Microsoft Bluetooth Notebook Mouse 5000 Disconnects When Idle?
Nov 23, 2011
I just bought a Microsoft Bluetooth Notebook Mouse 5000 and it works fine when connected but it disconnects when my computer is idle. Once disconnected it is not recognized again when I start using my computer again. To get my computer to connect to it again I either have to restart or delete the drivers and reconnect the mouse. Is there a way to change the bluetooth settings so that it doesn't "sleep" after a period of time? I dont know if that is the problem but I cant think of anything else. I'm using the mouse on my desktop outlined in my system specs.
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Nov 1, 2010
I've had a Microsoft Bluetooth Notebook Mouse 5000 for a short time, and had no problems initially in setting it up with my Acer Aspire 5740G notebook. Recently the mouse stopped working, however it is still showing up in the list of devices. Right-clicking on the mouse's icon does not show a remove or delete menu item, so I can't attempt to re-add the mouse as a new Bluetooth device.Other Bluetooth devices still work with the notebook, and the mouse still works with my PS3, so I don't think it's a hardware problem.How can I remove the device from the list of devices, so I can try to add it again? Or is there some other way I can try to get the mouse working again?
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Sep 26, 2011
I have an HP MobileWorkstation Elitebook 8440w with Windows 7 Enterprise 64-bit OS and I'm unable to add this mouse as a Bluetooth Device.I was able to add the device to my old HP Elitebook 8530w with Windows Vista and it worked most of the time, but then it stopped working when the OS was updated to Windows 7 Enterprise 64-bit. I don't have administrative permission on the 8530w to remove the device to attempt adding it again to see if that helps. Also, I can't change the Bluetooth settings on that machine to rule out that as the problem due to the same lack of permission.Rather than go back to my administrator to change the settings on the old 8530w and waste time trying to see if the mouse connects with it, I'd rather get my mouse to connect to my current 8440w laptop for which I can change the Bluetooth settings.
I tried to get the sys admins at work to fix this mouse problem, but they couldn't do it with the limited time they had to spare, especially since I have the option of using a USB mouse they provided. The problem is that I spent $50 on this mouse and it worked before the Windows 7 install on the 8530w and never worked on the 8440w. I've tried everything suggested in other forum threads on this issue: Turned mouse on using the power switch on the bottom and getting a steady green light Held down the button on the bottom to make mouse discoverable with flashing red and green light Fresh batteries (removed and replaced fresh batteries and attempted connection again) Edited all device settings as recommended in Microsoft documentation:Bluetooth Settings > Options (the following are checked on)DiscoveryAllow Bluetooth devices to find this computer ConnectionsAllow Bluetooth devices to connect to this computer Alert me when a new Bluetooth device wants to connect Show the Bluetooth icon in the notification area Bluetooth Settings >HardwareHP Integrated Module with Bluetooth 2.1 Wireless Technology"This device is working properly" Microsoft Bluetooth Enumerator"This device is working properly" Bluetooth Service PropertiesStartup Type: Automatic Service status: Started Log on as: Local System account Double-checked the device drivers to make sure they are up-to-date After all that, the "Add a device" tool just spins forever without discovering the mouse. Is my $50 mouse useless with Windows 7, or am I missing something?
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Jul 6, 2011
My microsoft 5000 Bluetooth mouse suddenly stopped working with my Dell precision m4500 laptop after nearly a year of working fine. The batteries are new, I tried re-pairing it with the laptop, but it won't discover it when I try to add new device (the mouse is ready to pair). My microsoft bluetooth keyboard still works fine, and I tried pairing the mouse with my macbook, and that works fine.
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May 11, 2012
My Microsoft 5000 Bluetooth mouse suddenly stopped working with my Dell precision m4500 laptop after nearly a year of working fine.The batteries are new, I tried re-pairing it with the laptop, but it won't discover it when I try to add new device (the mouse is ready to pair). My Microsoft Bluetooth keyboard still works fine, and I tried pairing the mouse with my macbook, and that works fine.
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Oct 14, 2012
I have recently bought a MS Wireless Mouse 5000, and the scroll wheel seems to be a bit flakey. It does not happen all the time, and seems to be worse in some applications (for instance, Safari), than others.
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Jan 10, 2013
All of the sudden , I have no volume control whatsoever on my Microsoft Wireless Comfort 5000 Keyboard I am using Intellipoint 8.2?
