Unexpected Shutdown And Then Restart, Upon Mouse Scrolling
Sep 19, 2012
I'm in the process of scrolling the page using mouse wheel (either browser, or microsoft word document, etc) the screen blinks for a fraction of second, and the whole system shuts down as if somebody pulled the plug out, and then immediately restarts showing dialogue of whether I want to start windows normally or in the safe mode.
I have looked in the event logs but the only thing it tells me there is that there was an unexpected shutdown. The same in that reliability place.
how I would diagnose it? I cannot replicate it at will, as it only happens occasionally when scrolling, at other times scrolling is fine and does not produce this result. The system is Windows 7 enterprise 64bit, the mouse is Microsoft bluetrack technology
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May 6, 2012
I want to instal horizontal scrolling of mouse pad
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Feb 26, 2012
When I depress my mouse wheel in Thunderbird, and MS Excel a small circle with arrows appears and than just moving the mouse causes the screen to scroll. I find that irritating and would like to know how to disable that feature.
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5 CPU M 430 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3894 Mb
Graphics Card: Intel(R) Graphics Media Accelerator HD, 1723 Mb
Hard Drives: C: Total - 463135 MB, Free - 353517 MB; D: Total - 13499 MB, Free - 2244 MB; E: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3658
Antivirus: Microsoft Security Essentials, Updated and Enabled
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Oct 1, 2012
Is there any way to turn off scrolling with a laptop mouse? I have a new laptop and the dang scrolling is really irritating. It's WAY to sensitive, and the scroll area is not all the way to the side like my laptop was. Every time I touch this mouse pad I end up scrolling halfway down the page.
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Aug 9, 2012
I have the RAPTOR-GAMING LM2 mouse. I have a problem scrolling with the mouse wheel in any program. Scrolling fast works fine but when i scroll down one notch on the wheel sometimes it randomly scrolls up one notch. This mouse is less than a month old.
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Jan 26, 2013
my computer suddenly says monitor going to sleep and shuts down when playing games
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Oct 14, 2012
I have recently bought a MS Wireless Mouse 5000, and the scroll wheel seems to be a bit flakey. It does not happen all the time, and seems to be worse in some applications (for instance, Safari), than others.
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Mar 29, 2011
Shut down unexpectedlyFiles that help describe the problem:032811-1683201.dmpsysdata.xmlWERInternalMetadata.xml
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Jun 23, 2012
I would use the pc and sometimes it would randomly shutdown unexpectedly then the pc would turn back on.This issue happens randomly and not often but randomly it would occur.
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Jul 10, 2012
Today i am surfing internet and suddenly a screen comes (i couldn't read it because it was for just 2 or 3 sec) and then windows restart in safe mode.This has happened to For 3 times in 2 days attaching the files.
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Jul 2, 2012
I got BCCode 124 with Stop blue-screen 20-30 min after start the computer.Since this is a new computer, the drives should be up-to-date?
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Dec 9, 2011
I have a laptop, running Win 7, that has worked fine for well over a year. All of a sudden, it won't run for more than about 10 minutes before it randomly shuts down and restarts. Here's the error log that popped up last time it did this:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033
[code]....
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Aug 13, 2012
Whenever I start to play any game (even the needless ones) everything is all right. After some time (usually 10-30 min.) my computer shutdown I mean, screen is completely blank, but main brain is still working. What the heck is wrong with it?
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Aug 29, 2012
I have windows 7 home premium dell latitude d630 2 days ago i turned on my computer to this message. ive tried many fixes on my own and still nothing. computer shop wont touch it weird!?
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Nov 25, 2012
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) CPU P6100 @ 2.00GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 3758 Mb
Graphics Card: Intel(R) HD Graphics, 1751 Mb
Hard Drives: C: Total - 294674 MB, Free - 200714 MB;
Motherboard: Sony Corporation, VAIO, N/A, N/A
Antivirus: avast! Antivirus, Updated and Enabled
This never happened before. I just had Google Chrome (5 tabs) and Microsoft Office running before this happened. Sometimes the computer freezes, but I'm getting some new RAM in soon.
Well here are the details:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033
[code]....
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Dec 1, 2012
my computer says unexpected shutdown after rebooting...the problem occurs only after the opening interval of 3-4 hrs otherwise once OS runs there is no problem in restart or any other system operation.
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May 29, 2011
my computer keeps shutting down randomly and when i turn it back on this is the message i get:Windows has recovered from an unexpected shutdown Windows can check online for a solution to the problem the next time you go online.
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.768.3
Locale ID:1033
[code].....
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Jul 25, 2011
I'm using Windows 7 Home Premium with Service Pack 1 with 4 gig RAM and 64 bit system. When I restart my computer, it tends to take it around 5 to 10 minutes to actually shut down. It sits at the screen saying shutting down, and eventually does but when it starts up, it also tends to take a bit longer than normal and then windows browser gives me an error and restarts itself and then tells me that there was an unexpected shutdown. I've tried glancing for issues to no avail. I've also noticed that sometimes my USB ports stop recognizing devices but usually comes back upon restart. I've tried updating drivers but everything seems to be up to date from what I've seen. I use McAfee antivirus software which hasn't picked up any viruses as well.
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Dec 5, 2011
I have a hp pavilion dv4 laptop, some times when I leave it for a long time,an unexpected shutdown accures .I dont know whats the problem and how could I solve thatdetailes are here[CODE]
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May 14, 2009
I am having this problem every time that I start flashget to download files over the night.Every morning I wake up there is unexpected shutdown.I noticed when I am using flashget for a long time the memory usage going up and up and I think when it goes to 4GB there is a system shutdown.
