System Wont Install Updates / Unable To Go To Safe Mode?
Aug 9, 2005
I can't get Updates to XP SP2 and in the process of trying to do so, I'm instructed to reboot, continuing to press F8, and get into "Safe Mode". When I do that, I'm not given an option to get into Safe Mode but am given an option on which of three devices to boot.How can I get to Safe Mode?
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Sep 2, 2005
Is it possible to get to safe mode when you use the original XP CD to boot?
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Oct 1, 2007
I know that this is a lot to ask in one thread but they all do relate (I think ) I spotted a program listed in program fills that I have never seen before: Authentium. It had a file listed in it as: AuthFw.exe. When I Googled that it led me to a link to Tech Support Guy were member LOgic posted the following post: "As of late My computer has begun to lock up for no apparent reason. What happens is the following. When i go to click on any program none of them respond. I cant alt ctrl delete cause that window doesnt come up. I then click on the start menu and all the icons for the window update and microsoft update and such are not there as if the it doesnt recognize what program to read them with. I then proceed to restart my computer And The old menu pops up. As in not the 3 big red buttons that confirm log out, turn off and restart but a grey box that gives me the same options plus asking me if i want it to hibernate or stand by. Then when the computer is turning of normally it gives a big blue screen saying " windows is shutting down" But what happened when this computer locks up is that a logo of home edition appears in a small grey box and tells me its shutting down. Is my computer going into some kind of safe mode on its own? Every time i leave the computer own on its own?If someone can please help me with this problem it would be great.
I was in shock because it repeated the problems that I have been having and after many attempts have failed to solve. Let me add that I have as LOgic started using a different sound card. actually I removed SoundBlaster and started using the onboard audio on the motherboard (ECS 848P-A) which has Realtek AC97 Audio. I have updated the drivers for this and searched everywhere I can think of to see if this is the problem. LOgic's problem was apparently solved when he went to windows update and updated a driver. My problem is that often when I go to windows update it will down load updates but fail to install them. When this happens as it did just tonight, it takes me days to get support from Microsoft to help me resolve this issue. I have reached a point that MS is a dirty word that I try not to say anymore.
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Jul 22, 2005
I found a BIOS update for my system, but I don't know how to install it. It is a .bin file (ak31s20p.bin to be exact). I was told to make a bootable floppy and do it that way, but the instructions that were given, are for .exe and .rom files. Does anyone have any idea on how I can install this file?
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Dec 5, 2008
I've been working on my father's computer (an HP pavillion zv5000), and realized that he had some Windows XP updates to be installed, so I decided to download them. What I didn't realize at the time was that he hadn't installed any updates in almost 2 years (though Automatic Updates appear to be enabled). When I rebooted after the installations were complete, I could not start in Normal Mode. When starting normally, I get a black screen with white writing saying that there's been a problem with the computer (can't remember word-for-word), and gives me the option to start in safe mode, safe mode with networking, and another safe mode. It also offers to start up with the last settings that worked, or normal mode. When I try to boot up in normal mode, it sends me back to that same screen, and likewise when I try to boot with the last settings. Now it only works in Safe Mode. I'm not really sure what's happened, and if it's related to the updates or if it could be a virus.
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Oct 11, 2007
After automatic update installed updates at shutdown, my WinXP Pro SP2 laptop now boots only in Safe Mode. In this mode, I am able to copy files from C drive to USB connected backup drive. Hence, my files of interest are saved. Nothing I have tried seems to allow me to boot in normal mode.
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Oct 13, 2009
Went into msconfig and set up safe boot on restart.PC will not load in safe mode or in normal mode it just keeps looping back to the same screen.I have tried all the options on the screen.Is their anyway to get back to msconfig.I have the XP setup disk.
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Sep 29, 2008
Ran smitfraud and rebooted but my computer keeps freezing both in safe mode and normal. I tried last good configuration but the same thing happened. Either just a black screen with the mouse icon or frozen on the long list.
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May 1, 2008
Really feeling desperate here. Win xp home. The only way I can get to my desktop without waiting 25 minutes AND having start button and others freeze up and then taking 5 min for each click, I have to first go to Safe Mode and change sometihng in mcsonfig and then restart.
Then I use Normal Mode and get to my desktop with no problem and nothing freezes BUT I then have to reset all my SERVICES in "Sevices ans applications" since they become disabled each time I use Safe Mode. Note: I made sure to diable all unnecessary servies and use only the startups I need in msconfig.