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Sep 21, 2011
have just had to deal with 2 lappies of mine getting the Blue Screen, now neither one will work, so here I am with a "new" hard drive with Windows 7 32 bit and I'm wanting to throw it through the window in front of me.I am using an IOGear Bluetooth adapter and I keep getting the message that a device wants to connect "click here to allow" so I do, now they want a pairing code. Does anyone here know if there is such a beast that will work so I can get on with solving the REST OF MY WINDOWS 7/STARTING OVER problems, of which there are numerous ones.ould be so very grateful if I could just get off of this lappie keyboard, which is extremely uncomfortable, not user friendly and I won't last much longer with it
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Oct 9, 2011
Every time while I am in the desktop my mouse randomly disconnects and thanreconnects.It freezes and making usb sound.
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Dec 9, 2011
I've been running Windows 7 64x Pro for quite awhile (never had an issue) and recently my mouse will randomly disconnect and reconnect. It happens in a split second, basically windows makes that USB disconnect/reconnect sound. A couple times both my mouse and keyboard froze although the PC itself was not frozen. Additionally, all the lights on the mouse and keyboard were still on when that happened. I notice it mostly happens during gaming (fallout new vegas, mass effect 2 for example) although it does happen when I'm just on my desktop web browsing. The keyboard has only froze 1 time, the rest have just been issues with the mouse.
Here are my specs:
Windows 7 64x (6.1 build 7601)
RAM 8192MB RAM
DirectX 11
Intel Core i7-2600 @ 3.4GHz
ASUS P8Z 68-V LE (Bios v0803)
nVidia GeForce 460 (285.62)
Corsair HX 750
mouse: Logitech mx518
As I'm typing this all my temps look fine (CPU: 34c, Mobo 28c). I read several posts that it could be something with Windows 7 saving power, but I've essentially turned off everything that would cause any sort of power shortage to my USB's or PCI buses so I'm out of ideas. I can't figure out whether its a Windows issue, Nvidia, my mouse is just dying (which I don't think it is considering the keyboard froze as well), my motherboard is bad (hope not since I just upgraded in july!)? OH also, I was having the issue, and did a complete reformat and it still occurs, although that doesn't rule out W7 if its a software bug.
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Feb 26, 2012
Just got windows 7 on my computer. Was running windows xp before. Ive been using the mouse i am now for over a year with no problems. Now since i went to windows 7, it often stutters when doing anything on my computer. The stutters usually are about a second long and are completely random. I could be playing a game, browsing the web, or anything else and it will stutter. When it does stutter, i do hear the "bu-dum" sound as if it was being disconnected/reconnected instantly. Sometimes the stutters dont happen for an hour, sometimes i get 5 within 15 seconds. I've tried installing drivers and what not.
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Sep 19, 2012
Lately I have been having an annoying problem with my wireless mouse. For some reason the pointer will lag, and be very sluggish and jumpy. I've had this mouse on this computer for about a year and I've had no problem. Out of nowhere this problem is happening. I've tried re installing drivers with no luck. I tried uninstalling intellipoint and re-installing it, but when I tried I got the BSOD, and then it completely disabled my mouse and keyboard so I had to use wired peripherals to go in to safe mode and do a system restore. Now everything is working again, except my mouse is still jumpy.
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Jul 4, 2012
Ok I am sitting here watching taskmanager, winword.exe is hovering between 10-11% cpu usage (with it now in background idle) and 20% or more when I do activity in a winword window.This seems abnormal a word processor needs so much cpu power even when just sitting idle, to give you an idea 10% on my current cpu would probably equate to about 80% on my laptop's celeron which is absurb for a word processor.I currently have 10 documents open, it seems to use about 1% per document, all documents are text only and average 1 page long.
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May 23, 2011
I have a laptop Dell XPS M1530 with Windows 7 on it (32 bit). It has 2 GB of ram, dual core, nvidia 8600m gt video card, 15'6� monitor. The problem is if my CPU is (are) idle I start noticing some sort of lag in mouse movement and window moving/resizing is really jerky. It feels like fps drops way below than it is with a busy CPU. It happens either with Aero or without it. I've tried several different nvidia drivers (270, 260, 195, etc) and neither fixed the problem. Also installed the newest chipset drivers. It just starts lagging when my laptop is idle (I use 270 version drivers (proprietary) no matter what I do; on Linux such problem does not occur?
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May 23, 2011
I didn't now where to write this so I'll go here. First of all, I'm quite an advanced user but when it comes to Windows maintenance. so my problem is quite weird. I have a laptop Dell XPS M1530 with Windows 7 on it (32 bit). It has 2 GB of ram, dual core, nvidia 8600m gt video card, 15'6� monitor. The problem is if my CPU is (are) idle I start noticing some sort of lag in mouse movement and window moving/resizing is really jerky. It feels like fps drops way below than it is with a busy CPU. It happens either with Aero or without it. I've tried several different nvidia drivers (270, 260, 195, etc) and neither fixed the problem. Also installed the newest chipset drivers. It just starts lagging when my laptop is idle (I use 270 version drivers (proprietary) no matter what I do; on Linux such problem does not occur, I know it's not the same but maybe it's relevant).
