Windows 7 Does Not Recognize External Display Connected To A Laptop

Jun 30, 2012

I have a HP Pavilion dm1z laptop. The laptop has a HDMI port. I am trying to connect it to my Samsung BX2335 display. The display has the DVI dual link port only. So I bought a HDMI - DVI adapter. I have Windows 7 x64 on my laptop. When I start the laptop with the external display connected, the picture is duplicated on both the laptop and the external display. But as soon as Windows starts, the picture will only be displayed on the laptop, 'Starting Windows' being the last picture shown on both displays. After some investigation it seems that windows could not detect the external display successfully. In the 'Screen Resolution' window the external display is shown as 'Display the device on: VGA'. It is impossible to view the properties of the external display, as the option is disabled, and the display is called 'Default Monitor'. I tried updating the AMD Radeon Catalyst drivers, but this did not help. Tried to install the external display drivers, but these installed as the mobile device display drivers.

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Windows Does Not Recognize External Display Connected To A Laptop

Jun 30, 2012

I have a HP Pavilion dm1z laptop. The laptop has a HDMI port. I am trying to connect it to my Samsung BX2335 display. The display has the DVI dual link port only. So I bought a HDMI - DVI adapter.I have Win7 x64 on my laptop.When I start the laptop with the external display connected, the picture is duplicated on both the laptop and the external display. But as soon as Windows starts, the picture will only be displayed on the laptop, 'Starting Windows' being the last picture shown on both displays.After some investigation it seems that windows could not detect the external display successfully. In the 'Screen Resolution' window the external display is shown as 'Display the device on: VGA'. It is impossible to view the properties of the external display, as the option is disabled, and the display is called 'Default Monitor'.I tried updating the AMD Radeon Catalyst drivers, but this did not help. Tried to install the external display drivers, but these installed as the mobile device display drivers.

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1. Uninstall AVG free edition 2011

2. Upgraded network-gigabit driver directly from intel instead of Lenovo

3a. Upgraded Nvidia drivers directly from nvidia for Quadro 1000m (ver 8.17.12.7533 - 5/20/2011) - got BSOD within 30min

3b. Downgraded Nvidia drivers to version from Lenovo (ver 8.17.12.6696 - 2/2/2011) - still get BSOD but there is more time between BSODs.

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My work laptop, an HP 8560p, crashes after a period of time with an external monitor connected to it. Crashing can occur anywhere from a few minutes after rebooting to a couple hours after rebooting. There is no BSoD when the laptop crashes; the laptop just shuts off and automatically restarts. I have not been able to replicate this issue without an external monitor plugged in. The issue happens with the external monitor plugged in via direct to the laptop or through the dock; VGA or DVI.

So far I've tried:

A clean sweep of the video drivers and testing both the windows display drivers and the ATI drivers.Sending the laptop to HP, where they completely replaced the motherboard.Currently running memtest86+ (currently 2 passes through without any issues).

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I tried running the Troubleshooter, and a message was displayed that said a problem (not identified) was fixed. Except it wasn't. Restarting the computer did not solve the problem.

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