MS Bluetooth Notebook Mouse 5000 Not Working?
Nov 1, 2010
I've had a Microsoft Bluetooth Notebook Mouse 5000 for a short time, and had no problems initially in setting it up with my Acer Aspire 5740G notebook. Recently the mouse stopped working, however it is still showing up in the list of devices. Right-clicking on the mouse's icon does not show a remove or delete menu item, so I can't attempt to re-add the mouse as a new Bluetooth device.Other Bluetooth devices still work with the notebook, and the mouse still works with my PS3, so I don't think it's a hardware problem.How can I remove the device from the list of devices, so I can try to add it again? Or is there some other way I can try to get the mouse working again?
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Sep 26, 2011
I have an HP MobileWorkstation Elitebook 8440w with Windows 7 Enterprise 64-bit OS and I'm unable to add this mouse as a Bluetooth Device.I was able to add the device to my old HP Elitebook 8530w with Windows Vista and it worked most of the time, but then it stopped working when the OS was updated to Windows 7 Enterprise 64-bit. I don't have administrative permission on the 8530w to remove the device to attempt adding it again to see if that helps. Also, I can't change the Bluetooth settings on that machine to rule out that as the problem due to the same lack of permission.Rather than go back to my administrator to change the settings on the old 8530w and waste time trying to see if the mouse connects with it, I'd rather get my mouse to connect to my current 8440w laptop for which I can change the Bluetooth settings.
I tried to get the sys admins at work to fix this mouse problem, but they couldn't do it with the limited time they had to spare, especially since I have the option of using a USB mouse they provided. The problem is that I spent $50 on this mouse and it worked before the Windows 7 install on the 8530w and never worked on the 8440w. I've tried everything suggested in other forum threads on this issue: Turned mouse on using the power switch on the bottom and getting a steady green light Held down the button on the bottom to make mouse discoverable with flashing red and green light Fresh batteries (removed and replaced fresh batteries and attempted connection again) Edited all device settings as recommended in Microsoft documentation:Bluetooth Settings > Options (the following are checked on)DiscoveryAllow Bluetooth devices to find this computer ConnectionsAllow Bluetooth devices to connect to this computer Alert me when a new Bluetooth device wants to connect Show the Bluetooth icon in the notification area Bluetooth Settings >HardwareHP Integrated Module with Bluetooth 2.1 Wireless Technology"This device is working properly" Microsoft Bluetooth Enumerator"This device is working properly" Bluetooth Service PropertiesStartup Type: Automatic Service status: Started Log on as: Local System account Double-checked the device drivers to make sure they are up-to-date After all that, the "Add a device" tool just spins forever without discovering the mouse. Is my $50 mouse useless with Windows 7, or am I missing something?
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Nov 23, 2011
I just bought a Microsoft Bluetooth Notebook Mouse 5000 and it works fine when connected but it disconnects when my computer is idle. Once disconnected it is not recognized again when I start using my computer again. To get my computer to connect to it again I either have to restart or delete the drivers and reconnect the mouse. Is there a way to change the bluetooth settings so that it doesn't "sleep" after a period of time? I dont know if that is the problem but I cant think of anything else. I'm using the mouse on my desktop outlined in my system specs.
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Jul 6, 2011
My microsoft 5000 Bluetooth mouse suddenly stopped working with my Dell precision m4500 laptop after nearly a year of working fine. The batteries are new, I tried re-pairing it with the laptop, but it won't discover it when I try to add new device (the mouse is ready to pair). My microsoft bluetooth keyboard still works fine, and I tried pairing the mouse with my macbook, and that works fine.
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May 11, 2012
My Microsoft 5000 Bluetooth mouse suddenly stopped working with my Dell precision m4500 laptop after nearly a year of working fine.The batteries are new, I tried re-pairing it with the laptop, but it won't discover it when I try to add new device (the mouse is ready to pair). My Microsoft Bluetooth keyboard still works fine, and I tried pairing the mouse with my macbook, and that works fine.