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Feb 5, 2011
Lately I have problems with my pc, sometimes the windows blocks/freeze and I must restart from the button; this happens like 1 time in 3 hours or 1 time in 7 days, it's random. The image freeze even if the pc is in idle. I have found another problem, the mouse cursor freeze for 2 sec (the image doesn't freeze, only the cursor), and after it's coming back to normal. I tried with several mouse's. I tried with another HDD and I have the same problem..
PC config:
cpu: i5 750 2.66
gpu: msi gtx 460 hawk
mobo: asrock p55 pro/usb3.0
ram: Corsair 4GB DDR3 1333MHz CL9 XMS3 Dual Channel Kit
hdd: Samsung 250 GB SATA-II 7200RPM 16MB SpinPoint F1
psu: AntecBasiq Power 550W
I did reinstall the windows, update drivers and bios update, cleared cmos, tested the RAM with memtest86 (no errors).
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Oct 29, 2011
How to download bluetooth for hp g42 notebook pc
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May 28, 2011
I have been using a HP DV3 Pavillion Note Book for last year and a half, which has bluetooth connectivity. It runs on Windows7 Home Premium OS. For the last several months, my note book cannot connect to any other bluetooth device in its vicinity, nor other devices can connect to it. Even in the notification area bluetooth icon no longer appears. It is as if bluetooth software has simply disappeared. HP Wireless assistant shows that bluetooth has been disabled. The wireless assistant screen does not show any button to enable it. What could be the problem?
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Nov 15, 2011
I can only seem to find ones that are for Ipads and such. Anybody able to direct me to some that can be used to pair with a laptop? I already have a bluetooth mouse, i just need a keyboard.
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Apr 18, 2012
my blutooth is not working
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Jul 15, 2012
I cant install my bluetooth driver to my HP notebook I connected my phone with bluetooth on but it is still saying I have to connect my bluetooth divice.
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Nov 25, 2011
Well first of all i have a dell Vostro 3400 with Windows 7 Pro 32 bit. The problem is that i have had Bluetooth since always and worked perfectly, but yesterday I tried using it after sometime to conect my cellphone and i couldn't, i went to see inside the bluetooth what the problem was and the program just don't start. Its weird the bluetooth doesn't appear on the device manager at all, so i thought that maybe the driver got somehow uninstalled or it needed to reinstall, so i downloaded it and tried to reinstall it and an error came out claiming that i do not have a Bluetooth device and i couldnt install it. Also i think its important to point that the Bluetooth light above the keyboard is on.
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Sep 18, 2012
where can i download the bluetooth driver for my Hp notebook with intel i5 processor?
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Dec 24, 2011
My computer is supposed to have built-in Bluetooth. The Asus website has a driver update for Windows 7 64-bit, but when I try to install it I get a message that no Bluetooth device was detected.
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May 10, 2012
I added a laser mouse to pc and it worked fine now all of a sudden its crashed and my pc cant connect to it yet the mouse does connect to other pcs tried in a shop. Blue tooth settings is not coming up when i click on it either. Drivers are saying all is ok.
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May 31, 2012
cannot download bluetooth driver for Asus U36J notebook
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Dec 14, 2009
Just upgraded to windows 7 ultimate and when i restart, my normal microsoft usb mouse works in the bios until windows starts loading all the drivers from sys32. I used gpedit to disable auto install and uninstalled all of the usb drivers also gives me a code 19. where can i just find a generic usb driver or something.
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Aug 23, 2009
I have a Microsoft Habu mouse and although I have the most recent drivers and Software installed it just doesn't feel smooth even when not running a game.
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Dec 13, 2010
My microsoft sidewinder mouse suddenly stopped working, it will not respond to anything. It lights up and shows the dpi counter and everything else but doesn't work on my pc or any other pc I have. The drivers I could find are installed but still no response. It shows the device but doesn't work.
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Aug 11, 2011
I bought 2 different bluetooth dongles that are allegedly windows 7 compatible.I install them and it seems to work momentarily before the drivers that come with the device are replaced by the generic bluetooth drivers.Would someone suggest a solution to preventing the Microsoft drivers from replacing the drivers that the dongle installs?
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Jan 15, 2012
When I deleted my Microsoft Mouse driver, the screensaver came back on. when I installed it, the screensaver turned off after a while. It may also be stopping me from hibernating my computer as when I click on hibernate, it blacks the screen and then locks the computer
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