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Aug 31, 2010
Windows 7 32 bit in leptop HP Pavilion dv6000 after clean install- Windows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
[Code].....
Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline: C:Windowssystem32en-USerofflps.txt
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Apr 3, 2011
I am having this problem many times when I'm trying to connect to my vpn account the bluescreen appears and after reboot i have this message
my last dump file: Attachment 147182 all of my dump files: Attachment 147181
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Aug 22, 2011
I'm hoping someone could give me some pointers on how to go about investigating my PC switching itself off after approximately 10 minutes of inactivity (not sleeping, as Windows is configured to do after 30 mins). The PC is used as a media centre with xbmc running as the frontend.If I leave the computer unattended whilst in XBMC. the computer will switch off after approximately 10 mins. I haven't (yet) checked if it happens outside of XBMC, though I suspect it will.The eventviewer shows: The previous system shutdown at <time> on <date> was unexpected.But nothing else of significance.The reason I'm convinced this is software related is because the shutdown always occurs around about 10 mins after leaving the PC alone, with no input. I havent timed it precisely, but will do so when I next get a chance.If I am using the PC in any way, or watching a film, it does *not* shutdown. There are no errors apart from that in the eventviewer log - i.e. no boot menu when you power back on to recommend safe mode, no message on starting windows to say it shutdown unexpectedly. I havent actually observed the shutdown myself yet, so Im not sure if there is a bluescreen or not.
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Feb 22, 2012
I have been receiving the "windows has recovered from an unexpected shutdown" message and upon clicking the details I receive this information.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF880059C1BE4
BCP3: FFFFF880063E97F0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that describe the problem:
C:WindowsMinidump22012-42167-01.dmp
C:UserspyeeAppDataLocalTempWER-129523839-0.sysdata.xml
I am not sure if this is linked to my attempt to restrict my computers ability to sleep and/or hibernate while I am backing up my ipod to a network drive. (When it sleeps it stops the process).
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Mar 28, 2012
I have a pc with following spec:
Windows Home 7 64 bit
Packard Bell ixtreme M5722
Intel(R)Core(TM)2 Quad CPU
RAM 6GB
160GB HD
It is a factory refurb ex-demo which came with windows 7 installed.I originally got the machine in January with a 1TB HD plus NVidia GeForce graphics card.Using with USB wired mouse, wireless keyboard.All was well for 10 days or so until it started having unexpected shutdowns.These increased to become full BSOD, occurring once or 2x daily.These events sometimes occur without warning although sometimes the mouse/keyboard goes sticky for up to an hour before problems occur.The machine has been back to supplier where it failed to display any problems.I have tried it without graphics card, tried disconnecting speakers, using with/without surge protected adaptors, tried different mouse/keyboard (wired and wireless).
Finally I tried my 1TB HD in another PC (same model as mine).Complete lockup of keyboard/ mouse.Reinstalled on 160GB HD (all that was available to test) in the alternative PC, refused to work with wireless keyboard and mouse, ran fine for a week with USB wired devices. Swapped back to my original PC keeping 160GB HD, ran 2 days ok, now back to same BSOD message.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
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Mar 30, 2012
Asus Barebones -PUNDIT6-M4A3000E AM3 RS780 SYSTREQUIRES UK POWER PLUG L740606 IN2 99.00 198.00 SAthlon II X4 640 - 3.0 Ghz AM3 CPU, Retail Packaged 2 75.00 150.00
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May 20, 2012
The Error Message is given below:[CODE]
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Jul 3, 2012
I have just built a PC in the aim of using it as a Home Theather. I have a Media Center remote control and TV card, when I use the remote to put the computer to sleep it seems to work fine However when I use the remote to wake the PC, I get a reboot and unexpected shutdown message. This is also the case when I use the Start -> Shut down options -> sleep or hibernate. I have tried using microsoft debugger and the message I have been seeing is that, AverBas.sys does not have a timestamp and that its symbols can not be loaded. I got this far on my own but I have no idea what to do from here! I have attached the required zip file.
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Aug 28, 2012
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.1.7601.2.1.0.256.1
[Code]....
Read our privacy statement online: Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, read our privacy statement offline: C:Windowssystem32en-USerofflps.txt
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Oct 19, 2012
How do I fix this problem on my Windows 7 desktop computer? this is what's been happening since last weekend! and I've only had my computer since the summer of 2011?
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Mar 26, 2012
Three days ago I found the computer safe mode with the message: Windows has recovered from an unexpected shutdown...and so on...Computer then would boot normally, but after a few minutes the monitor would go black. After shutting down with the button, the boot sequence would read Windows did not shut down normally...From there I got it to boot normally a couple of times, but after a few minutes a single mouse-click on something would kill the monitor again...eventually it would only boot into safe mode -- by itself. The graphics deteriorated to a more pixelated fuzzy mess, and suddenly even before the OS started it was low resolution I upgraded the driver to the latest (clean install) and last night things seemed fine. I left it on all night and this morning everything was fine and it worked great...for a few minutes. System Restore didn't help (grasping at straws here) but in Safe Mode With Networking everything seems just as it should (for safe mode, that is...). I am going to try to reset the card but I'm wondering if I'm correct in thinking it's probably the graphics card?
Windows 7 Ultimate on an older 2 core Dell
Details of Error:
Problem signature:
Problem Event Name:BlueScreen
[code]....
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