USB Optical Wireless Mouse Not Working
Oct 6, 2011
Running Win 7 64 bit on a Dell laptop. Previously had an older MS wireless mouse that worked fine. Went to upgrade to IE 9, and the mouse quit working. After repeated tries at un-connecting/re-connecting the USB, restarting computer, all met with failure. The system still does not recognize the device in the USB port. Have tried other ports as well with same result.
Being an older wireless mouse, went and purchased a newer HP optical wireless mouse. No driver included to install (no software at all). Same results in each port tried (3 in total) as the previous mouse. Device not recognized and not installed. Plug and play is on per what I can find in the system. New batteries were tried for both devices. Placing the mouse and receiver in different distances between while hitting the 'connect' buttons did no change.
Verified the new mouse is on the compatibility list for Win 7 64bit. Tried running the troubleshooter but it takes me continuously to the device page telling me the device is not recognized and not installed. Tried a system restore to yesterday, before I did the IE 9 upgrade/install (via online). Noticed System Restore said 2 windows updates were done at the time I did the IE upgrade. Completed system restore - no change for either mouse after trying all the above again, with system restarts as well.
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Jun 29, 2011
Lost the CD to my wireless HP 2.4GHz Optical Mobile Mouse. Can i install it to my laptop some other way?
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Oct 4, 2012
I was using a Microsoft Wireless Mobile Mouse 3500, which has worked flawlessly for me until now, when it suddenly stopped working. I was simply watching a video embedded in a webpage when it suddenly stopped late on the night of October 3rd (a few hours ago). I've downloaded or installed nothing. The mouse is in use 18 inches from the tower. It's plugged directly into the tower. Thinking I would reinstall the device driver I uninstalled it, but now Windows won't recognize my mouse at all.
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May 28, 2011
I do not understand this. I've been buying and returning 'defective' wireless devices for my media center for the last few months. I bought a logitech wireless mouse (v220) a few days ago and it works on my E6410, E6510, Thinkpad T500, NC6230, and custom amd gaming machine.However, on the machine it is intended for use on, it does not work. It seems to work fine (as far as I can tell) in windows. In media center, bridge, firefox, ect... it just doesn't work. You move the mouse, nothing happens, or it moves very spotty.
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Jan 15, 2013
Okay so not to long ago my laptop's touch pad left click stopped working my left click but I didn't care because I used my wireless mouse for games but 1hr ago I restarted my laptop and now my left click works but my wireless mouse doesn't work so now I'm mad since I hate using the touch pad for games since it's harder and it suckswith this problem I think it's going to be a simple fix.I clicked on Devices and Printers, then I see the mouse and I click troubleshoot and it doesn't find the problem it says it's working fine. I tried the FN + F9 and it disables the touch pad and I do it again and it enables the touch pad but not the mouse does nothing the my problem.
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Oct 24, 2009
None of the screen savers work when my wireless mouse is plugged into my laptop.
I'm running Windows 7 ver 6.1 build 7600. The previews work and it works when the mouse is unplugged-- any way to fix this problem?
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Jan 12, 2009
i often leave my pc on a couple of hours and turn the monitor off.
it has happened twice now that when i come back my intellimouse optical only operates when i put high pressure on it its also very rogh, dodgy, laggy whatever. one of the more weird glitches Ive seen.
anyone got an idea? it also happens sometimes that my keyboard light (saitek eclipse 2) turns off and on again.
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Feb 24, 2011
xhyz88@126.com
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Jan 1, 2013
I custom built a PC today using an MSI motherboard. I started it up and checked the bios settings but changed nothing as the default settings were fine. I can use the mouse on the msi bios. I then exited bios and installed the OS windows 7. During the install I was unable to use my logitech optical usb mouse however the keyboard was fine.Windows installed successfully but the mouse still wont work.
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Feb 23, 2011
I am presently using a Logitech Trackball mouse. It has a cable and is connected to one of my computer's USB 2 ports. I started using it when my cordless Trackball suddenly "died". It just froze in the middle of my monitor and every attempt to revive it failed. Googling for a solution only led me to see that I wasn't the only one experiencing this tragedy. The Logitech forum is literally full of complains concerning the Trackball.
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Oct 9, 2011
Recently a friend of mine gave me a Microsoft Basic Optical Mouse v2.1 because mine broke and I was in need of another mouse.The first day I used it everything was ok but then Windows 7 started giving Unkown device message and errors.I can fix it but only temporary by plugging out the battery for 15 minutes after boot the pc the mouse will work but if the cable will be moved a bit,I will get unknown device message.