All very time consuming and debilitating. Then I can get online and everything is fine.BUT then each time I shut down or restart my computer its the same cycle all over again. Note: The problem seemed to occur when one day semingly out of nowhere I turned on my compuyer and my logon was apparently corrupted. NO spyware, viruses. Clean machine. When I got to my desktop there was a white screen as oppsoed to blue with an alert to restore my desktop. But when I clicked the restore button notihng happened. Someone told me I may have a corrupt logon name and to set up another which I did and everything wokred fine except for, as I said, when I shut down or restart my computer.
I tried system restore but apparently there are no options/dates to restore back to.
Ive spent 200 hours on this and am ready to throw in the towel. I dont want ot have to resort to a clean reinstall of Winxp but if I have ot can you please inform me about how to keep my files intact (pdfs, word docs and pictures). and if I need to back them up,
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Jan 18, 2010
I was just using my PC like any other day. Now I am saddened by the fact that I have a BSOD and being unable to use safe mode or trying any other solution just makes me even more sad.
Things Tried That Failed:
Safe Mode
System Recovery
Clean Install of Windows 7
Couldn't keep track of all....
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Jun 7, 2006
I started windows Xp in safe mode and my mouse wont respond. I have a serial mouse not a USB mouse.
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Dec 19, 2006
On starting up my PC I am unable to get past the initial BIOS readout it gets as far as 'Mouse Initialized' and then freezes. Pressing F8 does not work nor following the displayed message 'Press F2 to enter SETUP'
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Apr 1, 2007
About 2 years ago my computer randomly shut down (I think because of a virus), and when I tried starting it back up, it would bootup fine, but I could never get past the XP Pro login screen. The passwords/accounts are fine. I only have one password-protected account, which is mine, and the password is still valid. I also have an additional account for my sister without a password. Whenever I try to login to either account, it displays the "Loading account settings." dialogue but doesn't do ANYTHING after that, it never logs in. I tried booting my computer into safemode, but then it gets to a login screen for Administrator, and apparently there's a password that I guess I set a long time ago, and I have no clue what it is and can't log in. I tried logging in WITHOUT putting an administrator password in since I know you can sometimes do that with XP Home, but I had no luck. Is there anything I can do to fix this? Is there a way I can log in somehow? Is it a virus? Also, if I were to somehow get into the computer by setting up an additional XP partition, would I still have access to all of my files? THe reason I ask is because I saved a LOT of IMPORTANT work-related files into the "My Documents" folders for my account...is there a way I can access any of that?
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Nov 30, 2006
I am running xp pro. When rebooting I get a screen asking for the boot order. The thing is that I cannot choose because I tried selecting them with the page up-down, the up down arrows and the tad key and nothing moves. It will not go pass this screen. I have to reset anf let it bootup normal. What am I doing wrong?
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Mar 29, 2005
I've got some particularly nasty stuff on my system (running XP Home Edition), so I want to do a scan in Safe Mode. However, whenever I select safe mode, my screen tells me that the signal is out of range, and underneath that it says "35.5KHz / 87Hz". I have a Sony screen, in case that helps any. I looked around for solutions, but all I found were some fixes for when this happens on normal Windows, which involves going into Safe Mode. So no dice. I also tried VGA, but the picture is so horrible I have no idea what is on the screen.
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Aug 17, 2005
This all started in the "98 Forum" I had 98 and would only start in Safe Mode. I seemed to have fixed that. Then I tried to install XP. I unistalled the whole Battery Scope deal from Safe Mode. Then I restarted. It started in Normal Mode and stated it was going to re-install the Battery Scope. Then it worked just fine.
Then I started getting cute. Instead of leaving it as is, I tried to install windows XP:I have got past the part with the Serial Number and I am now at the actual installation. It has completed "Collecting Information," "Dynamic Update," and "Preparing Installation."
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Aug 12, 2007
I have recently come down with the Smitfraud trojan and have downloaded the command prompt program "SmitfraudFix" to hunt down and terminate my infection. However, the actual "killing process" that SmitfraudFix undergoes requires SafeMode to work correctly (I would assume so it does not harm other normal files). It would seem simple: log into Safe Mode and execute the prompt. Yet here is my problem! I have a laptop that was given to me by my college and instead of having my primary user account (which is given full administrator capabilities, but is not the actual Administrator account) as a "this computer" domain to log in, it logs in under the "GCC" domain (I go to Grove City College).
I would not have imagined this to ever be a problem, but when I start up Safe Mode to execute my trojan-killer I am given only two login fields, not three. Thus I have username and password inputs, but no "log on to" option to choose "GCC." So when I type in my username and password in Safe Mode they are (I presume) assumed to be "this computer" domain inputs. I think you can see where this is going...........
