Wireless USB Mouse Quit
Feb 24, 2011
I have an HP Pavilion Desktop running Windows 7 Ultimate (AMD processor). Started working this morning and my Logitech USB wireless mouse didn't work. Tried it in another computer and it worked fine. Got a message when I plugged in the dongle that said "one of the USB devices attached to this computer malfunctioned and the computer does not recognize it." I talked to both HP and Logitech. I updated the Logitech drivers (Setpoint 6.20), but that didn't help. HP wants me to do a system restore, which I am loathe to do (the last time it totally trashed my computer).
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Sep 18, 2012
Ive recently built a new machine about a month or two ago and I have been having an issue within the last couple of weeks where when im playing d3 the keyboard and mouse will quit responding. They both still receive power as the lights are on. Then once you restart everything will work and start playing again it could work for 10 seconds or 6 hours before it quits responding and you have to restart again.
So far I have uninstalled and reinstalled the usb controllers, ive updated the motherboard chipset. Ive also tried switching usb ports. I also have this combo hooked up to a kvm switch and when it quits responding I can flip over to the other computer and it will work fine. So that leads me to believe its a software or driver issue but as far as I know ive already reinstalled everything.
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Sep 19, 2012
Lately I have been having an annoying problem with my wireless mouse. For some reason the pointer will lag, and be very sluggish and jumpy. I've had this mouse on this computer for about a year and I've had no problem. Out of nowhere this problem is happening. I've tried re installing drivers with no luck. I tried uninstalling intellipoint and re-installing it, but when I tried I got the BSOD, and then it completely disabled my mouse and keyboard so I had to use wired peripherals to go in to safe mode and do a system restore. Now everything is working again, except my mouse is still jumpy.
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Nov 7, 2012
i'm trying to order something from a website and the cursor want open my cart for me to look at it and finish my order. this is happening in several sites not just one.
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Jun 13, 2010
I have a Sony Laptop Windows 7 with 3 USB ports one in use with a TV connection and want to add a wireless mouse BUT not using the USB is this possible? if so what is model/make and sources.
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May 28, 2011
I do not understand this. I've been buying and returning 'defective' wireless devices for my media center for the last few months. I bought a logitech wireless mouse (v220) a few days ago and it works on my E6410, E6510, Thinkpad T500, NC6230, and custom amd gaming machine.However, on the machine it is intended for use on, it does not work. It seems to work fine (as far as I can tell) in windows. In media center, bridge, firefox, ect... it just doesn't work. You move the mouse, nothing happens, or it moves very spotty.
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Jan 9, 2012
I have microsoft wireless notebook optical mouse and it won't work with windows 7
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Jan 15, 2013
Okay so not to long ago my laptop's touch pad left click stopped working my left click but I didn't care because I used my wireless mouse for games but 1hr ago I restarted my laptop and now my left click works but my wireless mouse doesn't work so now I'm mad since I hate using the touch pad for games since it's harder and it suckswith this problem I think it's going to be a simple fix.I clicked on Devices and Printers, then I see the mouse and I click troubleshoot and it doesn't find the problem it says it's working fine. I tried the FN + F9 and it disables the touch pad and I do it again and it enables the touch pad but not the mouse does nothing the my problem.
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Aug 3, 2011
I usually plug the receiver into a certain USB port on my laptop (HP HDX-18t, Windows 7 Ultimate 64-bit) and the mouse works fine. After a while, from an hour to several hours, the mouse pointer will become jumpy and then become completely unresponsive. When that happens, the power light on the receiver is no longer lit. Then I have to disconnect the receiver and plug it into another USB slot. The mouse will begin to work again, but then the same failure occurs. Then I repeat this over and over, "chasing" the ports until I finally plug the receiver into the first USB port again.
I should also mention that when the failure occurs the first time, if I disconnect the receiver and then plug it back into the same slot, I get a "device not recognized" notification in the system tray. This error never occurs with other ports, only the first. Also, I can immediately connect some other USB device to the port(s) the the receiver failed on and they'll work fine.