My System Specs
Acer Asprie 5738G
Intel Core 2 Duo T6400
Nvidia GeForce G105M
Windows 7 Ultimate x64
250GB HDD
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Jul 2, 2012
I was surfing on the net with my laptop when suddenly the cursor didnt move. I tried to unplug the mouse's usb and plug to an other usb gate but it still didn't work. Then i tried to plug it in my desktop computer and it worked!!! Any idea what happened to my laptop?
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Jan 24, 2013
I have a Dell XPS 14z which is about 11 months old. I have Windows 7. I am having trouble with left-clicking.I first noticed the problem while working in AutoCAD. I suddenly stopped being able to use my left-click button at all. I hit ctrl+S to save so that I could reboot, hoping the button would resume functioning when I restarted. Strangely left-click immediately started working again. Initially I only had this problem in AutoCAD. The semester ended and I stopped using AutoCAD. I was assuming that there was a problem with that program and planned to reinstall before the next (this) semester of school.Then, I started experiencing left-click problems while browsing the internet, I use Chrome. I do tend to open a lot of tabs at a time when I am running a search, don't know if this is relevant. Left-click sometimes would randomly stop working, sometimes it would just lag - click..... wait.... action long after expected, sometimes it would randomly also start working again. Sometimes when using the left button to drag a scroll bar in chrome it would "stick" (the function would stay on, the button did not appear to be physically stuck and this happens with mouse or touchpad) and moving the cursor away from the scroll bar would navigate the page up and down. The non functional left-click problem would also occur in Windows, when I would say attempt to go into device manager to see what was up.***I should also mention that when the left-click on the touch pad stops working double tapping the touchpad also stops working.***I have tried connecting a wired optical mouse - same issue occurs with the external mouse, though sometimes either the left-click on the mouse or touchpad will work while the other doesn't, both or neither will work playing with the mouse click settings, faster and slower double click - no luck updating the mouse and touchpad drivers - they report that they are up to date rolling back the drivers uninstalling the mouse going back to a restore point before the problem I saw one post which suggested that the display driver caused a similar problem, I have updated my display drivers I saw a post responding to a similar problem but only in internet browser, one reply suggested reregistering the dll for the mouse in IE. I tried this, didn't work - is there a dll which would address my problems?This seems like a hardware issue to me because both the touchpad and external mouse have the same problem? Agree/Disagree? I can do a system recovery or reformat if necessary, just looking for a way to avoid that if possible. I did manage to limp through backing everything up.
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Dec 23, 2009
I tried to type a pound symbol(£), so I pressed shift+3, and got a hash instead of £.
All letter keys work perfectly, as far as I can see, it is only the 2 and 3 keys which dont work.
2 gives me the @ symbol, whilst pressing the @ key gives me ".
3 gives me #, whilst pressing that key gives me , shift pressing the # key gives me |.
What has just happened?
The keyboard is part of a keyboard/mouse set, the Microsoft Wireless Optical Desktop 700 v2, and I am running Win 7 Home Premium x64.
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Jan 15, 2012
I installed a new DVD program and my DVD Rom stopped responding. When I checked he Device Manager It said "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"
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Sep 19, 2012
Lately I have been having an annoying problem with my wireless mouse. For some reason the pointer will lag, and be very sluggish and jumpy. I've had this mouse on this computer for about a year and I've had no problem. Out of nowhere this problem is happening. I've tried re installing drivers with no luck. I tried uninstalling intellipoint and re-installing it, but when I tried I got the BSOD, and then it completely disabled my mouse and keyboard so I had to use wired peripherals to go in to safe mode and do a system restore. Now everything is working again, except my mouse is still jumpy.
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Nov 7, 2012
i'm trying to order something from a website and the cursor want open my cart for me to look at it and finish my order. this is happening in several sites not just one.
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Dec 6, 2009
ht omega striker 7.1 sound card
running optical out and into my amplifier, have tested the amplifier input, and the optical cable. tried the drivers from manufacturers website, a couple sets of vista drivers, no drivers, and tried switching the default optical out back and forth with different drivers in the windows 7 "manage audio devices" screen.
on that screen it shows a sound bar going up and down, as if the pc thinks it is sending sound out of that output,. but nothing. double checked the optical line is coming out of the output on the back of the card, checked volume...out of ideas!
anyone else have this issue? not sure if the drivers are not working properly or just need to try some different vista drivers and squeeze sound out until the windows 7 drivers are working properly.