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Apr 11, 2010
Got into safe mode trying to acces Adminatrator and use can't type in pass word. can't get out of user into adminasrtaor
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Jul 11, 2007
i am unable to load my computer into safe mode,it hangs when it is loading agp440.sys.im running Windows XP SP2.
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Nov 3, 2009
I am trying to boot into safe mode in Windows XP (office) to deal with trojan horses (Vundo.gen.w/spy-agent.bw.gen.e) infections. I am able to get to the safe mode option screen via "f8", but it will only load some drivers and then it returns to the safe mode option screen (endless loop).
Further I cannot access the system config utility via "run". I open up the run dialog box and type "msconfig" nothing happens.
An ideas? What would happen if I run a full virus scan (with system restore off) without being in safe mode?
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Jul 21, 2009
Very simple problem; my Win XP computer will get up to the Windows XP loading page (the black page with the blue bar moving in the middle), it then gets stuck for about 2/3 minutes and just restarts time and time over again.I do NOT have a virus of any kind, I know this for sure as Safe Mode works and I took an antivirus scan - no virus at all, so I need some help here.
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Dec 7, 2007
a while back and asked around and finally just did a system restore. A few days later the problem arose again and go fed up with it and did a restore install. That was just over a month ago I think (around Halloween). The problem has returned I haven't made any changes recently, except Windows Updates. Boots only in safe mode no error message. Hangs at the Windows XP Logo with the loading bar.
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Aug 19, 2009
I used to be able to access it perfectly fine but i went to safe mode and got the blue screen with the 0x0000007B error. My windows works fine but the safe mode.I know it was caused by a virus, i just don't know how to fix it.I scanned with everything but still could not find it
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Oct 8, 2007
I'm having a problem starting my computer running windows XP home edition. Upon startup, I get the blue screen stating... "stop: c0000135 {unable to locate component} This application has failed to start because RPCRT4.dll was not found. Re-installing the
application may fix this problem."Also, I am unable to boot in safe mode (same RPCRT4.dll error).i have tried repairing with original xp disk when using chkdsk /p it finds one or more errors on disk but does not solve the problem.
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Aug 26, 2005
Ok hereS the problem... I'm using Windows XP Home edition with SP 2, I was having some problems with my Mcafee anti-virus software, so I booted up in Safe mode (using msconfig) to do a system virus scan. Once I did that, I tried to load msconfig to get back into normal mode, but i kept getting an error saying I must be logged in as the Administrator to do it, Which I was. Can someone please help me get back into normal mode so I don't have to reformat? Also: I do not have system restore enabled so that is not an option.
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Jan 19, 2005
I'm trying to delete the index.dat file off my XP name but when i go into safe mode it wont let be open my name.Any idea what the problem may be cause i cant open any of the names except my brothers xp name for some odd reason
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Jun 4, 2008
When my computer loads up,after the bios i get a black screen. I am unable to enter safe mode or even boot from the Windows XP.
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Oct 13, 2007
I am new to post on this site, in the past i've read many posts on it when i had computer problems, and found a solution, except this time so here it goes
I updated SpySweeper to the newest version. My computer is now SLOW so i tried to uninstall it. I tried doing so through Add/Remove Programs. Also tried going through 'start,run'..then locating the file to uninstall. I get the following 'Cannot uninstall - Runtime Error (at 219.73) could not proc.'SO tried going through Safe Mode and then my computer started running CHKDSK, which came back with about 20+ unreadable file segments the just started back in Normal mode. I also tried ctrl alt&delete to stop spysweeper processes and that says "access is denied'.
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Apr 2, 2007
It started yesterday, I was playing around on the computer and only downloaded magiciso.I continued to play around. I shut down the computer and it hasnt been the same since.When it 1st started back up..I got this:Address 80410527 base at 80400000 datestamp 45069e6e - ntoskrnl.exe IRQL not less or equal I tried to get into safe mode but nothing.I then tried last good config and it let me in...so I played around to what I thought would fix things..but when I restarted it again..it wont let me in either way now.
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Aug 16, 2005
Running a computer I purchased with Windows XP Pro installed (No CD). Will
not enter SAFE MODE when tapping F8 during bootup. Would not enter safe mode
even after deliberately crashing the computer (pulled the power cord while
computer was running).
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Apr 25, 2007
I just want to know how to change screen resolution in safe mode. The reason is when I try to use certain programs in safe mode, I can't view all the options and buttons of the program because it goes off the screen and resizing dosent help.I go to desktop properties and try to change it but the bar will not slide to any other position.
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