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Jul 30, 2012
I have window 7 laptop ie 8 and my wirless mouse is eraseing pages like a blackboard.
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Oct 24, 2009
None of the screen savers work when my wireless mouse is plugged into my laptop.
I'm running Windows 7 ver 6.1 build 7600. The previews work and it works when the mouse is unplugged-- any way to fix this problem?
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Mar 25, 2009
I'm used to periodic lapses when Windows forgets that I have a Bluetooth mouse & keyboard but today's behaviour was really weird.
Fortunately I keep a wired mouse and keyboard strategically hidden just in case.
I just booted into Windows 7 and noticed on the log-on screen that the mouse was behaving erratically - would judder around the screen rather than glide.
Anyway I uninstalled it once I'd booted up and went to reinstall it. It worked but Windows asked for a restart. This had never ever happened before. It even asked for the WEI to be refreshed! I've checked and I can't see anything different driver-wise. I've gone through the motions of uninstalling/reinstalling mouse and keyboard dozens of times but never had this happen.
Comments anyone?
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Oct 6, 2011
Running Win 7 64 bit on a Dell laptop. Previously had an older MS wireless mouse that worked fine. Went to upgrade to IE 9, and the mouse quit working. After repeated tries at un-connecting/re-connecting the USB, restarting computer, all met with failure. The system still does not recognize the device in the USB port. Have tried other ports as well with same result.
Being an older wireless mouse, went and purchased a newer HP optical wireless mouse. No driver included to install (no software at all). Same results in each port tried (3 in total) as the previous mouse. Device not recognized and not installed. Plug and play is on per what I can find in the system. New batteries were tried for both devices. Placing the mouse and receiver in different distances between while hitting the 'connect' buttons did no change.
Verified the new mouse is on the compatibility list for Win 7 64bit. Tried running the troubleshooter but it takes me continuously to the device page telling me the device is not recognized and not installed. Tried a system restore to yesterday, before I did the IE 9 upgrade/install (via online). Noticed System Restore said 2 windows updates were done at the time I did the IE upgrade. Completed system restore - no change for either mouse after trying all the above again, with system restarts as well.
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Apr 28, 2012
I am thinking of getting a wireless keyboard and mouse, probably a Logitech, and wonder if, when I power off the computer, the mouse and keyboard will also turn off? It seems like a setting in Power Setting should offer the choice to do so.
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Aug 21, 2012
how can I use my logitech wireless mouse without usb plug?
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Mar 1, 2011
I rebooted my machine the other night and when it came back on, my Logitech EX 100 mouse and keyboard were non-functional.
They (the keyboard, at least) work in bios, when the adapter is plugged into my laptop, both devices work flawlessly, just on my main machine, it's a no-go. This is maddening.
I downloaded the newest Setpoint version from Logitech to no avail, I've disabled and uninstalled all of these usb devices in my device manager, and tried the adapter in every usb port (there are 12) on my motherboard. All other usb devices work fine.
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Dec 15, 2012
Why does my wireless mouse freeze up occasionally?
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Jan 4, 2013
After installed Window 7 on my PC, my wireless MS model 1058 start lagging. I have changed batteries on both without any improvement.
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Oct 25, 2011
I have recently build a new system , windows 7 ultimate x64 and purchased a microsoft natural ergonomic desktop 7000 keyboard and mouse to use with it , I started it up yesterday for the first time , installed windows useing a wired key/mouse , upon completion shut down and restarted with the USB reciver in place , both worked fine , I then shut down and moved the PC into my office where it was to be used , fired it up , didn't work , tried instaling the drivers no joy , reseting , change batteries , no luck (strange thing though when i install the batteries the battery light glows for a few seconds then fades out , that is on both the mouse and keyboard )I then did a reinstall of windows 7 downloaded & installed the latest x64 drivers but nothing , I have tried it on my other PC (WINDOWS XP SP3) Nothing , i also took the pc back to the other room thinking there may have been interferance from the router etc , but the same nothing .
