Unable To Do Virus Scan In Safe Mode?
Nov 3, 2009
I am trying to boot into safe mode in Windows XP (office) to deal with trojan horses (Vundo.gen.w/spy-agent.bw.gen.e) infections. I am able to get to the safe mode option screen via "f8", but it will only load some drivers and then it returns to the safe mode option screen (endless loop).
Further I cannot access the system config utility via "run". I open up the run dialog box and type "msconfig" nothing happens.
An ideas? What would happen if I run a full virus scan (with system restore off) without being in safe mode?
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Aug 3, 2009
I'm running Windows XP - Media Center Edition on Intel Pentium 4 CPU 3.2GHz, 1.5G RAM.This morning, Norton 360 detected and blocked several intrusion attempts, but stated that everything was secure.Shortly thereafter, every program that attempted to open would generate the following pop-up message, "[program name] UNABLE TO LOCATE COMPONENT - The application has failed to start because msefrms.dll was not found. Re-installing the application may fix this problem."I click OK to acknowledge this message, only to have it reappear. After several "OK clicks", however, the program usually opens and functions properly.
I restarted my PC to get into safe mode to run a virus scan, but the message appears even before Windows begins (even on winlogon, services, lsass, etc.). Again, a few clicks of OK gets me past the message and into Windows.I haven't been able to find ANY reference to msefrms.dll on the web.
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Feb 15, 2005
I was helping a friend with his laptop and the system would not scan viruses eventually it forund a worm tibick and he could not access anything all his files were backuped on another Harddrive so he decided to try and fix it is safe mode but safe mode would not work. So we went into msconfig and bootini and changed it to boot in safe mode. Now when he turns the computer on it just loops back to asking to log in under safe mode. He tried to reformat with the floppies he has. But when he gets to a certain point it shuts down the the laptop
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Dec 23, 2008
computer was in blue screen. Unplugged and rebooted. Hung at Starting Windows. Unplugged again and rebooted. Selected user and continued on. Hung after desktop image was downloaded and normal desktop was presented. If I moved the cursor to the task bar, got hour glass. Could not get task manager to appear and could not start any program.Booted in safe mode with networking.
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Jan 15, 2010
I have a virus on my dell laptop and I tried to go into safe mode and do a system restore, but having problems
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Nov 27, 2006
Ok i have a virus on my pc that will not let me start windows. When I turn the computer on it appears to load normally, gets to the loading windows logo screen(with the black background), passes this, the screen then goes black and the computer restarts!? This goes round on a loop and doesnt stop. I know the computer has a virus, not sure what type.
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May 4, 2010
I have a Gateway with Windows XP Home Edition.So yesterday I tried to remove a virus and somehow removed some .exe files in C:windows folder.Now when I try to boot up the PC it asks me to start in safe mode or to log in normally. It will show the blue screen of death for half a second and then go back to the options where it asks me to choose Safe mode or Last known configuration. I am also able to hit F8 but anything I choose there will just restart the computer and take me back to those options. It is like a loop, no matter what option I choose, the PC will restart and nothing will happen. None of these options work and I don't think I will be able to fix the PC anymore (besides using the original windows CD and re-install Windows.)
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Jul 10, 2005
My cousin's XP was infected by virus, and it was not able to start in any mode(including safe mode, command prompt,last configuration and etc). I took and move the harddisk to my PC and scaned it using trend micro
housceall. The virus scanner detected and removed several virus. But it is still not able to get into any mode. Once i get into the xp, the XP reboots and it happens to any mode. I also did the repair installation and scandisk, and it did not work.
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Mar 9, 2010
I have windows xp sp3 while running avast 4.8 a warning stating cwindowssystem32drivers was infected with win32 alueron. I shut down my computer to run a boot time scan and now my computer is starting indefinatly. While attempting to start in safe mode computer states press enter to continue loading sptd.sys. I press enter and it restarts.
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May 18, 2005
applications were running slow, having problems closing etc. I expected a virus problem, but NIS 2005 did not detect any viruses. This morning I attempted to boot the machine as usual, and I found that windows would not boot after repeated attempts in any mode. I borrowed a friends windows XP cd, i dont have mine on hand, and attempted to repair the installation. However, when it tried to copy files to the hard drive it said that it could not detect it.
Naturally, seeing this i assumed that the harddrive had gotten knocked around, bad power lead, etc. I made sure that the connecters were securely attached and booted again, repair etc, same problem. I believe that the problem lies with the configuration of using a PCI card to connect the hard drive to the motherboard. When its connected to the mother board, however, the boot agent wont run, saying that the "disk is not ready" or something to that extent.
