BSOD When Connected To External Monitor Using Display-Port?
Jul 6, 2011
I am getting a lot of BSOD when my laptop is connected to an external monitor using a display-port cable.The system is fine when I don't use a external monitor and use just laptop screen. External monitor is a Dell 30inch. I have tried different display-port cables, different monitors, tried connecting via vga...still get BSOD, so I am thinking the problem is more on the windows 7/software side rather than hardware.
1. Uninstall AVG free edition 2011
2. Upgraded network-gigabit driver directly from intel instead of Lenovo
3a. Upgraded Nvidia drivers directly from nvidia for Quadro 1000m (ver 8.17.12.7533 - 5/20/2011) - got BSOD within 30min
3b. Downgraded Nvidia drivers to version from Lenovo (ver 8.17.12.6696 - 2/2/2011) - still get BSOD but there is more time between BSODs.
I am using a lenovo w520 laptop, win 7 SP1, x64. 8gb memory, intel 510 solid-state drive, Nvidia Quadro 1000 and Intel HD Graphics 3000, No-Anti-Virus and running zone-alarm firewall.
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Nov 2, 2009
Well, running Windows 7 ultimate on a Dell xps m1330 laptop. Everything looks good, but at work I am connected to a matrox triple-head-to-go device which is connected to (3) 22' monitors (3840x1280 resolution). Now when I connected it, ran the nvidia app, it found it and worked great.
Problem is I get home, no external connected, so running off the laptop with the basic resolution, I am trying to start apps (firefox, stickies, etc.) and I guess they were in other spots at work as I don't see them.
I forced a close on FF, then re-started, rt clicking and maximizing which worked, but then other apps like stickies don't have that option. An alt-tab shows it running in the lower right (see screenshot), but there is absolutely no way of getting to the app! I did close the app completely and restarted, but it does restart in a location not on the screen.
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Nov 18, 2011
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Jun 30, 2012
I have a HP Pavilion dm1z laptop. The laptop has a HDMI port. I am trying to connect it to my Samsung BX2335 display. The display has the DVI dual link port only. So I bought a HDMI - DVI adapter.I have Win7 x64 on my laptop.When I start the laptop with the external display connected, the picture is duplicated on both the laptop and the external display. But as soon as Windows starts, the picture will only be displayed on the laptop, 'Starting Windows' being the last picture shown on both displays.After some investigation it seems that windows could not detect the external display successfully. In the 'Screen Resolution' window the external display is shown as 'Display the device on: VGA'. It is impossible to view the properties of the external display, as the option is disabled, and the display is called 'Default Monitor'.I tried updating the AMD Radeon Catalyst drivers, but this did not help. Tried to install the external display drivers, but these installed as the mobile device display drivers.
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Jun 30, 2012
I have a HP Pavilion dm1z laptop. The laptop has a HDMI port. I am trying to connect it to my Samsung BX2335 display. The display has the DVI dual link port only. So I bought a HDMI - DVI adapter. I have Windows 7 x64 on my laptop. When I start the laptop with the external display connected, the picture is duplicated on both the laptop and the external display. But as soon as Windows starts, the picture will only be displayed on the laptop, 'Starting Windows' being the last picture shown on both displays. After some investigation it seems that windows could not detect the external display successfully. In the 'Screen Resolution' window the external display is shown as 'Display the device on: VGA'. It is impossible to view the properties of the external display, as the option is disabled, and the display is called 'Default Monitor'. I tried updating the AMD Radeon Catalyst drivers, but this did not help. Tried to install the external display drivers, but these installed as the mobile device display drivers.
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Mar 8, 2009
About 3 seconds after I plug in an external monitor (VGA-out), my netbook LCD screen goes black (backlight still on) and the system locks up. No display on external monitor. I'm pretty sure it's a BSoD (just not visible since it's a display issue). If I plug in the monitor and then boot, windows will go through the loading screen and just before showing the welcome screen, it will reboot (and go through a loop).
What I have tried:
-Removing ACPI driver (only available ACPI driver is designed for XPDM).
