Windows 7 Won't Recognize Smart Phone When Connected Via Usb
Sep 15, 2012
Computer: Acer Aspire 5534, AMD Athlon x2 Dual Core L310 1.2 Ghz processor, 4 GB RAM, Win 7 Home Premium SP 1.
Phone model no. not identified, but software version is vx560404.
When the phone is connected to the computer, the usb recognition sound is issued, but the "Found New Hardware" message is not displayed nor is the "Safely Remove Hardware" icon.
The phone is displayed in Device Manager (LGE CDMA Composite USB Device), and in the Control Panel item Devices and Printers (as LG Mobile Phone, LG Mobile (Modem) and LG Mobile (Serial)). However, it is not displayed in Windows Explorer (trying to transfer photos from phone to computer).
I tried running the Troubleshooter, and a message was displayed that said a problem (not identified) was fixed. Except it wasn't. Restarting the computer did not solve the problem.
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