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Aug 27, 2011
I have a custon ASUS m48A89GTD MOBO runnin windows 7, and a apple wireless keyboard and magic mouse with a cheap generic USB bluetooth dongle, which runs on a "broadcom 2.0 + USB dongle driver" .The keyboard and mouse pair with no problem, i can restart the pc and re-pair the devices perfectly.However, if i manually remove the dongle and reconnect it, all pairing info is lost and have to re-pair,
While the pc is shut down, the dongle remains lit with a "standby" power supply, If i remove the dongle and reconnect it, even if the pc is off, the problem repeats itself.same goes if i disconnect the pc from the wall outlet.Apparently the dongle has to remain "powered" for it to remember all the pairing and devices info.this is quite annoying, because i have to whip out my wired keyboard to re-pair every time this happens.
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Oct 14, 2012
I have recently bought a MS Wireless Mouse 5000, and the scroll wheel seems to be a bit flakey. It does not happen all the time, and seems to be worse in some applications (for instance, Safari), than others.
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Aug 22, 2010
I've just gotten done backing up all the data I want backed up, uninstalled iTunes and all of it's components, ran Windows 7 advisor and am ready to proceed with the custom install but I just wanted to make sure that I would be ok using my existing wireless mouse and keyboard during the install. I have a Logitech S510 keyboard and a Logitech LX8 mouse....would I be alright to begin the installation process with these or should I connect hardwired versions instead
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Mar 23, 2012
Can you tell me the best wireless mouse and keyboard to use with WoW?
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Jul 13, 2011
Any idea what is causing movement of my wireless mouse to automatically minimize open windows? How can I disable this effect?
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Sep 2, 2012
I have read many threads on this, but I cant seem to get my laptop to wake using the wireless kboard/mouse. I have a HP pavilion dv4 with windows 7 x32, and a logitech LX710 Kboard/mouse. I am beginning to think that I will not be able to wake on this laptopAllow this device to turn on computer is greyed out in device manager. I have accessed the bios, but did not see anything that looked like it pertained to this issue. I am far from a computer expert
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Aug 2, 2011
I have a Microsoft Wireless Mouse 4000 that I frequently carry around. I would like to try using it to play games, but it has serious issues. Outside of a game, the mouse works perfectly fine. In game, the mouse jerks around and stutters, making it utterly impossible to use. It does not occur with any wired USB mouses.
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Jul 13, 2012
Can't believe what you read nowadays anymore. I bought a Microsoft Wireless Mobile Mouse 4000 to replace an ailing optical laser mouse that's on its last legs, and on the package it said that one "AA" battery would last for one entire year without replacing. What it meant was, it would have took until the next spring before it's time to replace the battery.Apparently, the mouse doesn't think like that, it appears, and when I was looking down at it, there was a red warning light indicating that the single battery had already been exhausted from use. Between surfing the web and playing some Team Fortress 2 now and then this is more than just a "mobile" mouse.
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Aug 22, 2012
I have the Microsoft wireless desktop 6000.
When I leave my computer on for a bit and walk away, the screen will turn off by itself (this is not standby!!!) and sometimes, the keyboard or mouse seems to have lost its connection to the computer, and will not respond to anything, I have to hit the reset button.
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May 22, 2011
I need help to undertand if is possibile resolve this possible issue.I have an ACER Revo 3610r,Atom 530 processor, I'm using it with a wireless Enermax Aurora micro keyboard (with trackball included).I would use RDP from my work pc Unfortunately after I've taken the control from my work pc I'm not able to use the wireless keyboard on the host (Acer revo ) so I've to restart with the shutdown /R command.
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Jun 29, 2011
Lost the CD to my wireless HP 2.4GHz Optical Mobile Mouse. Can i install it to my laptop some other way?
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Jan 5, 2013
I have lost my usb dongle of wireless mouse and keyboard.
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