(should mention this exact setup worked fine 2 days ago, until i installed windows 7)
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Feb 4, 2012
my optical disc drive is not working in my toshiba laptop
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May 5, 2011
I have a USB mouse which works fine when it is plugged in at boot time.
When I then (when Win7 is already up) plug the USB mouse out and 10 seconds later back in again then it is not working any more.
Another USB mouse on another Win7 computer does not have such problems.
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Aug 16, 2011
I have had this problem not being able to turn on the wireless radio for months. I have to get it turned on now. When I press <fn> F5 I can see the wireless radio is off. I see the power on button. When I select the power on button nothing happens. I expect the wireless radio to power on.I have tried fixing the winsock. I have run this MS fix at: How to determine and to recover from Winsock2 corruption in Windows Server 2003, in Windows XP, and in Windows Vista And I have run this bat file
** Start of bat file called renew-ip-reset-winsock.bat
ipconfig /release
pause
ipconfig /renew
[code]...
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Nov 13, 2009
i have a problem with my mouse cursor.... when it is performing something it become busy... right.. and sometimes the mouse cursor will rotate... or the working in background.... it doesnt rotate anymore.. i mean the windows aero scheme.. i am using a windows 7 os... i dnt know what is the problem,.. i alreay have the tuneup utilities 2010.. still no progree.. plls help me resolve my problem
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Jun 13, 2010
I have a Sony Laptop Windows 7 with 3 USB ports one in use with a TV connection and want to add a wireless mouse BUT not using the USB is this possible? if so what is model/make and sources.
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Feb 24, 2011
I have an HP Pavilion Desktop running Windows 7 Ultimate (AMD processor). Started working this morning and my Logitech USB wireless mouse didn't work. Tried it in another computer and it worked fine. Got a message when I plugged in the dongle that said "one of the USB devices attached to this computer malfunctioned and the computer does not recognize it." I talked to both HP and Logitech. I updated the Logitech drivers (Setpoint 6.20), but that didn't help. HP wants me to do a system restore, which I am loathe to do (the last time it totally trashed my computer).
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Jan 9, 2012
I have microsoft wireless notebook optical mouse and it won't work with windows 7
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Aug 20, 2012
I'm using Windows 7 Home Premium.My wireless connection has been working on and off for a while, but now it just refuses to work.The other computers in the wireless network are working just fine, so it must be definitely something in my laptop.I can detect the network just fine, with good signal.It says:
Media State: Enabled
IPv4 Connectivity: No internet access
IPv6 Connectivity: No internet access
Also, in the activity there are Bytes sent and received, but I cannot connect to any webpage either with Chrome of Firefox I'm using McAfee Security Center. I tried turning off the firewall, but it still doesn't work.
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Aug 3, 2011
I usually plug the receiver into a certain USB port on my laptop (HP HDX-18t, Windows 7 Ultimate 64-bit) and the mouse works fine. After a while, from an hour to several hours, the mouse pointer will become jumpy and then become completely unresponsive. When that happens, the power light on the receiver is no longer lit. Then I have to disconnect the receiver and plug it into another USB slot. The mouse will begin to work again, but then the same failure occurs. Then I repeat this over and over, "chasing" the ports until I finally plug the receiver into the first USB port again.
I should also mention that when the failure occurs the first time, if I disconnect the receiver and then plug it back into the same slot, I get a "device not recognized" notification in the system tray. This error never occurs with other ports, only the first. Also, I can immediately connect some other USB device to the port(s) the the receiver failed on and they'll work fine.
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Jul 30, 2012
I have window 7 laptop ie 8 and my wirless mouse is eraseing pages like a blackboard.
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Mar 25, 2009
I'm used to periodic lapses when Windows forgets that I have a Bluetooth mouse & keyboard but today's behaviour was really weird.
Fortunately I keep a wired mouse and keyboard strategically hidden just in case.
I just booted into Windows 7 and noticed on the log-on screen that the mouse was behaving erratically - would judder around the screen rather than glide.
Anyway I uninstalled it once I'd booted up and went to reinstall it. It worked but Windows asked for a restart. This had never ever happened before. It even asked for the WEI to be refreshed! I've checked and I can't see anything different driver-wise. I've gone through the motions of uninstalling/reinstalling mouse and keyboard dozens of times but never had this happen.
Comments anyone?
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Apr 28, 2012
I am thinking of getting a wireless keyboard and mouse, probably a Logitech, and wonder if, when I power off the computer, the mouse and keyboard will also turn off? It seems like a setting in Power Setting should offer the choice to do so.
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Aug 21, 2012
how can I use my logitech wireless mouse without usb plug?
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