-Installing the monitor driver before plugging it in.
-Using safe mode (safe mode will only mirror the display just like it does in BIOS).
-A different monitor.
-Win+P and selecting option just before plugging in.
I'm fairly sure the issue is Intel driver related. I could uninstall the current driver and install Intels XPDM driver and give that a try, but I would lose Aero and there are stability and compatibility issues with the old XP drivers on many 3D applications. Anyone have any suggestions?
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Jan 22, 2013
My work laptop, an HP 8560p, crashes after a period of time with an external monitor connected to it. Crashing can occur anywhere from a few minutes after rebooting to a couple hours after rebooting. There is no BSoD when the laptop crashes; the laptop just shuts off and automatically restarts. I have not been able to replicate this issue without an external monitor plugged in. The issue happens with the external monitor plugged in via direct to the laptop or through the dock; VGA or DVI.
So far I've tried:
A clean sweep of the video drivers and testing both the windows display drivers and the ATI drivers.Sending the laptop to HP, where they completely replaced the motherboard.Currently running memtest86+ (currently 2 passes through without any issues).
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Jan 21, 2012
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Nov 1, 2011
I have been having troubles with my display port monitor, and I just realized that the monitor is picking up 1923x1080 60hz (thats what the HP settings say on the monitor) but according to Windows its sending out 1920x1080. ATI Radeon 5770, I don't have CCC installed because of previous issues, any ideas why I'm getting such an odd resolution?
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Aug 23, 2009
I have very unusual problem. New HPZ800 quad core with QuadroCX video card running Windows 7 64bit release candidate. 6 mb Ram. Remarkable performance.
Bought dreamcolor HP Monitor. Ran fine. Latest firware. Newest Nvidia drivers. Newest monitor drivers. Calibrated fine with Spider Elite colorimeter. Profile appears very good.
One hour later goes into screen saver mode or something. Black screen using Display port. Use display port adapter to DVI cable works fine. This appears to exclude bad display port output from card.
This is the second monitor that does this. The first was reported as monitor defect.
Anyone had this experience or suggestion?
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Apr 23, 2012
I have a Sceptre X20WG Naga 20.1" monitor on a DVI connection with my EVGA GTX460 card. I was using it yesterday while studying for finals and decided to hook up my 37" Westinghouse TV via VGA connection, using a VGA-to-DVI converter to plug into the graphics card, as the card only has dual-DVI and mini-HDMI outputs. It was working grand as a second screen, no issue at all. Now, today, I turned on my computer and my Sceptre Monitor wasn't outputting any images at all, it just said no signal detected and then went to sleep, though my computer was still on.
So I turned on the TV out of curiosity and found that the TV was now the main screen, still with the VGA connection, and I hadn't unplugged anything since yesterday. So I logged in and right-clicked on the desktop, went to screen resolution, and here it says that the TV is the only screen detected, even after hitting detect. So I unplugged the VGA from to TV and plugged it into the Sceptre Monitor. Turned on the computer and the monitor worked like a charm on the VGA cable. I also plugged the DVI cable that I was using for the monitor into the TV and that worked like a champ too.
The only reason this is bugging me is because I won't always be using the TV as a main display because it's kinda of a pain to sit close to a screen that big. So I am currently on this forum while my monitor is using the VGA connection. It also seems to vary from which DVI port I use on the videocard because if I plug the VGA cable with converter into the 2nd port, there is no video output, but if it's in the first port, works great. I'm going to try just the DVI cable to the TV on each card port to see what the deal is there.
So basically:
The cable isn't the problem.
The VGA needs to be in the 1st DVI port on the card to work.
The DVI doesn't work at all when hooked up to the monitor.
What I want is to be able to use DVI on the monitor and VGA on the TV.
Specs:
Intel Core 2 Quad Kentsfield Q6600 2.4GHz @3.0GHz
8Gb Kingston ValuRam DDR3-1333
Asus P5G41T-M LX Mobo
EVGA GTX460(2x Dual link DVI and 1x mini HDMI)
Windows 7 Professional x64
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