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May 28, 2011
I have been using a HP DV3 Pavillion Note Book for last year and a half, which has bluetooth connectivity. It runs on Windows7 Home Premium OS. For the last several months, my note book cannot connect to any other bluetooth device in its vicinity, nor other devices can connect to it. Even in the notification area bluetooth icon no longer appears. It is as if bluetooth software has simply disappeared. HP Wireless assistant shows that bluetooth has been disabled. The wireless assistant screen does not show any button to enable it. What could be the problem?
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Apr 18, 2012
my blutooth is not working
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May 10, 2012
I added a laser mouse to pc and it worked fine now all of a sudden its crashed and my pc cant connect to it yet the mouse does connect to other pcs tried in a shop. Blue tooth settings is not coming up when i click on it either. Drivers are saying all is ok.
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Nov 14, 2011
I reformatted my computer recently and ever since my Dell BT Travel Mouse is not working. Bluetooth is turned on in the BIOS, and I used driver genius to get all of the drivers needed. It is connecting to the mouse and I can see it in the Devices. That being said I can't actually move the cursor with the mouse.
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Oct 14, 2012
I have recently bought a MS Wireless Mouse 5000, and the scroll wheel seems to be a bit flakey. It does not happen all the time, and seems to be worse in some applications (for instance, Safari), than others.
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Sep 21, 2011
have just had to deal with 2 lappies of mine getting the Blue Screen, now neither one will work, so here I am with a "new" hard drive with Windows 7 32 bit and I'm wanting to throw it through the window in front of me.I am using an IOGear Bluetooth adapter and I keep getting the message that a device wants to connect "click here to allow" so I do, now they want a pairing code. Does anyone here know if there is such a beast that will work so I can get on with solving the REST OF MY WINDOWS 7/STARTING OVER problems, of which there are numerous ones.ould be so very grateful if I could just get off of this lappie keyboard, which is extremely uncomfortable, not user friendly and I won't last much longer with it
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Oct 29, 2011
How to download bluetooth for hp g42 notebook pc
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Nov 15, 2011
I can only seem to find ones that are for Ipads and such. Anybody able to direct me to some that can be used to pair with a laptop? I already have a bluetooth mouse, i just need a keyboard.
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Jul 15, 2012
I cant install my bluetooth driver to my HP notebook I connected my phone with bluetooth on but it is still saying I have to connect my bluetooth divice.
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Nov 25, 2011
Well first of all i have a dell Vostro 3400 with Windows 7 Pro 32 bit. The problem is that i have had Bluetooth since always and worked perfectly, but yesterday I tried using it after sometime to conect my cellphone and i couldn't, i went to see inside the bluetooth what the problem was and the program just don't start. Its weird the bluetooth doesn't appear on the device manager at all, so i thought that maybe the driver got somehow uninstalled or it needed to reinstall, so i downloaded it and tried to reinstall it and an error came out claiming that i do not have a Bluetooth device and i couldnt install it. Also i think its important to point that the Bluetooth light above the keyboard is on.
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Sep 18, 2012
where can i download the bluetooth driver for my Hp notebook with intel i5 processor?
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Dec 24, 2011
My computer is supposed to have built-in Bluetooth. The Asus website has a driver update for Windows 7 64-bit, but when I try to install it I get a message that no Bluetooth device was detected.
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May 31, 2012
cannot download bluetooth driver for Asus U36J notebook
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May 5, 2011
I have a USB mouse which works fine when it is plugged in at boot time.
When I then (when Win7 is already up) plug the USB mouse out and 10 seconds later back in again then it is not working any more.
Another USB mouse on another Win7 computer does not have such problems.
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Mar 16, 2010
in past I did have this problem with Windows 7, and now that I came back (was on XP Sp3), they annoying me again.I have a DELL Vostro 1510. Sometimes, after I turn on the computer and it loads my desktop, the keyboard doesn't work. The weird thing is that the media keys are working fine all the time, however all the letters, caps lock, num lock, F1-F12... well, every single key simply doesn't respond.So I go and check it on the "device manager", and it shows I have a keyboard installed. I scan for hardware changes... and no changes detected... The driver is there, the hardware is perfect (I never had these issues while on XP, and I was with 7 on past, did have these problems, then did migrate to XP, and now back to 7 and having it again).