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Aug 11, 2009
I'll try to remember, to the best of my ability, the sequence of events...Suffice it to say that I downloaded and tried to install something I shouldn't have. I Immediately tried to get out of the errors from AVG (free version) and stop the install. All seems good, then IE keeps opening to bogus ad sites. I realize I've got something. AVG and AdAware both fail in removing this Win32Trojan.tdss (I think AVG gave me this description). AVG tells me to reboot to remove it properly. Reboot throws me into "can't verify this installation of Windows". Boot in safe mode work, then I get the same error on reboot...even in safe mode.
I don't have the original Windows CD (separated from husband and software at the same time; cannot find any software now), but it's a Dell and it came with Windows XP Home (product key on box), but I installed XP Pro instead. Don't know what product key was used or how to get it.....
Error Code 0F00:0244
Error Code 0F00:1A44
Msg: Block 6442285....
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Aug 19, 2005
I have McAfee Managed Virus Scan.When I scan my computer or a folder it takes a very long time. How would I speed things up?
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Mar 6, 2006
I did a virus scan using Avira Antivir. There were no viruses on the computer bit it said there were 53 warnings which are as follows:
C:pagefile.sys
[WARNING] The file could not be opened!
C:Documents and SettingsLocalServiceNTUSER.DAT
[WARNING] The file could not be opened!
C:Documents and SettingsLocalService
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May 1, 2008
Really feeling desperate here. Win xp home. The only way I can get to my desktop without waiting 25 minutes AND having start button and others freeze up and then taking 5 min for each click, I have to first go to Safe Mode and change sometihng in mcsonfig and then restart.
Then I use Normal Mode and get to my desktop with no problem and nothing freezes BUT I then have to reset all my SERVICES in "Sevices ans applications" since they become disabled each time I use Safe Mode. Note: I made sure to diable all unnecessary servies and use only the startups I need in msconfig.
All very time consuming and debilitating. Then I can get online and everything is fine.BUT then each time I shut down or restart my computer its the same cycle all over again. Note: The problem seemed to occur when one day semingly out of nowhere I turned on my compuyer and my logon was apparently corrupted. NO spyware, viruses. Clean machine. When I got to my desktop there was a white screen as oppsoed to blue with an alert to restore my desktop. But when I clicked the restore button notihng happened. Someone told me I may have a corrupt logon name and to set up another which I did and everything wokred fine except for, as I said, when I shut down or restart my computer.
I tried system restore but apparently there are no options/dates to restore back to.
Ive spent 200 hours on this and am ready to throw in the towel. I dont want ot have to resort to a clean reinstall of Winxp but if I have ot can you please inform me about how to keep my files intact (pdfs, word docs and pictures). and if I need to back them up,
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Jan 18, 2010
I was just using my PC like any other day. Now I am saddened by the fact that I have a BSOD and being unable to use safe mode or trying any other solution just makes me even more sad.
Things Tried That Failed:
Safe Mode
System Recovery
Clean Install of Windows 7
Couldn't keep track of all....
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Jun 7, 2006
I started windows Xp in safe mode and my mouse wont respond. I have a serial mouse not a USB mouse.
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Dec 19, 2006
On starting up my PC I am unable to get past the initial BIOS readout it gets as far as 'Mouse Initialized' and then freezes. Pressing F8 does not work nor following the displayed message 'Press F2 to enter SETUP'
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Apr 1, 2007
About 2 years ago my computer randomly shut down (I think because of a virus), and when I tried starting it back up, it would bootup fine, but I could never get past the XP Pro login screen. The passwords/accounts are fine. I only have one password-protected account, which is mine, and the password is still valid. I also have an additional account for my sister without a password. Whenever I try to login to either account, it displays the "Loading account settings." dialogue but doesn't do ANYTHING after that, it never logs in. I tried booting my computer into safemode, but then it gets to a login screen for Administrator, and apparently there's a password that I guess I set a long time ago, and I have no clue what it is and can't log in. I tried logging in WITHOUT putting an administrator password in since I know you can sometimes do that with XP Home, but I had no luck. Is there anything I can do to fix this? Is there a way I can log in somehow? Is it a virus? Also, if I were to somehow get into the computer by setting up an additional XP partition, would I still have access to all of my files? THe reason I ask is because I saved a LOT of IMPORTANT work-related files into the "My Documents" folders for my account...is there a way I can access any of that?
