light on the receiver is no longer lit. Then I have to disconnect the receiver and plug it into another USB slot. The mouse will begin to work again, but then the same failure occurs. Then I repeat this over and over, "chasing" the ports until I finally plug the receiver into the first USB port again.
I should also mention that when the failure occurs the first time, if I disconnect the receiver and then plug it back into the same slot, I get a "device not recognized" notification in the system tray. This error never occurs with other ports, only the first. Also, I can immediately connect some other USB device to the port(s) the the receiver failed on and they'll work fine.
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Jul 30, 2012
I have window 7 laptop ie 8 and my wirless mouse is eraseing pages like a blackboard.
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Oct 24, 2009
None of the screen savers work when my wireless mouse is plugged into my laptop.
I'm running Windows 7 ver 6.1 build 7600. The previews work and it works when the mouse is unplugged-- any way to fix this problem?
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Mar 25, 2009
I'm used to periodic lapses when Windows forgets that I have a Bluetooth mouse & keyboard but today's behaviour was really weird.
Fortunately I keep a wired mouse and keyboard strategically hidden just in case.
I just booted into Windows 7 and noticed on the log-on screen that the mouse was behaving erratically - would judder around the screen rather than glide.
Anyway I uninstalled it once I'd booted up and went to reinstall it. It worked but Windows asked for a restart. This had never ever happened before. It even asked for the WEI to be refreshed! I've checked and I can't see anything different driver-wise. I've gone through the motions of uninstalling/reinstalling mouse and keyboard dozens of times but never had this happen.
Comments anyone?
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Oct 6, 2011
Running Win 7 64 bit on a Dell laptop. Previously had an older MS wireless mouse that worked fine. Went to upgrade to IE 9, and the mouse quit working. After repeated tries at un-connecting/re-connecting the USB, restarting computer, all met with failure. The system still does not recognize the device in the USB port. Have tried other ports as well with same result.
Being an older wireless mouse, went and purchased a newer HP optical wireless mouse. No driver included to install (no software at all). Same results in each port tried (3 in total) as the previous mouse. Device not recognized and not installed. Plug and play is on per what I can find in the system. New batteries were tried for both devices. Placing the mouse and receiver in different distances between while hitting the 'connect' buttons did no change.
Verified the new mouse is on the compatibility list for Win 7 64bit. Tried running the troubleshooter but it takes me continuously to the device page telling me the device is not recognized and not installed. Tried a system restore to yesterday, before I did the IE 9 upgrade/install (via online). Noticed System Restore said 2 windows updates were done at the time I did the IE upgrade. Completed system restore - no change for either mouse after trying all the above again, with system restarts as well.
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Apr 28, 2012
I am thinking of getting a wireless keyboard and mouse, probably a Logitech, and wonder if, when I power off the computer, the mouse and keyboard will also turn off? It seems like a setting in Power Setting should offer the choice to do so.
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Aug 21, 2012
how can I use my logitech wireless mouse without usb plug?
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Mar 1, 2011
I rebooted my machine the other night and when it came back on, my Logitech EX 100 mouse and keyboard were non-functional.
They (the keyboard, at least) work in bios, when the adapter is plugged into my laptop, both devices work flawlessly, just on my main machine, it's a no-go. This is maddening.
I downloaded the newest Setpoint version from Logitech to no avail, I've disabled and uninstalled all of these usb devices in my device manager, and tried the adapter in every usb port (there are 12) on my motherboard. All other usb devices work fine.
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Dec 15, 2012
Why does my wireless mouse freeze up occasionally?
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Jan 4, 2013
After installed Window 7 on my PC, my wireless MS model 1058 start lagging. I have changed batteries on both without any improvement.
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