I know how to solve it... I simply need to go to the device manager, click on uninstall and then "scan hardware for changes" and it comes back to life. If that doesn't work, just need to reboot and Windows 7 install the driver for me (after uninstalling it, of course).The annoying thing is that I don't want to do those steps... I want it to keep always working... And this is just not normal, so for sure there is some cause.DELL doesn't offer drivers for notebook keyboard on their website, at least not for my model, because it's simply a default one... So the default driver should handle it.
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Feb 19, 2012
My wife's Samsung notepad keyboard and touchpad have stopped working. The odd thing is that the keyboard does work at startup - I can press F4, arrows, Enter, etc to start up in safe mode, but still the keyboard and touchpad do not work as soon as we get to the login screen. I have tried system restore, unplugging the cord and battery. At the moment I can get it to work using a USB mouse and the on-screen keyboard
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Jan 15, 2013
This morning I was using my mum's notebook when several keys stopped working (O, W, R, T, U, ', C, V & BACKSPACE).Although some keys work, they also jam when not being pressed (D & N). I have to hit another key to stop it and when I've not clicked a text box it makes the mouse freeze. I tried restarting and a Windows Diagnostic Memory Test was presented as an option upon start-up which I did, nothing was detected. Device manager shows the driver is working.I am currently using On-Screen Keyboard.
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Apr 25, 2011
my keyboard will not work,have ended up using the on screen keyboard and takes forever to type.any ideas what i can do to repair it
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Jul 11, 2012
I reload my system from home premium to ultimate and my webcam ain't working back since.
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Dec 27, 2009
I have a Microsoft Intellimouse Bluetooth connected to an usb bluetooth dongle using win 7 drivers.
Mouse works perfect för 30-60 minutes but then starts to lag out and move very erratic. After a reboot the mouse is back in perfect shape. Its not a signal issue since its always perfect right after reboot and signal strenght is displayed as strong.
Once starting to lag it wont go back until reboot. Any ideas?
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Feb 4, 2009
Have XFX 680i MB, P4-3.0 processor, 500 gig HD, 8 gig RAM, Gforce 8600 video card. Installed windows 7 and it is very awsome and have found it very easy to use. Only problem found is I have a Rocketfish keyboard and mouse Blustooth and seems to loose conectivity often, have to delete and search for the blooth items. Other than that Windows 7 seems to be a very good operating system and look forward to the release.
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Oct 30, 2011
My touchpad (built into the notebook) works fine on the login screen. As soon as I hit the login button it stops totally. Buttons and touchpad. Also my screensaver works before login (on login screen) but once logged in it won't auto start but will start under 'preview'. Windows 7 home premium 64.
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Nov 4, 2012
I have this Samsung Notebook and after using it for certain time, the PC crashed giving DOS sounds. When I started the PC again, I was at the boot screen asking me to choose the OS. Although my keyboard didn't worked. Now my PC is somewhat a brick. How can I solve this issue? What's the best way to restart the keyboard?
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Sep 4, 2011
i have a acer emachine E627 notebook and both its usb ports have stopped working. Can they be repaired/replaced and what cost approximately.
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Nov 24, 2012
My Logitech bluetooth mouse keeps losing connection or just won't work with my laptop. I have tried disabling the powersave option, I have used the logitech combi to reset the mouse, I have bought a new mouse, changed batteries, reinstalled windows, drivers, setpoint etc but the problem persists I also tried using this mouse on Linux, no problems there My laptop is a VAIO with a broadcom bluetooth adapter.
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Jan 2, 2010
I recently bought a new laptop (ASUS K70IC) that has no Bluetooth (BT). I also bought a Bluetooth mouse with it, Genius 905BT and an USB Bluetooth dongle, I thought that would work. But it doesn't. Other Bluetooth devices show up when I search for them, but the mouse doesn't. I tried that in XP SP3 too (desktop PC) but it doesnt show up there either.So my questions are:
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