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Nov 30, 2006
I am running xp pro. When rebooting I get a screen asking for the boot order. The thing is that I cannot choose because I tried selecting them with the page up-down, the up down arrows and the tad key and nothing moves. It will not go pass this screen. I have to reset anf let it bootup normal. What am I doing wrong?
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Mar 29, 2005
I've got some particularly nasty stuff on my system (running XP Home Edition), so I want to do a scan in Safe Mode. However, whenever I select safe mode, my screen tells me that the signal is out of range, and underneath that it says "35.5KHz / 87Hz". I have a Sony screen, in case that helps any. I looked around for solutions, but all I found were some fixes for when this happens on normal Windows, which involves going into Safe Mode. So no dice. I also tried VGA, but the picture is so horrible I have no idea what is on the screen.
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Aug 12, 2007
I have recently come down with the Smitfraud trojan and have downloaded the command prompt program "SmitfraudFix" to hunt down and terminate my infection. However, the actual "killing process" that SmitfraudFix undergoes requires SafeMode to work correctly (I would assume so it does not harm other normal files). It would seem simple: log into Safe Mode and execute the prompt. Yet here is my problem! I have a laptop that was given to me by my college and instead of having my primary user account (which is given full administrator capabilities, but is not the actual Administrator account) as a "this computer" domain to log in, it logs in under the "GCC" domain (I go to Grove City College).
I would not have imagined this to ever be a problem, but when I start up Safe Mode to execute my trojan-killer I am given only two login fields, not three. Thus I have username and password inputs, but no "log on to" option to choose "GCC." So when I type in my username and password in Safe Mode they are (I presume) assumed to be "this computer" domain inputs. I think you can see where this is going...........
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Apr 11, 2010
Got into safe mode trying to acces Adminatrator and use can't type in pass word. can't get out of user into adminasrtaor
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Jul 11, 2007
i am unable to load my computer into safe mode,it hangs when it is loading agp440.sys.im running Windows XP SP2.
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Sep 2, 2005
Is it possible to get to safe mode when you use the original XP CD to boot?
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Jul 21, 2009
Very simple problem; my Win XP computer will get up to the Windows XP loading page (the black page with the blue bar moving in the middle), it then gets stuck for about 2/3 minutes and just restarts time and time over again.I do NOT have a virus of any kind, I know this for sure as Safe Mode works and I took an antivirus scan - no virus at all, so I need some help here.
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Aug 19, 2009
I used to be able to access it perfectly fine but i went to safe mode and got the blue screen with the 0x0000007B error. My windows works fine but the safe mode.I know it was caused by a virus, i just don't know how to fix it.I scanned with everything but still could not find it
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Oct 8, 2007
I'm having a problem starting my computer running windows XP home edition. Upon startup, I get the blue screen stating... "stop: c0000135 {unable to locate component} This application has failed to start because RPCRT4.dll was not found. Re-installing the
application may fix this problem."Also, I am unable to boot in safe mode (same RPCRT4.dll error).i have tried repairing with original xp disk when using chkdsk /p it finds one or more errors on disk but does not solve the problem.
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Aug 26, 2005
Ok hereS the problem... I'm using Windows XP Home edition with SP 2, I was having some problems with my Mcafee anti-virus software, so I booted up in Safe mode (using msconfig) to do a system virus scan. Once I did that, I tried to load msconfig to get back into normal mode, but i kept getting an error saying I must be logged in as the Administrator to do it, Which I was. Can someone please help me get back into normal mode so I don't have to reformat? Also: I do not have system restore enabled so that is not an option.
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Jan 19, 2005
I'm trying to delete the index.dat file off my XP name but when i go into safe mode it wont let be open my name.Any idea what the problem may be cause i cant open any of the names except my brothers xp name for some odd reason
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Jun 4, 2008
When my computer loads up,after the bios i get a black screen. I am unable to enter safe mode or even boot from the Windows XP.
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Oct 13, 2007
I am new to post on this site, in the past i've read many posts on it when i had computer problems, and found a solution, except this time so here it goes
I updated SpySweeper to the newest version. My computer is now SLOW so i tried to uninstall it. I tried doing so through Add/Remove Programs. Also tried going through 'start,run'..then locating the file to uninstall. I get the following 'Cannot uninstall - Runtime Error (at 219.73) could not proc.'SO tried going through Safe Mode and then my computer started running CHKDSK, which came back with about 20+ unreadable file segments the just started back in Normal mode. I also tried ctrl alt&delete to stop spysweeper processes and that says "access is denied'.
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